My daughter who has a legitimate disability and has had DAS for many years has been denied. She was told to go sit on a bench and a cast member would come get her and reunite her with the family that has waited in line. The family has made reservations for Universal with her disability already approved.
@@13ishAbbie sorry but DAS abusers also claim they got a 100% “disability for reals” too. At Universal you may have been preliminarily approved by IBCESS, but you’ll still have to bring it to Guest Services every day and explain how her disability impacts her park visit that day before you get the Attraction Assistance Pass. Sorry, just too many people have been abusing these disability passes too long and everybody wants to skip a line.
@@waynebarrett3826 70% of LL riders are DAS holders and their guests. Since “it’s not visible” is a mantra people abuse the sh!t out of it and tell others how to do it too.
My issue is the inconsistency in the approvals. My son fits exactly what das would be designed for and have used without issue for years. We got rejected because the person doing interviews said since we had two adults and three kids we could just use rider swap. It sounded like this evaluator would reject any condition if there were at least two adults who could rider swap. On same trip a family member who has kid who is more functional but still deserving of das was approved and they had literally no issues and were shocked we got told no.
Pretty much this. If they went back to the old fast pass we wouldn't need to be interrogating people in wheelchairs. Show up, scan your ticket, come back later at your appropriate time. Got a kid who can't handle it? No problem! Just go buy an ice cream sundae and wait at a relaxing picnic table in the shade! But Disney wants to monetize with all these stupid apps and microtransactions. Until the mindset that led to that goes away, we're stuck with it.
My daughter is very medically fragile and was a wish child and has always had a das. But because she does not have autism she does not qualify. This is crazy be bought DVC because there is very little she can do in life and this was always a place she was treated well.
I'm visually disabled and while I can stand in line, I can't navigate the super winding line paths that are generally quite dark and long for regular lines. This new policy feels fairly discriminatory. I hope Disney changes this and your daughter is able to continue to enjoy the parks.
Nice idea but 1) it’s probably ADA illegal and 2) even if it was legal, people will immediately bring in fake doctor notes made on their home PC’s. CM’s just don’t have the time to verify any one much less every note’s legitimacy.
@@GeococcyxVeloxseveral other theme parks use the dr note system and it has been upheld as legal, there will always be people scamming the system no matter what system is implemented there will always be people trying to get around it
@@adamp2384 ok, didn’t know it passed legal muster but it still won’t change anything. Disney Genie+ and LL financially incentivized people to fake and exaggerate and can’t really blame them. People will make fake notes and doctors will just sign notes like that to prevent Karens from raising hell in their offices.
Granted, a few years after I was in an accident, I used the disability pass with my friend and her kids, and because I needed a wheelchair yes, we got on the rides the littles wanted and I could actually get on; like the Pooh Bear ride and most of FantasyLand, faster. Now, I doubt I would be able to stand in line because loosing at least a foot of height being in a wheelchair will make my anxiety snap, and I'd be miserable it would suck for whoever I'm with so no more amusement parks in my future. Thanks, Bob.
I appreciate the coverage, but there is more going on with the system. Yes attendance and of course denying people would change the lanes. The problem is Disney is setting themselves up for a huge problem that’s will make them look bad in the long run. There is no doubt it has been abused, but cast members or anyone that doesn’t have a true disability would not know if 80 percent are abusing
@independentlyblind5816 absolutely true. Excluding people with physical disabilities is stupid. People that require a walker need to rest their arms, same with cane users. While not common, people with service dogs don't need to be stuck in a long queue asking people to leave their medical equipment alone for an hour. The ADA states reasonable accommodation, and the new DAS system excluding most disabled persons is not reasonable. Ban the abusers, but don't punish everyone else that need a modification to enjoy their experience. It's a good way to continue to loose ticket sales, that's for sure. Then how will they pay for the coming discrimination/ civil rights law suits?
I will be 70 in September and became a DVC member in 2010 when I learned about DAS. Every trip I have taken since Lightening Lane started, our family has purchased it AND Individual LL- and I had DAS. I own my scooter and it flies with me. I cannot ride in a wheelchair because I have been “thrown” out of them multiple times by accident and therefore have actual panic attacks when forced to ride in one. Just 2 weeks ago, while visiting the White House, my family member hit a curb at an angle and it flipped the wheelchair into a busy intersection. Anyway- if a regular queue requires transfer to wheelchair and I cannot get DAS, then I cannot participate in that attraction. Also it is not fair that my family members have to push me and they then loose the ability to enjoy the attraction. We have never abused the DAS and I have been using it since 2010. I told my family our last trip is now officially MY LAST trip, without DAS in the future, I give up.
You bought into that whole DVC thing ??? Really ? ... I'm so sorry for you. There is no bigger scam than the Disney Vacation Club. And now, you're stuck with it, forever. Truly, I'm so sorry for you.
THIS, I think, is the MAJOR reason lines dropped -- many people with disabilities literally can't go. My daughter and I still qualify (I think I do? who knows) and even I think the changes are BS...because they are, whether they affect me or not doesn't change that fact. Having said that, I'm also in need of a scooter these days, and I went recently (May) and most rides accommodated the scooter. I think you'll be fine to visit if the scooter is your only issue! No go at Universal, though. Couldn't take the scooter inside a single ride que.
@@TerryKitts no I am not stuck with it. I have 7 grandchildren that are able to continue going without worrying where to stay. Paying the monthly dues is more than worth it for the accommodations they can choose from. I do not regret it at all. I have received the joy and benefit of DVC many times over.
These changes may help lightning lane, but as someone with a visual disability they really concern me. Many of the line areas once you get into these rides are dark and winding. I went once without the DAS (because I didn't know it existed) and it was an absolute nightmare for me to navigate them. There were too many people for the person helping me to be at my side and guiding me. When I went with the DAS I was able to move without fear of injury in the shorter and less winding line paths, where my helper was able to be at my side. I'm really worried if and when I return to the parks I'll be forced into a situation where I could be injured because what vision I do have is dramatically impacted by lack of light.
The shorter lines are probably because people who needed DAS (and were denied) are no longer going. Disney made a huge mistake with this choices and will end up losing money. There are ways to eliminate abuse by requiring doctor notes to back up the needs for DAS. For some reason Disney chooses not to go down that road.
Currently at WDW and it’s almost 4th of July which is the peak of summer season for WDW. We don’t buy Genie+ or LL because we’d rather spend the money elsewhere. Have to say, while standby lines aren’t great, they’re not intolerable either. Most of the E-ticket rides are between 30-60 minutes in the standby. I’ll get a lot of hate for this, but I’m personally glad they cracked down on DAS. It needed to be done. Last time we were here was during Covid before they implemented LL and Genie+ but after they did away with FP+. So essentially the only people using FP line was supposed to be DAS people. I kid you not, there was a huge steady stream of people going through that line. I counted the ratio at slinky dog. They were letting in 3:1 DAS. Meaning 30% of the people riding the ride were claiming DAS. Thats total abuse. And that’s BEFORE we had to start paying for it.
I think if you truly need DAS then you should be able to provide something from a doctor stating why and there should be what is and is not acceptable with a medical note.
