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Ferrari Made a Mistake with My F12 - And They Don't Want To Take Responsibility
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- Published on Apr 17, 2026
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Today, join me for a little rant in which I moan about something that has been frustrating me on my Ferrari F12. My car has a problem, and Ferrari know about it - but not only did they not fix it, I think they might have made it worse. The main question - am I being unreasonable?
#Ferrari #cars #customerservice
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Dear James I think that Ferrari have let you down ,no alternator is worth £4k .Why not ask an auto electrician to diagnose the load that the current weak alternator is drawing and just ask him to upgrade the alternator to a heavier duty version this should solve the problem together with the upgraded pully system.
Why would Ferrari care?
They already have your money.
Bugatti: I make my cars to go, not to stop.
Ferrari: I make my cars.
@Robert-r8i7f & the alternator will certainly be from a 3rd party supplier like Bosh or something, and probably the exact same alternator that is used in many other much less expensive vehicles that would cost a few hundred pounds in said vehicle once you subtract the Ferrari tax.
James I really enjoy your content, whether it’s a review of Ferrari or an old Mini.
I would love to see a video about your first cars, your experience when you learnt to drive (maybe with tips for new drivers), and any memories of driving as a teenager etc.
Also thanks for talking about your brake vent issues as you’ve given me an idea on a modification to my mk8 Fiesta ST’s fog light surrounds 👍😃
Thank you James. I've been following your journey with the Ferrari and that has convinced me that I'll never give them my money by buying one of their cars. I've been left with a bad taste in my mouth and it's not even my car!
The more I watch vids on supercars and hypercars the more I dislike them. Despite being garaged, kept in heated and cooled room, the dash and interior are bubbling out. You drive these horse manure for 1 hour and then you spend the next 2 weeks repairing, polishing, fixing and resetting everything.
And the fact that Ferrari makes billions but wouldn't spend a penny to look after their "loyal" customers proves another thing: never ever worship any brand. They are only there to make money.
The average car is often far better put together than these cars. Some of these have stereos falling of while on their first test drive. An average car will survive that kind of thing for sometimes a couple of decades.
Blame the owners, not the cars. Not every owner is like that.
@taidee When I was picking up my new Mustang in EU. I pointed out some panel gaps being slightly off on my car, I was kinda dramatic and didn't know any better - in the end it is a mass produced car and a Ford. The cheapest V8 you can buy, but I really really really enjoy it.
The owner of the dealership kept his Ferrari SF90 and McLaren 765LT parked inside the dealership under a cover. After we were done with the paperwork and I was about to leave, the sales person offered to show me something. The owner was taking the Ferrari for a spin so they took the cover off and rolled out the car.
You couldn't fucking believe how many things could be picked out about the car. They just kept pointing out stuff on it, minor, but still, it was there. Panel gaps here and there, orange peel here and there, dust stuck under clear coat, swirl marks from improper cleaning since it was brand new, wrinkles in leather, crooked stitching, dashboard rattle/squeak when going over a bump etc.
It was surreal to experience this because when you see a Ferrari you're 99% of the time focusing on "omg I see a fucking Ferrari" and not going to tear it apart about every issue it has. But when you really look closely, they are just like other cars. I mean, I know that the owner was probably a little unlucky and it is not super common for them to have that many issues(maybe early production?), but still, it is just a car.
And all of that is just cosmetic stuff, I can't imagine what kind of mechanical and electrical gremlins these can get.
Envy is an awful disease.
@mickq1285 Blind obsession to brands and materialism is both deadly and stupid. ;-)
Ferrari cares about their customers as much as they care about their Formula 1 fans.
They need to put up signs at their service centres - "No care and no responsibility taken!"
Ok, I am a Ferrarista with family from Modena region. I was born a Ferrari fan and first thing I ever saw on TV I remember was a Ferrari racing. So tell me what makes you think they don't care? Read the Gazzetta dello Sport, Tuttosport, La Gazzetta Sportiva and then talk. They communicate with us fans daily. Not maybe in any other country as much so it may seem they don't care.
@Beer_Dad1975 Yeah unlike McLaren who really love their UK customers. Hey guess what? In Italy this problem doesn't exist. Could be more to do with the fact that the UK market is not that important to Ferrari? hmmm
@CFCblueistheprofit Yes, could well be - and yes, as we know from James's experiences, McLaren service sucks too.
@Beer_Dad1975 which is more of an embrassment because McLaren is from the UK. It's their domestic market.
Videos like this sometimes make me thankful for the simplicity of being a mere mortal.
I love the channel, I love the cars, I love Jay's wit and passion. I love it all. But I watch this channel and find that I need to remind myself of Matthew 6:20 where we read: "But store up for yourselves treasures in heaven, where moths and vermin do not destroy, and where thieves do not break in and steal."
@MarkQuinn2k7 You must be american.
