I did it!!!!! I never knew how to remove the ice bucket until I watched your video only to discover that a large block of ice head blocks the spinning mechanism. THANK YOU!!
Just brilliant! I was a little iffy about the hair dryer as so many people mentioned the thin lining so I used the heat from my hand, chipped at it with a butter knife wrapped in a thick towel, and waited a bit. Took a bit longer but I can rest at night lol. I have ice y’all!!!
Ive had this unit for 7 years. I take my tray out and leave it out for a week or two. This will defrrost it as well as make ice at the same time. I know it sounds crazy but it works. I save the ice in a container after sliding it out of the icemaker since the tray is removed.
Thank you so much, I've been 2 years without my fridge without making ice now but with this video it's like brand new! Thanks (subscribed right now right here)
@@mariaixta24 it’s just a matter of pulling it, if it doesn’t move it means the back of the tray is stuck between the ice. I recommend using a heat gun from the bottom while doing light pulls on the tray to help “chip” some of the ice away till it finally comes off. I ended up breaking a piece of the tray (doesn’t affect performance) off because I just kept yanking it 😂. Anyways good luck 👍🏽
I have the exact identical refrigerator, model and black stainless-steel. I just did what you did and am waiting to see the results. Thank you so much for making this video!
I’ve watched so many videos about getting my ice maker unstuck and this finally did it. Thank you! Mine was frozen on top of the is maker, gave it some heat and the big chunks started to fall off.
If you ARE going to use a hair dryer, I suggest that you use it on a "No Heat" setting, or "Low Heat" setting so as to not to damage the plastic liner of the ice maker rendering the ice maker completely useless. Many folks think a high heat hair dryer setting will yield a hotter, faster, better melting of ice condensate, however; it will also melt the plastic liner on the ice maker.
100% correct. I agree, but if you want to get this fixed, samsung will fix it for free. just give them a call. They ended up coming out and repairing it for free :)
This method works but is s a temporary fix at best. I have to defrost our ice maker like you describe in the video every few months (and we us a lot of ice so the bucket is rarely full). It also randomly decides it won't work even when it's not frosted up. I even fully defrosted it recently, did a full re-set (unplug the fridge for 2+ minutes) and cleaned every inch of the exterior, grates, etc. to remove even the most minor dust build up last night and after a couple re-sets and 14+ hours for it to make new ice it's still not working properly. It dropped about three pieces of ice over a 14 hour period. I know it can take a while to get back to normal after a re-set but in half a day it ought to be making more than a few pieces. Honestly this thing is more trouble than it's worth. A fridge with a larger freezer and three ice cube trays is a much more reliable way to constantly have enough ice, and it's completely hassle free. I'm at the point where I'm tempted to buy a better model even though this one's only 3 years old. There are known issues with certain Samsung refrigerators with built in ice makers (this particular model isn't properly insulated and sealed), stoves (display flickering that can eventually prevent it from working properly and requires the display be replaced), and microwaves (starts up when you don't quite close the door). We've got 4 Samsung appliances and three of them have these exact issues. I'll never buy another Samsung kitchen appliance without doing a lot of research into the model and potential issues.
Not just a Samsung problem; Most appliance repair pros will tell you to buy a refrigerator without an ice maker as the ice maker is the device that fails the most.
Hmmm great idea to fix this problem. I just use a meat tenderizer hammer and bust the ice off the bottom in about 45 seconds. It shouldn’t be happening on a $2000 fridge. Bad design flaw. Will never buy a Samsung fridge again.
Mine didn't have the ice left in the box, but I did give it a blast with the hairdryer. The water is coming out fine but still no ice. Any other suggestions?
It's nice to know I've been doing the right thing, although I use a metal spatula/knife to chip out the ice. Good to know that if I use a hair dryer, to use it on a no-heat/low-heat setting. The worst part of the whole thing for me is trying to get the ice tray out. I'm short and the angles are horrible. I go through this every month and I live in AZ with little humidity.
As a technician do you how many times I have seen customers burning the liner by using a hair dryer? The plastic liner on those Samsung refrigerator is really thin. The best way to melt the ice on a refrigerator is by using a steamer. Small ones are like 20 bucks. I use it to clear a frozen drain line, to defrost an evaporator or Samsung ice makers. I recently went to a Samsung fridge where a customer damaged the the liner inside the ice maker area compartment by using a hair dryer. That was unrepairable cause now it was impossible to insert or put the ice tray in place. The bad thing about was the he paid 5000 dollars for the fridge and the fridge was only 3 months old.
