ASI/CYC configuration issues and access problems

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  • Опубликовано: 19 дек 2024

Комментарии • 95

  • @Twin_turbo_coyote_fox
    @Twin_turbo_coyote_fox 4 года назад +2

    I have a the unlocked evaluation kit with the BAC 8000 running at up to 25kw. Your totally right. Its far more in-depth than any other software I have used. The company selling the ASI is suppose to create software for the end user and limit what they can access. ASI wants to supply the controllers and do not want to supply tech support other than to the companies selling the ASI controllers.
    Allen at ERT has recieved a bit of a bad rap due to many of the people not understanding the above. He has a screen that interfaces with the controller that allows you to adjust a limited amount of parameters. He's a currently working on v2 of the software. I plan on purchasing the v2 when it's available. Allen was a great help with initially helping me set up my current bike.
    He shared a config file which I loaded on to my bike, and then tweaked it a little.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +1

      Its a small world at times. I did the design for the case and onscreen graphics for the nxt so I am very familiar with that. 2.0 hopefully will see some of its true potential unleashed. You will see it first on here. Cheers

    • @Twin_turbo_coyote_fox
      @Twin_turbo_coyote_fox 4 года назад +1

      @@HighVoltageKits I think Allen recommended.me to this challenge. I was going to buy the gen one but he suggested I wait for the gen 2 version. I'm looking forward to it. Cheers.

  • @krymz1
    @krymz1 4 года назад +4

    The part about customers not being the ones to tweak their washing machine was a good point.
    Makes me want to draw up somekind of dream bike shop business plan.
    Oh you want my attention mr procrastination? Here, have all my time...

  • @nobrakes7247
    @nobrakes7247 4 года назад +1

    Wow you and Allen have really gone above and beyond thank you so much.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад

      Thanks. Hope to have NXT stuff to update soon.

  • @KimKong777
    @KimKong777 3 года назад +2

    Thanks for clearing that up! Now I understand. I was wondering why the speedometer on my CYC display never really works, nor does the adjustments on the app. I mean the bike goes and is pretty reliable but I’m kind of stuck with the settings. I’m excited for the nxt it would be great to have a plug and play system, dumb it down for regular folks like me. I’m good with the mechanical aspects of mounting the motor etc but the electronics and computer side is a bit overwhelming.

  • @moesizlak3066
    @moesizlak3066 4 года назад +2

    Keep up the good work with Alan. It sounds like the NXT could be a huge solution for folks interested in the x1 and I am sure ERT would have a lot of interested customers.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +1

      Thanks. Yeah I will keep at it. Will update here when I can. Cheers

  • @dalehall3110
    @dalehall3110 4 года назад +7

    Thanks Cap for the video explaining this. Although I love the performance I'm getting, I was more than a little miffed by the fact that I was hamstrung by BAC Door 's secretive processes. If I give you $500 for a controller, I feel I should damn well be able to do with it as I see fit. For clarification I'm using the ASI BAC 855 on my BBSHD. My bike will hit 50mph on a downhill easily, and I still have LOTS of throttle left. I generally cruise at 40-45 and I only go around 7 miles to and from work using a Litespeed 72 volt 19ah battery. The trip usually uses 5-7 volts, I have the field weakening turned down to 30%

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +3

      I definitely prefer open source technology. But its no different to many other things. If you bought a car from a dealer you would not be accessing the nitty gritty of the engine management chips. Not without spending lots of extra cash. But it should work in the situation you bought it for.

  • @dougnash6316
    @dougnash6316 2 года назад +1

    Thanks for the explanation. It's a shame that 1.5 years later the controller still has issues. I'm on my second controller and had to push my bike home twice yesterday. The CYC stealth is not working out as I had hoped. Where is all of the advertized torque? My old Cyclone, although big and clumsy has way more torque and a simple app. I just maxxed everything and hit save. Perfect.👍👍

    • @HighVoltageKits
      @HighVoltageKits  2 года назад

      Hey Doug, I think we are chatting on email..I would definitely talk to cyc on the stealth. It should have more than you describe.