@MarkQuinn2k7 Maga pdf
@MarkQuinn2k7Zzzzzz
@giddyup2680He doesn't care, and neither do we. This is about cars, not about clothing.
If the original belt lasted ten years there wasn't much wrong with the original design.
I guess the original supplier went out of business and they have to find a new supplier which turns out cant manufacture the belt properly.
Did you keep the original parts, pulleys? If you did, put them back on and scower the internet for a NOS old style belt and buy up all the stock. It will last you 10 years per belt. Check the Arab country delaers for these belts
@malanne1no 😂 belts last 8 to 10 years from manufacture even if not used because rubber naturally degrades. Therefore old belts are a no go
As per the vid the brake ducts had never opened in the cars life, it had never been driven hard despite being maintained. You would expect a Ferrari badged car to be able to handle a track day.
Most likely completely different usage....compared with the cars current owner.
Well the leather on my Porsche 911 dashboard, doors etc hasn't shrunken, it's 23 years old and still looks factory fresh.
And I bet it's done more than 40k and ISN'T considered 'past it' 😂 or had both doors painted because of rust !!! 🤣🤣
( mines a '07 Cayman 108k)
Dashboard leather shrinkage was a relatively common issue on the cayennes.
Problem is, some of these higher end exotics source less mainstream materials that haven't been as well tested (like fancier leathers) which leads to unexpected problems popping up. Not to give Ferrari a get out of jail card. They've had plenty of issues that they've known about for years and decided to do nothing to alleviate; valve cover leaks, sticky buttons, etc.
Probably because it was sourced, made and installed by Germans And not Italians. There is a great divide in quality between North and South Europe.
Porsche forever! Down with lasagna cars!
1997 911 C2- interior pristine
I've got 51,000 miles on a 2022 Portofino M and rushing towards 100k without a care in the world. Drive your cars. They're for you, not the next guy.
Nice choice and congrats on your attitude, my favorite recent Ferrari, call me a fool : )
I couldn't agree more...
Tho with my budget, it means I can only afford to daily drive a 30 yr old corvette,...
Most reliable car I've ever owned, and after 10 yrs as a daily driver I've still only into it for about $5k all in including buying it...
...and thats in canadian monopoly money, it's probly equal to the cost of a couple tanks of fuel over in the U.K.
Exactly. And if you’re having to worry about mpg then you can’t afford the car.
@macnugget are you continuing with the Ferrari warranty and have you had any / many claims my warranty has a year left on my portofino
that's the last beautiful Ferrari. Great choice!
Them asking about revving it in a car park is pretty much a joke, looking for any excuse to blame the user, no way would that create the fault.
reminds me of toyota denying engine warranty on that GR86 because they saw that video of the owner having a little wheel spin on a track.
Maybe they're seeing all these Social Media videos pop up wherein braindead "influencers" do a cold start on their new Ferrari and immediately rev it up to the rev limiter to show off?
I've literally read comments where some twats argue that it should be fully okay to have your car's engine bouncing off the rev limiter repeatedly and even for prolonged time (10 seconds or more) even with a stone cold engine, because "the engine should be designed to take that abuse and racecars rev much higher".
@tjroelsmajust like the fools lighting their "lambos" on fire by revving the snot out of it until the exhaust is cherry red and being surprised it caught fire...
Yeah no Sh-- air head, the car is stationary, where is that heat going to go?
My father had a catastrophic engine failure commuting on the autobahn with his Ferrari California 30. The car had 5000km on the odometer and it was about two weeks after the warranty has ended and also just a few weeks after an end of warranty inspection by Ferrari. He knew that Ferrari would most likely not show goodwill but he contacted Ferrari Europe customer service anyway. My father was very cool and forthcoming about the whole incident but never would we have expected the treatment he got from Ferrari. The unbelievable arrogance and downright disdain by the Ferrari people was beyond everything I could‘ve ever imagined. I have never experienced any company behave as terrible as they have.
Needless to say they didn‘t pay a cent (which again, we didn‘t even expect in the first place). The car sat for a whole summer while we waited for a replacement engine from Ferrari and again, we would‘ve accepted all that, but the car makers behavior/communication was just not ok. Also, I‘ve heard many more such crazy stories from other Ferrari owners that I know.
5000 km? That's insane. Was it fully serviced?
Next time contact Ferrari MODENA. Not Ferrari Munich/Stuttgart/Berlin. Send an actual email to the factory.
@CFCblueistheprofit"if only Enzo knew!"
5000km after warranty means he deserved to destroy this car because he didnt even drive
@sajuente8235 he „deserved“ it? Do you know him? Do you know how much time he has or maybe if there are other cars also? I feel sorry for you if you‘re that full of spite. Also, he bought it with 1200km and made 4000km in one summer, using it very often when the weather was right.
You aren't Ferrarri's customer - you're the dealer's customer.
