Hi Irene..Thank you! I have reached the point where I feel I do not want to order from the website any more. I am going to expand to other brands. This has happened too frequently. Thank you so much for watching. I hope you are healthy and safe 💗
Sorry about the bag, especially since you paid full price. Seems returned bags are sent out to online purchases just to get them out of stock, with the company hoping that the customer will just accept.
Hi Sandra...My husband said the exact same thing when the company and all it's boutiques started removing all the packing from all the bags. My husband said that is because the customer would not be able to tell if it is a new bag or a return. I am so done! Time to start looking at other companies. I truly appreciate your comment.Thank you so much for watching. Stay safe 💗
Arrrrgh….so frustrating about the hangtag, dust bag and other stuff! Glad you are healthy and still posting videos...don't worry about the spacing we are all trying our best with these strange times. :)
Hi Amanda...Thank you! It has been a concern to me. My husband thinks I should take this time off. Thank you so much for your kind words and understanding. Getting a retail bag in this condition is a deal breaker. and not returning my shipping fee is petty and really not a smart business move. Thank you so much for watching. Stay healthy..Hopefully the worst is behind us 🙏
Yep I’ve definitely done that before. I sold my very first DOONEY bag and I regret it to this day. That’s so good that you were able to purchase it again but you should definitely exchange it. They clearly didn’t quality check it before sending it to you. Thanks for sharing.
Hi Mo..This was very disappointing. I don't want a replacement. I am done.They didn't offer any discount. I am glad because I walked away and they know they lost a sale. I am planning to add other brands to my collection too. If I buy a Coach I will get it from a store where I can pick it out or buy from a department store..Thank you so much for watching. Good night 💗
Oh man🙁 I’m sorry. That’s such a bummer. I wouldn’t keep that bag unless they sent me the missing hangtag. I had a coworker who had foot surgery and she wore brooks sneakers. She said they were very comfortable. Stay safe🌺
Hi..They did not offer me a discount and they are not returning the $17.50 I paid for shipping. I am not too happy about this outcome. I have a lot to think about, Thank you so much for watching dear friend. Stay safe 💕
LoL at that dust bag! Another episode of crazy unboxings at Ilene's!! I wouldn't keep that bag without some type of discount, it looks like a return bag for sure, although if it's no longer available then maybe you can make a go of it, it's not THAT bad, just not good enough. I miss the good ol days too...can you believe inslee extended this for another month! I'm beginning to wonder if we'll even have a chance to show off our summer bags this year so it's a good thing I couldn't find anything I like. I hope you and your family are well too. We're doing good, just tired of this quarantine, everything is an ordeal now, just getting a prescription filled has taken me all week :( PS I'm still laughing at that dust bag!
🤣 Just another unboxing as usual...Coach's retail website is now selling all their 1941 duffles for $199. I paid $315 for this one..I am so glad I didn't keep it. The leather was so thin. I was very disappointed. Definitely not good enough. I'm not going to repurchase it. I am mad at the brand. Thanks for watching my friend
Hi, I know it’s difficult to go out and purchase from a store but I would absolutely do that when possible. That way there is no disappointment and you know exactly what you’re getting. 💖😊
Hi! That is a great idea! That is what I am going to do when I want to buy from Coach. Thank you! I need to pick out the bag I want because ordering just is not working for me. Thank you so much for watching. Stay safe 💝
I’m so sorry you are disappointed! That dust bag is ridiculous. I know how you feel. If I’ve learned anything about my self, it is if I don’t love it immediately, I probably never will. I hope you find a replacement that makes you feel excitement, if you decide to exchange. Your sneakers look very cool. Thanks for sharing! Peace and love...Suz What 🌻🌼🌻🌼 🐝 safe.
Hi my friend..Thank you. I returned it immediately. My hubby took the hour trip to UPS as soon as the unboxing was finished. I did not notice while filming that the 1941 hangtag was missing. That was the icing on the cake! I am so done! Thank you so much for watching. Stay safe 💗
I'm glad that you want the duffle back, but that is horrible. When buying retail, we expect perfection. I hope that they can send you a new one with a discount!
Hi! Thank you! I immediately called customer service after filming the video. They didn't offer a discount or a coupon..not even to reimburse me for the $17.50 I spent to expedite this order. They would have sent another in it's place but they could not guarantee the next bag would not be equally defective. They have no control over what takes place in the warehouse/shipping department. If I see it available again on the outlet site I will try to order it again. The bag in this video was double the price of the outlet bag and not nearly as nice. Thank you for your support and friendship. Thank you so much for watching. Stay healthy 😊🌷
Bag Hound Coach.com has the duffle bag on sale for 199.00 for Mother’s day. Maybe you could get a price adjustment or take another chance with a new bag? Good luck to you!
Coach sends return bags back out to customers a lot of times. It was great your bag came in a box as I have received on line purchases from the Coach retail store without the box or nice packaging. If you like the bag keep it.
Hi..When I saw the box I knew it was not in manufacturer's packaging. I was immediately disappointed but hopeful. Then I saw the condition of the bag, the small dust bag..and after the video I realized there was no 1941 hangtag. I paid $360 for the bag which is double the price it was on the outlet site. I immediately called customer service. She said she would send another one out to me but I declined. I am done! Thank you so much for watching. Stay safe 💗
Sorry that you got the bag in bad condition... 😨 Definitely a return one! The Duffle is really beautiful, I’m happy that you wanted to buy it back to your collection! Sometimes, even if I don’t wear some of my bags that much, it is nice enough to just look at them and touch them! 😘 The shoes look great!