  • @kieronlake965
    @kieronlake965 3 года назад +1

    CC - Anymore updates on the apps or displays to program the BAC 855? Are ASI and CYC keeping in contact with you or are you getting insights off the grapevine? Cheers

    • @HighVoltageKits
      @HighVoltageKits  3 года назад

      CYC just released an app on android that allows some programming of the ASI. I do not have any ASI hardware direct from CYC though so I have not tried it with any of my controllers. Most of the information I have gleaned from my own dealings with the respective companies and other people that have dealt with both ASI and CYC. CYC are very communicative via the Facebook group. Cheers

  • @juliusdades1426
    @juliusdades1426 2 года назад +1

    I just bought the asi bac 2000 controller from cyc branch. I'm planning to use it on my QS hub motor and not on a cyc mid drive. Did I just made a bad decision of buying the asi bac 2000? Will it work on my QS hub motor, i suppose i would still need the bacDoor app to adjust parameters, correct??. Cyc said that they will give me credentials to login on bacDoor app. You got me a bit worried now.

    • @HighVoltageKits
      @HighVoltageKits  2 года назад

      I have no idea how or why. As a dealer I am not permitted to share my logon details. They do track them. Not sure how cyc are doing things. It will run the qs fine tho.

  • @SmokytheBear6969
    @SmokytheBear6969 2 года назад +1

    Any word from Allen on unlocking my Bac8000 controller? I have a bac8000 i cannot use and no luck getting in touch with Allen after buying 2 kits from him. I want to use the egg rider but cannot cause it is locked. Please give me some info 🙏

    • @HighVoltageKits
      @HighVoltageKits  2 года назад +1

      I think we do have some room to assist ert customers. Can you join our Discord and I will put you in touch with the guy that does our programming.

    • @SmokytheBear6969
      @SmokytheBear6969 2 года назад

      @@HighVoltageKits nvm it says link expired

    • @SmokytheBear6969
      @SmokytheBear6969 2 года назад

      @@HighVoltageKits not sure where my other comment went. I tired the discord link & it expired. I would be extremely greatful if u could help 🙏.

  • @Gallardo6669
    @Gallardo6669 4 года назад +1

    Super great information!!!! I was about to buy a cyc unit and a bac2000. Good thoughts and concerns to face cyc before the order...

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +1

      It is definitely worth having a chat with them. I am making a mounting system for the 2000. Its about a kilo in weight and very boxey. You are welcome to join the channel discord and post more questions. Cheers

    • @Gallardo6669
      @Gallardo6669 4 года назад +1

      @@HighVoltageKits thank you. does cyc provides a cable in order to connect a cycle analyst v3? The the bac2000 a good fit for the cyc?

    • @HighVoltageKits
      @HighVoltageKits  4 года назад

      The bac2000 runs the cyc at close to its full potential. The nukular 12fet is also looking a good option. Both would need the right frame and drive train... IE strong 💪

    • @HighVoltageKits
      @HighVoltageKits  4 года назад

      I don't belive cyc have the cycle analyst running with the x1

    • @Gallardo6669
      @Gallardo6669 4 года назад +1

      @@HighVoltageKits I know. I just want to buy it separately, I think it's way better then cyc's handle bar units. I just wonder how the cabling and communication runs between the analyst and bac

  • @TK-OK
    @TK-OK 4 года назад +5

    Although not the same kind of power it makes one appreciate what Bafang has done with BBSxx series

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +3

      Very much. Its a rock!

    • @benhugo8971
      @benhugo8971 3 года назад

      a trick : you can watch movies at Kaldrostream. I've been using it for watching loads of movies these days.

    • @claytonaxl6126
      @claytonaxl6126 3 года назад

      @Ben Hugo Definitely, I have been using KaldroStream for since december myself =)

    • @leroybeckett4313
      @leroybeckett4313 3 года назад

      @Ben Hugo yea, been watching on kaldroStream for since november myself :D

    • @kyrieshiloh9518
      @kyrieshiloh9518 3 года назад

      @Ben Hugo Yea, have been using Kaldrostream for since november myself :D

  • @cohengal1584
    @cohengal1584 4 года назад +1

    you can do alot of level (admin, user,vandor) and what can acses tp cheng paramter

    • @HighVoltageKits
      @HighVoltageKits  4 года назад

      I am sure you are correct. I only know the situation as I see it. Hope it can be made better.

  • @jackreacher1963
    @jackreacher1963 3 года назад +1

    Have they fixed the issue. I want this kit? Maybe I will wait for gen 3 😁

    • @HighVoltageKits
      @HighVoltageKits  3 года назад +1

      They have an app now for with the controllers so things have definitely improved since this video was made.

