They can't even get the descriptions accurate on their site when you order and receive its a different size or not accurately described as professional repairs under arm until shipping invoice discloses. What a joke of a company you call great and I once used to.
Wow! Impressed and wowed by these artist & forensic experts. Love the video in itself but watching the process makes you love the company and what they stand for and deliver. Love this co. designs; the fabric and technology, top notch. Most others don't compare (esp. Lulu.) Love & support this initiative. Another reason to love Arcteryx. Wow.
The outdoor clothing industry’s manta for recycle, reuse and repair is slowly trickling down to other brands and into high street fashion. Almost everyone is using some form of recycled material now and I really think it’s here to stay. Well done guys!
This is amazing. REI stores need to be doing similar IN stores. For all types of products. This is the future. Thank you Arc Teryx for leading the way.
No way.. they weren't kidding that those seamstresses are masters in their trade. Doesn't make sense to have your aunt Lucy who can run a Singer try to tackle these repairs and maintain a high standard. Send em in, offer free shipping, and enjoy the 2nd, 3rd, 4th life!
Being an Adventure ⛷ and a Designer 👨🏻🎨 is cool. But I love 🧡 seeing the actual unique techniques, craftsmanship 🪡, and machinery 🧵 that helps produce and repair our favorite hi-tech garments. 👍🏻
Since 2019, the Amer Sports Corporation is owned by the Chinese Anta Sports group. The Arc'teryx head office is located in North Vancouver and harnesses, backpacks, and other apparel is made in its own factory in New Westminster, BC
@@marksmit7864 Klättermusen gear from Sweden uses polyester derived from castor beans. It’s hard wearing and 100% organic. Their 3 layer waterproof garments breathe better than Gore-tex, I feel. Great gear but just as with Arcteryx, it comes at a premium.
Found a Regear Alpha AR. Saving bucks is great. Your products are made so well of course they have a lot of life left in them. Like I am not going to scuff it anyway?
Well made video, but it didn't answer the most important question: Do you redo the DWR coating and/or replace GoreTex? The waterproofing is the main reason I buy a new jacket, so buying a used jacket with messed up waterproofing wouldn't be worth nearly the still-high prices you have ReGear listed at. The ReGear site doesn't list the type of return or condition of the return. There's a big difference between a returned new (ex, due to fit) vs warranty return. If it's been worn a while, in my experience the DWR is deteriorated (and at-home re-DWR treatments never get it back to like new) and the often the wearer has wrecked it with improper washing/care.
soy su fan, he estado siguiendo sus videos durante mucho tiempo y me he suscrito a sus videos. En sus videos, obtuve mucha inspiración, pero tengo algunas ideas nuevas, podemos comunicarse entre sí Discutir, por favor respóndame😁
No. They'll offer you 20% of the original purchase price for new arc'teryx gear instead of fixing and returning it to you under the limited lifetime warranty. (Oh, and they're going to fix it and resell it...) 🤔
I had an arcteryx alpha sv jacket. It lost it s stitching around the handcuffs and around the hem. I send it in to arcteryx for the repair. I wanted to pay for the repair. Got my jacket back after 6 weeks unrepaired. They stated the jacket was delaminating and beyond repair. Now what does that say a) about the Quality of the jacket and b) about the repair skills.. I had to fix the jacket myself and will never buy a higher Priced item from them ever again
I wish this was true, but it is not, they are lying to us. I have a freeride jacket that I've taken care of like a baby, the skirt that prevents the powder from going up the jacket got unglued this last season (and so did other seams). I sent it for repair (paying) and they just said that the jacket is too old (5 years) and therefore it cannot be repaired. First, it is a testiment of the low quality, then, it is a testiment of the null commitment of this brand to sustainability.
Arc'teryx issued this reply in regards to my jacket submitted for repair earlier this year. It had two notable rips, one that I had already repaired with Tenacious tape and submitted photos of. "Based on what we’ve seen, this may be repairable however due to For small rips like this, we recommend a product called Tenacious Tape. Once applied, it should restore the area to its normal state. " Not only will Arc'teryx not be repairing your products in their magical facility in this video, they will not be backing up their products in any way. My jacket is unusable after 2 years of normal wear. I will never be purchasing from this company again, and recommend you all follow suit.
I was just offered by arc'teryx 20% of the original purchase price for new arc'teryx gear instead of fixing and returning it to you under the limited lifetime warranty. (Oh, and they're going to fix it and resell it...) 🤔
No returns, terrible shipping, no communication with a support team on an order that’s been sitting for two weeks in your warehouse “shipped” but awaiting pickup. Yeah arcteryx has fallen from grace. You guys don’t even honour product service requests.