These fridges have a forced defrost option that will melt this ice build up sans hair dryer and without needing to leave the door open. Check the manual!
Hello. I have the same issue . No ice making. I had left it like that however now the fridge is making the ice but it's going towards the freezer . Making my freezer over filled with ice. Then when I open the freezer it over loads . Please advice.
I tried, defrosted and cleaned it all out, but my ice still isn’t being made. Could that be a filter issue or could it be because I have a crack in my ice maker’s container (I did fix it with duct tape until I can get a replacement). That cracking was what I found when I pulled it all out, from buildup apparently. I put it back together and the only other thing I can think is that I have not changed my filter, any ideas lol!? I really don’t want to have to buy a new fridge. 😢
Ima have to agree because it’s non stop and I would say it isn’t Samsung but my smart washer and dryer is Samsung and they are such a nuisance also. SMH
I had the same problem. The ice maker would work for a time then totally freeze up. I found a small hole in the ice tray (manufactured defect). I used some epoxy to fill the hole and that fixed the problem.
I see lots of videos with ice dispenser but I have a Samsung refrigerator without a ice or water dispenser but it does have an ice maker, it's a french door refrigerator with a freezer door on the bottom of the refrigerator, it does not make ice and the child lock keeps coming back on
Hi, I just purchased a Sam Sung RF18A5101SR fridge. Deliveryman set the basic setting yesterday. I would like to turn off ice maker & peak demand settings. Could you teach me how to turn off those settings? Thank you !!
I have this problem but there is absolutely NO ice build up anywhere noticable. It happened once B4 but there was a cube stuck. Can't get any answers yet.
I have melted the ice with a hair dryer multiple times, it works! The problem I have is the last time I did it the plastic melted into bubbles. Any idea how to fix that? More time with the hair dryer? Heat gun? Thank you!
What if I can't get the cover off of the icemaker. I unplugged my and left the doors open for 9 hours with no water dripping and still unable to remove the cover. I did use the hair dryer still not able to remove the cover. Any suggestion?
Thank you for this advice . I had Iceland in mine . I let it thaw and my question is , how long will it tlae for ice to be made . I see some but not much .
I didn’t have much ice build up in mine but cleaned it all out anyway. Then reset with the button inside the ice maker, put the freezer on super freeze mode and it is making ice but very slowly, like 20 cubes a day. We’re also getting plenty of water output so any ideas what the problem may be?
Yeah “like a new fridge” until the next time you have to do it. I bought my fridge in 2014 and have been doing this once a month since. When the fridge was still covered under warranty they came out and replaced the ice maker because the ice maker was known for this build up. I swear they replaced it with the same part. Currently waiting for this $2400 fridge to die so I can replace it. Thanks for the video though. I swore you were going to say the fix was running up to the store and buying a bag of ice, because that’s what we do now.
So we did this, and now our ice maker won't make any ice at all. We've tried pushing the blue button on the top left of the component inside the maker,. We've heard it beep several times, to no avail. Any idea what the issue might be?
I have thawed out the ice maker and tray but there was no ice build up. I was able to remove the motor which seemed to be working fine and then fitted back all components. Still wasn't making ice. Then I reset the fridge on the outer panel by holding down the power freeze buttons which turns off the display for 30 seconds and comes back on. Didn't work. Then I reset the ice maker by holding down the white button inside the ice maker box which a chime went on but release arm wasn't moving. I tried it again and this time no chime but release arm was moving. Still doesn't make ice. I've tried literally everything to get it to work and nothing is working. Maybe it is the motor idk but I can't seem to find the part on Amazon or samsugs website so I'm stuck using ice trays
Thanks bro, renting my sister’s house and I read the manual twice looking for the instructions on how to get the ice tray out of the fridge to see what the “no ice” issue was all about. I guess it’s frozen in place..I really didn’t want to hit sis with bad news. SUB’d. Peace out..:)
While I was cleaning out the ice I pushed the "ice maker off" button on the door. Now I have a clean icemaker but it won't make ice. If I push the button again it just locks the control panel. How do I switch the ice maker on again? Please help!
