Features & Usage: My Passport Hard Drive | Western Digital Support
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- Опубликовано: 26 сен 2024
- This video reviews the features and usage of the WD My Passport portable hard drive from Western Digital.
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How do you take off my password on my w/d external hard drive so that I can view the contents on my tv?
Hi, We truly understand how distressing it can be to face issues with password access. It's important for you to know that, unfortunately, if a drive is password-protected and the password has been forgotten, there isn't a way to reset it. The only alternative is to format the drive, but we must caution you that this action will erase all the data contained on it as formatting a drive is a data destructive process.
If the drive holds any valuable data, we sincerely advise consulting with a professional data recovery service before proceeding. We're here to assist you through this challenge and appreciate your understanding.
My wd passport is making clicking sound and its not showing up
What can be done?
Hi Gokul, we are sorry for the inconvenience. We recommend that you try connecting the drive to another computer by using a different cable and checking the status of the drive. If the problem persists, please refer to our My Passport Device Not Detected video (ruclips.net/video/VW77Wp7SwcA/видео.html ).
A question is anti shock ?? Need buy a cover ???
Hi, please know that a hard disk's safety cover can be an excellent approach to safeguarding it from unintentional falls and regular commutes. It not only offers extra safety for the drive itself but also for its contents by providing supplementary insulation against dust, moisture, and impact damage. Usually external drives are shock proof but it is good to have an extra layer of safety.
So i put 41 GBs of photos on the WD Passport and 22 GB's of music. How do I play the music and show the pictures from the WD Passport?
Hi Tim, thanks for contacting us. Please know that the WD My Passport external USB drive is a plug-n-play drive designed and tested for Windows and macOS computers. We recommend connecting the drive directly to the USB port of the host device and you should be able to access the data in the drive to open pictures and play music using the associated applications installed in the host device.
@@WesternDigitalSupportChannel Thanks, that's great.
@@WesternDigitalSupportChannel That is great to hear thanks so much for clarifying.
Compatible for PS4?
Hi John, thank you for reaching out to us. We want to inform you that the WD My Passport drive is built and verified for Windows and macOS systems. We suggest checking out our WD Black gaming drives that are specifically engineered for PS4 consoles. Here is the link for the WD_BLACK D30 Game Drive SSD (www.westerndigital.com/products/external-drives/wd-black-d30-game-drive-usb-3-2-ssd?sku=WDBATL5000ABK-WESN ).
i am unable to see any of my videos once moved into my WD hard drive. why is this?
Hi Yamilet, we are sorry for the inconvenience. We recommend that you try the troubleshooting steps described in our My Passport Basic Troubleshooting Video (ruclips.net/video/VW77Wp7SwcA/видео.html ). If the problem persists, please open a ticket at (support-en.wd.com/app/askweb ) with the error screenshot.