@bloodflow82 - I believe that DAS was, and is, intended to fail, just like the selection of Chapek was intended to fail. DAS is the "fall guy". When Disney gets sued successfully, they will end DAS by saying "Well, we tried", and recommend Genie+ instead (at an extra cost). No more doctors, or cast members pretending to be doctors. Just stand in the Genie+ lane or the standby lane (if you can't afford Genie+). I'm not saying it's "fair", but this is how people like Iger think. DAS is Iger's "sacrificial lamb" to placate social media.
Disney does not take proof paperwork when offered. They absolutely refuse to even consider looking at any paperwork as opposed to the third party screening for Universal’s DAS. No the systems are not the same for Disney and Universal. Many people have absolutely wanted to prove their need to the tune of 5” binders of diagnosis and treatments complete with X-rays, pix and lab tests and Disney still WON’T take it. What do you propose someone do in that case?
I'm not sure how what they are claiming can be mathematically possible. If there are 50 people each in 2 lines or there are 90 people in one line and 10 in the other, there are 100 people no matter what. There should only be a significant wait time difference between the two lines if riders were immediately going back to the Lightning Lane. What further confounds their version of the story is that there was a nearly year long period where Fastpass/Lightning Lane was not available, but DAS was (with some months breaking attendance records under Chapek), yet somehow the wait times were shorter. The problem started when Lightning Lane started. So it worked during the period when DAS and Fast Pass were available, and it worked when only DAS was available, but it didn't work when both DAS and Lightning Lane were available, so obviously the problem is DAS. Also the same number of people move faster when you push them into one line. Got it. Disney lies. We know this. Of course they are going to say it's a success, but since they get to define "success" they will just make it mean whatever they need it to mean.
My grandpa recently got his first pair of tickets in months and applied for DAS and was denied. He has congestive heart failure and wants to go on the slow rides, but he can't wait in line or he'll die, and he has early dementia. My grandma actually was on the line and asked what would they do if he died due to the heat and they said "you'd be reimbursed for your hospital stay." Meanwhile I applied for DAS because I have my own issues which are severe.
Since Covid hit, I've been practicing STAYING at home. Because of that, I realized that I don't need Disney. I used to go to WDW twice a year - once for the spring EPCOT flower / garden festival, and once for the fall EPCOT food / wine festival. After the death of Splash Mt, I let my AP lapse, saving about $1,500.00. Enjoy the shorter lines. I'll enjoy the money I'm saving. 🤑
So it's okay to take people who need the DAS system out of Attraction lines for the purpose of the wait times being shorter. We all wait in lines for Disney bus transportation. Should we banish all the people who ride scooters from the Disney bus system? That would certainly lower the wait times to get on a Disney Bus.
You know what would reduce "abuse" of the system? Disney not having so many LL reservations for rides in the first place. The last time I was at a Disney park was about 2 years ago, and I had seen enough of what LL did with incredibly short (physically) lines that would be 20 minute waits in the past with even with Fastpass that took two to three times longer due to the Lightning Lane. I counted how many LL people they let through versus standby at the merge points, at it was always at least 5 to 1 in some cases 10 to 1. Back in the day of FP, I never saw that many FP people be put on for every standby guest, in fact I would almost say the ratios were flipped back then. I mean the fact alone that you can have LL start to backup means they are giving out too damn many LL reservations whether through Genie+ or for individual rides. The unfortunate thing though, is Pandora's box is already open, Disney is making way too much money from this system, they're never going to pull back, the fact at Disneyland they added a LL to Pirates, a ride that would gobble up people and absolutely does not need a LL, because they closed Haunted Mansion down for refurb/build because it would be "unfair" to people who paid for Genie+ if they didn't have as many options. That's basically why I won't go back, has nothing to do with wokeness, or screwing up rides, it's Lightning Lane has made that park unbearable. And before people say "well other parks have it", yeah they do and it cost like $80 on a SLOW day, and on busy days it very well could cost as much as another day's ticket. Disney is, and this has probably never been uttered in history, just too damn cheap.
@@chrisfoxwell4128 While it may have been full of fakers, they still overbooked even with fakers. Every DAS person who gets a reservation should take away one of the "Fastpasses" that are available for Genie+ purchasers, and either it did not OR it did and my statement that Disney overbooks it is absolutely true.
@user-li2yv5je5e There can't be more fakers than slots, because the slots are available line skips on a ride, and if those have been used up for a particular time, then there are no more available for that time and if they want to skip they have to wait to later in the day, or not at all if there are no more available line skips for the whole day. Being part of DAS does not guarantee you get a spot when you want it.
I think it's important to note that DAS has "increased" because when there was the fast pass + system, there wasn't a need for people with disabilities to even use DAS. There are many more people out there than you think who have issues unseen to the eye. ASD can be only one of them (not all ppl with ASD have melt downs). Many other people have joint issues, nervous system issues, gut issues. Can you imagine now having to stand in a sometimes 2+ hours with the risk of crapping your pants. If you're on your own, ain't no body going to let you cut in front of them after you tell them you had to run off to the toilet.
Literally just require a doctors note. You’ll get rid of scammers and disabled guests wont be scared for their lives. The decrease in lines you’re seeing is because people don’t want to go to a hot park in the summer and tons of disabled people do not want to go to a park that clearly doesn’t want them. But yknow where those disabled guests are going? They’re going to universal just like the people who have been priced out by disney
With a rapidly aging demographics in the US, i can see this backfiring really hard in a few years just because of grandparents wanting to visit with the kiddos. Both Disney and Universal are going to need to find a way to drastically increase capacity for people with disabilities, not just cutting line times.
We would like to assure you that Disney's parks are fully ADA compliant. We have posted warnings that people who are averse to long lines and sub-tropical heat and humidity should not participate in any Disney attraction with a wait time longer than five minutes. We also have warning signs on our more forceful rides, warning people with neck or back injuries not to ride. Please respect these warning signs, and be aware of your own personal limitations, so you can have a safe and fun day in our Disney Parks. 🏰
Interesting observation, but faulty. Sunday, I waited in the Accessibility Line for nearly three hours; I already had DAS and merely wanted to add 2 guests to my DAS. Once in Disneyland, true, the standby times were down, but the park itself was not as busy as in times past. In fact, even on the special event pride nights, Disneyland seemed very light compared to May. I suspect that a better metric comparison will show up when crowds pick up for Halloween.
If you want a law enforcement discount for tactical gear, you send documentation of your law enforcement status when registering an account and/or ordering merch. It should be the same here. Require a doctor's note every 1 to 3 years to acquire and maintain an account, then the ducket perks should automatically kick in. Park staff shouldn't be bothering with administration and accounting. They should focus on customer experience
i was there saturday.we were denied das pass for my grandson hes had it for 5 years.he is on medication for adhd and also autism.we were able to get on 2 rides during fireworks all the rides were minimum 50 minutes .and even if we got it there only allowing 2 rides a day,buying a ticket to get in than paying extra to go on rides is like buying a house and paying a fee to sleep every night .we have 4 annual passes thats 4000 a year,might give them up if things dont get better
So many people are healthy enough to wait while traveling to Disney, waiting for the parking tram, waiting for security and to scan in at the gate, waiting for food, waiting to walk to the ride in hot weather, but too sick to wait in lines?
