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11:43 THIS EXACTLY was SO confusing. Thank you so much for clarification. I have verification call tonight and am so nervous. In the email they asking for business license document, but I don't have it. I don't think I need any business license for now. I will still attend the call to see what happens.
@@CrescentKao Thanks so much for your reply. Interview was easy. I just showed my passport and nothing else. He told me I would get notified in 2 days about results. I hope they will not ask for anything extra.
@@barbtheresa5693how did it go?!?? lol I know this was over a year ago but this is where I am. I don’t have a business license. I just used my ssn but I’m under review.
got exactly what i was looking for from the pro tips. wasn't sure whether to do individual or business entity. glad to know i can change it later. thanks!
Thanks so much for clarifying the seller and buyer account. I wanted to make a brand new seller account but didn't want it connected to my personal buying account. All the other vids I have seen just said don't make 2 accounts and weren't clear that the buying and selling are completely different.
@@CrescentKao quick question. Can I use my personal bank account then switch to a different one later that is just for business? Or should I open the business account first before starting the seller account?
thank you so much for this! you answered all of my remaining questions at the end of the video and I now feel a lot more confident in starting my amazon business :)
Thanks for answering my questions so promptly. I’ve just started watching your videos and find them to be among the very best in understanding Many different complex and confusing aspects of Amazon FBA. Kudos To you for providing all this invaluable information in such a clear and concise way!
Thank you for the video. 😍Can you answer please, if i can apply without having personal business? I want to send alibaba purchases directly to amazon warehouse if it’s possible. What happens in this case?
You're welcome! You don't have to have a business to sell on Amazon. Just choose "Individual" when you register. Shipping to Amazon has nothing to do with the business type you have: ruclips.net/video/S_oNiDvgxQs/видео.html
Thank Crescent I have got my account suspended because I provided them photoshoped document 😭😭😭 I wish you had a video on this before. Thank you for doing this video on my request. Tonnes of love from London
Hi Crescent, great video, thank you for making it! I've been selling on Amazon for about 5 years now with my legal entity being my personal information. I've since created an LLC and want to switch my legal entity to it but I've been too scared to mess around with these details. In this process, would I need to upload a passport/ID card? If so, whose information in my LLC should I use for this upload? Thank you!
Thank you so much. Just following your Chanel is very helpful. I have a question do I need to register business from government to selling on Amazon business account? I’m just starting Amazon FBA it’s only myself running very small from home.
You're welcome! I'm glad you're finding value in the content! You don't need a registered business to sell on Amazon but there are benefits and advantages if you do. This goes over everything step by step: ruclips.net/video/fLdPcTVkQz8/видео.html And I suggest watching this: ruclips.net/video/w9wGqAb_PzA/видео.html
Crescent, welcome back. I’m a long time supporter of your channel. I was wondering if you ever had any issues (I.e. erased reviews or suspended account) resulting from your review strategy using that landing page which only directs positive experiences to Amazon for a review (using the $5 gift card as the hook)?
Very informative video with all the right information and presented in very understandable communication 10/10. I nearly give up by now and finally find the best information now. My Corporation docs says Legal entity type- Individual and I'm not sure if its a mistake or what cause i'm pretty sure i am a business entity.... I am doing a reverification of my identity and first things it's asking is individual or private business and I would pick business but the individual part throws me off. Is it a mistake, i need to change or is it something different completely.
Yes, that is definitely confusing and should be addressed. Thank you for taking a moment to leave me your input and feedback, I appreciate it! I'm happy to hear that you found the content helpful! Keep hustling!
Hello Crescent, thanks for all this valuable information. I want to sell on Amazon as an FBA seller; however, I have an important question before I start the process. I know I need to open my amazon store on amazon seller central, and I believe I need a professional account since I want to do FBA. It is asking me under “business type” if I want to open my store under “privately owned business,” that being said would that be considered a professional account? And do I need a business license for example an LLC?
You're welcome. The professional account has nothing to do with if you have a business or not. The Amazon Professional account is $39.99/mo and gives you full access to all the selling features, unlike the Individual account. I explained that in the video.
Crescent why amazon advice to create a new account when there is any issue? Because they have asked to create a new account because 1) I use a bank statement from a different country of the one I used to open the account 2) when I haven't received the postal card. with the code (finally I understand why), in any cases, they advice to create a new account :$ Now, I need to update the address to one where I appear on the contract in order to receive the card with the code but I am not if they will agree or will ask me to create a new account 😢... What do you recumbent in these cases?
Hello. If you are able to update/edit your address and documents, then do so instead of creating a new account. If you can't, then try creating a new one.
Thanks alot great information, i just want to ask about the credit card info is it fine to put my father's or sister's credit card that it's under thier name ?
Thanks bud. I’m selling from outside the U.S, and I’m at the registeration stage. I mistakenly put the US as my business location. Should I change this? If so, please how.
Most banks don't like to send paper statements, they've gone paperless years ago. I get two emailed statements per day. If Amazon demands a paper statement, I'll have to force my bank to mail me one, which they'll probably do.
@@CrescentKao Thanks bro, it worked. I got on Seller Central yesterday. I used PDF for my statements and a scanner PDF for my ID. I was able to skip the video call, Amazon gave me two options: Take a pic with you and your ID (faster) or go with the video call, (slower, now 7 days wait). When I did the pic with my ID, I had to use a webcam live, you can't upload a selfie. They need a device cam pic of the 2 sides of your ID, and another of your face. It looks like Amazon is using new facial recognition tech now. I got email confirmation and was approved in about 3 hours.
is a visa debit card accepted ? is a bank statement considered as a utility bill? do we have to provide a utility bill of a business address or personal address since I donT live in the us , thank you
is a visa debit card accepted? Yes is a bank statement considered as a utility bill? No do we have to provide a utility bill of a business address or personal address since I donT live in the us , thank you Yes Here's an updated video on this with the recent changes: ruclips.net/video/IwVz4joPC50/видео.html
Hi Crescent, Great informative video. I have a question for you. I've been selling on Amazon for almost 10 years as a individual ( performance has always been in the green) & now I want to convert to a LLC S-corp. I'm a little nervous to make the switch because I don't want to do anything incorrectly. My question is will I have to get a credit card in my new business name & change my utility bill as well to make the switch or can I just continue to use my old information they have on file for me as a individual seller? My address will still be the same. I've been putting off making this switch for some time because I'm sure I just worry to much.
I'm glad you found the video helpful. Yes, you'll need to go through the same verification when you change your account type in Settings. For tax reasons, you'll want to get separate banking/credit cards for your business anyways.
Thank you very much Crescent for your answer concerning ID which do not have d’expiration date !Indeed putting a random date works !The reason I was afraid to do that is that I was afraid the Amazon system will realise it doesn’t match the information they already have ,and it can become another issue of denying the reactivation !The form keep asking to put the simplified Chinese name of my company !In HongKong there is no simplified Chinese character,plus companies like mine have only English name !You are uniquely qualify for that question (if I may ).What is to be done ?
You're welcome. You're just going to have to enter whatever info you have or put the closest info you can into the form and see if they accept it. I can't tell you if they're going to accept it or not, you're just going to have to try and see. If they don't then you're going to have to find another form of ID to use.
hello, thank for the information provided. i made few mistakes while applying for amazon seller account and they rejected my account. can i apply again with new email as i believe if i ask them to review their decision of rejecting my account it will take ages so i guess applying again might be fast way ahead. looking forward to your thoughts on this .
You're welcome. Like I said in the video, you can not try to register again with a different email address unless your name and entire identity is completely different. Amazon will connect your new account with the previous one and block them both. You need to fix the problem with the account you started with.