Hi! Good to say hello to you. I hope you are doing well. Thank you! I am not going to reorder this bag. I am done. I am going to explore other brands. Thank you so much for watching. Stay safe mu friend 💗
Hi..I agree. Thank you for watching and for the like. Always much appreciated. Always nice to say hello to you. I hope you and your family are doing well. 🎶
Hello Bag Hound and happy Tuesday! I like your tennis shoes, I just ordered a pair of Hoka One tennis shoes and hoping I like the and comfort. I always love the gift box you always get, but yes that bag is too small for that size bag. I would return too if not satisfied. These companies are not worrying about shipping quality just quantity sold (money). I’ll be doing a video soon on a couple of Coach Outlet items I bought too I’ve been eyeing. But mine didn’t come in a gift box, but was wrapped good. However I received at work so I threw the box away but not in trash yet. I didn’t see any visual problems. The only thing I didn’t like is both pieces are not good quality leather I feel like. Yes credit or send a new bag just like it.🙂. Glad you and hubby are doing well. We are doing well and trying to keep it that way.❤️🙏🏽😷
Hi my friend..:Thank you! I am looking forward to your new video. I hope you love the things you bought. I shipped the bag back. Very disappointing! I am shopping in stores from now on..if they ever open. I'm glad you and your loved ones are well. Thank you so much for watching. Stay safe 💝 Good night
I know! I just received from the website Dooney and Bourke my pink cupcake bag and it was just tossed in the box folded with no stuffing and no dust bag and now I'm trying to get the crease mark out if the bag so dissatisfied with that. you pay all that money for a bag and it comes in the mail like that 😭😭 . Have a great day 🌞
Hi..I am so sorry to hear that. Can you get a replacement from the company? I always find that asking for a supervisor helps. You should not have to deal with fixing a bag you bought new. I hope it is resolved to your satisfaction. Thank you so much for watching. Stay safe 💗
I’m sorry you got a bad one. That’s such a disappointment. 😕. It’s a beauty though! I hope you can exchange it for one in better condition. My feeling is if you’re disappointed don’t keep it. Love your slippers and new speakers. They look comfy! TFS and have a great day. Stay well and safe. Xoxo 🤗💕☀️🌷🌻
Hi, Thank you! I returned that bag and bought another. Here is the video on the replacement duffle ruclips.net/video/M-RUaSwADjM/видео.html I love the sneakers. I hope I get to wear them sometime soon. I haven't been out since March. I would like to get those sneakers in another color too. Thank you so much! Thank you for watching, I hope you and your family are doing well. Take good care ❤️
Hi! Thank you! It was very upsetting. I have decided to move on and add other brands to my collection. I am looking forward to the adventure. This has happened to me too many times. Because I purchased at the retail website I fully expected to get a perfect bag.Thank you so much for watching dj king. Good night 💗
Sorry your bag had all those issues. I think Coach has some really beautiful leather bags but I rarely purchase anything because I hate their customer service (in store and on line) and the fact that they reship returned bags drives me crazy. Hope you get an acceptable resolution. 😘🙂
Hi Wendy..You are so right about that. I have decided to look into other brands. However, should I want a particular Coach bag I can buy it at Saks or other department stores. This has happened too frequently to me. Now I am learning it is happening to fellow bag enthusiasts. I will probably try to add a few LV to my collection as well. Thank you so much for watching dear friend. Good night 💗
I Just Received A Bag From Coach In The Same Condition ~ It Was Not Wrapped Properly Just Wrapped In Plastic And Thrown In The Box ~ No Tags❗❗😡😡 Definitely A Return ~ I Want To Return It But They No Longer Have This Bag On Site~ I Emailed A Complaint And Got A Rapid Response ❣❣❣ They Did Say They Were Extending Their Returns An Extra 30 Days After Stores Reopen This Is What I Was Told~ Not Sure What To Do At This Point⁉️ So I Feel Ya❣❣ Your Bag Is A Beautiful Bag ❣❣ TFS Beautiful ~ Peace,Love,And Blessings 😇😇
Hi..I am so sorry that happened to you. I did hear the return deadline has been extended. I think most of the companies are doing that as well. However, you can return the bag by UPS or USPS if you want your money back sooner. My state is probably going to be the last to reopen. My husband brought the bag to UPS as soon as I finished filming the video. I won't be buying it again. Thank you so much for watching. Stay safe 💖 Blessings to you and your loved ones
😆 It was hysterical. I would never believe someone could have of so many unfortunate unboxings if I didn't record them! Thank you so much for watching, Stay healthy ❤️
Make sure if you order don’t select gift wrapping. Hopefully then it’ll come in original packaging. That’s also probably why they removed the price portion from the tag, b/c it was gift wrapped.
Hi Wiliam..I didn't select gift wrap. I never do. As soon as I saw it was in a box I braced myself because I know they do that when there is no packaging for that particular bag. And they could not place the bag in the dust bag either, It was definitely a return. There was no originals packaging inside the bag at all. The hangtag was missing and that dust bag is not the right size for the duffle. Thank you so much for watching. Stay safe 💗
Ilene it looks like whoever returned this bag kept the tag and larger dust bag! There are all kinds of horrible people out there and coach should be checking everything properly if they are sending it out to a customer. Coach has always told me that they don’t resell returned bags, they destroy them, but that does not appear to be true. Please try my idea! Before selling a bag, put it out of sight, away in a closet for a few weeks! After a few weeks, even months, you will know if you really really want to sell it or keep it! I have pulled one of out of my closet a week later and thought thank goodness I still have it and didn’t sell it!
Hi Sheri..Your idea is very good. Especially for me because I change my mind so often. I will remember it. As of now I have sold everything I hoped I would. Now I am starting to build my collection again. I don't know where this new perspective will take me but it will be interesting. Thank you so much! You are so sweet. I deeply appreciate you concern. Have a good evening sweet lady 💗
Shame on Coach, yes give them a call and hopefully they'll give you an acceptable discount along with a decent cover bag. You and your family stay safe and hopefully you will be able to put some mileage on those new sneakers soon.
Hi! Thank you! I called them as soon as I finished filming the video. They offered nothing..not even to refund the $17.50 I paid to expedite this order. They did offer sending another bag but I refused. Now they know they lost a sale because of this shipment. I am looking forward to adding other brands to my collection now. I cannot wait to put milage on these sneakers. Eight months in slippers is getting to me. Thank you so much for watching. Good night 💗 Stay safe
Oof good luck with the exchange/getting through to CS. I returned something to Nordstrom and have been waiting for a refund for 3 weeks. I'm so sorry they sent you a bag without the right dustbag and paperwork!
Oh no! I'm sorry you had that issue. I will keep on top of it. Thank you for letting me know. The hangtag was missing and the dust bag was obviously not large enough for this bag. I am sure it was a return. I bought it from the retail site. I paid $17.50 to expedite it. Customer Service did not offer to refund my shipping fee. I am so done! I have had it! Thank you so much for watching. Stay safe 💕
Hi! Thank you! I think it will be much better to go to a store and choose the bag I want to buy. I am looking forward to the day the stores open. Thank you so much for watching. Stay safe MommyMyers💕
Oh noo..I’m so sorry you had this experience, especially from the actual online Coach store. I’ve gotten a few questionable bags from the outlet but overlook it because it’s the outlet store. If you can’t exchange it, they most certainly should refund some of your money. I’d be disappointed too 😩. I just ordered a Charlie bucket bag from Coach a few days ago and hope I don’t run into any snags. Good luck!
Hi Jillian..My husband returned the bag as soon as I finished filming the video. I don't want to place another order. I am hoping to add other brands to my collection too. This is unacceptable. I hope you love your new Charlie Bucket Bag! Thank you for your support. I appreciate it very much. Thank you so much for watching. Good night 💗
Working in retail I can honestly tell you I’m surprised at the stuff we are allowed to ship to people. Returns that were clearly worn, box is damaged with no paper, scuffed or scratched up items and people are paying full price, no coupons, and the company doesn’t care either as long as you meet the numbers. Btw this happened at more than one retail job. Exactly why I don’t like buying things online because I see the behind the scenes
Hi Tommy...My jaw dropped reading your comment. That is very interesting! So they send items sub par or worse and then prohibit customers from returning items if they have too many returns in their purchase history!! When this crisis is behind us I am going to shop stores whenever possible. Thank you for your insight. I found it fascinating. Thank you so much for watching. Good night 😊
Bag Hound no problem. I always try to warn customers about ordering things online because it’s always a good chance you’ll get something that was returned or tried on. A lot of companies are downsizing or completely getting rid of warehouses to cut costs so they have the employees that work in the stores ship items from the actual store not a warehouse like most people think.