Yeah Ferrari does not care at all that you own one of their used cars. They might care 10% more of you bought a new one.
Volvo, Honda and Ford do not give a flying F that I have owned a bunch of their used cars over the years.
I can call and say "I bought 8 of your cars! I love them!" They made no money from me, besides buying OEM parts at dealers.
17:57 this is by design. “F12” stands for “fix every 12 months.”
12 weeks?
Just goes to show how the companies really don’t give a shit about customers of old cars. Ferrari UK have made that perfectly clear with that comment from them.
Unless you bought used approved you're not actually a customer are you ? I'm not defending Ferrari but we've all experienced this keeping older low run production cars on the road. They're not obliged in anyway to produce replacement parts for 10 year old cars . The work wasn't even done at a main dealer.
@dagnutYou're talking about it like it's a 20 year old Kia Rio. With a Ferrari, I think you can and should expect better.
@MrManBuzz james is not a ferrari customer ...he didn't buy the car from them he doesn't even maintain through them ? Why are you comparing it to others cars? The title is about Ferrari loosing a customer....he's not a customer...do you want me to repeat it?
I do maintain the car with Ferrari and have been loyal to my dealer for six years
@JayEmmOnCarsapologies I thought you had an independent maintain the car and bought it privately. I picked that up wrong.
I think this is the sixth video this year where Jay kindly reminds us that he has a Ferrari.
I don't want to be an ignorant American, but there have to be off the shelf alternators that can handle the RPM (or torque) and not seize and shred the belt. Fabricating an mount to screw it on should be straight forward if there's a Delco or Bosch alternator used on an AMG or Corvette or other high horsepower/high rev motor that is durable.
Probably has to be "coded" into the ECU?
Yeah that is ignorant. You know damn well these pretentious Ferrari owners mostly like to bitch on YT for content and would never accept anything other than “factory” parts on their precious little manhood replacements
@buffalobilly6046 james would give the impression of someone else judging by his eclectic collection, but I get what you mean
And you are NOT. Unfortunately saying that you get the iffy replies that you received.
I’m sure there are alternatives that are a perfect fit. I recall that a Bugatti Veyron is fitted with an Audi diesel starter motor, would you believe. These low volume manufacturers seldom specify a unique specialist ancillary. Why would they?
So, you aren’t ignorant and all that implies, you just didn’t realise you were probably right.
@davidthegolfer Ferrari is the only manufacturer to cast their own engines. Yeah and Bugatti is owned by Audi. Wow coincidence?
A mechanic friend who worked on exotics told me the best ones were the high mileage units. He said they usually got the best attention to servicing, and just overall ran better, with less problems.
This sort of video just reinforces my view that I would never want to own a Ferrari. People slag off Astons, but I go outside, push the start button and away we go. It’s had a couple of electrical gremlins but the only time it stranded me was because I’d been in Australia for two months and forgot to put it on a trickle charger. No leather issues other than wear. I put fuel in it, keep it serviced and it gets on with the job. I had a Maserati GranTurismo (which is basically a Ferrari under the skin) and it was a pain in the arse the whole time I had it, and an expensive pain in the arse at that.
Well, you asked, and here's my take on your situation.
If I had a business associate, friend, or partner who had behaved so unacceptably, they would have been sent away long ago.😊
I never thought I'd hear "Ferrari" and "good value" in the same sentence.
They sort of can be - for £60k you can get a Golf R specced to a usable level, or a used California. Over 3 years, the difference in running costs, maintenance and everything else is way less than the depreciation on the Golf, whereas the Ferrari won't lose any value...so your net expenditure is lower on the Ferrari. I'd call that good value!
*I've not technically 100% done the maths on that one, but it should be pretty true - I did exactly that with a Porsche vs a same-price Golf and saved over 30% in 3 years and 20k miles of daily driving 😁 Including insurance, fuel, tax, tyres, etc. A Ferrari is a little different to a Porsche, but Porsches do also need a constant repair budget (they're reliable vs Ferraris sure, but they'll invariably still cost 4 figures a year on fixing things) so I reckon the logic should work for the Cali too!
I love your content mate I genuinely do, especially the very good and detailed and honest reviews. But these videos make me want to put my head through my desk. Not because I cant afford one, but that the obvious answer being so glaringly obvious yet never addressed by most car youtubers - these things are by deliberate design a club, you pay a very high constant premium to be a part of, and you shouldn't reaaaaaaally own one unless you are a millionaire, it's just silly.
💯 - smh every time I hear someone talk about “48 months finance payments …” on these cars then gripe about servicing/ parts delays, running costs, etc.
These are toys for the super rich.