One of the worst customer service for the regear items.Bought a 6 year old atom lt with a almost new condition tag for a 50 dollar less than the current model. After receiving it i found a lot of blemishes on the jacket(Discoloration, Marks etc).I am trying to reach the customer service without any luck since past month. If possible go with a new jacket where you can get a better service.
The jacket is not a severe environment piece of gear due to the design of the hood. Unless the hood provides coverage above the lower portion of a person's nose the hood prevents the warm moisture exiting the nose to warm the face. It should as well provide complete coverage for goggles. Additionally under severe conditions nose frostbite is a potential by not providing first level nose protection that a hooded jacket should provide.
Most RUclips ads are irrelevant, stupid, obnoxious and a waste of my time. Rarely does the algorithm deliver something interesting worth my time - yay.
Sustainability in reality, not like the sustainability promoted by some lunatics at the UN… Super gear that i also wear and repair by myself. All the best!
Stop making ads. Nobody that even sees ads can afford your overpriced junk. People that can afford your gear don’t need or see ads. Your company is disconnected from reality.
Way to expensive for refurbished products…. This is not a product or item that ever goes up in value. It’s not some vintage Gucci item, I t’s a consumable item. So it is a product that has been used and possibly damaged and repaired….and you are asking 60%-70% of full retail……..not the best idea. Cars hold less value over time. This won’t work unless you make it worth it…….
Beware! Be very careful ordering research as I have had several bad experiences with Arcteryx and poor attention to detail. I ordered a Cerium jacket used obviously great condition says on website then when they ship it I notice on the shipping invoice it states professionally repaired under arms. What you didn't disclose that before the sale. Then a pair of Gamma pants XL easy enough I own others and arrive as XL TG meaning tall so they don't fit. Hassles and a disgrace honestly for what used to be a quality company!
Whoever directed this video did a phenomenal job, amazing. And the idea and the people that are doing their jobs so precise are also amazing :)
Also they claim to save your wallet… with a $600 bib
It's produced its supposed to hook you and not a true reflection of ordering from them.
WICKED! this is the next step that the clothing industry needs across the board, but stoked to see Arc'teryx doing it now
Also, the repair service is something else. I had my (6 year old) Alpha LT repaired a while back. No costs and as new. Impressive!
They can't even get the descriptions accurate on their site when you order and receive its a different size or not accurately described as professional repairs under arm until shipping invoice discloses. What a joke of a company you call great and I once used to.
Wow! Impressed and wowed by these artist & forensic experts. Love the video in itself but watching the process makes you love the company and what they stand for and deliver. Love this co. designs; the fabric and technology, top notch. Most others don't compare (esp. Lulu.) Love & support this initiative. Another reason to love Arcteryx. Wow.
The outdoor clothing industry’s manta for recycle, reuse and repair is slowly trickling down to other brands and into high street fashion. Almost everyone is using some form of recycled material now and I really think it’s here to stay. Well done guys!
best ad ever. marketing genius. I've always wanted an Alpha SV, now I want a re-gear Alpha SV.
Well done! Really cool to see the workers highlighted as well as their skills. Love to see the reusing of materials and all in under 4 minutes!
Yes Arc'teryx!! SO so glad you guys are getting on this so well! Respect :)
This is genius !! I hope every company start doing this. So much save from going to the landfill !!
This is amazing. REI stores need to be doing similar IN stores. For all types of products. This is the future. Thank you Arc Teryx for leading the way.
No way.. they weren't kidding that those seamstresses are masters in their trade. Doesn't make sense to have your aunt Lucy who can run a Singer try to tackle these repairs and maintain a high standard. Send em in, offer free shipping, and enjoy the 2nd, 3rd, 4th life!
@@spydersniiper Agreed. Goretex is very technical fabric.
@@spydersniiper for real. GoreTex ain’t a simple fabric and I’d rather not trust John Doe to try and repair my jacket when I send it in 🤣
I just sat through an almost 4 minute ad for a product I knew nothing about. That's a good ad.
I'm glad us Vancouverites can go for rainy walks on the seawall with our Starbucks now. Thank God for Arc'teryx 🙏
Respect. Never had your jackets, but this is a very cool process of restoration of used clothes.👏
I don't even do sports, let alone so extreme ones, but I want a jacket now. Well done.
Can't wait for this to come to the UK! So many great circular economy programmes happening across the pond
Very Wes Anderson like vibes to this. I love it! Kudos to the creators and directors!
So much detail goes into one jacket. Awesome team.
Only took you 5 years to catch up to Patagonia! Glad to see it spreading.