Loved your video Kao! Very helpful. I just found your channel and enjoyed watched it very much! Learned a lot from your video. I just have a question: Do I really have to use VPS to create and log in AMZ account even though I'm an american citizen? I'm from the US Chicago, but now I'm in Beirut(a few months), trying to open my first AMZ account with my MacBook, but I think AMZ doesn't allow if I'm oversea? So I want to ask you can I open AMZ US account in Beirut with local IP? Don't want to get suspended. Could you please give me some suggestions. I really need get my account now. Thank you very much!
@@CrescentKao Thank you very much Kao. I actually wanted ask you if I want to CREATE AMZ account in Beirut( not open) is that ok? But now I know the answer . Anyway thank you!
Great video thanks alot man, so when I apply for a seller account as a business entity , in the seller identity verification process do I put my personal bank or business bank account or any of them is fine?
I have a Saudi Arabia Amazon seller account, I want to sell on USA using print on demand so I registered in Amazon USA using a different email. Did I make a mistake?
Thank you very much Crescent for this helpful video. Do you happen to know if the network service/internet bill will be accepted by Amazon for the seller account verification in either US or UK, DE backend? Some say Amazon now asks for a utility bill and a network service bill for further verification at the same time if you got rejected. Hope you have some clues about this. Thanks again!
Hey Crescent, Thanks for the content. A quick question about the address verification question. If my business address is different from my residential address found in the DL, would that cause a problem? The bank statement for my business is under my business address. Thanks!
Hello , So I made my account before i saw your video. I received a messages saying " Thank you for sharing your information We have received your information and may reach out to you for further clarification within 2 business days." Do you think i would get approved?
How do I go about setting up my Amazon Seller Central account if I’m in the process of changing my last name? So far I have received my new social security card with my new last name so it’s technically changed, but it’s going to take some time to finish updating my ID, passport and bank accounts. I’m not sure what the best route is in which name to use to ensure Amazon approves my account. Thanks!
Hello, Crescent! Thank you so much for sharing your knowledge. I would like to ask you about the verification process... Besides the page in which all your personal information is, should I include the front and back of my passport or just the front part or neither? I hope you can guide me. Have a great day!
I wish I found your video sooner!!! i am in the middle of setting up seller account but i made stupid mistake by using my buyer email address (4 steps total: 1. individual information, 2. billing, 3. store, 4. verification) and I just finished step 1 when I stumbled to your video (right now), please advise should I just ignore this half-set up account and open a new seller account with complete new email that different from my buyer account ?
I love your videos. They are always super clear and practical! Thanks. I also have a tax related question. If I am not ready for a business account how I provide tax information ?
Question 3: I am a legal resident of the state of Maine in the USA, but I will be submitting my merchant application to Amazon while I am overseas on business. Is this going to cause a "red flag" in the application process? I mean, will the foreign IP address of my laptop here in Thailand where I am right now cause an issue, since my location ont he application is a US location.
What if I created one business account and closed it within one month. Later on created another individual account on my wife's name at the same address? Should I be worried about suspension or a complete ban from Amazon?
Hi Crescent;I am sure you keep receiving inquiries or clarifications about the Identity Verification process!One question: What can you do if your ID card do not have an expiration date while the Amazon Identity Verification form is a window, where you have to fill absolutely the day, month, and year,of the expiration date..I understand that there is a question mark above the window saying that if your country ID doesn't have an expiration ID, to leave the window blank, but it seems impossible as, when you do not fill the window, you are reminded to fill it otherwise the submit button doesn't work.I have a Hongkong ID
thank you for this!! since I'm from the Philippines, I'm gonna make a payoneer account. And also, I was rejected and the amazon said "We cannot give you more information about this matter, and we may not reply to further emails about this decision. " :( do i have to make a new account? or ill just email the amazon ? thank you so much!
I literally get the same error at the 5th step of the verification process for the 10th time. My info is 100% correct. I don't know who goes through this verification process, or it's just an algorithmic verification. I've uploeaded my documents multiple times and double/triple checked the entered info but still get this error: "The information entered does not match the submitted document. Please update provided information and resubmit."
@@CrescentKao well I have only one passport and one national ID. And I've already used them. It seems as Amazon is bullying new people who try to come onto the platform. I know that they have been dealing with a lot of scammers, but that doesn't mean that new sellers have to pay the price for that...
@@CrescentKao Hello! Thanks! I am trying to sell again after a long hiatus (due to personal circumstances). I bought your course a few years ago. Is the course currently updated? Please provide the link. Thank you again, and more power!
@@CrescentKao The link interface looks totally different. How about the registration process? I paid for the previous course. Is it transferrable? Please say yes, because I paid the full amount for the course before.
My Amazon seller account was suspended. Do you have any inside connections to help me reactivate it? I’ve tried everything on my own and has not worked.
The guidelines is clear on which documents are accepted: sellercentral.amazon.com/gp/help/external/help.html?itemID=QRP483PDN88Q3M9&ref=efph_QRP483PDN88Q3M9_cont_G2
Hi Cresent. Thank you for all the great videos you post. It makes selling on Amazon much easier. My question is if I want to sell on multiple market places example north America and UAE and I want to keep them separated as I do not want to confuse the payments received from each market place. Do I need to to open up a different seller account for each? Is this legal from Amazon policies perspective? And if I cannot open multiple is there a way that could seperate them on one seller central account using 2 bank accounts for each market place?
Hello! You're welcome! I'm glad you're finding value in the content! Unless the marketplaces are in the same region like US, Canada and Mexico, which share the same seller account, you have to create separate seller accounts for different marketplaces. You can not have or link multiple marketplaces to a single Amazon seller account: ruclips.net/video/DK6CTi6Xe9Y/видео.html
I like your content. I accidentally signed up for Amazon AU and the sent me a congrats but I did not put all the required docs that you mentioned. How can I cancel that account and sign up for the one In the US?
Question 2: If I register as an LLC, of course I would need to set up a bank account for the LLC. Since this will be a brand new account, how long would I need to "season" the bank account, and how many transactions should appear on statements before it would be wise to submit an Amazon merchant application?
Hi Crescent, I am trying to create an account, I have tried 2 times (they told me to create a new account with a different email address :S) and haven't received my postal card with the code... I am applying from Venezuela but using an address in USA, the same I have for my bank account in USA, all the names are the same in all documents... I already passed the interview the both times... Do you have a guess of what can be happen?
One last question, sorry but it might be of interests to others. 5 years ago I signed up for a free seller account with Amazon but never used it. When I recently tried to sign up through that same email address, I received a notice from Amazon that too much time had passed and the account had been terminated. The email advised that I should apply for a new account from a new email address. I thought that doing this would violate Amazon terms of having more than one account...but even when I replied with this concern, I was just given the same advice to apply for a new account using a new email address. WHAT ARE YOUR THOUGHTS ON THIS?
Hi I have a question. I want to open my llc and for the address I want to use VA. Once I get approved I want to go there wholesale route. When I want to get ungated would I have to give my VA address to get things I ordered to show Amazon on my invoice. Than once they ungate me I can than get products shipped to my home address from wholesalers??
Thanks for doing this! My issue is that I wanted to set up my LLC and business bank account with a virtual office since Amazon makes all the information public now and I’d rather not have customers showing up at my house. But doing it this way obviously makes the utility bill portion of verification much harder. AMZ must realize that the most 3PS aren’t also operating B&M offices? Do you think having a home utility bill mailed to my virtual office will satisfy them, or will the service/mailing address mismatch foul things up? Thanks for your help!
Hi Kao, I told/sent your this video to my friends who are new sellers on AMZ, one guy just launched 200 units, he said AMZ is still not allowed new sellers to sell however units we want, even though you said it started in 04/1th, but I wonder why it's not working??? Are you in UK or US? Maybe you can guide us a bit?
Hi Crescent! Thank you for your help. So somehow (magically and unintentionally ) I’m approved for seller central for UK. I want to change my market place to US. Shall I make another account (with my eyes and mind open this time) with a new email address. Will they approve me again or how do I change my market place to US?