Hi Marion..Oh no! I am sorry! I feel I cannot order any more unless I try a different brand. I need to go into the store and choose the bag I want. . My state will probably be the very last to open stores 😥 Thank you so much for watching. Stay safe 💗
Hi Vicky..I hope that didn't steer you away from the Duffle. They are great bags. Since this video I have bought 3. Here is the video of the replacement bag for the bag that gave me a nervous breakdown. ruclips.net/video/M-RUaSwADjM/видео.html Also... Here is the video of one of the smooth glovetanned leather Duffles I bought: ruclips.net/video/F9XBckjaPEA/видео.html Thank you so. much for watching, Stay safe 💕
Hi! Absolutely! My husband shipped it back as soon as I completed the video. And I am not reordering it again. I am adding other brands to my collection. I will buy Coach bags from the store where I can pick out the bag I want. Thank you so much! Stay safe! Thank you so much for watching. Good night 💗
Hi Ilene, when mine was put on back order they said that there may be more but because know one is in the stores right now they don’t know. So it may pop up again
Hi Carolyn..This bag was a retail purchase. I bought fit on coach's retail website. I paid full price minis the 30% current offer which is almost double the cost of the retail bag. Thank you so much for watching. Stay safe 💗
Hi Mandy..I returned it! I called and they did not offer me a deal nor did they offer to refund my $17.50 I paid for expedited shipping. I am looking at other brands. Thank you so much for your suggestion. I appreciate it. Thank you so much for watching. Good night 💗
oh my gosh, how disappointing! definitely return that! sucks that coach sent that to you like that! they owe you free shipping and a discount. you gotta stop selling all your bags.
Hi..They did not offer to refund the $17.50 I paid to expedite my order. I have sold everything I was hoping to sell. Now I am planning to rebuild my collection with a variety of brands. Thank you so much!! Thank you so much for watching. Good night 💗
Definitely a returned bag. So disappointing. It’s a beautiful bag. If you aren’t happy with it I would try to get a replacement or discount. Nice shoes though!
I think you need a cooling off period during Covid 19 on selling bags. I cringed when you said you were selling your Rogue and Page bags. Now the duffle and paying more to replace it. I've done that before. I finally put my Clarkson away to try the Page 27 in Oxblood. I absolutely love it so far. I'm surprised how much it holds and it is staying on my shoulder. I seem to have a dent on my shoulder that holds it in place. My side hardware is not catching like yours did. We will see what happens when I try the black one that is still factory wrapped. The Oxblood was an obvious return when I received it, but good enough to keep at the discount price. When paying full price you should never get a returned bag. That is just wrong!!! For Coach Reserve items I wait until it is 60% off since they are fussy about price adjustments now. Nice slippers and shoes by the way. Thanks for sharing!!
Hi Carilyn..You are 100% right. I have sold everything I was hoping to sell. I am so glad the Page 27 worked for you. My shoulders must be a slippery slope. I hated to give that bag up but It immediately slipped off every time I tried..and I tried on different material. I rarely buy on the outlet. My hubby bought the Page 27y for me and the original Duffle I sold. I can't wait to wear the sneakers. Thank you so much for watching. Thank you for your advice.I appreciate it. Stay safe 💝
@@BagHound I think if it always came off of my shoulders I would sell it too. Now I only buy Coach Reserve items from Outlet Online. Don't mind SLG's .or keychains/charms from outlets...really though my collection is now complete. I need to now sell at least half of my collection that I don't use. I used to buy big bags and have a lot of them...downsized.
What a bummer I hate when this happens.. I felt your disappointment while watching you unbox it.😕 I certainly hope they replaced it for you with a new bag?
Hi, They didn't replace it. They would have but it required sending it back to them and then waiting for them to process the exchange and then ship another duffle back to me. They did offer though. The regular size duffles turned out to be too heavy for me when I put my things it it. The hardware is real heavy but it is gorgeous. Thank you so much for watching. Happy weekend! 💖
Bag Hound I’m glad to hear it all worked out for you then and i have to say it was a beautiful bag! I enjoy you taking the time to share your collections with us they’re beautiful. Thank you! Stay safe and be well. 🙂
Hi… My sweet friend💞 I was nervous when you started this video...that it was the bag that you sold me, that you were missing so much. I cannot believe that this happened! I think you should call corporate. I think I’m going to call corporate myself on my bag. The one that I sent you the pictures of. It sure is disappointing… Because I love Coach bags...when you get one in good condition...... not a return!! It really is sad. Don’t they understand that we can spend our money anywhere we want. We do not have to spend it at Coach!! And I’m getting tired of spending it and having to do return after return after return.... exchange after exchange after exchange. I am so sorry this happened to you! Please let me know the outcome. I hope you are staying safe with your hubby and girls. I am loving my black Coach Rogue 25, soooo very much. Thank you again, My dear friend!!❤️ I went on a drive Sunday... just myself and turned on my music and took my Rogue and it sat in the passenger seat next to me!😜 Hugs~Gina💜
Hi My Dear Friend...I am so happy to hear from you and to know you are enjoying your beautiful Rogue. Your drive while listening to music sounds so great. I miss doing that. I love nothing moire than to take a drive and listen to my favorite music. I enjoy my music most while driving. I can see why you thought I was referring to your bag. I think it would be a good thing for you to let Corporate see the bag you were sent. That is disrespect for the customer. I have never seen a new bag in such horrible condition. The customer service rep I spoke with wanted to replace the bag in this video. I said no but when Ebates/Rakuten offered 15% yesterday and today I decided to try one more time. The bag in this video was a retail bag and has the same style number as this bag sold at the Coach Outlet.It seems like the retail store was supplying the outlet and selling the bag on retail at the same time. I clearly received a bag that should have been sold through the outlet at half the price. So I am trying just one more time. I hope you are feeling well and doing well. Take good care my dear friend. Have a lovely week 😘❤️
I bought a reversible tote from coach and it didn’t come with a dust bag. I’m not sure if they come with one? But the two coach purses that I have gotten before came with dust bags
Hi Carla..If you bought the reversible tote at the outlet then the dust bag does not come with the bag. I bought this duffle at the retail site. It was supposed to come with the dust bag and the hang tag. I heard that Coach is not including dust bags with the outlet purchases any more. Thank you so much for watching. Stay safe 💖
Bag Hound oh ok thank you. Yes, it was the outlet and my others were from the store. I thought the outlet would give dust bags too but it’s ok. I also bought the prairie satchel from coach outlet. It’s a bit small. I have not used it yet.