That was a really good info and tip on the ice maker issue. I had it as well. Now, this fridge seems to need two different water filters. The one inside between the vegetables drawers and ont outside the fridge in the back. Am I mistaken this?
Try checking the water line.. it might be frozen. Also, the ice agitator in the ice maker itself might be frozen stuck. If you get that to rotate, then you'll probably get ice
I don't have the model with the screen for the icemaker. So how do I thaw the icemaker then? I can't get the icemaker tray to come out probably because of buildup of ice inside.
It's a constant thing. I put a towel on the bottom upfront for the water. If they made it with just 1/2 inch more clearance it would not be an issue I believe.
Mine is less than a year old and literally has no ice buildup…as a matter of fact it still looks new in there but it’s just stopped working all of a sudden.
Hi my name is Asisipo can i please get help my fridge is this type of fridge it doesn't work cz all my staff inside the fridge got rotten can i please get help whats the causes because sometimes it turns off out of nowhere
I know this is an old video so I’m not really expecting an answer. but hopefully you will. What if I can’t even get my drawer open and come out.? I inherited the fridge when I bought the house in 2020 the icemaker has never worked. Even the person who sold me the house said they never had the ice maker work.
There is a serious design flaw in these style of ice makers. mine will work for about 2 weeks and then the frost build up will cause the cubes to freeze and stick. Going to try Ricky's idea of calling Samsung and see if they can bring out new parts. Such a pain and a big disappointment in an otherwise nice fridge.
Hey great video. I've had this Samsung for 10 years with consistent and repeated no ice issues (RF23HCEDBSR/AA). The ice tray is empty now and I still see ice build up. I tried the rest button...nothing. This is out of warranty and Samsung is useless. Thank you
That isn't my problem. I pulled opened the ice maker and there was no ice in the bin and just a small amount of ice buildup that I was able to pull off with my hands. Any other suggestions of what it might be? I added some store bought ice cubes to the tray and it came out the door just fine.
possibly try to disable the ice maker and 24-48 hours re-enable it, does your fridge have a powercool mode? try replacing the water filter, also, look at the top of the ice maker, sometimes there is ice jammed/frozen up there where it usually falls from. hope this helps.
Thank you for the replies. Actually, my refrigerator stopped cooling so after some research I cleaned the coils. I had it off for probably 24+ hours (I thoroughly cleaned the inside as well) and after I plugged it back in, not only did it cool/freeze properly, my ice maker magically started working again! Yay me! 😆
I went on line to start looking for a repair man. Saw your video. THANKS! Saved me some $.
Glad I could help
How long did it take to start makeing ice again?
You saved me from spending money for someone to come and fix it. LOVE YOU!!!
No problem!! Thank you for commenting
I did it!!!!! I never knew how to remove the ice bucket until I watched your video only to discover that a large block of ice head blocks the spinning mechanism. THANK YOU!!
Just brilliant! I was a little iffy about the hair dryer as so many people mentioned the thin lining so I used the heat from my hand, chipped at it with a butter knife wrapped in a thick towel, and waited a bit. Took a bit longer but I can rest at night lol. I have ice y’all!!!
Dude, you and this video are a Godsend! Thanks! I was mad tilted when after a couple of months I couldn't get ice and dun spent like 2k on it.
Ive had this unit for 7 years. I take my tray out and leave it out for a week or two. This will defrrost it as well as make ice at the same time. I know it sounds crazy but it works. I save the ice in a container after sliding it out of the icemaker since the tray is removed.
Thank you so much, I've been 2 years without my fridge without making ice now but with this video it's like brand new! Thanks (subscribed right now right here)
Thanks for the video. We've had our Samsung fridge for about a year and didn't know how to remove the ice tray.
Did you figure out? I am having the same issue
@@mariaixta24 it’s just a matter of pulling it, if it doesn’t move it means the back of the tray is stuck between the ice. I recommend using a heat gun from the bottom while doing light pulls on the tray to help “chip” some of the ice away till it finally comes off. I ended up breaking a piece of the tray (doesn’t affect performance) off because I just kept yanking it 😂. Anyways good luck 👍🏽
How did you just pull out the ice maker?? 1:28 ?? Ihave the same fridge but icant just yank it?
YANK!!!!
@@mikeyo1990 lol lift and pulled. Worked, thanks for the tutorial!
I have the exact identical refrigerator, model and black stainless-steel. I just did what you did and am waiting to see the results. Thank you so much for making this video!