@@unclejesseandtherippers4047 you have no clue.evrything you said is nothing like standing in a confined line for up to an hour with a child with a disability.
@@rickmolinaro9851 hopefully you can use the coping mechanism he uses in the confined car. He’s also shown he can cope with lighting lane lines which are confined too. DAS was so abused that it was 70% of lighting lanes. It was way too generous and easy to get. They had to restrict it to the most severe cases.
I do agree that many people have abused this disable system, because these people have now made it harder for people that truly are disability to be able to use the system. There has to be another way for people that have disability to be able to still use the system without being turned away. One way was that this person would have to provide a doctor note from a true doctor, that can be proven. It is a true legal doctor that this person does have disabilities and cannot do whatever for long period of time. This is just one idea that can still make it easier for people that truly do have the disability that truly cannot stand in a line. Long period of time to be able to bypass the system to maybe come back in an hour or whatever to get the ride. Plus in hopes that it would prevent people that are lying that they have disabilities to keep from using abusing the system. Disney has messed this big time by having to pay for these fast passes and pay for Genie plus to get them. People do not have that kind of money that they are asking upon paying to get into the park paying for the food paying to stay there, has become true greedy, and trying to make so much money in a fast way. so in my eyes, Disney has cost this to happen and should be held reliable for it too.
The last several times I've gone to Disneyland from here in San Antonio it hasn't been made me feel like a kid again like it used to. When they started doing reservations I realized I was done!
I am legitimately disabled and brought my social security disability paperwork when we went in 2022. The cast member was horrified to look at t like it was dangerous to do so. I was surprised how easy it was to get DAS.......
Instead of Disney, trying to determine what is disable they should use the handicap signs that are given through the state. The qualifications would be that it would have to be a parent or guardian if the disability is related to a child. Grandparents or any other caregiver, do not qualify as being able to get DAS
Even if it is helping the lines, it's not okay to do so at the expense of disabled guests! While I do agree there was abuse, I think the amount if being vastly exaggerating. And if they actually cared about abuse, they would require proof. It's not illegal nor a HIPAA violation to do so.
I wrote Disney concerning DAS. I am medically disabled and can’t not stand in the sun for long times and get panic attacks if too crowded in a line. I do not have autism though. Since you have to have your trip booked before you can see about getting a DAS pass I want to know if I can get a full refund if I am not granted DAS. That is the only way I could go to Disneyland.
Wow imagine, when the lines are longer, people who can tough it out in shorter lines end up needing accomodations they didn't when the lines were shorter. Must be abuse /s
It is sad that there are those who abuse the program, which makes Disney have to change. It is hurting those who actually have a disability because of them.
Went November 2021 before Genie+ rolled out at Disneyland and the lines had pretty decent wait times without Lightning Lanes (except Peter Pan, which was its usual 40 minutes). I rode Big Thunder when they were using the extended rope queue but the app showed a not bad wait time and I didn’t feel like rolling up to the exit for a return time because I felt like I could handle being on my feet for it and honestly the line kept moving a decent pace. I may have only waited 20 minutes but it didn’t feel long because there no pauses for Fastpass/Lightning Lane and the ADA groups are loaded into a few specific rows on the trains that load on the right platform at an interval and not every single train
For about 10 years or more Disneyland would let anyone use the handicap access without any question. This includes vehicles arriving at the Disneyland Park that would ask for the special up front parking that had limited disability spots when arriving at Disneyland. Annual pass holders and families with strollers were the most recognized. Once the word got around about the free for all, people were taking advantage of this no questioned asked policy. I was leaving Disneyland on the tram and the special van that is supposed to be used for the DAS had a line of seven to ten people with strollers. This was a common scene at the trams. This problem we now have with the DAS is completely Disneyland's doing.
Of course, fast pass used to be free. Now, it's not. Disney has an incentive to turn these disabled "freeloaders" into profitable, Genie+ paying customers. DAS will get ruled against in court, then Iger will end it, saying "it's the court's fault". The disabled will have no choice but to buy Genie+ at that point. I know it's evil, but that's how Iger thinks. Disney is Iger's "Game of Thrones", and he's the scheming King.
Imagine having a child with every issue under the sun that USED to qualify for DAS and relied on it to make Disney enjoyable. Now imagine that same child no longer qualifies cause they're not on the spectrum and at the end of your DAS call an asshole 17 year old cast member recommends you purchase Genie+ 👍 😂. Maybe you can't imagine it, you don't know what it's like. They're like Sony to Xbox, they saw an opportunity to make more money in an area untapped, whole extra demographic DISABLED PEOPLE woohoo. Gotta say they're so smart, every way they can maximize a dollar they do it. Morals, principles, ethics right out the window.
Have a cousin who is blind. It has been a few years now but he got the kids on rides with him. Saving a lot of time in lines. Was it abused, yes. I still say they need seating for those not going on the rides as we wait for them to get through the line and ride. My wife has breathing problems and my knees give me problems if I stand too long. I'm in my 70s.
That's crazy. I don't understand why people even go to parks that give you times that long. My limit is probably 30 minutes. But when you can go to smaller places that are cheaper with less lines, why would you go to a place like Disney in the first place? That just seems insane to me. For me, my idea of a vacation is getting a hotel with an indoor water park. You're dealing with hundreds of dollars for that, instead of thousands! And there is no line, you don't have to leave to get food, if you get tired go to your hotel and lay down. It's nice. :)
If I'm spending that much money, I'd rather go on a cruise than a theme park. The experience is as lively or chill as you want it to be, the food is better than the parks. If you drink too much, your cabin is just steps away. There's gambling (except for Disney lines), and onboard shopping. Or just chill on the deck, by the pool, or in the pool - it's your choice. Disney parks are WAY too controlling today, demanding reservations for everything in advance. I'm more the spontaneous type, doing what I want, when I want. Fun !
Did you think maybe Disney offended the disability community and they would rather go to Universal where they CAN get their accommodations??? A doctor's note is good enough to get Social Security disability and handicapped parking, why is a doctor's note not sufficient! This is saying to get DAS pass is much more difficult than it should be! Disney used to be my happy place, but Disney offended me and my community and now losing my money over to Universal where I CAN get my accomodations on a doctor's note!
From interacting with other disabled people in various groups, most disabled people are choosing to no longer go to Disney since many of us who NEED DAS no longer will qualify for it. My adult son who is Autistic no longer qualifies. I with my PTSD, MCS, and other conditions, no longer qualify. Despite the fact that we SHOULD be able to qualify based on their own website. So, the new system has essentially eliminated not those who abused the system, but those who NEED it, instead.