Hello. You’re welcome! You can’t, you need to create a new seller account for each regional marketplace. US, Canada and Mexico are linked to one seller account.
@@CrescentKao thank you so much! So new account with a new email and this time I will make sure I take no help with my husband. Thank you so much! Following your videos for every step!
I've been denied because my documentation had a typo or some other mistake. They suggest open another account but I recall you saying not to do that. Also, if have already received a address verification postcard, can I use the same barcode or do I need to go thru all the steps again
@@CrescentKao thank you so much for your help. your videos are very helpful and clear. I have been denied again. If my drivers license has 5 zeros at the begining, do I include those? One of the reasons I was denied is becuse my id document number didn't match. Unless its because I omitted the zeros?
Hello Crescent, I’m going to have a video verification in two days as I passed all steps My question is: I’m not sure to tell them that my old account as beginner never use it to sell on Amazon, the account was suspended due to misunderstanding to provide a documents properly, Do I have to mention them about the old one which is i’ve never had a chance to completing the verification process or just keep with this one? Thank you for your help!
Thank you for the detail you went into this topic. Can I use my mom's credit card to open an Amazon seller account, given the billing address is the same as the address that I use to register as a seller??
The message I get is "Unable to verify account information We are unable to verify the documents you provided. As a result, you may not sell on Amazon. We cannot give you more information about this matter, and we may not reply to further emails about this decision." Why? What should I do?
@@CrescentKao I'm trying to get them to approve me and there like gives us your info for North america i'm like you all approved me like i cannot resummit my documents I did send support my bill so maybe that will help
I uploaded my passport many times and they kept saying that the information not available ! The copy is crystal clear and they say it doesnot include number , dare of birth and expiry ! Nonsense
I'm sorry to hear that you're having problems. Amazon is pretty strict so if there's something wrong with your document, then you've probably missed something that's required. You can try uploading a different document instead. Here's an updated video on this: ruclips.net/video/IwVz4joPC50/видео.html
Thank you for making this video! Can you recommend a bank that'll give me a color bank statement? I'm using a Chase (non business account) account and they only have black and white (both PDF and when I went to ask in person).
Hello crescent. We are about to launch a product. We have had our seller central account opened for a few years now but have never used it. We originally signed up as an individual account but with our business address. We want to upgrade to a business account prior to launching but need to change the business address across the board i.e business entity address, ein IRS form, and our business banking account and credit card address statements. We have to change due to our bank requiring primary address for business banking not be a PO Box with a physical address which ours has been since 2014. So currently our primary banking business address is our home address which we do not want to use as our business address on Amazon. Now that we want to do Amazon selling we have decided to change everything to a business physical address not attached to a PO Box. Do you know if seller central documents they require to verify business address when requesting business bank account and credit card is via the mailing address? Not the primary address? If that’s the case and they just require that the mailing address on the statements match the address on the business license then we can keep it with the current address we have had since 2014. Hope this makes sense! It’s a lot!
Hello. When you switch your seller account info from your personal details to your business, you’re going to have to go through the verification process again. All the documents need to have matching details. You can try submitting the info as is and see if they accept it. You’re not going to know unless you try however, it most likely will not though.
Hello Crescent. Ten plus years ago I had a Seller account which I only used couple of times. The Email for this account is not recognised by Seller Central. I get an automated reply stating this. Should I still try to contact a person from Seller Central for confirmation of account termination or can I assume all is ok and go ahead with my new Seller Registration? (Contacting Seller Central if your not a member or not in the registration process has been impossible for me up to now. I just get an automated " Email not recognised " type reply).
Hi Crescent! I’m really worried about my application submitted to Amazon Seller. See, I submitted a photo of my passport, however, I don’t have it with me because I delivered it to IRS so they can renew my ITIN number and it’s taking so long. I didn’t know that I had to make a video call with an Amazon agent to verify my identity and I have to show it to them. What can I do? Should I explain that I delivered to IRS? Do you think they’re going to reject my application?
Hi sir my identify verification is not approved so my question is about bank statements is this business statement or personal bank account statements?
Hello. The documents you submit need to match whatever business type you're settings up. If its a business, then submit your business bank account details. I went over this in the video.
Hi, you mentioned that you shouldn’t create multiple Amazon seller accounts. I made one a long time ago just to see what it was like, but I hadn’t entered any details or done the verification process on the first account. So that shouldn’t have an effect on the account I’m creating now right?
Great video! So I tried uploading ID documents and keep getting rejected for "low quality" reasons. I unfortunatley made mistakes and don't know if I have essentially been 86'd from the process entirely. My seller central page has been stuck on the "we've received your information" page for weeks now and I am trying to reach out and ask for them to allow me to re-upload the documents but they aren't responding. Any help would be greatly appreciated!
Great video! Can you help me please? 2:50 since I haven't used my account for 1 year, now Amazon has decided to verify me again. They asked for my ID and Bank Statement. I sent them the documents. The first time both documents were refused. The second time they accepted only the bank statement. The third time they refused ID again and wrote me that they would not answer me anymore and I would not be able to sell on Amazon. * documents match 1: 1 with the one entered in the profile. And I used the same ID when registering the account in the beginning and then they accepted it. What should I do now?
Thank you for this amazing content. We have already uploaded all the requested documents on 18 July immediately after getting the “re-verify request” messages from Amazon. We were told that we will get a response on 25 July, but there is still no reply today (waiting over 20 days). We have sent a reply message under our case “Seller Identity Verification” in Seller Central Account, and also called the seller support. There is no reply at all. As our inventory is shipping on their way to the U.S. and will arrive at amazon warehouse next week. Do you have any suggestions about what we can do next?
So having a unit (business address) used as storage won't have any utility bill attached. Any suggestions? 🤷♂️ A business mobile phone bill?? What about a business bank account statement sent there? Would that do?
Hello. I showed in the video a list of documents types that Amazon will accept, there's also a link to the Amazon page in video description. They'll take any utility bill as long as the details match the rest of the info you're entering for the seller account.
@@CrescentKao Hi thanks for replying so soon! 😊🙏 I did watch the video I must've missed itI. I'll watch again. I wouldn't have any gas, electricity or water bills. I'm thinking a Worldpay bill might suffice as I hope to sell from the business website also. Perhaps even a webhosting bill? Also you know the way everything has to match identically to your Amazon seller account....... So do I ignore my "trading as" name and only use my registered company name on my amazon seller account? Thank you! 😊👍
@@everready800 you’re welcome! I’m not in charge of the verification process so I can’t say for certain what will and won’t be accepted. Sometimes if some details don’t match exactly, they still get verified. Other times they don’t. Just follow the guidelines as best you can.
@@CrescentKao Will do thanks! I'm going to set up a limited company so I guess I'll have to change my trademark to the company to be accepted into Amazon's Brand Registry when I apply as a limited company.
Thanks for the video. I have a questions when going from a sole propter to Single member LLC. When you do the tax interview to change into a single member LLC Amazon still shows the info still in your Perosnal name and not the business name, so how can you change your banking info to business banking account? I notice only S and C corps will show business names.
I had a call scheduled for today. I logged in early and found this message: "Video verification has been completed now. Over-all verification will be completed within 72 business hours. We may reach out to you for further clarifications if needed." I was never able to see the "Join Call" link. I even got an appointment reminder before the call, so I know I did not miss the appointment. Does anyone know why this would happen, and the best way to resolve it? If I ask Amazon, would they say I'm not patience enough, as I was told to wait 72 hours?
@@CrescentKao pls can you answer me i just registered seller account on amzon im not usa citizen if I get approved which strategy of selling will work for me fba or what?can I use doba as a supplier
Hello thankyou so much for your informative videos, I have a question: I have a buyer account with an email address, attached to it. I want to create second buyer account with a different email address and then attach a seller account with the 2nd email address . Because I want to separate my seller account from my first buyer account. When I try to create a new buyer account with my 2nd email address, Amazon says that the email address is not valid. Please advise
In 2021, I left many reviews on my buyer account, Amazon bans my buyer account to leave any reviews. Now I want to register a seller account, do you think Amazon will reject my application to be a seller because of the red flag in my buyer account?