This is awesome to see! Now if only I could find any of the products I'm looking for in stock...
really great stuff! We need this in so many more clothing companies and industries!
More companies need to offer this service.
I love buying used arcteryx gear. When it says “like new” or “excellent “ it is a brand new product
wow exceptionally edited video!
Being an Adventure ⛷ and a Designer 👨🏻🎨 is cool. But I love 🧡 seeing the actual unique techniques, craftsmanship 🪡, and machinery 🧵 that helps produce and repair our favorite hi-tech garments. 👍🏻
Super cool watch thanks Arcteryx ❤
Awesome! I might be able to afford a tshirt after the 3rd refurb!!! Fingers crossed!!
This is a whole new level of Craftsmanship.
Wow! A 100% diverse company!
Lol and by diverse you mean no white people..
In Canada!! Wtf.
This looks like a dream. I would love to work here
I rather buy regear than new. Arc'teryx puts 100% into their products. They put 200% into their regear products.
Love this!!! I think I might just switch to just buying ReGear now on!!
If you made repairs with different colors like this video I’m sure all of the re gear would be insanely popular
Ngl i kinda love the thought of someone’s grandma re:stitching a jacket im supposed to use in harass weather! Gram always knows whats best !!!😭
Those clothes are actually available with a good discount on their website. Very cool!
Fantastic video. Big well done.
Absolutely impeccable, I am a true jacket person, with a large collection of thrifted/purchased
I love it. It's a Nice project.
If arcteryx grows , they can do that in other countries
Great video, great idea, hope to own one someday
We NEED to up 🆙 our game and continue to manufacture 🪡🧵 quality garments ⛷🏂 and products 🎒👟🥾 in North America 🇺🇸 & 🇨🇦!!!
i love a good advertisement this level of creativity is almost a lost art amongst our capitalist society nike does a great work as well‼️
Bloody amazing video!
That SV is sickkk.
Do you guys regear the DWR? I've never been able to get the jacket to bead as well as new.
Nice work!
Well done, team!
Since 2019, the Amer Sports Corporation is owned by the Chinese Anta Sports group. The Arc'teryx head office is located in North Vancouver and harnesses, backpacks, and other apparel is made in its own factory in New Westminster, BC
The amount of Labor costs. Oh boy.
But Gore-tex does last For-Ever!
I like it.
What about making new products from
more sustainable products as well?
For example? I've never discovered a realistic Gore-Tex alternative tbh.
@@marksmit7864 Klättermusen gear from Sweden uses polyester derived from castor beans. It’s hard wearing and 100% organic. Their 3 layer waterproof garments breathe better than Gore-tex, I feel. Great gear but just as with Arcteryx, it comes at a premium.
Found a Regear Alpha AR. Saving bucks is great. Your products are made so well of course they have a lot of life left in them. Like I am not going to scuff it anyway?
It’s about time
Will it also be accessible to Europe?
This ad format came straight from B&H. Buts that's good, it's feels familiar and trustworthy
It’s almost like it’s profitable!
買你們的產品穿了些時候，有了破洞可以幫忙維修？
Well made video, but it didn't answer the most important question: Do you redo the DWR coating and/or replace GoreTex? The waterproofing is the main reason I buy a new jacket, so buying a used jacket with messed up waterproofing wouldn't be worth nearly the still-high prices you have ReGear listed at.
The ReGear site doesn't list the type of return or condition of the return. There's a big difference between a returned new (ex, due to fit) vs warranty return. If it's been worn a while, in my experience the DWR is deteriorated (and at-home re-DWR treatments never get it back to like new) and the often the wearer has wrecked it with improper washing/care.
What is the name and color of the grey jacket @ 2:43
I’d rather buy regear than new gear any day of the week, mostly because it looks wayyyyy cooler but also because it’s good for the environment
Brilliant!
Will these regear items be available for EU?
this is amazing
soy su fan, he estado siguiendo sus videos durante mucho tiempo y me he suscrito a sus videos. En sus videos, obtuve mucha inspiración, pero tengo algunas ideas nuevas, podemos comunicarse entre sí Discutir, por favor respóndame😁
So why don’t you donate your used things to people that could never afford a nice jacket?
Wait a moment... Wes Anderson is directing clothing advertisements now? 😀
🔥🔥🔥🔥🔥🔥🔥
Wonderful
Who is the Director?
LOVE IT!!!
Patagonia should do something like that
👏👏👏👏
Do we get the clothes back it's refurbished? Otherwise eff this lol.