Omg I have the real uggs but they’re chest nut lol 😂 you need to try the shoe the hoka bondi 6. It’s the most comfortable shoe I e ever worn. My moms hs two pairs and I have a pair. Her podiatrist recommended them. They have a meta rocker. My aunt and uncle gave me $100 to amazon. I ordered the Nike Pegasus 36 in an ocean blue for my birthday. I’m sorry about your bag that is such a disappointment
Hi..Thank you for connecting with me. I am happy to. meet you. The leather was not right on this duffle. It was way thinner than my previous duffle. The leather was also wonky. The 1941 hangtag was missing. Very disappointing. I shipped it back as soon as I finished filming the video. Thank you so much for watching and commenting. I hope you aer safe and well. Have a lovely day 💜
What a disappointment!. I'm so annoyed that Coach still has such lazy quality assurance on bags going out. I've only had 2 bags purchased from the online outlet packaged and received new as expected; 95% of my Coach collection was purchased from other retailers as a result... I just ordered the Pillow Madison from the black Friday sale and it was packaged in a too small box, tags cut, no dust bag, pillow hangtag missing, scratches and dents in the leather and chipped hardware. Clearly an abused floor model or well used return. I think we all realize things can happen every once in awhile but the frequency of this is really unacceptable. I don't feel that Coach has respect for their customer's time.
I am so sorry to hear that Wendy. This post is two years old. I have purchased several things from both the outlet and the retail side lately and everything I received has been perfect. I hope you don’t suffer any other issues with them if you give them another try. Thank you so much for watching🥰
Happy Tuesday, Darling! 😃✨ FYI- I just purchased an *Original Hobo* 'Basin' Hobo bag in super soft velvet hide in walnut brown and it is a true throwback to the 70's style. Check it out! On sale, too! Love it! 😁
@@BagHound Original Hobo😃 Not as structured as a Coach style but very comfy, casual and the velvety leather is very nice to the touch. Get it in black on sale now at $130!
@@BagHound Are you looking at the Basin style? Its slouchy with the x's on the single shoulder strap. Matte is just the shiny vintage style that's not so shiny and velvet is a deliciously soft finish. I love the feel of the velvety Basin bag. It's got that 70's "hip" vibe that suits me.
How disappointing! 😞 It's a shame that for the price you're paying you get a bag in such condition. I hate that the leather pull is all wonky, no protection provided for it. The dustbag is a joke. Pretty sure the previous buyer kept the original dustbag and returned a smaller one. I don't understand why people don't return all the items that came with the original bag, like the hangtag too???🤷♀️ I think you should exchange it or at least get a nice discount on this bag. I guess you live and learn. As I mentioned before, I think the warehouses that process the returns aren't as diligent about bags since they're probably third party companies processing returns for multiple companies. A bag is just a bag, and many times it's a judgement call on the acceptable condition of the bag. I hope things work out for you my friend. Stay safe my friend and I hope we can get back to some normalcy sooner than later. 😊
Hi..Thank you! It was so disappointing. Hubby returned the bag as soon as I finished filming this video. It was an hour round trip to UPS and back. Customer Service did not offer a discount. I would not have wanted the bag without the hand tag and dust bag anyway. The leather was much thinner too. I am so done! I do not want to place another online order with them. I hope to expand to other brands if I can find something I like. My husband wants me to write a letter to corporate and send the links to all the bad unboxings, and there were many, I have filmed on RUclips. I think it will be a while before things are back to normal for you and me. My useless governor said yesterday that there is a pack with WA, CA and OR. Inslee said there is a long way to go before even considering things opening up 😥 This is taking a toll on the country and on us personally. I hope you are doing well and hanging in there. Take good care my dear friend..Meeting you is one of the best things that happened to me on this RUclips journey Stay safe ❤️
Return, you will be disappointed every time you carry or look at it. Sorry it was not a good one. Outlet online is so hit and miss. Darn it! Take care 😘
Hi Mindy..You are so right! I did return. My husband brought it to UPS as soon as I finished filming. I called Coach and told them about my experience. I did not want a replacement because they have no idea what the warehouse employees will put inside the box. Thank you so much for watching. Stay safe 💗
Yes, it is similar to Abbey but it is a 1941. This very bag was in the outlet for $180. This one was $450 on the retail site. That is where I bought it but I got 30% off bringing it to $315 plus tax and expedited shipping = $367. I am so done! 😡
@@the_resourceful Right!! But I didn't get any compensation at all. . I paid an additional $17.50 to expedite and they did not offer to refund that either. They definitely should have given me a coupon for my next purchase IF they wanted me to purchase again. That is common decency!
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I can relate. So disappointing. I will return for sure. Thanks for sharing.
Hi..I returned the bag as soon as I finished filming the video. Very disappointing! Thank you so much for watching. Good night 💗
OMG, it is so frustrating. I can’t believe it. Thank You so much for sharing darling. Hope everything can straight out❤️
Hi Irene..Thank you! I have reached the point where I feel I do not want to order from the website any more. I am going to expand to other brands. This has happened too frequently. Thank you so much for watching. I hope you are healthy and safe 💗
Sorry about the bag, especially since you paid full price. Seems returned bags are sent out to online purchases just to get them out of stock, with the company hoping that the customer will just accept.
Hi Sandra...My husband said the exact same thing when the company and all it's boutiques started removing all the packing from all the bags. My husband said that is because the customer would not be able to tell if it is a new bag or a return. I am so done! Time to start looking at other companies. I truly appreciate your comment.Thank you so much for watching. Stay safe 💗
Arrrrgh….so frustrating about the hangtag, dust bag and other stuff! Glad you are healthy and still posting videos...don't worry about the spacing we are all trying our best with these strange times. :)
Hi Amanda...Thank you! It has been a concern to me. My husband thinks I should take this time off. Thank you so much for your kind words and understanding. Getting a retail bag in this condition is a deal breaker. and not returning my shipping fee is petty and really not a smart business move. Thank you so much for watching. Stay healthy..Hopefully the worst is behind us 🙏
Yep I’ve definitely done that before. I sold my very first DOONEY bag and I regret it to this day. That’s so good that you were able to purchase it again but you should definitely exchange it. They clearly didn’t quality check it before sending it to you. Thanks for sharing.
Hi Mo..This was very disappointing. I don't want a replacement. I am done.They didn't offer any discount. I am glad because I walked away and they know they lost a sale. I am planning to add other brands to my collection too. If I buy a Coach I will get it from a store where I can pick it out or buy from a department store..Thank you so much for watching. Good night 💗
@@BagHound Wow that's not cool. They should've made it right. I don't blame you one bit.