Funny thing is that is not true and you would not want to live like this. I am neurodivergent and have a cognitive disability. I am also physically disabled but with 3 (not 1 or 2) invisible disabilities. I was denied and told to do rider swap or leave line and return if I needed restroom. That would not work for me since I do solo trips. I was then told to buy Genie + for the rides to be "reserved" but don't feel the need to spend more when I already spent for add-ons for trip. So what did I do, cancel the reservations I could and adjusted my current one (2 separate trips of 5 and 7 days) so I don't loose so much money) and to include just the basics for the one I can't. Cancelled DDP, cancelled the tour I was going to do, and cancelled all the nighttime experiences - dessert party for HEA, Spice road for Luminous, and the Fantasmic meal for reservations. I know they can afford to take the hit on this, but my money will be better spent at other places that don't think I am faking. By the way, I would gladly not be in this position with all the invisible things that cause my life to already be difficult. But I also would not wish what I go through on anyone.
Oh why didn't they? Seems like requiring a doctors note would accomplish the goal while minimizing inconvenience. In any case thanks for the clarification. Was not clear.
@@cfoy3 there’s a lawsuit pending against SeaWorld because of this. I think originally that was the plan and when that lawsuit was filed in January, they changed course.
I highly doubt it was 80% abuse... that is such a made-up stat. So many people have invisible disability so they do not just by looking at them walk in. My son is that way... I have not applied to DAS yet. I have to wait till Oct. I think if they are going to deny most people now they should at least allow us to apply when we are booking our vacations so we can plan on what we are going to do and can cancel our trip and just go to Universal instead... cause by 30 days most things are locked in. I know das has helped my son soo much and I know most of us would rather we just switch to Universal system were we need to show documentation. I can happily show all the document from his Dr and his IEP.
That's exactly what they're going to do. This was not a coincidence. They gutted DAS Sai they could sell more of whatever Genie+ thing they have. People with disabilities are paying the price
If they say 80% were DAS abusers, why did they give it to them in the first place??? I’m not a person that requires DAS and think that people that can present a medical certificate to prove that they need it, then they shouldn’t be denied! Sometimes I think they should just not give out DAS, no lightning lane multi nor single, nothing! Just let us all suck it up and stand in line. If we can’t handle that, then we don’t go! I would love to go to concerts, but I can’t stand loud music cuz of migraines, so I simply don’t go!
Wrong, DAS at Disneyland was never available for persons with mobility issues. It was only for cognitive disabilities or severe functional disabilities that made it impossible for them to wait in lines. It WAS NOT for persons who had difficulties waiting in lines due to mobility issues. I know, I am partially disabled and had applied for DAS both before and after the changes, and was denied as I was not in the intended population. For persons like me, the method of access was to go to the handicap entrance to a ride and request a return time. Then I would be provided with a time that approximated my wait time as if I had waited in stand by. This shoots down your theory that my use of handicap access was causing an increase in the stand by wait time. Im getting tired of these hack videos that are using fake instances and incorrect information to create interest in your channel, and end up vilifying the disabled. I have had a guest be physically aggressive with me for using a handicap return time, and this kind of “reporting” emboldens that kind of behavior by making it sound like we have been cheating the system. And it fails to point out areas where Disney actually fails to address the needs of the disabled guest population. This video is a HUGE disservice.
The new system sucks my wife and I both are both disabled we have been declared that way by medical doctors we can’t wait in long lines , we can’t wait in the heat and we are both in our sixty’s and on top of that I have ptsd from military service so being stuffed in heavy crowded lines really doesn’t work for me , so I could understand if Disney said we need a medical doctor to give something saying so that would be fully understandable but for Disney to have the power to say your not disabled when everyone else says you are is wrong , they are definitely not following American Disability Act laws and I guess I’m done going
The ADA does not grant unlimited and total accommodation. With an inability to be in the heat, I can't imagine how people even make it to the back of the park on a hot day.
Sorry, there is "disabled", and there is "DAS disabled". You're not "DAS disabled"... no mouse for you 🚫! Seriously, DAS is more to do with mental disability than physical disability, hence the confusion. Iger created "DAS" to fail in court, so he can eliminate DAS to comply with the court decision, without being crucified by social media "Hey, it's the court's fault". The replacement? Just buy a Genie+ to avoid the standby line (at an extra cost). Freeloading DAS guests changed into extra profits for Disney. "Mission accomplished".
@@chrisfoxwell4128 the American disability act states that it is illegal to deny disability services to those that are disabled no matter what the disability is and that includes mental disability as well as physical disability ok well I’ve had 19 different surgeries to put me back together from military service and my wife has 2 different kinds of arthritis that has left her with multiple surgeries to deal with the damage from that and like I said dealing with rude people in crowds is hard when it happened I just what to go postal on them so what’s better me sitting off to the side out of everyone’s way for a return time or freaking out on rude assholes from PTSD , so until you have been through what others have been through you mite what to think about why someone needs a little help and compassion , and even getting the das pass doesn’t mean I get in any faster then you it just lets me stay out of other peoples way that’s it plain and simple what’s wrong with that ?
We would like to assure you that Disney's parks are fully ADA compliant. We have posted warnings that people who are averse to long lines and sub-tropical heat and humidity should not participate in any Disney attraction with a wait time longer than five minutes. We also have warning signs on our more forceful rides, warning people with neck or back injuries not to ride. Please respect these warning signs, and be aware of your own personal limitations, so you can have a safe and fun day in our Disney Parks. 🏰
My daughter who has a legitimate disability and has had DAS for many years has been denied. She was told to go sit on a bench and a cast member would come get her and reunite her with the family that has waited in line. The family has made reservations for Universal with her disability already approved.
Yup. Yup.
So how would that work with myself waiting and my 12 year old son by himself in line 🤷♀️. Make no sense!
@@13ishAbbie sorry but DAS abusers also claim they got a 100% “disability for reals” too.
At Universal you may have been preliminarily approved by IBCESS, but you’ll still have to bring it to Guest Services every day and explain how her disability impacts her park visit that day before you get the Attraction Assistance Pass. Sorry, just too many people have been abusing these disability passes too long and everybody wants to skip a line.
I think that a lot of disabled people are just saying screw it and not going to Disney!
Which would also explain the drop in attendance!
That's what I've seen in many disability support groups.
How would a cast member even know??? So many disorders are not visible
@@waynebarrett3826 70% of LL riders are DAS holders and their guests. Since “it’s not visible” is a mantra people abuse the sh!t out of it and tell others how to do it too.
My issue is the inconsistency in the approvals. My son fits exactly what das would be designed for and have used without issue for years. We got rejected because the person doing interviews said since we had two adults and three kids we could just use rider swap. It sounded like this evaluator would reject any condition if there were at least two adults who could rider swap. On same trip a family member who has kid who is more functional but still deserving of das was approved and they had literally no issues and were shocked we got told no.
Just return to the old Fast Pass system and stop being so greedy!
Pretty much this. If they went back to the old fast pass we wouldn't need to be interrogating people in wheelchairs. Show up, scan your ticket, come back later at your appropriate time. Got a kid who can't handle it? No problem! Just go buy an ice cream sundae and wait at a relaxing picnic table in the shade!
But Disney wants to monetize with all these stupid apps and microtransactions. Until the mindset that led to that goes away, we're stuck with it.
they won't return to Fastpass. they spent over 2 billion dollars to figure out how to turn the free thing into a paid thing.