@@CrescentKao Thanks my dear!! And how about the utility bill, I don't have any under my name. is there a way to justify it is under another name? I summited my US bank statement with my Portuguese passport to create the account, they activate it and they just deactivate asking for a utility bill, I summited one (with the same US address I provide) but is not under my name even though I have access to my amazon account I received and email about they cant activate and I have 90 days to claim... I don't now what to do because I am outside US. and I have an order almost ready to be sent to amazon.. What is you recommendation? Thanks 🙏🏻 I have other concern, if I register as I am in one of the countries amazon has listed, should I put a utility bill of that country and all the documentation with that foreign address to sell on amazon US? Thanks 🙏🏻
@@terraoildedoterra3115 You're welcome. Like I went over in the video, all the details need to match. If the utility bill isn't in your name, then change it so that it is in your name.
Hi Cresent, thank you for starting putting youtube videos again after sometime. In my individual (not a LLC) account's the ability to create ads is suspended due to inactivity I think because I never put ads and it's over 3 months creating my account. But I still can log in. Then I had upload driving license and bank statements again. It's under review. It's asking tax information. I'm so confused because I never mentioned as a LLC.
I recently tried to setup a seller account, and it was denied. They were not able to verify the documents that I provided, but they did not give any specifics. Their response was to create a new account with a different email address and re-apply. I tried to find an option to resubmit the documents, but there is not an option for that. Are you familiar with this? How do I correct the mistakes without completely starting over with a new account?
If there was a problem with your documents, there should be a link in the email you received and/or an option to reupload them when you log in. If not, then try creating a new account.
Hi Kao, I have a question. I've reached a step where Amazon require a utility bill. I already send my internet billing statement (it is in bilingual: Indonesian - English) but still rejected, can you help?
No, but you should get one with your domain because it's far more professional. Here's a new video on this topic: ruclips.net/video/IwVz4joPC50/видео.html
Hi Crescent. This question is about opening a Seller Central account. When I attempt to log in with my old seller account Email (I have not used this account in years and never terminated it ), a message comes up saying "NOT AUTHORISED. We don't have a seller account associated with that email address". Does this mean my old seller account has been terminated by Amazon and its now safe to sign up with another Email. My worry is that If I attempt to open a new seller account with a new email, Amazon might still trace the old one and think I'm opening more than one account.
So the business account was verified and now i have a problem verifying the deposite method. Two times it said forbidden and once failed. I know the info i put is correct, but the name might have a "-". In my other papers it doesn't have it. Could that be an issue? Should i be contacting seller central? I checked online and it says you can upload documents, but i don't have that option in Canada for some reason. Could they just refuse me after the verification?
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11:43 THIS EXACTLY was SO confusing. Thank you so much for clarification. I have verification call tonight and am so nervous. In the email they asking for business license document, but I don't have it. I don't think I need any business license for now. I will still attend the call to see what happens.
I"m glad you found value in the video! There's nothing to be nervous about. Let us know how it goes.
@@CrescentKao Thanks so much for your reply. Interview was easy. I just showed my passport and nothing else. He told me I would get notified in 2 days about results. I hope they will not ask for anything extra.
@@barbtheresa5693how did it go?!?? lol I know this was over a year ago but this is where I am. I don’t have a business license. I just used my ssn but I’m under review.
Best resource i have found online as regards Amazon seller account tips.
Thanks for your feedback, I appreciate it! I'm glad you're finding value in the content!
got exactly what i was looking for from the pro tips. wasn't sure whether to do individual or business entity. glad to know i can change it later. thanks!
You're welcome! I'm glad you found the content helpful!
Thanks so much for clarifying the seller and buyer account. I wanted to make a brand new seller account but didn't want it connected to my personal buying account. All the other vids I have seen just said don't make 2 accounts and weren't clear that the buying and selling are completely different.
You’re welcome! I’m glad you found the video helpful!
@@CrescentKao quick question. Can I use my personal bank account then switch to a different one later that is just for business? Or should I open the business account first before starting the seller account?
thank you so much for this! you answered all of my remaining questions at the end of the video and I now feel a lot more confident in starting my amazon business :)
You're welcome! I'm glad you found value in the video! You might find this helpful too: ruclips.net/video/cOE8dnhRAxE/видео.html
Thanks for answering my questions so promptly. I’ve just started watching your videos and find them to be among the very best in understanding Many different complex and confusing aspects of Amazon FBA. Kudos To you for providing all this invaluable information in such a clear and concise way!
You're welcome. Thanks for your feedback and I'm glad to hear you're finding value in the content!
HI thanks for the video
Question I'm planning to open a sellers account under an LLC
Does the utility bill has to be under the LLC or under my name ?
Hello, you're welcome! You can try and see what happens. However, ideally it should match your LLC.
Great video Crescent!! Can we use a bank card if we do not have a credit card? My debit card has a 'Visa' logo on the bottom.
I'm glad you found value in the video! As long as the debit card can be used as a credit card, then yes. Contact your bank if you're not sure.
How great content is it's, everybody should like and share. i thankful to you bro.
You’re welcome! I’m glad you found value in the content! And thank your for your support, I appreciate it!
Thank you for the video. 😍Can you answer please, if i can apply without having personal business? I want to send alibaba purchases directly to amazon warehouse if it’s possible. What happens in this case?
You're welcome! You don't have to have a business to sell on Amazon. Just choose "Individual" when you register. Shipping to Amazon has nothing to do with the business type you have: ruclips.net/video/S_oNiDvgxQs/видео.html
Thank Crescent I have got my account suspended because I provided them photoshoped document 😭😭😭 I wish you had a video on this before. Thank you for doing this video on my request.
Tonnes of love from London
Oops. You’re welcome!
Hi Crescent you are doing a great job through your videos
Hello! Thank you for your input and feedback, I appreciate it! I'm glad to hear you're finding value in the content!
Hi Crescent, great video, thank you for making it! I've been selling on Amazon for about 5 years now with my legal entity being my personal information. I've since created an LLC and want to switch my legal entity to it but I've been too scared to mess around with these details. In this process, would I need to upload a passport/ID card? If so, whose information in my LLC should I use for this upload? Thank you!
Hello, you’re welcome! I’m glad you found it helpful! The verification isn’t as difficult as you think it is. Just have your documents ready.
@@CrescentKao okay that’s good to know. So can we submit the ID card photo of any member in the LLC?
Thank you so much. Just following your Chanel is very helpful. I have a question do I need to register business from government to selling on Amazon business account? I’m just starting Amazon FBA it’s only myself running very small from home.
You're welcome! I'm glad you're finding value in the content! You don't need a registered business to sell on Amazon but there are benefits and advantages if you do. This goes over everything step by step: ruclips.net/video/fLdPcTVkQz8/видео.html
And I suggest watching this: ruclips.net/video/w9wGqAb_PzA/видео.html
Crescent, welcome back. I’m a long time supporter of your channel. I was wondering if you ever had any issues (I.e. erased reviews or suspended account) resulting from your review strategy using that landing page which only directs positive experiences to Amazon for a review (using the $5 gift card as the hook)?
Hello! Thanks for your support and it's great to be back! I haven't had any issues.
Very informative video with all the right information and presented in very understandable communication 10/10. I nearly give up by now and finally find the best information now. My Corporation docs says Legal entity type- Individual and I'm not sure if its a mistake or what cause i'm pretty sure i am a business entity.... I am doing a reverification of my identity and first things it's asking is individual or private business and I would pick business but the individual part throws me off. Is it a mistake, i need to change or is it something different completely.