No. They'll offer you 20% of the original purchase price for new arc'teryx gear instead of fixing and returning it to you under the limited lifetime warranty. (Oh, and they're going to fix it and resell it...) 🤔
Very sick. the SV looked better ! Was almost custom one off.
I had an arcteryx alpha sv jacket. It lost it s stitching around the handcuffs and around the hem. I send it in to arcteryx for the repair. I wanted to pay for the repair. Got my jacket back after 6 weeks unrepaired. They stated the jacket was delaminating and beyond repair. Now what does that say a) about the Quality of the jacket and b) about the repair skills.. I had to fix the jacket myself and will never buy a higher Priced item from them ever again
You just proved what happens when unions are not involved in fabrication.
I wish this was true, but it is not, they are lying to us. I have a freeride jacket that I've taken care of like a baby, the skirt that prevents the powder from going up the jacket got unglued this last season (and so did other seams). I sent it for repair (paying) and they just said that the jacket is too old (5 years) and therefore it cannot be repaired. First, it is a testiment of the low quality, then, it is a testiment of the null commitment of this brand to sustainability.
🤯🤯❤❤
Arc'teryx issued this reply in regards to my jacket submitted for repair earlier this year. It had two notable rips, one that I had already repaired with Tenacious tape and submitted photos of.
"Based on what we’ve seen, this may be repairable however due to For small rips like this, we recommend a product called Tenacious Tape. Once applied, it should restore the area to its normal state. "
Not only will Arc'teryx not be repairing your products in their magical facility in this video, they will not be backing up their products in any way. My jacket is unusable after 2 years of normal wear. I will never be purchasing from this company again, and recommend you all follow suit.
Alright for some but if I’m paying top dollar I want to know it’s new and not repaired
I was just offered by arc'teryx 20% of the original purchase price for new arc'teryx gear instead of fixing and returning it to you under the limited lifetime warranty. (Oh, and they're going to fix it and resell it...) 🤔
No returns, terrible shipping, no communication with a support team on an order that’s been sitting for two weeks in your warehouse “shipped” but awaiting pickup. Yeah arcteryx has fallen from grace. You guys don’t even honour product service requests.
One of the worst customer service for the regear items.Bought a 6 year old atom lt with a almost new condition tag for a 50 dollar less than the current model. After receiving it i found a lot of blemishes on the jacket(Discoloration, Marks etc).I am trying to reach the customer service without any luck since past month. If possible go with a new jacket where you can get a better service.
Thats awesome. Too bad their used gear is still out of my price range. Ill keep using trash bags with holes for my arms and head or the walmart stuff.
The jacket is not a severe environment piece of gear due to the design of the hood. Unless the hood provides coverage above the lower portion of a person's nose the hood prevents the warm moisture exiting the nose to warm the face. It should as well provide complete coverage for goggles. Additionally under severe conditions nose frostbite is a potential by not providing first level nose protection that a hooded jacket should provide.
Most RUclips ads are irrelevant, stupid, obnoxious and a waste of my time. Rarely does the algorithm deliver something interesting worth my time - yay.
Sustainability in reality, not like the sustainability promoted by some lunatics at the UN…
Super gear that i also wear and repair by myself.
All the best!
Man Geil!
Stop making ads. Nobody that even sees ads can afford your overpriced junk. People that can afford your gear don’t need or see ads. Your company is disconnected from reality.
I guess this is not something cost effective for most cases
Yeah, whoever gets my sweaty gross jacket... There's a reason I got rid of it!
All that to fix a small hole 😅
Way to expensive for refurbished products….
This is not a product or item that ever goes up in value. It’s not some vintage Gucci item, I t’s a consumable item. So it is a product that has been used and possibly damaged and repaired….and you are asking 60%-70% of full retail……..not the best idea. Cars hold less value over time.
This won’t work unless you make it worth it…….
Beware! Be very careful ordering research as I have had several bad experiences with Arcteryx and poor attention to detail. I ordered a Cerium jacket used obviously great condition says on website then when they ship it I notice on the shipping invoice it states professionally repaired under arms. What you didn't disclose that before the sale. Then a pair of Gamma pants XL easy enough I own others and arrive as XL TG meaning tall so they don't fit. Hassles and a disgrace honestly for what used to be a quality company!
Let me get none
Probably still cost a kidney 😆
By hand! relax we know, you said like 20 times!
Still too expensive
Exemplary...
Chinese company now. Over priced clothing with average industry quality. Warranty not good for the price you pay.
Fr
i like your brand but i like the money in my bank account more
Look, a clothing company that will show you where their gear is ACTUALLY made... Okay Nike, yer next...
fuking legends (btw I am Australian so swearing is s good thing)
*_darn right Mate!_*
Made in China