  • @KimKong777
    @KimKong777 3 года назад +1

    Did ASI release their app? Can we buy an Nxt from Alan at ert now?

  • @Eatcrow
    @Eatcrow 3 года назад +1

    Have you got any ASI controllers in stock?
    Or bMS ?
    Doing a retrofit project on a Bultaco Brinco

    • @HighVoltageKits
      @HighVoltageKits  3 года назад

      Hi Whitton. While make and sell 3D printed mounts and a few other things O don't sell ASI. There are people on discord that can help with that stuff tho. If you jump on and ask questions in ASI or batteries we can at least point you in the right direction maybe. Cheers (link in description)

    • @Eatcrow
      @Eatcrow 3 года назад

      Hi, I am on discord but can’t see the group, what is it called ?
      The link goes to a desktop but I am in the iOS app

    • @HighVoltageKits
      @HighVoltageKits  3 года назад

      Try this link discord.gg/GxRkqMbA

  • @PawelRaszewski
    @PawelRaszewski 3 года назад +1

    Why not to write a mobile app that does what NXT displays does? It would be much easier to set the parameters over BT though.
    Btw. Are you still working on the display? I didn’t see any new firmware releases.

    • @HighVoltageKits
      @HighVoltageKits  3 года назад

      I have moved on from the NXT. I can't work with the main guy anymore. Not going to air laundry tho. We are working on a number of things to make it easier to change settings etc. Hopefully more soon. If the NXT firmware is updated then the links and files are usually on bit bucket.

  • @budwhite9781
    @budwhite9781 4 года назад +2

    Am I missing something here? They should have 10 different settings at a push of a button. Change from 48, 52,and 72 with a few options each for speed and torque per voltage and notify customer of what each of the 9 or 10 settings permits ahead of time.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +1

      Sounds great except there is no display out there that can do this apart from the nxt which let's just say is not widely available.

    • @SmokytheBear6969
      @SmokytheBear6969 2 года назад

      @@HighVoltageKits i joined the discord listed. In general atm

  • @e4James
    @e4James 3 года назад +1

    Hi, ASI gave me Bacdoor access for a few weeks due to the distributer of my controller and harness do not exist for tuning any more. Are you able to remote tune my product with my harness or is it the same shit everyone else has been saying “their tune does not work with my display” “we can sell you a harness and display” “so we can tune your device”

    • @HighVoltageKits
      @HighVoltageKits  3 года назад

      Join the discord group via the link in the description and we can do our best to help. We can at least put you in the right direction! Cheers

  • @jaw7112
    @jaw7112 4 года назад +1

    The end user should at least have the access to change the battery voltage, wheel size and limit the power level. It is ok for you to have the BacDoor login though? Are you an oem or an end user who paid for the controller and wants to set it up as best he can?

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +1

      I got into the asi platform by pure fluke. My stock one crapped out and I thought why not try a plug and play kit. The rest is history. I actually managed to get my login to bacdoor from asi. I just called up and asked with respect and politeness. That and my British accent usually opens doors in Canada lol. I did however buy an evaluation kit so I guess in the end I paid for my access. There is no way I would buy another ASI at anything other than OEM. They have a business model and anguish usually follows most single user attempts. I use the setup and parameters developed by Alan Hu at ERT. I have learned loads but its amazingly hard to dial in for certain motors. I guess to answer your question... absolutely 💯 those things should be possible. If you buy an evaluation kit tho. Its up to you with engineering support to achieve this. Most buy from a 3rd party kit supplier whos job it is to ensure you can change the things like voltage and wheel size etc. Hope this explains things. Good question! Cheers 🍻

    • @jaw7112
      @jaw7112 4 года назад +1

      @@HighVoltageKits I guess you were a bit miffed that anyone could get the latest 855 with BacDoor a lot cheaper than you paid for the evaluation kit. Forgive me, but you come across very smug in your video now that Cyc customers have had their login blocked (mission accomplished?). So it appears it does not matter if you are an end user as long as you pay the extra, and buy the evaluation kit (available on the website to the end user for $700) that includes login details. By the way, you can change the settings on a washing machine, not a very good comparison/analogy.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +2

      Umm. So you ask me a question to which I respond genuinely and honestly to. Then you pivot to some bollocks about being miffed and sounding smug. I'm sorry you miss the point about the washing machine tho. Of course you can change the settings. What world would it be if you bought a washer and then had to configure it to work using the factories OEM code platform. It would be ridiculous. Which is my point with CYC. The ASI model has CYC supplying a product that customers can use in a simple reliable way. Currently they are struggling with this and that struggle has led to this situation with the logon. I did not create it but I get asked often about it so I explained it. I suggest making less guesses maybe. You don't know me and have no right to judge me. I have helped alot of people with CYC motors. I bought two Gen 1 motors from CYC and I continue to work with the system and help where possible. Mission accomplished? Are you trying to provoke me or something. I don't have the time or energy to play games. If you want my advice or help with the X1 just ask.