Yes, that is definitely confusing and should be addressed. Thank you for taking a moment to leave me your input and feedback, I appreciate it! I'm happy to hear that you found the content helpful! Keep hustling!
Hello Crescent, thanks for all this valuable information. I want to sell on Amazon as an FBA seller; however, I have an important question before I start the process. I know I need to open my amazon store on amazon seller central, and I believe I need a professional account since I want to do FBA. It is asking me under “business type” if I want to open my store under “privately owned business,” that being said would that be considered a professional account? And do I need a business license for example an LLC?
You're welcome. The professional account has nothing to do with if you have a business or not. The Amazon Professional account is $39.99/mo and gives you full access to all the selling features, unlike the Individual account. I explained that in the video.
Crescent why amazon advice to create a new account when there is any issue? Because they have asked to create a new account because 1) I use a bank statement from a different country of the one I used to open the account 2) when I haven't received the postal card. with the code (finally I understand why), in any cases, they advice to create a new account :$ Now, I need to update the address to one where I appear on the contract in order to receive the card with the code but I am not if they will agree or will ask me to create a new account 😢... What do you recumbent in these cases?
Hello. If you are able to update/edit your address and documents, then do so instead of creating a new account. If you can't, then try creating a new one.
Thanks alot great information, i just want to ask about the credit card info is it fine to put my father's or sister's credit card that it's under thier name ?
You're welcome! I'm glad you found value in it. You need to use a bank and credit card with YOUR information/belongs to you.
Thanks bud. I’m selling from outside the U.S, and I’m at the registeration stage. I mistakenly put the US as my business location. Should I change this? If so, please how.
You're welcome! Click the Back button at the bottom and change it.
Most banks don't like to send paper statements, they've gone paperless years ago. I get two emailed statements per day. If Amazon demands a paper statement, I'll have to force my bank to mail me one, which they'll probably do.
It doesn't have to be paper statements, you can upload a PDF. Here's an updated video on this: ruclips.net/video/IwVz4joPC50/видео.html
@@CrescentKao Thanks bro, it worked. I got on Seller Central yesterday. I used PDF for my statements and a scanner PDF for my ID. I was able to skip the video call, Amazon gave me two options: Take a pic with you and your ID (faster) or go with the video call, (slower, now 7 days wait). When I did the pic with my ID, I had to use a webcam live, you can't upload a selfie. They need a device cam pic of the 2 sides of your ID, and another of your face. It looks like Amazon is using new facial recognition tech now. I got email confirmation and was approved in about 3 hours.
is a visa debit card accepted ?
is a bank statement considered as a utility bill?
do we have to provide a utility bill of a business address or personal address since I donT live in the us , thank you
is a visa debit card accepted?
Yes
is a bank statement considered as a utility bill?
No
do we have to provide a utility bill of a business address or personal address since I donT live in the us , thank you
Yes
Here's an updated video on this with the recent changes: ruclips.net/video/IwVz4joPC50/видео.html
@@CrescentKao thank you so much hope you can make another video dedicated to non us sellers 🙌🏽
Hi Crescent, Great informative video. I have a question for you. I've been selling on Amazon for almost 10 years as a individual ( performance has always been in the green) & now I want to convert to a LLC S-corp. I'm a little nervous to make the switch because I don't want to do anything incorrectly. My question is will I have to get a credit card in my new business name & change my utility bill as well to make the switch or can I just continue to use my old information they have on file for me as a individual seller? My address will still be the same. I've been putting off making this switch for some time because I'm sure I just worry to much.
I'm glad you found the video helpful. Yes, you'll need to go through the same verification when you change your account type in Settings. For tax reasons, you'll want to get separate banking/credit cards for your business anyways.
Thank you very much Crescent for your answer concerning ID which do not have d’expiration date !Indeed putting a random date works !The reason I was afraid to do that is that I was afraid the Amazon system will realise it doesn’t match the information they already have ,and it can become another issue of denying the reactivation !The form keep asking to put the simplified Chinese name of my company !In HongKong there is no simplified Chinese character,plus companies like mine have only English name !You are uniquely qualify for that question (if I may ).What is to be done ?
You're welcome. You're just going to have to enter whatever info you have or put the closest info you can into the form and see if they accept it. I can't tell you if they're going to accept it or not, you're just going to have to try and see. If they don't then you're going to have to find another form of ID to use.
thank you so much!! very clear video, you are amazing!!!
You're very welcome! Glad you found value in it!
Bank statements are 4 pages they only allow you to upload one
Combine them into a single pdf.
hello, thank for the information provided. i made few mistakes while applying for amazon seller account and they rejected my account. can i apply again with new email as i believe if i ask them to review their decision of rejecting my account it will take ages so i guess applying again might be fast way ahead. looking forward to your thoughts on this .
You're welcome. Like I said in the video, you can not try to register again with a different email address unless your name and entire identity is completely different. Amazon will connect your new account with the previous one and block them both. You need to fix the problem with the account you started with.
Loved your video Kao! Very helpful. I just found your channel and enjoyed watched it very much! Learned a lot from your video.
I just have a question: Do I really have to use VPS to create and log in AMZ account even though I'm an american citizen? I'm from the US Chicago, but now I'm in Beirut(a few months), trying to open my first AMZ account with my MacBook, but I think AMZ doesn't allow if I'm oversea? So I want to ask you can I open AMZ US account in Beirut with local IP? Don't want to get suspended. Could you please give me some suggestions. I really need get my account now. Thank you very much!
I’m glad you found value in the content! As long as you’re not lying or providing fake information, it doesn’t matter that you’re not in the US.
@@CrescentKao Thank you very much Kao. I actually wanted ask you if I want to CREATE AMZ account in Beirut( not open) is that ok? But now I know the answer . Anyway thank you!
@@nanal2931 You’re welcome!
Great Video...Question 1: If I register as an individual (ie: not an LLC), can I still sign up for a professional Seller Account?
Yes, the two are unrelated.
Omg you just said that I can have both buying account and seller account, I thought I made a mistake so I freaked out and closed my buying account
Yes, you can have separate accounts for each. Reactivate the buyer account.
Great video thanks alot man, so when I apply for a seller account as a business entity , in the seller identity verification process do I put my personal bank or business bank account or any of them is fine?
You're welcome. Everything needs to match so if you're registering with a business, you need to use the business details.
I have a Saudi Arabia Amazon seller account, I want to sell on USA using print on demand so I registered in Amazon USA using a different email. Did I make a mistake?
No, you can use a different email address for each marketplace or you can use the same. It doesn’t matter.
Thank you very much Crescent for this helpful video. Do you happen to know if the network service/internet bill will be accepted by Amazon for the seller account verification in either US or UK, DE backend? Some say Amazon now asks for a utility bill and a network service bill for further verification at the same time if you got rejected. Hope you have some clues about this. Thanks again!
You're welcome. You can try a network service bill but I would use a utility bill.
HI. What type of video call does Amazon use to interview sellers? Skype, Zoom or another.
I want to prepare for this before I register.
Hello. It's their own video chat system.
Hey Crescent, Thanks for the content.
A quick question about the address verification question. If my business address is different from my residential address found in the DL, would that cause a problem? The bank statement for my business is under my business address.
Thanks!
You're welcome! It could. You won't know until you try.
Sorry i missed to be first to like and share but thnaks for your another informative video 👍🏼❤
Glad you found it helpful! Thanks for your support!
Hello ,
So I made my account before i saw your video. I received a messages saying " Thank you for sharing your information
We have received your information and may reach out to you for further clarification within 2 business days." Do you think i would get approved?
Hello, I don’t know, I don’t work for Amazon and I don’t know what info you provided. You’ll just have to wait and see.
How do I go about setting up my Amazon Seller Central account if I’m in the process of changing my last name? So far I have received my new social security card with my new last name so it’s technically changed, but it’s going to take some time to finish updating my ID, passport and bank accounts. I’m not sure what the best route is in which name to use to ensure Amazon approves my account. Thanks!