I just used my small steamer and it worked great! Thank you so much for the tip! I have ice again!
Yes the steamer also works well!
I’ve watched so many videos about getting my ice maker unstuck and this finally did it. Thank you! Mine was frozen on top of the is maker, gave it some heat and the big chunks started to fall off.
Thank you for the very helpful video. With your help my ice maker is working again. As I type this I hear the ice falling into the tray.
Thank you.
If you ARE going to use a hair dryer, I suggest that you use it on a "No Heat" setting, or "Low Heat" setting so as to not to damage the plastic liner of the ice maker rendering the ice maker completely useless. Many folks think a high heat hair dryer setting will yield a hotter, faster, better melting of ice condensate, however; it will also melt the plastic liner on the ice maker.
100% correct. I agree, but if you want to get this fixed, samsung will fix it for free. just give them a call. They ended up coming out and repairing it for free :)
Do you need receipt?
I don't have a hair dryer but do have a heat gun and knew I had to be extra careful, which I was.
Too late
@@brianlewis1372too late for what? To get it fixed for free?
Hey...thanks for the video. Started the fix last night and just checked it a minute ago. Icemaker works perfect. Keep up the great work. Subscribed.
Our ice maker hasn’t worked for maybe at least two years? It’s been a while. Can’t wait to get back home from vacation and try this 😂
IT works :)
Yes good advise… hair dryer on low heat as to not damage the plastic structure. Take your time to let it melt. Great help.
Thanks 👍
This method works but is s a temporary fix at best. I have to defrost our ice maker like you describe in the video every few months (and we us a lot of ice so the bucket is rarely full). It also randomly decides it won't work even when it's not frosted up. I even fully defrosted it recently, did a full re-set (unplug the fridge for 2+ minutes) and cleaned every inch of the exterior, grates, etc. to remove even the most minor dust build up last night and after a couple re-sets and 14+ hours for it to make new ice it's still not working properly. It dropped about three pieces of ice over a 14 hour period. I know it can take a while to get back to normal after a re-set but in half a day it ought to be making more than a few pieces. Honestly this thing is more trouble than it's worth. A fridge with a larger freezer and three ice cube trays is a much more reliable way to constantly have enough ice, and it's completely hassle free. I'm at the point where I'm tempted to buy a better model even though this one's only 3 years old.
There are known issues with certain Samsung refrigerators with built in ice makers (this particular model isn't properly insulated and sealed), stoves (display flickering that can eventually prevent it from working properly and requires the display be replaced), and microwaves (starts up when you don't quite close the door). We've got 4 Samsung appliances and three of them have these exact issues. I'll never buy another Samsung kitchen appliance without doing a lot of research into the model and potential issues.
Not just a Samsung problem; Most appliance repair pros will tell you to buy a refrigerator without an ice maker as the ice maker is the device that fails the most.
Samsung stove flickering
Great info. What do I do if the tray is blocked with ice and won't come out?
Try the hair dryer on that too. Possible ice buildup spot as well.
@@GReviewz I had to use the hair dryer by blowing up through the ice dispensing chute, but it worked.
Solid video. You literally helped me solve the problem in less than 90 seconds.
Thank you, Sir! I was able to follow your video. I was able to check my ice maker with your simple instructions. A great video and it was helpful.
Hmmm great idea to fix this problem. I just use a meat tenderizer hammer and bust the ice off the bottom in about 45 seconds. It shouldn’t be happening on a $2000 fridge. Bad design flaw. Will never buy a Samsung fridge again.
Mine didn't have the ice left in the box,
but I did give it a blast with the hairdryer. The water is coming out fine but still no ice. Any other suggestions?
It's nice to know I've been doing the right thing, although I use a metal spatula/knife to chip out the ice. Good to know that if I use a hair dryer, to use it on a no-heat/low-heat setting. The worst part of the whole thing for me is trying to get the ice tray out. I'm short and the angles are horrible. I go through this every month and I live in AZ with little humidity.
Yup, I do it twice a month myself... huge pain
Hate samsung
Used hair dryer for upwards of 20 minutes. Heated & dried all areas. Put things back. 3 hours later, hear the ice filling up. Thanx so much. 👍👍👍👍👍👍👍
First time mine has frozen after 6 years, thanks for the help.
Thank you, thank you, thank you. I was going nuts just trying to get the darn tray out.
