How to fix Okka coffee machine water problem Part 1

I’m not a professional technician, mechanics, electronics or electrician, if i'm doing wrong with my video please correct me. I'm working only as a family driver here in kingdom of saudi arabia. All videos that i posted is for Documentary purposes only.
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[@bochokmanansala9526]

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[@minniechannel8816]

Can I ask something,can I buy only the parts of okka like the capsules of going down the coffeee

[@rabeaassad5075]

How did you open it?