My daughter is very medically fragile and was a wish child and has always had a das. But because she does not have autism she does not qualify. This is crazy be bought DVC because there is very little she can do in life and this was always a place she was treated well.
I'm visually disabled and while I can stand in line, I can't navigate the super winding line paths that are generally quite dark and long for regular lines. This new policy feels fairly discriminatory. I hope Disney changes this and your daughter is able to continue to enjoy the parks.
@@actchickcee - Being visually disabled means you can’t follow the people in front of you? I’m not getting it, but I’m sure it’s a me problem.
@@Darkstar-se6wcso you had to go out of your way to be nasty to a person with a medical condition. Maybe you are the problem!!
People will be inclined to go to Universal now over Disney
Us
Disney is handing money over to Universal right now... With DAS right now and Epic universe opening next year... I don't even feel bad for Disney
Lots of people with true disabilities are being turned away now, agreed it should be a dr note based system, not a good look for disney
Nice idea but 1) it’s probably ADA illegal and 2) even if it was legal, people will immediately bring in fake doctor notes made on their home PC’s. CM’s just don’t have the time to verify any one much less every note’s legitimacy.
@@GeococcyxVeloxseveral other theme parks use the dr note system and it has been upheld as legal, there will always be people scamming the system no matter what system is implemented there will always be people trying to get around it
@@adamp2384 ok, didn’t know it passed legal muster but it still won’t change anything. Disney Genie+ and LL financially incentivized people to fake and exaggerate and can’t really blame them. People will make fake notes and doctors will just sign notes like that to prevent Karens from raising hell in their offices.
People with disabilities should get the same treatment toddlers do.
Anyone can fake dr. Notes. It needs to be documented very thoroughly and not just someone's 'word'
wait times have already plummeted at MK
I'm sure the DAS changes reducing lightening lane has *nothing* to do with attendance dropping. Eyeroll
Granted, a few years after I was in an accident, I used the disability pass with my friend and her kids, and because I needed a wheelchair yes, we got on the rides the littles wanted and I could actually get on; like the Pooh Bear ride and most of FantasyLand, faster. Now, I doubt I would be able to stand in line because loosing at least a foot of height being in a wheelchair will make my anxiety snap, and I'd be miserable it would suck for whoever I'm with so no more amusement parks in my future. Thanks, Bob.
I appreciate the coverage, but there is more going on with the system. Yes attendance and of course denying people would change the lanes. The problem is Disney is setting themselves up for a huge problem that’s will make them look bad in the long run. There is no doubt it has been abused, but cast members or anyone that doesn’t have a true disability would not know if 80 percent are abusing
@independentlyblind5816 absolutely true. Excluding people with physical disabilities is stupid. People that require a walker need to rest their arms, same with cane users. While not common, people with service dogs don't need to be stuck in a long queue asking people to leave their medical equipment alone for an hour. The ADA states reasonable accommodation, and the new DAS system excluding most disabled persons is not reasonable. Ban the abusers, but don't punish everyone else that need a modification to enjoy their experience. It's a good way to continue to loose ticket sales, that's for sure. Then how will they pay for the coming discrimination/ civil rights law suits?
I will be 70 in September and became a DVC member in 2010 when I learned about DAS.
Every trip I have taken since Lightening Lane started, our family has purchased it AND Individual LL- and I had DAS. I own my scooter and it flies with me. I cannot ride in a wheelchair because I have been “thrown” out of them multiple times by accident and therefore have actual panic attacks when forced to ride in one. Just 2 weeks ago, while visiting the White House, my family member hit a curb at an angle and it flipped the wheelchair into a busy intersection.
Anyway- if a regular queue requires transfer to wheelchair and I cannot get DAS, then I cannot participate in that attraction.
Also it is not fair that my family members have to push me and they then loose the ability to enjoy the attraction.
We have never abused the DAS and I have been using it since 2010.
I told my family our last trip is now officially MY LAST trip, without DAS in the future, I give up.
You bought into that whole DVC thing ??? Really ? ... I'm so sorry for you. There is no bigger scam than the Disney Vacation Club. And now, you're stuck with it, forever. Truly, I'm so sorry for you.
THIS, I think, is the MAJOR reason lines dropped -- many people with disabilities literally can't go. My daughter and I still qualify (I think I do? who knows) and even I think the changes are BS...because they are, whether they affect me or not doesn't change that fact.
Having said that, I'm also in need of a scooter these days, and I went recently (May) and most rides accommodated the scooter. I think you'll be fine to visit if the scooter is your only issue! No go at Universal, though. Couldn't take the scooter inside a single ride que.
@@TerryKitts no I am not stuck with it. I have 7 grandchildren that are able to continue going without worrying where to stay. Paying the monthly dues is more than worth it for the accommodations they can choose from. I do not regret it at all. I have received the joy and benefit of DVC many times over.
The only correct solution is to bring back Fast Passes.
These changes may help lightning lane, but as someone with a visual disability they really concern me. Many of the line areas once you get into these rides are dark and winding. I went once without the DAS (because I didn't know it existed) and it was an absolute nightmare for me to navigate them. There were too many people for the person helping me to be at my side and guiding me. When I went with the DAS I was able to move without fear of injury in the shorter and less winding line paths, where my helper was able to be at my side. I'm really worried if and when I return to the parks I'll be forced into a situation where I could be injured because what vision I do have is dramatically impacted by lack of light.
The shorter lines are probably because people who needed DAS (and were denied) are no longer going. Disney made a huge mistake with this choices and will end up losing money. There are ways to eliminate abuse by requiring doctor notes to back up the needs for DAS. For some reason Disney chooses not to go down that road.
70% of LL were DAS. The lines are moving because those DAS scammers are not using it.
Currently at WDW and it’s almost 4th of July which is the peak of summer season for WDW. We don’t buy Genie+ or LL because we’d rather spend the money elsewhere. Have to say, while standby lines aren’t great, they’re not intolerable either. Most of the E-ticket rides are between 30-60 minutes in the standby.
I’ll get a lot of hate for this, but I’m personally glad they cracked down on DAS. It needed to be done. Last time we were here was during Covid before they implemented LL and Genie+ but after they did away with FP+. So essentially the only people using FP line was supposed to be DAS people. I kid you not, there was a huge steady stream of people going through that line. I counted the ratio at slinky dog. They were letting in 3:1 DAS. Meaning 30% of the people riding the ride were claiming DAS. Thats total abuse. And that’s BEFORE we had to start paying for it.
I think if you truly need DAS then you should be able to provide something from a doctor stating why and there should be what is and is not acceptable with a medical note.
Exactly the same system universal uses and it works the way it is intended
Let the HIPPA violation lawsuits begin. Theme park employees with Medical records. Wonder which compliance trainings they bought.
@bloodflow82 - I believe that DAS was, and is, intended to fail, just like the selection of Chapek was intended to fail. DAS is the "fall guy". When Disney gets sued successfully, they will end DAS by saying "Well, we tried", and recommend Genie+ instead (at an extra cost). No more doctors, or cast members pretending to be doctors. Just stand in the Genie+ lane or the standby lane (if you can't afford Genie+). I'm not saying it's "fair", but this is how people like Iger think. DAS is Iger's "sacrificial lamb" to placate social media.
