Thank you so much for this video, so clear and easy to follow! Ours had broken so I thought I’d give it a clean and see if I could locate the problem at the same time. One of the wires going into the motor had snapped so I soldered them back together and heat shrinked. Works perfectly again now and is as clean as new!!
This was soooo helpful for us! Thanks for taking the time to walk us through how to reassemble. We actually feel a bit mechanical. Not bad for a couple of teachers!
Super helpful. You asked if there was anything else. I am wondering if my motor is burnt out. I'd like to see/know if the motor is supposed to visibly turn (without the head on it). Not sure if that is truly something you could show since it might have to be all locked together to show this. Really amazing as I couldn't even figure out how to open the darn thing and then you were taking me through step by step. Thanks!
This job went like clockwork until I dropped on of the short little black mufgn screws. My wife brought in her other Dyson and vacuumed the area then examined the stomach contents of the vacuum. Yeay, found it! Your tuturial was excellent, even for somebody who clutzes out from time to time.
Thanks for this video. This is my one dislike of my Dyson. For my next purchase I will be sure to research the head cleaning process between competitors because this takes too much time, too frequently. It's particularly bad if women with long hair are in the house because hairs get wrapped on the wheels and bearings.
Good video; clear and to the point. On my V8 soft roller assembly, one of the short screws is very slightly shorter than the others and I had hoped to learn in which position it belongs by watching this video but you did not address it. Perhaps mine is different than yours? In any case, through process of elimination I determined it attaches the left end cap (looking from the bottom) from the inside; the screw head is inside (on the roller side) and threads outwards into the end cap. Also, I have learned through many years of reassembling things that when reinstalling self tapping screws back into plastic parts it is best to first turn the screw counterclockwise until it seats back into its original thread channel. This helps to avoid tearing up and stripping the thread hole after several reassemblies. Cheers.
Haha yeah. I mean you can cut corners and use a rag and shove it up around the motor. It’s just when I charge someone to clean it they want it don’t perfectly. So that’s the way I do it ☺️🤷♂️
Thank you for identifying all the screw points. I have a variant of this head where the back roller is replaced by a bar with 2 small rollers that get hair and threads wrapped around them. Essentially the same disassembly to get this bar out just so that you can get access to the back side of that bar to push the pins out that are the roller shafts and remove tightly packed hair and fluff. A bit of effort, but worthwhile to stop the drag.
Thanks for this comment! It is exactly what I was going to ask. Took me a minute to figure out how to push the pins out but now my wheels roll again. 35 years of cats wreak havoc on most vacuum cleaners. It's nice to know I can clean the Dyson without much trouble.
I’ve seen that and few times. It’s likely that hair has caused some binding and friction which causes heat and the plastic parts have fused together. I don’t have much advise besides trying to carefully pry it out from the stuck side. If you figure out a better way be sure to comment how you accomplished it
@@richardsvacuumcenter I managed to forcefully pulled it out and found the motor bearing part broken into few pieces. The motor wires also snapped. I bought a replacement for the motor bearing part but have yet to fix it as i have yet to solder back the broken wires.
Hey Richard, I just got one of these for Christmas. I used it 1x and it was AMAZING, for the first 30 minutes. Now it seems broken. The attachment "pulses" like every 3-5 seconds it stops and starts again. It feels like it basically stops the moment it hits "full speed". This is on both max and regular setting, with battery fully charged over night. I just tried it again and the problem remains. There wasn't anything out of the ordinary that happened to make this begin, just rolling on the hardwood floor. I just used the carpet attachment with the long tube and it works perfectly. Any ideas?
This usually means you have some stuff blocking the vacuum - could be in the head (try manually rotating the roller back and forwards) or often closer to the base unit. Could be as simple as a bit of paper that is being sucked over on full power for example. Happens to me all the time - super annoying.
you could if you want to (assuming no electric parts go in). I have tried that method sort of and wasn't completely happy with the results compared to using brushes to agitate the dirt out of all the little corners and crevices for as close to perfect results as possible. It just depends on your own standard!
I looked at my instructions thinking I missed a step because of your comment. I did not miss any steps. You are mistaken. You might have a different head. Perhaps an apology is in order.
Yeah :/ i hear you. However, if you plan to do it yourself, it's a pretty reasonable expectation to know you may need more specialized tools for certain things.
Here’s my video on that nozzle. I don’t believe I walk through taking the hose out. But hopefully this is helpful. Vacuum repair man shows how | Service Your Dyson Laser Floor Nozzle ruclips.net/video/0qo6uxURoyo/видео.html
Thanks! Probably the best “how to” Dyson video ever I’ve seen. Well done!
Thank you so much for this video, so clear and easy to follow! Ours had broken so I thought I’d give it a clean and see if I could locate the problem at the same time. One of the wires going into the motor had snapped so I soldered them back together and heat shrinked. Works perfectly again now and is as clean as new!!
This was soooo helpful for us! Thanks for taking the time to walk us through how to reassemble. We actually feel a bit mechanical. Not bad for a couple of teachers!
Thanks so much for the video! It helped me tremendously in getting my head clean and my vacuum working again.
Super helpful. You asked if there was anything else. I am wondering if my motor is burnt out. I'd like to see/know if the motor is supposed to visibly turn (without the head on it). Not sure if that is truly something you could show since it might have to be all locked together to show this. Really amazing as I couldn't even figure out how to open the darn thing and then you were taking me through step by step. Thanks!