Oh man🙁 I’m sorry. That’s such a bummer. I wouldn’t keep that bag unless they sent me the missing hangtag. I had a coworker who had foot surgery and she wore brooks sneakers. She said they were very comfortable. Stay safe🌺
Hi..They did not offer me a discount and they are not returning the $17.50 I paid for shipping. I am not too happy about this outcome. I have a lot to think about, Thank you so much for watching dear friend. Stay safe 💕
Bag Hound I’m very sorry to hear this outcome. It’s not right. It was there error. They should make it right.
LoL at that dust bag! Another episode of crazy unboxings at Ilene's!! I wouldn't keep that bag without some type of discount, it looks like a return bag for sure, although if it's no longer available then maybe you can make a go of it, it's not THAT bad, just not good enough.
I miss the good ol days too...can you believe inslee extended this for another month! I'm beginning to wonder if we'll even have a chance to show off our summer bags this year so it's a good thing I couldn't find anything I like.
I hope you and your family are well too. We're doing good, just tired of this quarantine, everything is an ordeal now, just getting a prescription filled has taken me all week :(
PS I'm still laughing at that dust bag!
🤣 Just another unboxing as usual...Coach's retail website is now selling all their 1941 duffles for $199. I paid $315 for this one..I am so glad I didn't keep it. The leather was so thin. I was very disappointed. Definitely not good enough. I'm not going to repurchase it. I am mad at the brand. Thanks for watching my friend
Hi, I know it’s difficult to go out and purchase from a store but I would absolutely do that when possible. That way there is no disappointment and you know exactly what you’re getting. 💖😊
Hi! That is a great idea! That is what I am going to do when I want to buy from Coach. Thank you! I need to pick out the bag I want because ordering just is not working for me. Thank you so much for watching. Stay safe 💝
I’m so sorry you are disappointed! That dust bag is ridiculous. I know how you feel. If I’ve learned anything about my self, it is if I don’t love it immediately, I probably never will. I hope you find a replacement that makes you feel excitement, if you decide to exchange. Your sneakers look very cool. Thanks for sharing! Peace and love...Suz What 🌻🌼🌻🌼 🐝 safe.
Hi my friend..Thank you. I returned it immediately. My hubby took the hour trip to UPS as soon as the unboxing was finished. I did not notice while filming that the 1941 hangtag was missing. That was the icing on the cake! I am so done! Thank you so much for watching. Stay safe 💗
I'm glad that you want the duffle back, but that is horrible. When buying retail, we expect perfection. I hope that they can send you a new one with a discount!
Hi! Thank you! I immediately called customer service after filming the video. They didn't offer a discount or a coupon..not even to reimburse me for the $17.50 I spent to expedite this order. They would have sent another in it's place but they could not guarantee the next bag would not be equally defective. They have no control over what takes place in the warehouse/shipping department. If I see it available again on the outlet site I will try to order it again. The bag in this video was double the price of the outlet bag and not nearly as nice. Thank you for your support and friendship. Thank you so much for watching. Stay healthy 😊🌷
Bag Hound Coach.com has the duffle bag on sale for 199.00 for Mother’s day. Maybe you could get a price adjustment or take another chance with a new bag? Good luck to you!
Coach sends return bags back out to customers a lot of times. It was great your bag came in a box as I have received on line purchases from the Coach retail store without the box or nice packaging. If you like the bag keep it.
Hi..When I saw the box I knew it was not in manufacturer's packaging. I was immediately disappointed but hopeful. Then I saw the condition of the bag, the small dust bag..and after the video I realized there was no 1941 hangtag. I paid $360 for the bag which is double the price it was on the outlet site. I immediately called customer service. She said she would send another one out to me but I declined. I am done! Thank you so much for watching. Stay safe 💗
Sorry that you got the bag in bad condition... 😨 Definitely a return one! The Duffle is really beautiful, I’m happy that you wanted to buy it back to your collection! Sometimes, even if I don’t wear some of my bags that much, it is nice enough to just look at them and touch them! 😘 The shoes look great!
Hi! Good to say hello to you. I hope you are doing well. Thank you! I am not going to reorder this bag. I am done. I am going to explore other brands. Thank you so much for watching. Stay safe mu friend 💗
I do not know ... I think it's a returned bag ...
Thanks for sharing and ... a big like !!! 🙂😊😀
Hi..I agree. Thank you for watching and for the like. Always much appreciated. Always nice to say hello to you. I hope you and your family are doing well. 🎶
@@BagHound My pleasure !!!!
Hello Bag Hound and happy Tuesday! I like your tennis shoes, I just ordered a pair of Hoka One tennis shoes and hoping I like the and comfort. I always love the gift box you always get, but yes that bag is too small for that size bag. I would return too if not satisfied. These companies are not worrying about shipping quality just quantity sold (money). I’ll be doing a video soon on a couple of Coach Outlet items I bought too I’ve been eyeing. But mine didn’t come in a gift box, but was wrapped good. However I received at work so I threw the box away but not in trash yet. I didn’t see any visual problems. The only thing I didn’t like is both pieces are not good quality leather I feel like. Yes credit or send a new bag just like it.🙂. Glad you and hubby are doing well. We are doing well and trying to keep it that way.❤️🙏🏽😷
Hi my friend..:Thank you! I am looking forward to your new video. I hope you love the things you bought. I shipped the bag back. Very disappointing! I am shopping in stores from now on..if they ever open. I'm glad you and your loved ones are well. Thank you so much for watching. Stay safe 💝 Good night
Bag Hound yes I don’t blame you because I feel like that too sometimes. I be glad when stores open back up too.
Sorry to hear about your experience is seems like a returned bag!
Hi! It really does seem like it has been returned. Very disappointing for a retail purchase.Thank you so much for watching. Good night 💗
Nice bag .. good content keep it up ..
Thank you Imaani Beauty! I appreciate your kind comment. Thank you so much for watching. Good night 💙
I know! I just received from the website Dooney and Bourke my pink cupcake bag and it was just tossed in the box folded with no stuffing and no dust bag and now I'm trying to get the crease mark out if the bag so dissatisfied with that. you pay all that money for a bag and it comes in the mail like that 😭😭 . Have a great day 🌞
Hi..I am so sorry to hear that. Can you get a replacement from the company? I always find that asking for a supervisor helps. You should not have to deal with fixing a bag you bought new. I hope it is resolved to your satisfaction. Thank you so much for watching. Stay safe 💗
I’m sorry you got a bad one. That’s such a disappointment. 😕. It’s a beauty though! I hope you can exchange it for one in better condition. My feeling is if you’re disappointed don’t keep it. Love your slippers and new speakers. They look comfy! TFS and have a great day. Stay well and safe. Xoxo 🤗💕☀️🌷🌻
Hi, Thank you! I returned that bag and bought another. Here is the video on the replacement duffle ruclips.net/video/M-RUaSwADjM/видео.html I love the sneakers. I hope I get to wear them sometime soon. I haven't been out since March. I would like to get those sneakers in another color too. Thank you so much! Thank you for watching, I hope you and your family are doing well. Take good care ❤️
Wow, I am at a lost for words for you. Hopefully you get something as a replacement that you love
Hi! Thank you! It was very upsetting. I have decided to move on and add other brands to my collection. I am looking forward to the adventure. This has happened to me too many times. Because I purchased at the retail website I fully expected to get a perfect bag.Thank you so much for watching dj king. Good night 💗
Sorry your bag had all those issues. I think Coach has some really beautiful leather bags
but I rarely purchase anything because I hate their customer service (in store and on line) and the fact that they reship returned bags drives me crazy. Hope you get an acceptable resolution. 😘🙂
Hi Wendy..You are so right about that. I have decided to look into other brands. However, should I want a particular Coach bag I can buy it at Saks or other department stores. This has happened too frequently to me. Now I am learning it is happening to fellow bag enthusiasts. I will probably try to add a few LV to my collection as well. Thank you so much for watching dear friend. Good night 💗
So sorry about your bag. Cute sneakers! Stay safe and well ❤️
Hi Sandy..Thank you! I love the sneakers. I hope to get another pair as soon as the stores open. Thank you so much for watching. Stay safe 💗
Gorgeous bag.