Many people don't even consider the maintenance costs when buying an exotic car. (Social media is full of "influencer" videos proving this point). One of the first real hypercars, the Mclaren F1, came with a service price tag of 20,000 pounds........ yeah. But then McLaren reasons that if you can afford to buy and actually DRIVE a McLaren F1, instead of treasuring it like an investment and a work of art, you can afford absurdly expensive services. Ferrari seems to have the same reasoning.
Jay is the Nigel Farage of automotive content. He wants an axe to grind and most of his content is aimed at his expectation that it's free because he said so in his previous Karen email. Like most RUclipsrs or others it's entertainment. This idea that cars are different for rich people. Try changing the rear discs on a Kia? My 550 is surprisingly easy to work on and robust given it's used to thrash.
Nailed it. And in a world where, (depressingly, because I'm a petrol head) you can go and buy a nasty Tesla hatchback for 10 grand and be faster, they make no sense at all
@HakimFalknerSo true. There better investments out there. Jay Emm could do a lot better with his hard earned money. It's not as if his channel depended on these cars.
Your Scuderia is very very valuable now.
You've just confirmed my conviction that even if I had nothing better to do with the money, I'd never spend it on some exotic car. I've also noted over the years that as no one ever seems to learn to drive adequately, it's easy to leave exotic cars in the dust simply by knowing how to drive less inadequately than those behind the wheel of Porsches, Lamborghinis, Ferraris, Aston Martins, etc. when one is on a nice twisty bit of road. Sure, any halfwit can mash the accelerator pedal in a straight line, but when it comes to the bends.... that's where 99% of drivers fall apart (and don't even realize it).
Front and rear tires look like they are not matched. Which makes the front wheels look a bit too big or someone might think the rear wheels look too small. Otherwise, it looks gorgeous, and the sound!
It's almost like companies just want your money and don't give two shits about providing a good service
So, I know this isn't your typical approach, but I'll throw it out there that at least one of the original F12 Alternators is made by Denso with the following ID numbers on the unit: 325301, 166870, and 104210-6650. I don't know if that's the original part or the upgraded part, but if you can find someone who's done the upgrade, you might be able to get the Denso part, and then source it for like
Also available as rebuilt units from apbparts, though I have no experience of the company. There are probably others out there too.
Could just be the voltage regulator inside. I had that in my f355, $45 part, didn't even have to remove the alternator from the car to replace it.
@pete2072well, probably not if it's eating the belt as the failure mode. The lucky-if for that is the front bearing. Since the factory fix has a kit of parts though, maybe a pulley diameter issue.
@LapoftheWorlddoh yeah. The only Ferrari specific part is usually the housing, so everything internal should be replaceable. I've seen folks buy a similar alternator off the shelf and just swap the guts into the case.
This dude is making drama he dont looking for a way to fix his car. He want magic angels to come loft car and replace what js wrong and disaapear
Paying £1800 a month for a pretty yet unreliable money pit is what stops me wanting a Ferrari.
The way Ferrari people, other makes as well treat 40K miles as too high is close to madness. Is it the cars can’t handle the miles? Or is it an investment way of thinking? Either way it simply ruins ownership in my view. I say Jay Leno’s attitude on this is the correct one. Buy it cause you want it and let the chips fall. Invest in art and leave cars to be enjoyed. Sure I guess some 10 million at auction car is different but we are talking about 40k miles not 240k miles.
Ferraris have always been regarded as poorly built. So of course 40k miles seems astronomical. You aren't buying a well made car you're buying a brand and once you pay, Ferrari don't give a fuck about ya.
Both
They want it to remain a status symbol by making sure all their cars are financially ruinous enough not to fall into the hands of the hoi polloi
It's an investment thing.
They buy the cars to keep them unused.
Someone who LOVES their Ferrari and uses it as a daily driver, tossing 120k miles on it and leaving it looking like new will have "ruined" the car over the mileage number.
The collectors want the ones that have sat in a garage for 10 years.
Odd... Just use the damn car!
I have a friend who bought a 2002 360 with the F1 gearbox. He drives it around 250 miles a year and it has to be constantly on a battery trickle charger as it will go flat very quickly and once flat are toast and expensive to replace. He took it out for a run and had the aircon on. It got put in his garage on charge and next time he came to use it the battery was dead as some part of the aircon system went faulty. It cost him a new battery and around 1.5k for no apparent reason. These cars are so complex that reliability is not their strong point has never been or will be ! Yes it's a ferrari but it's a road car and as such ferrari don't expect you to race it as it's lterally not built for that ! Utterly rediculous but also scandelous given what Ferrari stand for and the cost of ownership. If you can't accept the quirks and cost of ownership then you really can't afford one and expecting ferrari to offer you any better aftersales support than if you bought a ford is expectation not reality.
When I make this comment I am quickly put down as being overly negative of dealers. I believe the problem here is the trust in the main dealer. They know nothing about the older cars. The guys who did have moved on to set up for themselves. You need the specialist who trained on these cars as they came out. Not the main dealer who will have a junior technician work on the car and make things worse.