How do you refill water in this fridge I have a similar one I just can’t find the tank I would fill the water to make some ice cubes
Water tank? You have to have a water line hooked up..
Thank you so much for guiding us through the simple repair of our Samsung freezer. You are much appreciated!
Call Samsung they send out a guy and fix it for free. They did mine.
As a technician do you how many times I have seen customers burning the liner by using a hair dryer? The plastic liner on those Samsung refrigerator is really thin. The best way to melt the ice on a refrigerator is by using a steamer. Small ones are like 20 bucks. I use it to clear a frozen drain line, to defrost an evaporator or Samsung ice makers. I recently went to a Samsung fridge where a customer damaged the the liner inside the ice maker area compartment by using a hair dryer. That was unrepairable cause now it was impossible to insert or put the ice tray in place. The bad thing about was the he paid 5000 dollars for the fridge and the fridge was only 3 months old.
Could you use a clothes steamer to accomplish this or would that be too hot?
Mine isnt making ice but there isn'tanything frozen in there what other issues could it be?
@@jaymejohnson2375 Perhaps you didn't connect it with a water line?
These fridges have a forced defrost option that will melt this ice build up sans hair dryer and without needing to leave the door open. Check the manual!
Hello. I have the same issue . No ice making. I had left it like that however now the fridge is making the ice but it's going towards the freezer . Making my freezer over filled with ice. Then when I open the freezer it over loads . Please advice.
I tried removing the tray for 2 days then had to look on RUclips. I gave the ice a few smacks and came off. Thanks for the tutorial
I tried, defrosted and cleaned it all out, but my ice still isn’t being made. Could that be a filter issue or could it be because I have a crack in my ice maker’s container (I did fix it with duct tape until I can get a replacement). That cracking was what I found when I pulled it all out, from buildup apparently. I put it back together and the only other thing I can think is that I have not changed my filter, any ideas lol!? I really don’t want to have to buy a new fridge. 😢
I should note that none of the actual mechanisms for ice making are damaged. It’s only the container and doesn’t cause it to not fit or anything.
I don’t have any ice buildup and it’s still not working- any other ideas or tips?
I dont have any build up is there any videos on fixing this without any build up involved
You are Awesome!! Just defrosted all the ice.
Glad I couod help
I have my freezer on the bottom half of the fridge, and the ice-maker is in the bottom drawer. Any suggestions for fixing that ice-maker?
I do that every months. This refregirator is a piece of junk. No more Samsung product for me.
Unfortunately it isnt just Samsung... it's pretty much all french door fridges where the ice maker is in the fridge section.
Ima have to agree because it’s non stop and I would say it isn’t Samsung but my smart washer and dryer is Samsung and they are such a nuisance also. SMH
@@Shelly-vision0.o , I agree with you, my Samsung dishwasher stopped working just after 1.5 year of use. I don’t have issues with any other brands.
Agree. Horrendous product
Agree. Can't stand Samsung anymore. Except for the phone I'm on
This is gonna help out a lot, I'm going to try this in the morning.
Thank you!!! It saved me time and money !
I just added this info to the troubleshooting section of my fridge manual. Thanks!
I had the same problem. The ice maker would work for a time then totally freeze up. I found a small hole in the ice tray (manufactured defect). I used some epoxy to fill the hole and that fixed the problem.
I see lots of videos with ice dispenser but I have a Samsung refrigerator without a ice or water dispenser but it does have an ice maker, it's a french door refrigerator with a freezer door on the bottom of the refrigerator, it does not make ice and the child lock keeps coming back on
Hi,
I just purchased a Sam Sung RF18A5101SR fridge. Deliveryman set the basic setting yesterday. I would like to turn off ice maker & peak demand settings. Could you teach me how to turn off those settings? Thank you !!
We have the same fridge and just now found out about it. Just wanted to know where and how to add water ? Please and thank you!
I have this problem but there is absolutely NO ice build up anywhere noticable. It happened once B4 but there was a cube stuck.
Can't get any answers yet.
I have melted the ice with a hair dryer multiple times, it works! The problem I have is the last time I did it the plastic melted into bubbles. Any idea how to fix that? More time with the hair dryer? Heat gun? Thank you!
What if I can't get the cover off of the icemaker. I unplugged my and left the doors open for 9 hours with no water dripping and still unable to remove the cover. I did use the hair dryer still not able to remove the cover. Any suggestion?