Thank you! Thank you so much for watching. Stay safe 💗
I Just Received A Bag From Coach In The Same Condition ~ It Was Not Wrapped Properly Just Wrapped In Plastic And Thrown In The Box ~ No Tags❗❗😡😡
Definitely A Return ~ I Want To Return It But They No Longer Have This Bag On Site~ I Emailed A Complaint And Got A Rapid Response ❣❣❣
They Did Say They Were Extending Their Returns An Extra 30 Days After Stores Reopen This Is What I Was Told~
Not Sure What To Do At This Point⁉️
So I Feel Ya❣❣
Your Bag Is A Beautiful Bag ❣❣
TFS Beautiful ~ Peace,Love,And Blessings 😇😇
Hi..I am so sorry that happened to you. I did hear the return deadline has been extended. I think most of the companies are doing that as well. However, you can return the bag by UPS or USPS if you want your money back sooner. My state is probably going to be the last to reopen. My husband brought the bag to UPS as soon as I finished filming the video. I won't be buying it again. Thank you so much for watching. Stay safe 💖 Blessings to you and your loved ones
Sorry about your bag 😭. I hope you send it back
Hi Madison..Thank you! I did send it back and am not reordering it. Thank you so much for watching. Good night 💗 Stay safe
Ok the dust bag was just too funny. I’m sorry
😆 It was hysterical. I would never believe someone could have of so many unfortunate unboxings if I didn't record them! Thank you so much for watching, Stay healthy ❤️
Make sure if you order don’t select gift wrapping. Hopefully then it’ll come in original packaging. That’s also probably why they removed the price portion from the tag, b/c it was gift wrapped.
Hi Wiliam..I didn't select gift wrap. I never do. As soon as I saw it was in a box I braced myself because I know they do that when there is no packaging for that particular bag. And they could not place the bag in the dust bag either, It was definitely a return. There was no originals packaging inside the bag at all. The hangtag was missing and that dust bag is not the right size for the duffle. Thank you so much for watching. Stay safe 💗
Ilene it looks like whoever returned this bag kept the tag and larger dust bag! There are all kinds of horrible people out there and coach should be checking everything properly if they are sending it out to a customer. Coach has always told me that they don’t resell returned bags, they destroy them, but that does not appear to be true. Please try my idea! Before selling a bag, put it out of sight, away in a closet for a few weeks! After a few weeks, even months, you will know if you really really want to sell it or keep it! I have pulled one of out of my closet a week later and thought thank goodness I still have it and didn’t sell it!
Hi Sheri..Your idea is very good. Especially for me because I change my mind so often. I will remember it. As of now I have sold everything I hoped I would. Now I am starting to build my collection again. I don't know where this new perspective will take me but it will be interesting. Thank you so much! You are so sweet. I deeply appreciate you concern. Have a good evening sweet lady 💗
Shame on Coach, yes give them a call and hopefully they'll give you an acceptable discount along with a decent cover bag. You and your family stay safe and hopefully you will be able to put some mileage on those new sneakers soon.
Hi! Thank you! I called them as soon as I finished filming the video. They offered nothing..not even to refund the $17.50 I paid to expedite this order. They did offer sending another bag but I refused. Now they know they lost a sale because of this shipment. I am looking forward to adding other brands to my collection now. I cannot wait to put milage on these sneakers. Eight months in slippers is getting to me. Thank you so much for watching. Good night 💗 Stay safe
Oof good luck with the exchange/getting through to CS. I returned something to Nordstrom and have been waiting for a refund for 3 weeks. I'm so sorry they sent you a bag without the right dustbag and paperwork!
Oh no! I'm sorry you had that issue. I will keep on top of it. Thank you for letting me know. The hangtag was missing and the dust bag was obviously not large enough for this bag. I am sure it was a return. I bought it from the retail site. I paid $17.50 to expedite it. Customer Service did not offer to refund my shipping fee. I am so done! I have had it! Thank you so much for watching. Stay safe 💕
I cannot believe they sent it to you like that! That's terrible business. I hope you are able to replace it with something way better!
Hi! Thank you! I think it will be much better to go to a store and choose the bag I want to buy. I am looking forward to the day the stores open. Thank you so much for watching. Stay safe MommyMyers💕
Oh noo..I’m so sorry you had this experience, especially from the actual online Coach store. I’ve gotten a few questionable bags from the outlet but overlook it because it’s the outlet store. If you can’t exchange it, they most certainly should refund some of your money. I’d be disappointed too 😩. I just ordered a Charlie bucket bag from Coach a few days ago and hope I don’t run into any snags. Good luck!
Hi Jillian..My husband returned the bag as soon as I finished filming the video. I don't want to place another order. I am hoping to add other brands to my collection too. This is unacceptable. I hope you love your new Charlie Bucket Bag! Thank you for your support. I appreciate it very much. Thank you so much for watching. Good night 💗
Working in retail I can honestly tell you I’m surprised at the stuff we are allowed to ship to people. Returns that were clearly worn, box is damaged with no paper, scuffed or scratched up items and people are paying full price, no coupons, and the company doesn’t care either as long as you meet the numbers. Btw this happened at more than one retail job. Exactly why I don’t like buying things online because I see the behind the scenes
Hi Tommy...My jaw dropped reading your comment. That is very interesting! So they send items sub par or worse and then prohibit customers from returning items if they have too many returns in their purchase history!! When this crisis is behind us I am going to shop stores whenever possible. Thank you for your insight. I found it fascinating. Thank you so much for watching. Good night 😊
Bag Hound no problem. I always try to warn customers about ordering things online because it’s always a good chance you’ll get something that was returned or tried on. A lot of companies are downsizing or completely getting rid of warehouses to cut costs so they have the employees that work in the stores ship items from the actual store not a warehouse like most people think.