Yeah, I would find a specialist. The dealer doesn't care about you the customer.
Good to see relatable Jay is back again
🤣🤣🤣
If I could afford to run two Ferraris I would be miffed, that I cannot, I am rather indifferent.
Given your travails with Ferrari the company not the car, I am reminded of Jay Leno, when asked why he does not own a Ferrari, he answered that while he appreciates the cars he finds the company rather aloof and condescending to it's customers. Case in point : David Lee an avid collector of Ferrari cars, who just purchased the white 250 GTO for 38 million dollars, was once told years ago by Ferrari that he was overstepping his reach and had to buy a number of more pedestrian Ferrari cars before he could purchase what he desired at that time.
If a company told me that, I would never buy anything from them and make a point of crapping on their products whenever I had the chance. If a company treats its customers like garbage, they deserve to go out of business. Full stop.
@TheJohn8765 I don't think crapping on their products would be a good thing, they somehow make beautiful (albeit shoddy as it would seem) cars. There's absolutely no reason not to shit on them directly, as their customer support seems to be absolutely horrible.
While not a huge fan of the guy, that's exactly the point I got out of the video whistlindiesel destroying and burning his Ferrari. It wasn't so much to show off that he's rich, just to make fun of Ferrari as a brand.
At the end of the fire video he even goes to the "pretentious" dealership pretending to miss the car and half of the sign is burned out and unlit, like a local small grocery store, not a brand selling expensive cars and suing customers to maintain their image.
See my comment above. Jay had one bad experience with a dealer back in late 60s or early 70s and each with each retelling the story is embellished.
I haven't heard the story about David but it wouldn't be surprising for new models. In fact, Porsche does the same for its limited edition models, as do other high end luxury brands to increase profits, sustain resale values and stop flippers or resellers.
Of course, if you have that kind of money, no one has any sympathy for you
Don’t buy any premium product without expecting a problem - even with a warranty. I agree with most what you said. I owned one Ferrari and they have been an incredible company to deal with. I’m now back into a Porsche and I’ve had numerous Aston Martin’s.
Jay, I love your videos. I do. You re a civilized car enthusiast who loves to talk cars. Thank you, Jim in Denver, Colorado
The rapid devaluation is likely connected to a corresponding rise in maintenance bills.
Last time I”looked” parts warranty was two years not one year.
I Wish I had those Problems to decide 😂
I find it hard to take someone seriously that is wearing those things on his feet😂
Should have done a mat Armstrong googled the part number for the original belt probably would have shown fiat punto would fit 😂😂😂
Almost certain that the like of Gates make a suitable OEM+ belt.
The early bad blood between Lamborghini and Ferrari existed for a reason. I am sure an enthusiast like yourself knows this. Same principle to your issue today.
And before that 'The Palace Revolt' -> ATS & Bizzarrini (who designed the beautiful V12 for Ferruccio)
Ferrari: "I hope you didn't rev your Ferrari.."
7:04 I.. am a genius, oh yes 😂😂😂
"Ferrari World... Ferrari World problems!"
- Weird Al (in spirit)
Alternator pulley failure kills tensioners on a lot of cars. Not just Ferrari
Yeah if it has one of those one way pulleys it could be the problem, could be sized, or leaving the pulley canted at a slight angle which will rip apart a belt, especially at high rpm.
James looks like half a James, well done my guy!
JayEmm on compoface strikes once again
Haha spot on, the man is compoface personified
09:56 Skip to the Ferrari frustrations =]
Damn, I'm quicker than this Ferrari 😂
It’s like Ferrari doesn’t even do any Quality Assurance testing before they start selling cars. Having the wrong alternator fitted to this car is inexcusable.
One of the pulleys will be out of alignment causing the belt to fail.
Watch again. James clearly tells you everything was checked and confirmed to have been fitted correctly. Pulley alignment is a basic check when fitting belts.
Love the high profile look of the rear tyres.
Before watching the video: I’d love to have an F12 so much!
After watching the video: I love my Yaris so much!
Yaris love! Cheap and cheerful!
@4our6ixkwvmz I genuinely think this last gen is one of the best city cars ever made and a monstrous jump from prior gens. From the interior design to the exterior, the controls, the steering, the gearbox (SO GOOD!), the lovely well-balanced chassis, the drive assists, even the sound system.… Toyota didn’t have to make such a good car for 20k.
The icing on the cake is that after 4 years of ownership and 50k km, it hasn’t lost any value (bought it for 16k with 15k km). None.
Car is just too good.
The ONLY thing… man what I’d do for just 30-40hp more… but at least I can floor it without getting myself into trouble.
And I can always play Ferrari V12 sounds from youtube as I drive….
I bought my first Toyota (17 year old iQ) twelve months ago. Its paint is nearly perfect and zero problems. I love it !!
