Because end user don't have admin access so they can't directly access backend table where incident need to raise , but end user have access of catalog items that's why we raised incident through catalog item
It is uploaded, please get all videos of cat items and workflow from the playlist Servicenow Service Catalogue & WorkFlow: ruclips.net/p/PLrIoI8me0XbTPQ88pFKDMDP8wOVN2XC2R
![Seungmin "그렇게, 천천히, 우리(As we are)" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/kAzmhLHePqU/mqdefault.jpg)
If you can teach in this way every one can easily understand the concepts in real time. All the best.
Superrrrbbbbb👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿
Your are teaching level is very nice sir please upload more videos on service now
Thank you ...will do
Because end user don't have admin access so they can't directly access backend table where incident need to raise , but end user have access of catalog items that's why we raised incident through catalog item
Thanks 🎉🙏
You’re welcome 😊
In serviceNow service catalog is collection of goods and services (It is a central repository of all services (example IT Services, HR services))
Please upload catalog form creation video for the same if possible..not present in this series
please upload the discovery, and service mapping
Role issue and End user not having access to submit the incident via employee self service
sir...can you upload continuation video for this catalog item topic
It is uploaded, please get all videos of cat items and workflow from the playlist
Servicenow Service Catalogue & WorkFlow: ruclips.net/p/PLrIoI8me0XbTPQ88pFKDMDP8wOVN2XC2R
How can restrict the attached file(like xml) in Service catalog without scripting.
Under service Portal setting we have check box you can mark that one.
Sir,if anyone have 3 years of experience and interviewer ask.how many implementation you have done.what is the correct answer?