Outlet online now open to everyone. As got in this wkend, ordered stuf 😫 do I kinda regret 🤔 yep.
Hi Marion..Oh no! I am sorry! I feel I cannot order any more unless I try a different brand. I need to go into the store and choose the bag I want. . My state will probably be the very last to open stores 😥 Thank you so much for watching. Stay safe 💗
@@BagHound ....I too venture off to another brand. Although ordered mostly assessories online(outlet)but still. 😫😫
@@mariontia8380 ❤️
Sorry this happened to you - I like to get a brand new bag when I buy retail
Hi Nancy ..I feel the same way. Very disappointing! Thank you so much for watching. Good night 💗
Unbelievable how they can treat their customers like this, so sorry this has happened 🙁
Hi! Thank you! I was very disappointed. My hubby ants me to write to Corporate. Thank you so much for watching. Good night 💗
I’m sorry about the bag as I’m contemplating one too in green but your nervous breakdown caption made me giggle.
Hi Vicky..I hope that didn't steer you away from the Duffle. They are great bags. Since this video I have bought 3. Here is the video of the replacement bag for the bag that gave me a nervous breakdown. ruclips.net/video/M-RUaSwADjM/видео.html Also...
Here is the video of one of the smooth glovetanned leather Duffles I bought: ruclips.net/video/F9XBckjaPEA/видео.html
Thank you so. much for watching, Stay safe 💕
Bag Hound that’s great and no, I would still consider it. I’m also thinking about the Clarks Hobo
You are sending it back..
Hi! Absolutely! My husband shipped it back as soon as I completed the video. And I am not reordering it again. I am adding other brands to my collection. I will buy Coach bags from the store where I can pick out the bag I want. Thank you so much! Stay safe! Thank you so much for watching. Good night 💗
Super Like!
Thank you Ivan. Thank you for watching! Be safe 😊
Hi Ilene, when mine was put on back order they said that there may be more but because know one is in the stores right now they don’t know. So it may pop up again
Hi Carolyn..This bag was a retail purchase. I bought fit on coach's retail website. I paid full price minis the 30% current offer which is almost double the cost of the retail bag. Thank you so much for watching. Stay safe 💗
No good... you will find another great bag for a much better price...call them for an uber deal or return it!
Hi Mandy..I returned it! I called and they did not offer me a deal nor did they offer to refund my $17.50 I paid for expedited shipping. I am looking at other brands. Thank you so much for your suggestion. I appreciate it. Thank you so much for watching. Good night 💗
Bag Hound don’t blame you..enjoy your videos!
😢😢😢 Sorry for your experience on this one.
Hi Naomi..Thank you! I appreciate that. Thank you so much for watching. Stay safe 💗
oh my gosh, how disappointing! definitely return that! sucks that coach sent that to you like that! they owe you free shipping and a discount. you gotta stop selling all your bags.
Hi..They did not offer to refund the $17.50 I paid to expedite my order. I have sold everything I was hoping to sell. Now I am planning to rebuild my collection with a variety of brands. Thank you so much!! Thank you so much for watching. Good night 💗
Definitely a returned bag. So disappointing. It’s a beautiful bag. If you aren’t happy with it I would try to get a replacement or discount.
Nice shoes though!
Hi Inga...Thank you! They did not offer a discount. I am not going too reorder this bag. Thank you so much for watching. Stay safe 💗
I think you need a cooling off period during Covid 19 on selling bags. I cringed when you said you were selling your Rogue and Page bags. Now the duffle and paying more to replace it. I've done that before. I finally put my Clarkson away to try the Page 27 in Oxblood. I absolutely love it so far. I'm surprised how much it holds and it is staying on my shoulder. I seem to have a dent on my shoulder that holds it in place. My side hardware is not catching like yours did. We will see what happens when I try the black one that is still factory wrapped. The Oxblood was an obvious return when I received it, but good enough to keep at the discount price.
When paying full price you should never get a returned bag. That is just wrong!!! For Coach Reserve items I wait until it is 60% off since they are fussy about price adjustments now. Nice slippers and shoes by the way. Thanks for sharing!!
Hi Carilyn..You are 100% right. I have sold everything I was hoping to sell. I am so glad the Page 27 worked for you. My shoulders must be a slippery slope. I hated to give that bag up but It immediately slipped off every time I tried..and I tried on different material. I rarely buy on the outlet. My hubby bought the Page 27y for me and the original Duffle I sold. I can't wait to wear the sneakers. Thank you so much for watching. Thank you for your advice.I appreciate it. Stay safe 💝
@@BagHound I think if it always came off of my shoulders I would sell it too. Now I only buy Coach Reserve items from Outlet Online. Don't mind SLG's .or keychains/charms from outlets...really though my collection is now complete. I need to now sell at least half of my collection that I don't use. I used to buy big bags and have a lot of them...downsized.
What a bummer I hate when this happens.. I felt your disappointment while watching you unbox it.😕 I certainly hope they replaced it for you with a new bag?
Hi, They didn't replace it. They would have but it required sending it back to them and then waiting for them to process the exchange and then ship another duffle back to me. They did offer though. The regular size duffles turned out to be too heavy for me when I put my things it it. The hardware is real heavy but it is gorgeous. Thank you so much for watching. Happy weekend! 💖
Bag Hound I’m glad to hear it all worked out for you then and i have to say it was a beautiful bag! I enjoy you taking the time to share your collections with us they’re beautiful. Thank you! Stay safe and be well. 🙂
Hi… My sweet friend💞 I was nervous when you started this video...that it was the bag that you sold me, that you were missing so much. I cannot believe that this happened! I think you should call corporate. I think I’m going to call corporate myself on my bag. The one that I sent you the pictures of. It sure is disappointing… Because I love Coach bags...when you get one in good condition...... not a return!! It really is sad. Don’t they understand that we can spend our money anywhere we want. We do not have to spend it at Coach!! And I’m getting tired of spending it and having to do return after return after return.... exchange after exchange after exchange. I am so sorry this happened to you! Please let me know the outcome. I hope you are staying safe with your hubby and girls. I am loving my black Coach Rogue 25, soooo very much. Thank you again, My dear friend!!❤️ I went on a drive Sunday... just myself and turned on my music and took my Rogue and it sat in the passenger seat next to me!😜
Hugs~Gina💜
Hi My Dear Friend...I am so happy to hear from you and to know you are enjoying your beautiful Rogue. Your drive while listening to music sounds so great. I miss doing that. I love nothing moire than to take a drive and listen to my favorite music. I enjoy my music most while driving. I can see why you thought I was referring to your bag. I think it would be a good thing for you to let Corporate see the bag you were sent. That is disrespect for the customer. I have never seen a new bag in such horrible condition. The customer service rep I spoke with wanted to replace the bag in this video. I said no but when Ebates/Rakuten offered 15% yesterday and today I decided to try one more time. The bag in this video was a retail bag and has the same style number as this bag sold at the Coach Outlet.It seems like the retail store was supplying the outlet and selling the bag on retail at the same time. I clearly received a bag that should have been sold through the outlet at half the price. So I am trying just one more time. I hope you are feeling well and doing well. Take good care my dear friend. Have a lovely week 😘❤️
Having been on shutdown Coach has evaluated stores productivity & may shut several down. As Tapestry in general was not doing as well as expected.