@warrenr4you don’t have a Toyota - you own an entry level Aston Martin! Congrats.
Absolutely love watching this channel but I have to say I to love my Yaris and the wife’s Aygo too. Actually would have had IQ if the timing had been right.
Love the car. Refinanced it. Proceeds to bitch about the car endlessly
I like the reds that are a bit more orange on a Ferrari. Perhaps the yellow wheels bring out the orange in Rosso corsa so I like this combo
Thanks for the video and stay safe ✌️
Hi Jay, your introduction neatly summed up to a T my exact thoughts about Ferraris and Ferrari ownership. Not a single thing I have seen, read or heard over the last fifty years has changed my opinion one iota on this matter. I think (in the nicest possible way, of course) that you’re all nuts! 😂
When Matt Armstrong delves into a Ferrari you see the the quality of workmanship !😂😂😂😂
Laughs in Porsche "40k high milage"
laughs at 'Milage' lol
Oh no, this car has almost 10k miles! The value is crushed when the odometer hits 5 digits!
And the next guy "this car has 900 miles, the value is crushed when it hits 4 digits!"
I understand your worries, and They should care about these things. It makes you feel like you're the kind of customer they don't really want, though you really are passionate and almost "work" for them
Contradictory. At first you say the vent seized as the car was never driven hard, then you say later that the car was used vigorously both on road and track. I suspect you say what suits the immediate subject rather than what you know to be true and correct.
If you just pay attention you'll hear what he actually said was prior to his ownership the car had probably never been used hard or on track and when he took it on track it was probably the first time the vent had tried to open. If you are desperate to troll youtube channels at least try not to look like a fool who can't read.....just a thought
@adambodhi431 I respectfully suggest that it's you that needs to listen more carefully. Later on in the upload, well after covering the opening vent, he speaks about the original belt. That's when he contradicts the previous usage claim. I won't embarrass you by commenting on the rest of your reply.
@resnonverba137you couldn't if you tried
@adambodhi431 No. They are the only accurate words you've written so far.
@resnonverba137happy for you you know when to give up
Love that you buy the cars 99% of us would not, even if we could
Must say, I can’t get that sympathetic for your “problems”
No use getting annoyed - ALL cars have their issues. I'd keep that energy for something useful! The case of upgraded parts etc is also very similar on all cars, however, SOME brands neglect upgrading needed parts at all - thats much worse 😊
Support pulleys are always good idea changing anyway.
Ah, ferrari problems...
The Evora looks good now. Love your work and journey.
I believe Enzo said he sold you an engine and gave you a free car to house it! So considering this is engine related I'd say they should foot the bill. Obviously they won't but knocking 800 quid off the new set-up would be a fair compromise! But I bet they don't do that either lol.
I've got an old 928 that's worth next to nothing. I think I prefer it that way :)
It takes a Herculean leap of faith to do something like what you have, Jay, especially in today’s economy. I hope all goes well for you and your stable!
@39PSIOnTheDaily Getting into a long-term relationship with a Ferrari in this economy feels more like fiscal Russian roulette rather than a mere leap of faith. 😆
10:09 holy rear sidewall Batman.
A 25min lip-smacking complaint about Ferrari ownership. Cmon...
A reasonable discount to fit the new alternator is a reasonable ask in this case.
Imagine what Ferrari will say in a few years when the battery in your Ferrari EV is kaput!
“What-uh do you think-uh? That’s an old car-uh! If you like Ferrari, buy a new one-uh!” - prob Ferrari
@miguelmc2289 I listen to their investor call, they're going to suggest that you buy a very expensive warranty.
tbh assuming they don't make it themselves (let me know when Ferrari opened a battery plant), it'll probably be the most reliable drivetrain component they ever put in a car, unless they decide to make you remove the battery to access all the 10,000 mile service points that they deliberately hid behind it for old time's sake.
Maybe they'll source that battery from Stellantis. Yikes.
Weird how you managed to make an anti-EV comment about an F12 video lol. Also, if said EV was still under warranty then Ferrari might do something about it. If the vehicle was thirteen years old, as this F12 is, then I'm not sure it would be Ferrari's responsibility. Warranties don't tend to last forever...
Jay, an original belt was from Mario but a new one was from Luigi.
This is why you don’t buy a ferrari if you are poor
16mins in and I wonder why James has re financed that F12
Nah, they properly shafted you. Trouble is, they absolutely couldnt care less, and youtuber or not they definitely wont be changing anything because tomorrow someone else will be right there to pay up. Its the Veblen effect and signalling theory. Basically the reputation and status of something like a Ferrari is so dominant that the "cost" of leaving the brand due to bad service is higher than enduring the bad service.
They know this, and so will F you every single time and not care. And you'll bitch about it, but wont walk away - as illustrated by this video.