    • @jaw7112
      @jaw7112 4 года назад

      @@HighVoltageKits In your video you suggest that ASI only give login access to the controller and help documentation to oem, but I do not believe this is true because if you pay enough for the controller and kit off them directly then they will sell to anyone, and give anyone login access. You yourself are proof of this as you are not an oem, and nobody special (apart from the English accent, lol) yet you got access and login because you paid for it. Why do you suppose that other end users should not have access to the login to be able to settings such as battery voltage etc, but yourself, also being just another end user, should have. Should ASI revoke your user access because you are not an OEM, or are you special. My point is, it seems not to be if you are an end user, an OEM, a re-seller etc, but about if you pay enough for the login details. Thanks for the offer, but Cyc have excellent customer service. Getting back to the ASI user access, the pc BacDoor program doesnt need a login. You need a usb serial cable and it is also advised to use a usb isolator. More details and info on the ASI can be found on the enless-sphere forums.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +1

      ASI give access to people who they THINK will become OEM customers. If you buy one they assume that this is what you want.
      ASI sell an evaluation kit for a seemingly expensive price which only a small part of that just over 100 dollars is the actual OEM cost of the ASI controller. So CYC as an OEM customer would pay about 100 US per unit of BAC855. So if you buy from CYC you are paying about $200 or whatever it is they are charging. But that does not get you access to bacdoor. The fact that ASI have obviously not given CYC a new logon or permission to hand it out to users should confirm that I am correct.
      The give away should be in the term evaluation. If you buy direct from ASI you are buying the resources needed to evaluate the use and operation of their controller with your motor. This is an industrial level process. Just because you can buy an evaluation kit and ASI will sell one does not mean you should. ASI will assume that you are building a replicable product and not in general a one off machine.
      I know of five or more people who have bought evaluation kits and tried to use them with motors for one off ebike builds and failed even with the paid for engineering time from ASI. CYC are struggling so that should tell you everything you need to know about who should be using bacdoor and who should not. I could be OEM. But I just recognized that my skills are in design and ergonomics and 3D printing. Onscreen graphics. User guides. Stuff like that. So I never followed through with the OEM part of buying an evaluation kit.
      If you buy off CYC you have no rights to BacDoor on the phone app. If they could lock down the PC app as well then I bet they would. CYC are apparently working on their own app that will do the things you mention like change the watts and amps, select a battery. Ideally this would be ready to go before they start selling the motor with the 855 to customers. But its not CYCs fault that the issues with the stock controller required a complete redesign.
      But creating an app like that is hard work. I know this becuase I spent the last year working with Alan Hu of ERT to develop the NXT display that will do the things you mention. I have a BAC2000 sat here for my Gen 1 CYC that I can change the Watts and amps via a touch screen interface on my bike. My BBSHD uses the ASI via the same touch screen interface. I don't have to use bacdoor. I would rather not as it is one of the worst apps I have even had to use. I can't wait to see the app CYC make because I know what is required to get the ASI running well.
      I do concur that CYCs customer service is 1st rate. Without it they would have been dead an buried long long ago. In mmy first video review of the CYC Gen 1 I said that the best part of the Motor package was their willingness to engage and listen with the ebike community.
      Have a good week!

  • @trulsvian
    @trulsvian 4 года назад +4

    I cant wait for another company to make a compeeting controller.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +1

      Nukular, Vesc, Power Velocity... There other options.

  • @E-sk8Fr
    @E-sk8Fr 4 года назад +2

    bacdoor should be open for standalone credentials.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +2

      The only way it would work would be if access was locked to a particular controller perhaps via the serial number. Or a more limited access level login. But thats not an option I don't think.