I would wait until you have all the documents in order with all matching details.
Hello, Crescent! Thank you so much for sharing your knowledge. I would like to ask you about the verification process... Besides the page in which all your personal information is, should I include the front and back of my passport or just the front part or neither? I hope you can guide me. Have a great day!
Hello! You’re welcome! Specifically for the passport, it only needs to be the page where all the info is.
@@CrescentKao Awesome. Thank you!
@@gratefullife1898 You're welcome!
I wish I found your video sooner!!! i am in the middle of setting up seller account but i made stupid mistake by using my buyer email address (4 steps total: 1. individual information, 2. billing, 3. store, 4. verification) and I just finished step 1 when I stumbled to your video (right now), please advise should I just ignore this half-set up account and open a new seller account with complete new email that different from my buyer account ?
If you want to have a separate buyer and seller account, then yes. You should do that now.
@@CrescentKao thanks for your lightning response!!!
@@yusa573 You're welcome!
I love your videos. They are always super clear and practical! Thanks. I also have a tax related question. If I am not ready for a business account how I provide tax information ?
I’m glad you’re finding value in the content! Register as an individual and use your personal info and SSN.
@@CrescentKao pls video for Amazon video call questions?
So if I have a business acct, do I have to use LLC or can I be sole proprietor? @@CrescentKao
Question 3: I am a legal resident of the state of Maine in the USA, but I will be submitting my merchant application to Amazon while I am overseas on business. Is this going to cause a "red flag" in the application process? I mean, will the foreign IP address of my laptop here in Thailand where I am right now cause an issue, since my location ont he application is a US location.
I don't think it will matter. Just don't lie on the application.
What if I created one business account and closed it within one month. Later on created another individual account on my wife's name at the same address? Should I be worried about suspension or a complete ban from Amazon?
If the old account wasn't suspended due to a violation of their terms of service, you should be ok.
Hi Crescent;I am sure you keep receiving inquiries or clarifications about the Identity Verification process!One question: What can you do if your ID card do not have an expiration date while the Amazon Identity Verification form is a window, where you have to fill absolutely the day, month, and year,of the expiration date..I understand that there is a question mark above the window saying that if your country ID doesn't have an expiration ID, to leave the window blank, but it seems impossible as, when you do not fill the window, you are reminded to fill it otherwise the submit button doesn't work.I have a Hongkong ID
Hello. If it doesn't work, try entering a random date or using a different form of ID.
thank you for this!! since I'm from the Philippines, I'm gonna make a payoneer account. And also,
I was rejected and the amazon said "We cannot give you more information about this matter, and we may not reply to further emails about this decision. " :(
do i have to make a new account? or ill just email the amazon ? thank you so much!
You're welcome. You can't create a new account. You need to resolve the issue with the one you've already created.
I literally get the same error at the 5th step of the verification process for the 10th time. My info is 100% correct. I don't know who goes through this verification process, or it's just an algorithmic verification. I've uploeaded my documents multiple times and double/triple checked the entered info but still get this error: "The information entered does not match the submitted document. Please update provided information and resubmit."
True using different documents.
@@CrescentKao well I have only one passport and one national ID. And I've already used them. It seems as Amazon is bullying new people who try to come onto the platform. I know that they have been dealing with a lot of scammers, but that doesn't mean that new sellers have to pay the price for that...
@@pavlenikolic3555 Any update?
I’m having the exact same problem, did you manage to solve this problem?
@@lewisoxley2051 you have to scan the documents not downloaded.
Thanks for your help. But can you provide a direct link to schedule for Identity Verification Video Call or Instant Identity Verification? TIA
You're welcome! There's no direct link. Amazon provides the contact details when you go through the process.
@@CrescentKao Hello! Thanks! I am trying to sell again after a long hiatus (due to personal circumstances). I bought your course a few years ago. Is the course currently updated? Please provide the link. Thank you again, and more power!
@@flabberGiSTed No sweat! Yes, I just released a huge 2023 update for the course. You can access it through your Teachable.com account.
@@CrescentKao The link interface looks totally different. How about the registration process? I paid for the previous course. Is it transferrable? Please say yes, because I paid the full amount for the course before.
@@flabberGiSTed I’m not sure what you mean? You have lifetime access to the course. Just log in using your teachable account.
Very nice video sir 👌, love from India ❣️
Glad you found it helpful!
My Amazon seller account was suspended. Do you have any inside connections to help me reactivate it? I’ve tried everything on my own and has not worked.
Sorry, I do not. You can try Google.
Is a state ID fine rather than driver's license?
The guidelines is clear on which documents are accepted: sellercentral.amazon.com/gp/help/external/help.html?itemID=QRP483PDN88Q3M9&ref=efph_QRP483PDN88Q3M9_cont_G2
Hi Cresent. Thank you for all the great videos you post. It makes selling on Amazon much easier. My question is if I want to sell on multiple market places example north America and UAE and I want to keep them separated as I do not want to confuse the payments received from each market place. Do I need to to open up a different seller account for each? Is this legal from Amazon policies perspective? And if I cannot open multiple is there a way that could seperate them on one seller central account using 2 bank accounts for each market place?
Hello! You're welcome! I'm glad you're finding value in the content! Unless the marketplaces are in the same region like US, Canada and Mexico, which share the same seller account, you have to create separate seller accounts for different marketplaces. You can not have or link multiple marketplaces to a single Amazon seller account: ruclips.net/video/DK6CTi6Xe9Y/видео.html
I like your content. I accidentally signed up for Amazon AU and the sent me a congrats but I did not put all the required docs that you mentioned. How can I cancel that account and sign up for the one In the US?
Question 2: If I register as an LLC, of course I would need to set up a bank account for the LLC. Since this will be a brand new account, how long would I need to "season" the bank account, and how many transactions should appear on statements before it would be wise to submit an Amazon merchant application?
I'd give it at least a month to three months.
Hi Crescent, I am trying to create an account, I have tried 2 times (they told me to create a new account with a different email address :S) and haven't received my postal card with the code... I am applying from Venezuela but using an address in USA, the same I have for my bank account in USA, all the names are the same in all documents... I already passed the interview the both times... Do you have a guess of what can be happen?
Hello. The card with the code can take several weeks to receive.
@@CrescentKao even inside USA? But my amazon seller account says that they couldn't verify the address I gave, which is correct...
One last question, sorry but it might be of interests to others. 5 years ago I signed up for a free seller account with Amazon but never used it. When I recently tried to sign up through that same email address, I received a notice from Amazon that too much time had passed and the account had been terminated. The email advised that I should apply for a new account from a new email address. I thought that doing this would violate Amazon terms of having more than one account...but even when I replied with this concern, I was just given the same advice to apply for a new account using a new email address. WHAT ARE YOUR THOUGHTS ON THIS?
Just create a new account.
Hi I have a question. I want to open my llc and for the address I want to use VA. Once I get approved I want to go there wholesale route. When I want to get ungated would I have to give my VA address to get things I ordered to show Amazon on my invoice. Than once they ungate me I can than get products shipped to my home address from wholesalers??
Hello. Your address doesn't matter for purchases.
@@CrescentKao hmm ok. I thought your shipping and business address has to match when you submit to amz to approve you for ungated category
Thanks for doing this! My issue is that I wanted to set up my LLC and business bank account with a virtual office since Amazon makes all the information public now and I’d rather not have customers showing up at my house. But doing it this way obviously makes the utility bill portion of verification much harder. AMZ must realize that the most 3PS aren’t also operating B&M offices? Do you think having a home utility bill mailed to my virtual office will satisfy them, or will the service/mailing address mismatch foul things up? Thanks for your help!
You're welcome! If the details don't match, you can run in to problems. There's no way to know for sure without trying.
@@CrescentKao I just say make a PO Box
I was going to use my house address. I didn’t know that info was public!