Thanks Marion. That is interesting.
I bought a reversible tote from coach and it didn’t come with a dust bag. I’m not sure if they come with one? But the two coach purses that I have gotten before came with dust bags
Hi Carla..If you bought the reversible tote at the outlet then the dust bag does not come with the bag. I bought this duffle at the retail site. It was supposed to come with the dust bag and the hang tag. I heard that Coach is not including dust bags with the outlet purchases any more. Thank you so much for watching. Stay safe 💖
Bag Hound oh ok thank you. Yes, it was the outlet and my others were from the store. I thought the outlet would give dust bags too but it’s ok. I also bought the prairie satchel from coach outlet. It’s a bit small. I have not used it yet.
Omg I have the real uggs but they’re chest nut lol 😂 you need to try the shoe the hoka bondi 6. It’s the most comfortable shoe I e ever worn. My moms hs two pairs and I have a pair. Her podiatrist recommended them. They have a meta rocker. My aunt and uncle gave me $100 to amazon. I ordered the Nike Pegasus 36 in an ocean blue for my birthday. I’m sorry about your bag that is such a disappointment
The real Uggs are awesome and so comfy! Thank you so much! Thank you so much for watching. Good night 💗
New subbie I love your videos- I would call and have them send me the correct size dust bag
Hi..Thank you for connecting with me. I am happy to. meet you. The leather was not right on this duffle. It was way thinner than my previous duffle. The leather was also wonky. The 1941 hangtag was missing. Very disappointing. I shipped it back as soon as I finished filming the video. Thank you so much for watching and commenting. I hope you aer safe and well. Have a lovely day 💜
What a disappointment!. I'm so annoyed that Coach still has such lazy quality assurance on bags going out. I've only had 2 bags purchased from the online outlet packaged and received new as expected; 95% of my Coach collection was purchased from other retailers as a result... I just ordered the Pillow Madison from the black Friday sale and it was packaged in a too small box, tags cut, no dust bag, pillow hangtag missing, scratches and dents in the leather and chipped hardware. Clearly an abused floor model or well used return. I think we all realize things can happen every once in awhile but the frequency of this is really unacceptable. I don't feel that Coach has respect for their customer's time.
I am so sorry to hear that Wendy. This post is two years old. I have purchased several things from both the outlet and the retail side lately and everything I received has been perfect. I hope you don’t suffer any other issues with them if you give them another try. Thank you so much for watching🥰
Happy Tuesday, Darling! 😃✨
FYI- I just purchased an *Original Hobo* 'Basin' Hobo bag in super soft velvet hide in walnut brown and it is a true throwback to the 70's style. Check it out! On sale, too! Love it! 😁
Hi Nancy..That sounds so cool. Which brand is it? Thank you so much for watching. Stay safe 💗
@@BagHound Original Hobo😃
Not as structured as a Coach style but very comfy, casual and the velvety leather is very nice to the touch. Get it in black on sale now at $130!
@@the_resourceful WOW! It looks exactly like the Coach duffle. What is the difference between velvet and Matt hide?
@@BagHound Are you looking at the Basin style? Its slouchy with the x's on the single shoulder strap. Matte is just the shiny vintage style that's not so shiny and velvet is a deliciously soft finish. I love the feel of the velvety Basin bag. It's got that 70's "hip" vibe that suits me.
How disappointing! 😞 It's a shame that for the price you're paying you get a bag in such condition. I hate that the leather pull is all wonky, no protection provided for it. The dustbag is a joke. Pretty sure the previous buyer kept the original dustbag and returned a smaller one. I don't understand why people don't return all the items that came with the original bag, like the hangtag too???🤷♀️ I think you should exchange it or at least get a nice discount on this bag. I guess you live and learn. As I mentioned before, I think the warehouses that process the returns aren't as diligent about bags since they're probably third party companies processing returns for multiple companies. A bag is just a bag, and many times it's a judgement call on the acceptable condition of the bag. I hope things work out for you my friend. Stay safe my friend and I hope we can get back to some normalcy sooner than later. 😊
Hi..Thank you! It was so disappointing. Hubby returned the bag as soon as I finished filming this video. It was an hour round trip to UPS and back. Customer Service did not offer a discount. I would not have wanted the bag without the hand tag and dust bag anyway. The leather was much thinner too. I am so done! I do not want to place another online order with them. I hope to expand to other brands if I can find something I like. My husband wants me to write a letter to corporate and send the links to all the bad unboxings, and there were many, I have filmed on RUclips. I think it will be a while before things are back to normal for you and me. My useless governor said yesterday that there is a pack with WA, CA and OR. Inslee said there is a long way to go before even considering things opening up 😥 This is taking a toll on the country and on us personally. I hope you are doing well and hanging in there. Take good care my dear friend..Meeting you is one of the best things that happened to me on this RUclips journey Stay safe ❤️
Return, you will be disappointed every time you carry or look at it. Sorry it was not a good one. Outlet online is so hit and miss. Darn it! Take care 😘
Hi Mindy..You are so right! I did return. My husband brought it to UPS as soon as I finished filming. I called Coach and told them about my experience. I did not want a replacement because they have no idea what the warehouse employees will put inside the box. Thank you so much for watching. Stay safe 💗
I think you shld exchange or return. Hmmm it’s a good size tho.
Hi..I returned it immediately after filming the video. I called them and explained what was missing. Thank you so much for watching. Stay safe 💗
Ummmm....looks like it was a return. Coach....no no,no. That bag similar to Abbey duffle outlet bag, no?
Yes, it is similar to Abbey but it is a 1941. This very bag was in the outlet for $180. This one was $450 on the retail site. That is where I bought it but I got 30% off bringing it to $315 plus tax and expedited shipping = $367. I am so done! 😡
@@BagHound...OMG😟 I would be upset rather than mad. I'm feeling for u.😥
@@mariontia8380 I am..and hurt
Aww man I’m just as disappointed as you😞
Thank you friend..It is really disappointing; Thank you so much for watching. Stay safe 💗
Am surprised Coach sent a bag of such poor visual quality, especially at full price.
Me too! I was sure I was getting a perfect bag 😥
@@BagHound Return and give Coach the "What For!". You should get a 10% courtesy discount off your next purchase for this flub.
@@the_resourceful Right!! But I didn't get any compensation at all. . I paid an additional $17.50 to expedite and they did not offer to refund that either. They definitely should have given me a coupon for my next purchase IF they wanted me to purchase again. That is common decency!