This job went like clockwork until I dropped on of the short little black mufgn screws. My wife brought in her other Dyson and vacuumed the area then examined the stomach contents of the vacuum. Yeay, found it! Your tuturial was excellent, even for somebody who clutzes out from time to time.
This video was very helpful. Thank you :)
Thanks for this video. This is my one dislike of my Dyson. For my next purchase I will be sure to research the head cleaning process between competitors because this takes too much time, too frequently. It's particularly bad if women with long hair are in the house because hairs get wrapped on the wheels and bearings.
Great video .. thank you.
Good video; clear and to the point. On my V8 soft roller assembly, one of the short screws is very slightly shorter than the others and I had hoped to learn in which position it belongs by watching this video but you did not address it. Perhaps mine is different than yours? In any case, through process of elimination I determined it attaches the left end cap (looking from the bottom) from the inside; the screw head is inside (on the roller side) and threads outwards into the end cap. Also, I have learned through many years of reassembling things that when reinstalling self tapping screws back into plastic parts it is best to first turn the screw counterclockwise until it seats back into its original thread channel. This helps to avoid tearing up and stripping the thread hole after several reassemblies. Cheers.
Amazing Video Thank You! been most helpful great explanations
Thanks so much. That was so helpful, and well done!
Thanks!
Good description!
All I needed was to remove the roller, remove stuck items, replace the roller. I don't understand the need to take it apart completely. Thank you.
To deep clean
That’s absolutely ridiculous that u have to do all that just to be able to clean that clear plastic part
Haha yeah. I mean you can cut corners and use a rag and shove it up around the motor. It’s just when I charge someone to clean it they want it don’t perfectly. So that’s the way I do it ☺️🤷♂️
Thank you for identifying all the screw points. I have a variant of this head where the back roller is replaced by a bar with 2 small rollers that get hair and threads wrapped around them. Essentially the same disassembly to get this bar out just so that you can get access to the back side of that bar to push the pins out that are the roller shafts and remove tightly packed hair and fluff. A bit of effort, but worthwhile to stop the drag.
Thanks for this comment! It is exactly what I was going to ask. Took me a minute to figure out how to push the pins out but now my wheels roll again. 35 years of cats wreak havoc on most vacuum cleaners. It's nice to know I can clean the Dyson without much trouble.
Thanks for the video! Unfortunately my th sockets are all too big for the job. Do you know what size I need? Thanks so much for all the help!
Torx t8
We need a T8 screwdriver right ?
Yes. And a t10 if I remember correctly…
What's the size screwdriver, T8 or Th?
T8
@@richardsvacuumcenter thanks!
Hi Richard,
For mine the soft roller is stuck at the other end and I am unable to pull it out. Any idea how to remove it.
Same here, any tips ?
I’ve seen that and few times. It’s likely that hair has caused some binding and friction which causes heat and the plastic parts have fused together. I don’t have much advise besides trying to carefully pry it out from the stuck side. If you figure out a better way be sure to comment how you accomplished it
@@richardsvacuumcenter
I managed to forcefully pulled it out and found the motor bearing part broken into few pieces. The motor wires also snapped. I bought a replacement for the motor bearing part but have yet to fix it as i have yet to solder back the broken wires.
Hey Richard, I just got one of these for Christmas. I used it 1x and it was AMAZING, for the first 30 minutes. Now it seems broken. The attachment "pulses" like every 3-5 seconds it stops and starts again. It feels like it basically stops the moment it hits "full speed". This is on both max and regular setting, with battery fully charged over night. I just tried it again and the problem remains. There wasn't anything out of the ordinary that happened to make this begin, just rolling on the hardwood floor. I just used the carpet attachment with the long tube and it works perfectly.
Any ideas?
This usually means you have some stuff blocking the vacuum - could be in the head (try manually rotating the roller back and forwards) or often closer to the base unit. Could be as simple as a bit of paper that is being sucked over on full power for example. Happens to me all the time - super annoying.
Yes it’s probably clogged. Sorry for late reply!
You just can't put it in the dishwasher?
you could if you want to (assuming no electric parts go in). I have tried that method sort of and wasn't completely happy with the results compared to using brushes to agitate the dirt out of all the little corners and crevices for as close to perfect results as possible. It just depends on your own standard!
Does anyone know how to make a proper tutorial? You have to show every step. The back is already removed in this video.
What is “the back?”
I looked at my instructions thinking I missed a step because of your comment. I did not miss any steps. You are mistaken. You might have a different head. Perhaps an apology is in order.
bb
Ty
This is what I don't like. You seem to need a screwdriver for practically everything thed days to do the simplest of jobs.
Yeah :/ i hear you. However, if you plan to do it yourself, it's a pretty reasonable expectation to know you may need more specialized tools for certain things.
Hi could you share on how to remove the soft hose on V12 ? ( that one with laser detect unit) Thanks!
Here’s my video on that nozzle. I don’t believe I walk through taking the hose out. But hopefully this is helpful. Vacuum repair man shows how | Service Your Dyson Laser Floor Nozzle
ruclips.net/video/0qo6uxURoyo/видео.html
Thanks! Was thinking I was going to have to buy another head or vacuum. Your video saved me some $.