@@CrescentKao it all worked out and there was no request for a utility bill!
@@olivialondon9926 If you have a registered business, use the business address or get a PO Box.
Hi Kao, I told/sent your this video to my friends who are new sellers on AMZ, one guy just launched 200 units, he said AMZ is still not allowed new sellers to sell however units we want, even though you said it started in 04/1th, but I wonder why it's not working??? Are you in UK or US? Maybe you can guide us a bit?
Hello. I pinned a comment on that video stating that I may have misinterpreted the storage limit update.
@@CrescentKao sorry I didn’t hear it. But ok. I guess AMZ still will let new sellers do 200units for a while. Thank you anyway
Hi Crescent! Thank you for your help. So somehow (magically and unintentionally ) I’m approved for seller central for UK. I want to change my market place to US. Shall I make another account (with my eyes and mind open this time) with a new email address. Will they approve me again or how do I change my market place to US?
Hello. You’re welcome! You can’t, you need to create a new seller account for each regional marketplace. US, Canada and Mexico are linked to one seller account.
@@CrescentKao thank you so much! So new account with a new email and this time I will make sure I take no help with my husband. Thank you so much! Following your videos for every step!
You’re welcome. You might find this helpful too: ruclips.net/video/Kl3jhUrvt1g/видео.html
I've been denied because my documentation had a typo or some other mistake. They suggest open another account but I recall you saying not to do that. Also, if have already received a address verification postcard, can I use the same barcode or do I need to go thru all the steps again
If seller support said you can create a new account, then go for it. You can't use the verification card you got for the new account.
@@CrescentKao thank you so much for your help. your videos are very helpful and clear. I have been denied again. If my drivers license has 5 zeros at the begining, do I include those? One of the reasons I was denied is becuse my id document number didn't match. Unless its because I omitted the zeros?
@@melaniepellowitz5002 All the info must match precisely.
What business documents do they ask for? Is it just the Business License and Bank Statement?
Hello. I went over them in the video and there's link in the description to the all documents Amazon requires.
@@CrescentKao sorry, I thought since the video was made 2 years ago it may have changed. Thank you
@@MauriceM_R You're welcome! Happy to help!
I cant open my seller account. Always says unable to complete the identity verification process. I dont know why
Then you're doing something wrong and not following the guidelines. Here's an updated video on this: ruclips.net/video/7Ft1cY5P9xM/видео.html
Hello Crescent,
I’m going to have a video verification in two days as I passed all steps
My question is: I’m not sure to tell them that my old account as beginner never use it to sell on Amazon, the account was suspended due to misunderstanding to provide a documents properly,
Do I have to mention them about the old one which is i’ve never had a chance to completing the verification process or just keep with this one?
Thank you for your help!
Hello. I would tell them so that they can close the account. If you get caught having multiple accounts, they will close all of them.
I appreciate your help!
Thank you for the detail you went into this topic.
Can I use my mom's credit card to open an Amazon seller account, given the billing address is the same as the address that I use to register as a seller??
You're welcome! Probably not. You can try and see what happens.
@@CrescentKao Thank you. Highly appreciate your answer
The message I get is "Unable to verify account information
We are unable to verify the documents you provided. As a result, you may not sell on Amazon. We cannot give you more information about this matter, and we may not reply to further emails about this decision." Why? What should I do?
Make sure you submit the correct documents and that you've followed the instructions exactly.
thank you gave them my bill
You’re welcome!
@@CrescentKao I'm trying to get them to approve me and there like gives us your info for North america i'm like you all approved me like i cannot resummit my documents I did send support my bill so maybe that will help
Even though you log into the seller portal with your buyer information , still use a different email?
I’m not sure what you’re asking? If you already created a seller account using your buyer account email, then it’s too late to change it.
Great vid
Glad you found it helpful!
I uploaded my passport many times and they kept saying that the information not available ! The copy is crystal clear and they say it doesnot include number , dare of birth and expiry ! Nonsense
I'm sorry to hear that you're having problems. Amazon is pretty strict so if there's something wrong with your document, then you've probably missed something that's required. You can try uploading a different document instead. Here's an updated video on this: ruclips.net/video/IwVz4joPC50/видео.html
Thank you for making this video!
Can you recommend a bank that'll give me a color bank statement? I'm using a Chase (non business account) account and they only have black and white (both PDF and when I went to ask in person).
You're welcome! If your bank statement isn't in color, then just send it as is.
Okay I will give that a try, thank you again
Hello crescent. We are about to launch a product. We have had our seller central account opened for a few years now but have never used it. We originally signed up as an individual account but with our business address. We want to upgrade to a business account prior to launching but need to change the business address across the board i.e business entity address, ein IRS form, and our business banking account and credit card address statements. We have to change due to our bank requiring primary address for business banking not be a PO Box with a physical address which ours has been since 2014. So currently our primary banking business address is our home address which we do not want to use as our business address on Amazon. Now that we want to do Amazon selling we have decided to change everything to a business physical address not attached to a PO Box. Do you know if seller central documents they require to verify business address when requesting business bank account and credit card is via the mailing address? Not the primary address? If that’s the case and they just require that the mailing address on the statements match the address on the business license then we can keep it with the current address we have had since 2014. Hope this makes sense! It’s a lot!
Hello. When you switch your seller account info from your personal details to your business, you’re going to have to go through the verification process again. All the documents need to have matching details. You can try submitting the info as is and see if they accept it. You’re not going to know unless you try however, it most likely will not though.
@@CrescentKao great! Thanks so much!
Hello Crescent. Ten plus years ago I had a Seller account which I only used couple of times. The Email for this account is not recognised by Seller Central. I get an automated reply stating this. Should I still try to contact a person from Seller Central for confirmation of account termination or can I assume all is ok and go ahead with my new Seller Registration? (Contacting Seller Central if your not a member or not in the registration process has been impossible for me up to now. I just get an automated " Email not recognised " type reply).
Hello. Just sign up using the email address. If you don't get an errors then you should be ok. Otherwise, use a different email address.
Hi Crescent! I’m really worried about my application submitted to Amazon Seller. See, I submitted a photo of my passport, however, I don’t have it with me because I delivered it to IRS so they can renew my ITIN number and it’s taking so long. I didn’t know that I had to make a video call with an Amazon agent to verify my identity and I have to show it to them. What can I do? Should I explain that I delivered to IRS? Do you think they’re going to reject my application?
Hello. If they ask to see it then just be honest. If they won't accept the passport then use a different form of ID.
Hi sir my identify verification is not approved so my question is about bank statements is this business statement or personal bank account statements?
Hello. The documents you submit need to match whatever business type you're settings up. If its a business, then submit your business bank account details. I went over this in the video.
Hi, you mentioned that you shouldn’t create multiple Amazon seller accounts. I made one a long time ago just to see what it was like, but I hadn’t entered any details or done the verification process on the first account. So that shouldn’t have an effect on the account I’m creating now right?
Hello. It can. I would try using the original account first.
Hello Sir the problem I’m having is I’m still living with my parents how do I send a utility bill with my name on it thank you very much
Have your parents put it in your name.
Thank you boss How long does it have to be under my name before I can send out the PDF
What if I created the account as an individual but need to change it to private business? Please help
You can change your business type anytime you want. Seller Central > Settings > Account Info > Your Services > Manage
Great video! So I tried uploading ID documents and keep getting rejected for "low quality" reasons. I unfortunatley made mistakes and don't know if I have essentially been 86'd from the process entirely. My seller central page has been stuck on the "we've received your information" page for weeks now and I am trying to reach out and ask for them to allow me to re-upload the documents but they aren't responding. Any help would be greatly appreciated!
I'm glad you found value in the content! I would try creating an new account using a different email address but with the same info.
@@CrescentKao Thanks for the reply!! That’s a great idea! Will do. Thanks again!