6:28 40,000 or even 80,000 miles doesn’t really matter, so long as it’s serviced and has all the bits changed as per plan. Just keep driving it.
Those gold wheels are 🔥 I love the different tires sizes of the side walls as well nice touch
I'd sat they exact opposite. Everything i see this car i think its screaming out for silver wheels. But, we're all different and thats all good
It had silver previously, though the spec sheet says it came from the factory with black - which would have looked awful
Very informative. Nice video
My much loved little Fiesta ST3 at ten years old but with only 25k miles had its air conditioning unit fail but my Ford warranty covered the full cost of replacement but Ferrari, argh, no James you are right to feel aggrieved
Er James doesn’t have a Ferrari Warranty so I can’t see any connection between his problem and your one?
Thanks for the video. My opinion: if you have to worry about the mileage, you are driving a car you can’t afford.
If you have a vehicle on finance. They own the car. So talk to them about any issues as they will get intouch with dealer to fix vehicle as it belongs to them still... they can do alot more than a normal person.
Excellent video, James
Agreed. Ferrari overcharge for their cars and overcharge even more for options. Part of the expectation of the consumer that comes with that is they bend over backwards when they get it very wrong.
They over charge because people are prepared to pay for them
The scariest three word expression in the automotive world. "Exotic car ownership"
Didn’t realise how thick the rear sidewalls were on that car
I thought that also, maybe winter tyres?..
I’ve gotten so that I hate ultra low profile tires. Most people would never feel the difference between a 50 vs 35 aspect ratio. But the rim manufacturers love them.
It looks so good, so substantial
@Worther12 Pretty sure I saw they were Michelin Pilot Sports, so all-season tyres.
Drag car 😂
This was brilliant. Real world ownership experience you just don’t find on RUclips. Brilliant! What a magical
Machine.
8:28 £1800 per month for just the F12 or for both? always interested in the real numbers, thanks for sharing! many don't
I kind of disagree with what you want out of the issue, but totally agree with the fact your not happy with the service.
Here's what you should do. First, go to a main dealer and try to buy a new Purosangue and a 12 Cilindri. They won't let you but you can buy a new 296 and a an SF90. Hold those cars for 6 months or maybe a year. Then go back and trade them on the Purosangue and 12 Cilindri realizing a massive financial loss. You will now be considered part of the Ferrari family. Then mention that you are having issues with your F12 that you would like to get resolved. You will get great service. Don't expect any discount but the cappuccino and biscotti are free while to wait in their lounge.
Speaking from experience or fantasy?
that is a cracking looking motor. Rare for a modern car, even a fancy one like a ferrari
In the JayEmm's next video:
"Why I sold my Ferrari and got a Lexus LFA instead"
cos he got old? Lexus is old man car, only pensioners drive them here
LFA is about as exciting as a fart in a sauna
@CFCblueistheprofit tell that to the screaming V10....
LFA is worth nearly 3x an F12
@CFCblueistheprofit Clearly the people who can afford them don't agree.
11:30 "Ferrari experience day..."
Oh, the irony!
As a Porsche owner of 10 years, there is no lottery win or inherited riches that would make me want to suffer the sheer appalling inconvenience, bad customer service, or cost of Ferrari ownership: A company that hates it's customers ( & F1 fans!) 😖
Here here! I’ve owned Porsches for 20 years … and 350,000 miles later … I can’t help but wonder who the hell tolerates the expense, embarrassment and inconvenience of Ferrari ownership? For me, experience ruined! Utterly ruined.
Have to agree, now on my 3rd Porsche, granted they haven't been the most reliable but the customer service and warranty are 2nd to none!!!!!!
Yeah they hate their customers and fans, that's why they used to allow people turning up at the factory to have a go in their ccars for 10 euros. Now since stopped. They don't hate their F1 fans, what do you know? I've been a fan since 1978 and my cousin's surname is Ferrari. I have family in and around Modena. They concentrate their efforts in Italy, regarding their fans not here. Oh and we ferrari fans are not called "tifosi" which is just a generic name for "fans". We are called FERRARISTI and Ducati fans DUCATISTI. You lot think you have the answers to everything. LOL
@CFCblueistheprofit Ferraristi 😂😂😂😂😂
I'm going to be blunt here. The comment I'm going to make is based on 43 years or taking an interest in all things automotive and by & large always maintaining my own cars, also researching the cost of the parts to maintain my own cars.
From experience I would never buy an Italian car. Fiats particularly have too many problems, wiring & electronics particularly. To me a Ferrari suffers from the same inherent DNA as a Fiat. As beautiful as they look and despite their ambition to make such charismatic engines they are UNFORGIVABLY UNRELIABLE!
I have no envy of you or any other Ferrari owner, I genuinely feel sorry for you and I feel your pain. I genuinely wish you some better luck and less expense over the next few years. Unfortunately, I doubt it'll happen if you continue to own the marque.