    • @E-sk8Fr
      @E-sk8Fr 4 года назад +3

      @@HighVoltageKits or just give the ability to the end user to change the controller password and everything remains local. super simple

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +2

      Yeah. So a better app with a legal disclaimer. Yup that would work. Good idea 💡

    • @E-sk8Fr
      @E-sk8Fr 4 года назад +2

      @@HighVoltageKits yes, cause it's DIY at the end of the day. Bikes are either assembled by a store or by individuals so that's should be no problem at all ... and they will sell more. Don't think the safety issue is a real issue. People are more and more informed ... They should also provide default configuration for BBSHD or CYC... the IP stuff behind all that justification is too much.

    • @HighVoltageKits
      @HighVoltageKits  4 года назад +3

      What you suggest is well and good. But its not the business model they seem to want. They want high volume oem customers not diy guys to a large extent. They definitely don't want customers of oem companies taking their time. There would need to be big changes at ASI to do this. I doubt that they are making them.

  • @rickdavid1795
    @rickdavid1795 3 года назад +1

    Well I just installed my brand new CYC X1 Pro Gen 2 today and so far I can’t get it to run.

    • @HighVoltageKits
      @HighVoltageKits  3 года назад

      We will help you on discord. Its probably a small setting. Cheers

  • @andrewgrant6253
    @andrewgrant6253 3 года назад

    Is it possible to program the throttle and perform a hall test on ASI controller without the back door software. I am currently working on my second bike that's using an ASI controller and my seller was one of the many people who lost their login

    • @HighVoltageKits
      @HighVoltageKits  3 года назад +1

      The password thing is bullcrap. Join my discord using the link on there. We can have a chat..There are ways around but I don't want to discuss on here. Or you could Facebook message if you use that. Hope this helps. Discord link is in the description.

  • @DeltaCmndrElite
    @DeltaCmndrElite 3 года назад +2

    Asi need a second app lets say (frontdoor) that lets you have access to basic parameters eg battery voltage power settings etc like say a sabvoton does!

    • @HighVoltageKits
      @HighVoltageKits  3 года назад

      Yes. It's been often rumored but I am yet to see it. Would be brilliant and solve many of our issues and customer support requests.

  • @seanbrunocarlson9709
    @seanbrunocarlson9709 4 года назад +1

    THANK YOU ! THIS CLEARED UP SO MUCH TODO ABOUT THE NXT THE BAC.8000 AND WOW HOW COOL IT MUST BE FOR THE ACCOMPLISHMENT OF THE NXT. "HEY ALAN " @ ERT SELL ME A NEW NXT. WITH THE CORRECT FILES IN THE NEW CASE AND SHIP IT ALONG WITH MY ORDER # 1352 . I WOULD BE INTERESTED IN DEVELOPMENT WILL BARTER TRADE THANX AGAIN. SEAN

    • @HighVoltageKits
      @HighVoltageKits  4 года назад

      I think Alan reads comments on here. I will pass it on next time we chat in any case.

    • @seanbrunocarlson9709
      @seanbrunocarlson9709 3 года назад +1

      @@HighVoltageKits hey I did get the NXT from him and I'm very happy thank you Alan

  • @sidehop
    @sidehop 3 года назад +1

    Whoa...now I'm not sure if I should buy CYC 😔

    • @HighVoltageKits
      @HighVoltageKits  3 года назад +1

      They have their own app now which is better. But its far from perfect.

    • @sidehop
      @sidehop 3 года назад +1

      @@HighVoltageKits Much appreciated. Was bummed out but good to know. I'm in the planning stage so glad I did more digging and found your video last night.

    • @HighVoltageKits
      @HighVoltageKits  3 года назад

      You are welcome. If you join the discord we can chat a bit more on options. Cheers!

  • @ViktoriaVonSchanz
    @ViktoriaVonSchanz Год назад +1

    configuration software should be open source... or people start to copy it and bypass authentication checks...

    • @HighVoltageKits
      @HighVoltageKits  Год назад +1

      That is the route that VESC took as well as a few others. The ASI model was just to further lockdown and restrict. I think over the next few years it will become increasingly clear which model will drive the most success going forwards.

  • @caspermaul7583
    @caspermaul7583 2 года назад +3

    It's BS. They are not only selling controllers to OEM etc. But also to end users. And everybody can get access to BACdoor if they pay the crazy money ASI is asking...
    At least make a "lite" version enabling end users to change basic settings. How hard would that be....? F#@! all this proprietary BS!

    • @HighVoltageKits
      @HighVoltageKits  2 года назад

      Yeah. There was supposed to be a lite app that has never materialized. The model is just dealers / OEM.