Not really sure, if it was frozen in there, it should move after you defrosted it.
Thank you for this advice . I had Iceland in mine . I let it thaw and my question is , how long will it tlae for ice to be made . I see some but not much .
Typically it takes about 24 hours to fill the container.
I didn’t have much ice build up in mine but cleaned it all out anyway. Then reset with the button inside the ice maker, put the freezer on super freeze mode and it is making ice but very slowly, like 20 cubes a day. We’re also getting plenty of water output so any ideas what the problem may be?
Yeah “like a new fridge” until the next time you have to do it. I bought my fridge in 2014 and have been doing this once a month since. When the fridge was still covered under warranty they came out and replaced the ice maker because the ice maker was known for this build up. I swear they replaced it with the same part. Currently waiting for this $2400 fridge to die so I can replace it.
Thanks for the video though. I swore you were going to say the fix was running up to the store and buying a bag of ice, because that’s what we do now.
Can't take the ice tray out, seems to get stuck, comes out about a inch out and gets stuck, any advice to get it out let me know 👍👍
You can also use a steamer! Like a clothes steamer.
So we did this, and now our ice maker won't make any ice at all. We've tried pushing the blue button on the top left of the component inside the maker,. We've heard it beep several times, to no avail. Any idea what the issue might be?
I cannot get the ice drawer out ! It's making noise but no ice. Drawer stuck , only 4 weeks old , help !
If the ice maker is stuck.. that means it's frozen solid... need to try to unfreeze it with hair dryer(carefully) not to melt any plastic..
Worked like a charm. Thank you!
Mine is working now, Yayyyyy!!! Thank you so much.
Love to hear we helped you :)
What if you can't get the ice holder out at all?
Try the hair dryer on that as well!
Samsung frig RS27T5200SG, it makes ice fine but most of time it doesn't dump it. I do a manual dump
What about if my ice maker is not freeze??? How can i fix.the problem???? Need help
Awesome video!!! My only problem is that I don’t have ice stuck there and my ice maker still doesn’t work!
Sorry to hear that. Call samsung and they will replace for free. There is a class action lawsuit for this fridge
Any clues as to actually get the ice tray out? mine not budging?
Try defrost mode. Freezer + lighting button for ten seconds then go to rd mode
I'm sorry DF mode for defrost
I thawed out the tray just fine. However, 24 hours later there is still no new ice. Does it take longer than that?
And, you don’t show how to turn the ice maker back on in the video.
How do you prevent this from happening? I keep cleaning it then a few days later it builds up again
I have thawed out the ice maker and tray but there was no ice build up. I was able to remove the motor which seemed to be working fine and then fitted back all components. Still wasn't making ice. Then I reset the fridge on the outer panel by holding down the power freeze buttons which turns off the display for 30 seconds and comes back on. Didn't work. Then I reset the ice maker by holding down the white button inside the ice maker box which a chime went on but release arm wasn't moving. I tried it again and this time no chime but release arm was moving. Still doesn't make ice. I've tried literally everything to get it to work and nothing is working. Maybe it is the motor idk but I can't seem to find the part on Amazon or samsugs website so I'm stuck using ice trays
Call samsung, they will replace the ice maker for free :).
How soon does it start to make ice after clearing out the ice build up?
I am unable to get my ice tray out 😕
Thanks so much. Just heard the 1st ice cubes drop after defrosting this afternoon.
Thanks bro, renting my sister’s house and I read the manual twice looking for the instructions on how to get the ice tray out of the fridge to see what the “no ice” issue was all about. I guess it’s frozen in place..I really didn’t want to hit sis with bad news. SUB’d. Peace out..:)
While I was cleaning out the ice I pushed the "ice maker off" button on the door. Now I have a clean icemaker but it won't make ice. If I push the button again it just locks the control panel. How do I switch the ice maker on again? Please help!
That was a really good info and tip on the ice maker issue. I had it as well. Now, this fridge seems to need two different water filters. The one inside between the vegetables drawers and ont outside the fridge in the back. Am I mistaken this?
Should only have one filter.
So what if there’s no ice being made? No ice build up. Just no ice period?
Try checking the water line.. it might be frozen. Also, the ice agitator in the ice maker itself might be frozen stuck. If you get that to rotate, then you'll probably get ice
After that was fixed how long did you wait to get the ice again?