I absolutely adore the F12, everything from those stunning pininfarina lines to that insane induction bark from the front end under full throttle. Just stunning cars
1.8k a month commitment on a car for 5 years?? Jesus.
Yup insane that will soon start to piss you off .depreciating assets ,coupled with the interest -
@ants3yup, and imagine maintaining a modern Ferrari when it gets old, the older ones are relatively simple cars and even then can cost a bomb, but the post 2010 ones with more electronics and modules? Sounds like a nightmare.
The sound of that 6.3l v12 in the F12 is truly car nerd pornographic. 0 to 60 in just a tad over 3 secs with a top end of over 210 mph(i mean who cares, it just shows its ability). It's great handling and looks stunning. The best v12 front-mid engine super car of all time. If the engine has to be a front mounted v12 then this i believe is the one. Totally in a class of it's own. I am so very pleased for you, you produce top class reviews and great car programmes. Just look 72k views in under a day and you have 0.5m subscribers. You've worked so hard for years and years and deserve to own the best supercars. The F12 really suits you and you have made it better and better by looking after it so well. I would love to see you keep it.! Thanks for your dedication.
Modern era Ferraris should do more miles. In Europe they actually do. UK is one of the few places left that don’t use them properly. Probably also because of our atrocious road network.
It's hard to miles on the clock when it's constantly in the work shop
It's so beautiful just as it is. That car looks gorgeous in that red. Many others don't look as good. And the golden tires, it's perfect.
Unless you are extremely wealthy, and I mean extremely, it’s a fool’s errand to own a Ferrari.
Not true, they are quite basic. I have owned 911 Club sport, 964 C2, 996 GT3. All required work that Porsche people write off as normal. £40k top end rebuilds, oil leaks with Air-cooled cars. Yet my 550 GTB has been a trooper at 80k miles. Jayemm loves to paint himself as the Farage Vs Dealers.
On what basis did you conclude that? How did you determine how much value a non-wealthy Ferrari owner gets from their car, and whether or not it was worth it for them?
You can’t know that spending the money was foolish without knowing how much joy it brought them and what sacrifices needed to be made.
@lebojayIf the car requires sacrifice to the point of not being driveable most of the time, then one should really ask themselves whether it's worth it.
You see, wealthy people don't bargain around like James does. They go to the main dealer, they overcharge them, but they don't care because they have so much money, meaning that they wouldn't be crying about an alternator fix costing 4,000£. They would just pay it without a second thought.
In this case, James doesn't have the money for that, and that's understandable, but that is also what he gets with his "genius" way of buying overused Ferraris with too much mileage, because he cares so much about depreciation. A rich man does not, he just enjoys his car and pays the repairs without moaning. That's why it's a foolish decision to own a Ferrari if you're going to have to bargain for every repair decision.
@LeToplache007 Agree 100% with this. Recently bought a low mileage 488 GTB. I make great money but not super rich as you describe. However, I do place a bimonthly amount of money in a rainy day Ferrari repair fund. I went into ownership well aware of what pitfalls I may face but as a child, I always dreamt of owing a Ferrari. But yes, true wealth is going to the dealer and letting them overhaul the car as much as needed. Those are the customers Ferrari tailors too and cars about. Frankly $4000 for an alternator on a Ferrari isn't that bad. 488 can suffer turbo and head gasket leaks that can cost $20K each to repair. Jay is someone that likely shouldn't own a Ferrari, or moreover, make a video channel about them. Yet, here we arehaha.
Jay is the Nigel Farage of the automotive world. Always a moaner, but never someone who takes responsibility. I have enjoyed my Ferrari 550, it's modified (gasp) with a Fiammenghi 6 into1 headers and cat back. I have 140k on it, the car has been reliable and it's robust. I say this having owned Porsches and put up with known failures as it's ok.
I had a V8 sedan back in the 80's that was prone to blowing fan belts. It got so that I always carried TWO spare belts. One day, it broke in the middle of the Outback on a lonely road literally hundreds of kays from a town. No problem - except the moment I got out of the car I was swarmed by aggressive, biting bush flies in 42C heat. Changed that belt in less than five minutes that time! It was always country runs that it blew - I could drive it normally around town for months and it'd never break.
1800 a quid month on cars is obscene
Especially as he’s already been forking out on them for four years.
@commonasmuck1234this is what stood out to me. Is it £1,800 each, or for both? If it's each, that's and additional £108K for the F12 over 5 years ontop of what was already spent. Math seems a little rough tbh
@TheForresterOD I assume he paid ~£150k for his F12 (I paid €200k for mine almost 4 years ago). He financed it for 4 years for ~£42k (£875/month). Residual value is £108k that he had to finance on 5 years at £1,800/month. Simple maths.
I'd say it was foolish to spend 4 years renting, better to buy them in the first place.