@@kevinarndt6110 You're welcome! Let me know how it goes.
Great video!
Can you help me please?
2:50
since I haven't used my account for 1 year, now Amazon has decided to verify me again. They asked for my ID and Bank Statement.
I sent them the documents. The first time both documents were refused. The second time they accepted only the bank statement. The third time they refused ID again and wrote me that they would not answer me anymore and I would not be able to sell on Amazon.
* documents match 1: 1 with the one entered in the profile. And I used the same ID when registering the account in the beginning and then they accepted it.
What should I do now?
I'm glad you found value in the video! Try using a different form of ID.
Thank you for this amazing content. We have already uploaded all the requested documents on 18 July immediately after getting the “re-verify request” messages from Amazon. We were told that we will get a response on 25 July, but there is still no reply today (waiting over 20 days). We have sent a reply message under our case “Seller Identity Verification” in Seller Central Account, and also called the seller support. There is no reply at all. As our inventory is shipping on their way to the U.S. and will arrive at amazon warehouse next week. Do you have any suggestions about what we can do next?
So having a unit (business address) used as storage won't have any utility bill attached. Any suggestions? 🤷♂️ A business mobile phone bill??
What about a business bank account statement sent there? Would that do?
Hello. I showed in the video a list of documents types that Amazon will accept, there's also a link to the Amazon page in video description. They'll take any utility bill as long as the details match the rest of the info you're entering for the seller account.
@@CrescentKao Hi thanks for replying so soon! 😊🙏 I did watch the video I must've missed itI. I'll watch again. I wouldn't have any gas, electricity or water bills. I'm thinking a Worldpay bill might suffice as I hope to sell from the business website also. Perhaps even a webhosting bill?
Also you know the way everything has to match identically to your Amazon seller account....... So do I ignore my "trading as" name and only use my registered company name on my amazon seller account?
Thank you! 😊👍
@@everready800 you’re welcome! I’m not in charge of the verification process so I can’t say for certain what will and won’t be accepted. Sometimes if some details don’t match exactly, they still get verified. Other times they don’t. Just follow the guidelines as best you can.
@@CrescentKao Will do thanks! I'm going to set up a limited company so I guess I'll have to change my trademark to the company to be accepted into Amazon's Brand Registry when I apply as a limited company.
What if I already opened my seller account the same as the buyer account that means I can never sell on Amazon?
You can use the same email for both accounts if you want to. I just suggest that you don't.
Thanks for the video. I have a questions when going from a sole propter to Single member LLC. When you do the tax interview to change into a single member LLC Amazon still shows the info still in your Perosnal name and not the business name, so how can you change your banking info to business banking account? I notice only S and C corps will show business names.
how do you verify supply chain if you bought fba item cash
I'm not sure what you're asking, can you rephrase your question?
I had a call scheduled for today. I logged in early and found this message:
"Video verification has been completed now. Over-all verification will be completed within 72 business hours. We may reach out to you for further clarifications if needed."
I was never able to see the "Join Call" link. I even got an appointment reminder before the call, so I know I did not miss the appointment. Does anyone know why this would happen, and the best way to resolve it? If I ask Amazon, would they say I'm not patience enough, as I was told to wait 72 hours?
Very informative 👏
Glad you found it helpful!
@@CrescentKao pls can you answer me i just registered seller account on amzon im not usa citizen if I get approved which strategy of selling will work for me fba or what?can I use doba as a supplier
@@DANAWORLD this goes over everything step by step:
ruclips.net/video/fLdPcTVkQz8/видео.html
Hello thankyou so much for your informative videos, I have a question: I have a buyer account with an email address, attached to it.
I want to create second buyer account with a different email address and then attach a seller account with the 2nd email address .
Because I want to separate my seller account from my first buyer account.
When I try to create a new buyer account with my 2nd email address, Amazon says that the email address is not valid.
Please advise
You’re welcome! I’m not sure why it won’t let you use the second email address. Try a different one.
In 2021, I left many reviews on my buyer account, Amazon bans my buyer account to leave any reviews. Now I want to register a seller account, do you think Amazon will reject my application to be a seller because of the red flag in my buyer account?
I don’t know. Try and see.
Hi Crescent, I am opening my Amazon account in US but I am not US residence can i put in my tax information an address outside USA? Thanks a lot ❤
Hello. You're welcome! As long as your business is registered in a country that's on the Amazon approved list that I went over in the video.
@@CrescentKao Thanks my dear!! And how about the utility bill, I don't have any under my name. is there a way to justify it is under another name? I summited my US bank statement with my Portuguese passport to create the account, they activate it and they just deactivate asking for a utility bill, I summited one (with the same US address I provide) but is not under my name even though I have access to my amazon account I received and email about they cant activate and I have 90 days to claim... I don't now what to do because I am outside US. and I have an order almost ready to be sent to amazon.. What is you recommendation? Thanks 🙏🏻
I have other concern, if I register as I am in one of the countries amazon has listed, should I put a utility bill of that country and all the documentation with that foreign address to sell on amazon US? Thanks 🙏🏻
@@terraoildedoterra3115 You're welcome. Like I went over in the video, all the details need to match. If the utility bill isn't in your name, then change it so that it is in your name.
Hi Cresent, thank you for starting putting youtube videos again after sometime. In my individual (not a LLC) account's the ability to create ads is suspended due to inactivity I think because I never put ads and it's over 3 months creating my account. But I still can log in. Then I had upload driving license and bank statements again. It's under review. It's asking tax information. I'm so confused because I never mentioned as a LLC.
No worries man I got the email saying verification successful within 5 hours
Hello! You're welcome and I'm glad to be back too. I'm happy to hear you got approved! Congrats!
Thank you. 👍
I recently tried to setup a seller account, and it was denied. They were not able to verify the documents that I provided, but they did not give any specifics. Their response was to create a new account with a different email address and re-apply. I tried to find an option to resubmit the documents, but there is not an option for that. Are you familiar with this? How do I correct the mistakes without completely starting over with a new account?
If there was a problem with your documents, there should be a link in the email you received and/or an option to reupload them when you log in. If not, then try creating a new account.
Hi Kao, I have a question. I've reached a step where Amazon require a utility bill. I already send my internet billing statement (it is in bilingual: Indonesian - English) but still rejected, can you help?
Hello. Try a different utility bill.
Does the bank statement needs to be in color?
If it was originally in color, then keep it color.
Thank you x
You’re welcome!
sir is it necessary to have a professional email. or any simple gmail. will work for us
No, but you should get one with your domain because it's far more professional. Here's a new video on this topic: ruclips.net/video/IwVz4joPC50/видео.html
very helpful video
Glad you found it helpful!
Hi Crescent. This question is about opening a Seller Central account. When I attempt to log in with my old seller account Email (I have not used this account in years and never terminated it ), a message comes up saying "NOT AUTHORISED. We don't have a seller account associated with that email address". Does this mean my old seller account has been terminated by Amazon and its now safe to sign up with another Email. My worry is that If I attempt to open a new seller account with a new email, Amazon might still trace the old one and think I'm opening more than one account.
Hello. Just use the old email address. You should be ok.
So the business account was verified and now i have a problem verifying the deposite method. Two times it said forbidden and once failed. I know the info i put is correct, but the name might have a "-". In my other papers it doesn't have it. Could that be an issue? Should i be contacting seller central? I checked online and it says you can upload documents, but i don't have that option in Canada for some reason. Could they just refuse me after the verification?
I don't work for Amazon so I don't know the specifics. Make sure everything matches and try again, otherwise contact seller support.
if i don’t have a utility bill, can i just send a bank statement or credit card statement ?
You can submit the documents Amazon says you are allowed to use. I went over all of them in the video.
I got sent an email asking me if i would receive an Amazon postcard for them and send them the code and they'll give me 50$
It's a scam. They are trying to create fraudulent seller accounts using your address.