Disney does not take proof paperwork when offered. They absolutely refuse to even consider looking at any paperwork as opposed to the third party screening for Universal’s DAS. No the systems are not the same for Disney and Universal. Many people have absolutely wanted to prove their need to the tune of 5” binders of diagnosis and treatments complete with X-rays, pix and lab tests and Disney still WON’T take it. What do you propose someone do in that case?
Even with Doctors notes you are being denied.
I'm not sure how what they are claiming can be mathematically possible. If there are 50 people each in 2 lines or there are 90 people in one line and 10 in the other, there are 100 people no matter what. There should only be a significant wait time difference between the two lines if riders were immediately going back to the Lightning Lane.
What further confounds their version of the story is that there was a nearly year long period where Fastpass/Lightning Lane was not available, but DAS was (with some months breaking attendance records under Chapek), yet somehow the wait times were shorter. The problem started when Lightning Lane started.
So it worked during the period when DAS and Fast Pass were available, and it worked when only DAS was available, but it didn't work when both DAS and Lightning Lane were available, so obviously the problem is DAS. Also the same number of people move faster when you push them into one line. Got it.
Disney lies. We know this. Of course they are going to say it's a success, but since they get to define "success" they will just make it mean whatever they need it to mean.
How much of the shorter lines is due to DAS changes and how much is just the attendance drop?
My grandpa recently got his first pair of tickets in months and applied for DAS and was denied. He has congestive heart failure and wants to go on the slow rides, but he can't wait in line or he'll die, and he has early dementia. My grandma actually was on the line and asked what would they do if he died due to the heat and they said "you'd be reimbursed for your hospital stay." Meanwhile I applied for DAS because I have my own issues which are severe.
Insane⚡
Practice standing at
Home...
Since Covid hit, I've been practicing STAYING at home. Because of that, I realized that I don't need Disney. I used to go to WDW twice a year - once for the spring EPCOT flower / garden festival, and once for the fall EPCOT food / wine festival. After the death of Splash Mt, I let my AP lapse, saving about $1,500.00. Enjoy the shorter lines. I'll enjoy the money I'm saving. 🤑
So it's okay to take people who need the DAS system out of Attraction lines for the purpose of the wait times being shorter. We all wait in lines for Disney bus transportation. Should we banish all the people who ride scooters from the Disney bus system? That would certainly lower the wait times to get on a Disney Bus.
You know what would reduce "abuse" of the system? Disney not having so many LL reservations for rides in the first place. The last time I was at a Disney park was about 2 years ago, and I had seen enough of what LL did with incredibly short (physically) lines that would be 20 minute waits in the past with even with Fastpass that took two to three times longer due to the Lightning Lane. I counted how many LL people they let through versus standby at the merge points, at it was always at least 5 to 1 in some cases 10 to 1. Back in the day of FP, I never saw that many FP people be put on for every standby guest, in fact I would almost say the ratios were flipped back then. I mean the fact alone that you can have LL start to backup means they are giving out too damn many LL reservations whether through Genie+ or for individual rides.
The unfortunate thing though, is Pandora's box is already open, Disney is making way too much money from this system, they're never going to pull back, the fact at Disneyland they added a LL to Pirates, a ride that would gobble up people and absolutely does not need a LL, because they closed Haunted Mansion down for refurb/build because it would be "unfair" to people who paid for Genie+ if they didn't have as many options. That's basically why I won't go back, has nothing to do with wokeness, or screwing up rides, it's Lightning Lane has made that park unbearable. And before people say "well other parks have it", yeah they do and it cost like $80 on a SLOW day, and on busy days it very well could cost as much as another day's ticket. Disney is, and this has probably never been uttered in history, just too damn cheap.
That was sort of the point of the video. LL was 80% full of DAS fakers.
@@chrisfoxwell4128 While it may have been full of fakers, they still overbooked even with fakers. Every DAS person who gets a reservation should take away one of the "Fastpasses" that are available for Genie+ purchasers, and either it did not OR it did and my statement that Disney overbooks it is absolutely true.
@user-li2yv5je5e There can't be more fakers than slots, because the slots are available line skips on a ride, and if those have been used up for a particular time, then there are no more available for that time and if they want to skip they have to wait to later in the day, or not at all if there are no more available line skips for the whole day. Being part of DAS does not guarantee you get a spot when you want it.
I think it's important to note that DAS has "increased" because when there was the fast pass + system, there wasn't a need for people with disabilities to even use DAS. There are many more people out there than you think who have issues unseen to the eye. ASD can be only one of them (not all ppl with ASD have melt downs). Many other people have joint issues, nervous system issues, gut issues. Can you imagine now having to stand in a sometimes 2+ hours with the risk of crapping your pants. If you're on your own, ain't no body going to let you cut in front of them after you tell them you had to run off to the toilet.
Literally just require a doctors note. You’ll get rid of scammers and disabled guests wont be scared for their lives. The decrease in lines you’re seeing is because people don’t want to go to a hot park in the summer and tons of disabled people do not want to go to a park that clearly doesn’t want them. But yknow where those disabled guests are going? They’re going to universal just like the people who have been priced out by disney
With a rapidly aging demographics in the US, i can see this backfiring really hard in a few years just because of grandparents wanting to visit with the kiddos. Both Disney and Universal are going to need to find a way to drastically increase capacity for people with disabilities, not just cutting line times.
Honestly Disney has drawn a line here that says don’t come to the park if you are Disabled there is no accommodation for you
What happens when you put "melo" and "dramatic" together?
We would like to assure you that Disney's parks are fully ADA compliant. We have posted warnings that people who are averse to long lines and sub-tropical heat and humidity should not participate in any Disney attraction with a wait time longer than five minutes. We also have warning signs on our more forceful rides, warning people with neck or back injuries not to ride. Please respect these warning signs, and be aware of your own personal limitations, so you can have a safe and fun day in our Disney Parks. 🏰
I was at Epcot and DHS earlier this month and purchased Genie+. The lightning lines were much shorter than what we experienced in November.
Interesting observation, but faulty. Sunday, I waited in the Accessibility Line for nearly three hours; I already had DAS and merely wanted to add 2 guests to my DAS. Once in Disneyland, true, the standby times were down, but the park itself was not as busy as in times past. In fact, even on the special event pride nights, Disneyland seemed very light compared to May. I suspect that a better metric comparison will show up when crowds pick up for Halloween.
If you want a law enforcement discount for tactical gear, you send documentation of your law enforcement status when registering an account and/or ordering merch. It should be the same here. Require a doctor's note every 1 to 3 years to acquire and maintain an account, then the ducket perks should automatically kick in. Park staff shouldn't be bothering with administration and accounting. They should focus on customer experience
i was there saturday.we were denied das pass for my grandson hes had it for 5 years.he is on medication for adhd and also autism.we were able to get on 2 rides during fireworks all the rides were minimum 50 minutes .and even if we got it there only allowing 2 rides a day,buying a ticket to get in than paying extra to go on rides is like buying a house and paying a fee to sleep every night .we have 4 annual passes thats 4000 a year,might give them up if things dont get better
So many people are healthy enough to wait while traveling to Disney, waiting for the parking tram, waiting for security and to scan in at the gate, waiting for food, waiting to walk to the ride in hot weather, but too sick to wait in lines?