Maybe 2 hours
Very good video👍😄, very helpful, thanks 😊
I don't have the model with the screen for the icemaker. So how do I thaw the icemaker then? I can't get the icemaker tray to come out probably because of buildup of ice inside.
Wow. This was happening to my Samsung. I watched this video and it is EXACTLY CORRECT with the procedure. I did it and the ice started working again.
This was genius. Thank you!
Glad we could help!
On my third time doing this in 3 months. Samsung should really reconsider their setup on these.
How long does it take to produce ice again after you’ve done it?
Depends on your ice maker, but maybe a couple of hours tops.
This. Is. GRAWESOME. Thanks!!! I think my hair will start turning brown again!!!
Very helpful, thank you for posting this!
Not a problem, glad it was helpful!
What if you can get drawer out - frozen solid I think
It's a constant thing. I put a towel on the bottom upfront for the water. If they made it with just 1/2 inch more clearance it would not be an issue I believe.
Mine is less than a year old and literally has no ice buildup…as a matter of fact it still looks new in there but it’s just stopped working all of a sudden.
I can’t remove the tray. It’s stuck/frozen. Can I just go ahead and turn on the defrost mode to melt the ice before I remove the tray?
Yes, turn on defrost mode
Thanks for the help. Saved me a bunch of money,
Hi my name is Asisipo can i please get help my fridge is this type of fridge it doesn't work cz all my staff inside the fridge got rotten can i please get help whats the causes because sometimes it turns off out of nowhere
That sounds like an issue with the power supply. Try checking the power cord and outlet.
Very helpful. It worked! Thank you!
I know this is an old video so I’m not really expecting an answer. but hopefully you will. What if I can’t even get my drawer open and come out.? I inherited the fridge when I bought the house in 2020 the icemaker has never worked. Even the person who sold me the house said they never had the ice maker work.
On the door panel, the lighted touch-switch says "Ice off." When I press it, the switch won't respond. Your thoughts?
Try resetting the fridge, by switching the breaker off then back on. Thst might reset it.
I did all that but there's no condensation on my ice maker... I changed the water filter too, and nothing
What can I do if my ice maker is stuck and I can't take it out because of the ice build up
The most difficult thing is I can’t open the ice bin in the first place to use the dryer . What can I do?
There’s a defrost mode it takes about 30 minutes . You might have Tun the cycle twice but should get you to open the the tray
What buttons do I press to restart the ice?
Make it start making ice? Or reset the ice maker?
Excellent video. Solved my problem in 5 minutes.
Just thawed mine out so fingers crossed!
There is a serious design flaw in these style of ice makers. mine will work for about 2 weeks and then the frost build up will cause the cubes to freeze and stick. Going to try Ricky's idea of calling Samsung and see if they can bring out new parts. Such a pain and a big disappointment in an otherwise nice fridge.
Robert, I agree with you. It is unfortunate, but we have to live with them. Let me know if you get anywhere with Samsung.
Hey great video. I've had this Samsung for 10 years with consistent and repeated no ice issues (RF23HCEDBSR/AA). The ice tray is empty now and I still see ice build up. I tried the rest button...nothing. This is out of warranty and Samsung is useless. Thank you
Hi quick question how long should you then let the ice maker rest before trying the ice again? I read 4-5h somewhere but another poste says 6-12h?
That isn't my problem. I pulled opened the ice maker and there was no ice in the bin and just a small amount of ice buildup that I was able to pull off with my hands. Any other suggestions of what it might be? I added some store bought ice cubes to the tray and it came out the door just fine.
possibly try to disable the ice maker and 24-48 hours re-enable it, does your fridge have a powercool mode? try replacing the water filter, also, look at the top of the ice maker, sometimes there is ice jammed/frozen up there where it usually falls from. hope this helps.
The inner door also has a ice tray setting. Make sure it's not on Only water but instant ice setting
There is a button inside the ice maker that you can press and hold until you hear a beep. That will reset the ice maker.
Thank you for the replies. Actually, my refrigerator stopped cooling so after some research I cleaned the coils. I had it off for probably 24+ hours (I thoroughly cleaned the inside as well) and after I plugged it back in, not only did it cool/freeze properly, my ice maker magically started working again! Yay me! 😆
How long does it take to start making ice again?
A couple of hours typically