Thank you Terry Jones for this video. You have helped guide me tremendously through the parts of this printer. After tinkering a bit with mine, I found that I actually didn't need to replace the whole part as you did. The mechanism that was bended out of shape was the the little flipper where the leaf spring holds up. However, I realised that the logic to the infrared sensor (IR) as "door closed" was the plastic flipper NOT blocking the IR sensor. And there is actually 2 separate parts to this whole flipper mechanism as a whole, lower part which we can remove. The larger part needs to go back in the printer to accommodate the back door closing. With the IR sensor unobstructed, the door will always be read as closed.
Before taking apart the printer or replacing the part you showed in the video, I played around with the trigger mechanism a bit by poking where the other locking mechanism (white thing on the door) goes into the black part shown above. After a few pokes, it luckily worked and the door closes now! I'm assuming the spring loaded piece must've gotten stuck, or something. Sharing in case someone else's issue was as simple as mine. The video helped a lot, thank you!
Thanks a lot. This was the exact problem with one of our office printers. It was WAY more of a pain for me getting that piece back in then it was getting out.
Hey Terry, very helpful. I need this part, it has an imprint RC3-2861 but this p/n can't be found anywhere. Any idea what is the p/n and where it can be purchased?
Thank you for the video! It helped me a lot! I removed the black bit and and now the IR sensor is not blocked the Printer does not say that the rear door is open. I am able to print in the meanwhile I am ordering the part.
A simply and casual fix: turn off the printer, rotate it to rest over the front panel, the rear panel facing upside, and MAGICALLY the door closes. Tested in two diferent machines....
That wont work. Read Daniel Tsen's comment "I realised that the logic to the infrared sensor (IR) as "door closed" was the plastic flipper NOT blocking the IR sensor... With the IR sensor unobstructed, the door will always be read as closed." In other words, the flipper blocks the IR sensor when the rear door is open. Putting black tape over the IR sensor would let the printer think the rear door is open. Therefore, you can remove flipper as a workaround so that the printer thinks the rear door is never opened but you might have to power cycle the printer after clearing a paper jam.
you can also bypass the sensor and the error by shorting the bottom-left and the top-right pins on the optical sensor. :) you will need to remove the printer's side panel to expose the motherboard and sensor pins.
This of course is not recommended as you will not be able to clear paper jam errors as well as pulling the 5 volt rail down causing more current to be drawn
I think i have a similar problem. Please take a look at this video: ruclips.net/video/KLDm1Gb4p0k/видео.html Shouldn't the swingable thing look the same at both sides? It seems to be broken.
Thank you Terry Jones for this video. You have helped guide me tremendously through the parts of this printer. After tinkering a bit with mine, I found that I actually didn't need to replace the whole part as you did. The mechanism that was bended out of shape was the the little flipper where the leaf spring holds up. However, I realised that the logic to the infrared sensor (IR) as "door closed" was the plastic flipper NOT blocking the IR sensor. And there is actually 2 separate parts to this whole flipper mechanism as a whole, lower part which we can remove. The larger part needs to go back in the printer to accommodate the back door closing. With the IR sensor unobstructed, the door will always be read as closed.
Я также сделал! Спасибо автору за помощь! Твоё видео по сей день актуально!
Before taking apart the printer or replacing the part you showed in the video, I played around with the trigger mechanism a bit by poking where the other locking mechanism (white thing on the door) goes into the black part shown above. After a few pokes, it luckily worked and the door closes now! I'm assuming the spring loaded piece must've gotten stuck, or something. Sharing in case someone else's issue was as simple as mine. The video helped a lot, thank you!
Thanks a lot. This was the exact problem with one of our office printers. It was WAY more of a pain for me getting that piece back in then it was getting out.
5 years later the locking mechanism fix did it for me
What were you saying when the video cuts off: "Flip this little white locking mechanism off..." ...and put it on backwards???? (I assume).
Hey Terry, very helpful. I need this part, it has an imprint RC3-2861 but this p/n can't be found anywhere. Any idea what is the p/n and where it can be purchased?
Thank you for the video! It helped me a lot! I removed the black bit and and now the IR sensor is not blocked the Printer does not say that the rear door is open. I am able to print in the meanwhile I am ordering the part.
Just fix your old part it's usually the spring
Do you have the part in stock? Not seeing it on your website
Can't get it anymore
@@TerryJonesPrinterRepairs what a bummer.
Thanks alot your the best
A simply and casual fix: turn off the printer, rotate it to rest over the front panel, the rear panel facing upside, and MAGICALLY the door closes. Tested in two diferent machines....
Could you put a piece of tape over the sensor light? Would that work to fool the sensor to think the door is shut?
My sentiment too!
That wont work. Read Daniel Tsen's comment "I realised that the logic to the infrared sensor (IR) as "door closed" was the plastic flipper NOT blocking the IR sensor... With the IR sensor unobstructed, the door will always be read as closed." In other words, the flipper blocks the IR sensor when the rear door is open. Putting black tape over the IR sensor would let the printer think the rear door is open. Therefore, you can remove flipper as a workaround so that the printer thinks the rear door is never opened but you might have to power cycle the printer after clearing a paper jam.
you can also bypass the sensor and the error by shorting the bottom-left and the top-right pins on the optical sensor. :) you will need to remove the printer's side panel to expose the motherboard and sensor pins.
This of course is not recommended as you will not be able to clear paper jam errors as well as pulling the 5 volt rail down causing more current to be drawn
Do you have that part number
Fabulous where can I get a part
So where can you get the part?
Yes, where can i get the part?
@@HAWAIILVR I gave up and threw the printer away. Got an HP Envoy 7855 and couldn’t be happier.
Thank you ... Cheers !
Спасибо из России! Помог!
I think i have a similar problem. Please take a look at this video: ruclips.net/video/KLDm1Gb4p0k/видео.html Shouldn't the swingable thing look the same at both sides? It seems to be broken.