@@unclejesseandtherippers4047 you have no clue.evrything you said is nothing like standing in a confined line for up to an hour with a child with a disability.
@@rickmolinaro9851 hopefully you can use the coping mechanism he uses in the confined car. He’s also shown he can cope with lighting lane lines which are confined too.
DAS was so abused that it was 70% of lighting lanes. It was way too generous and easy to get. They had to restrict it to the most severe cases.
I do agree that many people have abused this disable system, because these people have now made it harder for people that truly are disability to be able to use the system. There has to be another way for people that have disability to be able to still use the system without being turned away. One way was that this person would have to provide a doctor note from a true doctor, that can be proven. It is a true legal doctor that this person does have disabilities and cannot do whatever for long period of time. This is just one idea that can still make it easier for people that truly do have the disability that truly cannot stand in a line. Long period of time to be able to bypass the system to maybe come back in an hour or whatever to get the ride. Plus in hopes that it would prevent people that are lying that they have disabilities to keep from using abusing the system. Disney has messed this big time by having to pay for these fast passes and pay for Genie plus to get them. People do not have that kind of money that they are asking upon paying to get into the park paying for the food paying to stay there, has become true greedy, and trying to make so much money in a fast way. so in my eyes, Disney has cost this to happen and should be held reliable for it too.
You can get a doctor’s note for anything. Some will even sign letters for minors to get “affirming” surgery after a single visit.
It sucks living in a low-trust society but here we are. 🤷♀️
The last several times I've gone to Disneyland from here in San Antonio it hasn't been made me feel like a kid again like it used to. When they started doing reservations I realized I was done!
I am legitimately disabled and brought my social security disability paperwork when we went in 2022. The cast member was horrified to look at t like it was dangerous to do so. I was surprised how easy it was to get DAS.......
People with disabilities should get the same treatment toddlers do.
Instead of Disney, trying to determine what is disable they should use the handicap signs that are given through the state. The qualifications would be that it would have to be a parent or guardian if the disability is related to a child. Grandparents or any other caregiver, do not qualify as being able to get DAS
Simply fix get a legit Doctor note and that’s it ! Way to go Disney keep ruining the memories…
Even if it is helping the lines, it's not okay to do so at the expense of disabled guests! While I do agree there was abuse, I think the amount if being vastly exaggerating. And if they actually cared about abuse, they would require proof. It's not illegal nor a HIPAA violation to do so.
I wrote Disney concerning DAS. I am medically disabled and can’t not stand in the sun for long times and get panic attacks if too crowded in a line. I do not have autism though. Since you have to have your trip booked before you can see about getting a DAS pass I want to know if I can get a full refund if I am not granted DAS. That is the only way I could go to Disneyland.
Lol have you noticed attendance?😂😂😂😂😂😂😂😂👎🏼
100% this will change in the future again
Won’t be in time for my family to ever go back!
Sick of Disney crap!
Wow imagine, when the lines are longer, people who can tough it out in shorter lines end up needing accomodations they didn't when the lines were shorter. Must be abuse /s
It is sad that there are those who abuse the program, which makes Disney have to change. It is hurting those who actually have a disability because of them.
Went November 2021 before Genie+ rolled out at Disneyland and the lines had pretty decent wait times without Lightning Lanes (except Peter Pan, which was its usual 40 minutes). I rode Big Thunder when they were using the extended rope queue but the app showed a not bad wait time and I didn’t feel like rolling up to the exit for a return time because I felt like I could handle being on my feet for it and honestly the line kept moving a decent pace. I may have only waited 20 minutes but it didn’t feel long because there no pauses for Fastpass/Lightning Lane and the ADA groups are loaded into a few specific rows on the trains that load on the right platform at an interval and not every single train
For about 10 years or more Disneyland would let anyone use the handicap access without any question. This includes vehicles arriving at the Disneyland Park that would ask for the special up front parking that had limited disability spots when arriving at Disneyland. Annual pass holders and families with strollers were the most recognized. Once the word got around about the free for all, people were taking advantage of this no questioned asked policy. I was leaving Disneyland on the tram and the special van that is supposed to be used for the DAS had a line of seven to ten people with strollers. This was a common scene at the trams. This problem we now have with the DAS is completely Disneyland's doing.
Of course, fast pass used to be free. Now, it's not. Disney has an incentive to turn these disabled "freeloaders" into profitable, Genie+ paying customers. DAS will get ruled against in court, then Iger will end it, saying "it's the court's fault". The disabled will have no choice but to buy Genie+ at that point. I know it's evil, but that's how Iger thinks. Disney is Iger's "Game of Thrones", and he's the scheming King.
Too many people were scammimg DAS. I support the changes.
Imagine having a child with every issue under the sun that USED to qualify for DAS and relied on it to make Disney enjoyable. Now imagine that same child no longer qualifies cause they're not on the spectrum and at the end of your DAS call an asshole 17 year old cast member recommends you purchase Genie+ 👍 😂. Maybe you can't imagine it, you don't know what it's like. They're like Sony to Xbox, they saw an opportunity to make more money in an area untapped, whole extra demographic DISABLED PEOPLE woohoo. Gotta say they're so smart, every way they can maximize a dollar they do it. Morals, principles, ethics right out the window.
People with disabilities are not safe at Disney right now. You're ok with that? That's weird
Have a cousin who is blind. It has been a few years now but he got the kids on rides with him. Saving a lot of time in lines. Was it abused, yes. I still say they need seating for those not going on the rides as we wait for them to get through the line and ride. My wife has breathing problems and my knees give me problems if I stand too long. I'm in my 70s.
Buy Lightning Lane
Disney can do no right!
That's crazy. I don't understand why people even go to parks that give you times that long. My limit is probably 30 minutes. But when you can go to smaller places that are cheaper with less lines, why would you go to a place like Disney in the first place? That just seems insane to me. For me, my idea of a vacation is getting a hotel with an indoor water park. You're dealing with hundreds of dollars for that, instead of thousands! And there is no line, you don't have to leave to get food, if you get tired go to your hotel and lay down. It's nice. :)
If I'm spending that much money, I'd rather go on a cruise than a theme park. The experience is as lively or chill as you want it to be, the food is better than the parks. If you drink too much, your cabin is just steps away. There's gambling (except for Disney lines), and onboard shopping. Or just chill on the deck, by the pool, or in the pool - it's your choice. Disney parks are WAY too controlling today, demanding reservations for everything in advance. I'm more the spontaneous type, doing what I want, when I want. Fun !
Did you think maybe Disney offended the disability community and they would rather go to Universal where they CAN get their accommodations??? A doctor's note is good enough to get Social Security disability and handicapped parking, why is a doctor's note not sufficient! This is saying to get DAS pass is much more difficult than it should be! Disney used to be my happy place, but Disney offended me and my community and now losing my money over to Universal where I CAN get my accomodations on a doctor's note!
ADA lawsuits? Their change maybe a result of some access lawsuit that didn’t go the handicapped way
This is a good change, but sadly the wait times were 50% shorter than even this before LL.
80% are grifting off this?
This seems like a case of grifters attracting grifters.
So, this system is an improvement for people who were not going to be using the DAS system, whether or not you use lightning lanes?
From interacting with other disabled people in various groups, most disabled people are choosing to no longer go to Disney since many of us who NEED DAS no longer will qualify for it. My adult son who is Autistic no longer qualifies. I with my PTSD, MCS, and other conditions, no longer qualify. Despite the fact that we SHOULD be able to qualify based on their own website.
So, the new system has essentially eliminated not those who abused the system, but those who NEED it, instead.
If Disney didn't want DAS to be abused. They should never have had it on the front page of the app.
🙄Anyone can be “neurodivergent”🙄
Funny thing is that is not true and you would not want to live like this. I am neurodivergent and have a cognitive disability. I am also physically disabled but with 3 (not 1 or 2) invisible disabilities. I was denied and told to do rider swap or leave line and return if I needed restroom. That would not work for me since I do solo trips. I was then told to buy Genie + for the rides to be "reserved" but don't feel the need to spend more when I already spent for add-ons for trip. So what did I do, cancel the reservations I could and adjusted my current one (2 separate trips of 5 and 7 days) so I don't loose so much money) and to include just the basics for the one I can't. Cancelled DDP, cancelled the tour I was going to do, and cancelled all the nighttime experiences - dessert party for HEA, Spice road for Luminous, and the Fantasmic meal for reservations. I know they can afford to take the hit on this, but my money will be better spent at other places that don't think I am faking. By the way, I would gladly not be in this position with all the invisible things that cause my life to already be difficult. But I also would not wish what I go through on anyone.
I am confused did they do the same thing as universal or not? If they have the same system as universal then what is the problem?
No they didn’t. They don’t require documentation
Universal requires a doctor note. Disney could have gone that route but they haven't and they created a mess.
Oh why didn't they? Seems like requiring a doctors note would accomplish the goal while minimizing inconvenience. In any case thanks for the clarification. Was not clear.
@@cfoy3 there’s a lawsuit pending against SeaWorld because of this. I think originally that was the plan and when that lawsuit was filed in January, they changed course.
@@ShannonFordSeaWorld doesn’t require a dr note
I highly doubt it was 80% abuse... that is such a made-up stat. So many people have invisible disability so they do not just by looking at them walk in. My son is that way... I have not applied to DAS yet. I have to wait till Oct. I think if they are going to deny most people now they should at least allow us to apply when we are booking our vacations so we can plan on what we are going to do and can cancel our trip and just go to Universal instead... cause by 30 days most things are locked in. I know das has helped my son soo much and I know most of us would rather we just switch to Universal system were we need to show documentation. I can happily show all the document from his Dr and his IEP.
As llong as Disney doesn't essentially sell more LLs and Genie+/Multipass.
That's exactly what they're going to do. This was not a coincidence. They gutted DAS Sai they could sell more of whatever Genie+ thing they have. People with disabilities are paying the price
@user-nl8tb1rv1m then that wouldn't be nice. And it serves that those bought LL and complained about DAS right. Karma.
Why can’t everyone just pay for the system if they want (or need) to skip the lines?
If they say 80% were DAS abusers, why did they give it to them in the first place??? I’m not a person that requires DAS and think that people that can present a medical certificate to prove that they need it, then they shouldn’t be denied! Sometimes I think they should just not give out DAS, no lightning lane multi nor single, nothing! Just let us all suck it up and stand in line. If we can’t handle that, then we don’t go! I would love to go to concerts, but I can’t stand loud music cuz of migraines, so I simply don’t go!
Great change. The system was thoroughly abused.
Wrong, DAS at Disneyland was never available for persons with mobility issues. It was only for cognitive disabilities or severe functional disabilities that made it impossible for them to wait in lines. It WAS NOT for persons who had difficulties waiting in lines due to mobility issues. I know, I am partially disabled and had applied for DAS both before and after the changes, and was denied as I was not in the intended population. For persons like me, the method of access was to go to the handicap entrance to a ride and request a return time. Then I would be provided with a time that approximated my wait time as if I had waited in stand by. This shoots down your theory that my use of handicap access was causing an increase in the stand by wait time. Im getting tired of these hack videos that are using fake instances and incorrect information to create interest in your channel, and end up vilifying the disabled. I have had a guest be physically aggressive with me for using a handicap return time, and this kind of “reporting” emboldens that kind of behavior by making it sound like we have been cheating the system. And it fails to point out areas where Disney actually fails to address the needs of the disabled guest population. This video is a HUGE disservice.
The new system sucks my wife and I both are both disabled we have been declared that way by medical doctors we can’t wait in long lines , we can’t wait in the heat and we are both in our sixty’s and on top of that I have ptsd from military service so being stuffed in heavy crowded lines really doesn’t work for me , so I could understand if Disney said we need a medical doctor to give something saying so that would be fully understandable but for Disney to have the power to say your not disabled when everyone else says you are is wrong , they are definitely not following American Disability Act laws and I guess I’m done going
The ADA does not grant unlimited and total accommodation. With an inability to be in the heat, I can't imagine how people even make it to the back of the park on a hot day.
Sorry, there is "disabled", and there is "DAS disabled". You're not "DAS disabled"... no mouse for you 🚫! Seriously, DAS is more to do with mental disability than physical disability, hence the confusion. Iger created "DAS" to fail in court, so he can eliminate DAS to comply with the court decision, without being crucified by social media "Hey, it's the court's fault". The replacement? Just buy a Genie+ to avoid the standby line (at an extra cost). Freeloading DAS guests changed into extra profits for Disney. "Mission accomplished".
@@chrisfoxwell4128 the American disability act states that it is illegal to deny disability services to those that are disabled no matter what the disability is and that includes mental disability as well as physical disability ok well I’ve had 19 different surgeries to put me back together from military service and my wife has 2 different kinds of arthritis that has left her with multiple surgeries to deal with the damage from that and like I said dealing with rude people in crowds is hard when it happened I just what to go postal on them so what’s better me sitting off to the side out of everyone’s way for a return time or freaking out on rude assholes from PTSD , so until you have been through what others have been through you mite what to think about why someone needs a little help and compassion , and even getting the das pass doesn’t mean I get in any faster then you it just lets me stay out of other peoples way that’s it plain and simple what’s wrong with that ?
We would like to assure you that Disney's parks are fully ADA compliant. We have posted warnings that people who are averse to long lines and sub-tropical heat and humidity should not participate in any Disney attraction with a wait time longer than five minutes. We also have warning signs on our more forceful rides, warning people with neck or back injuries not to ride. Please respect these warning signs, and be aware of your own personal limitations, so you can have a safe and fun day in our Disney Parks. 🏰
@@jimmyholloway4683, no, that's not what the ADA says at all.
Simply fix get a legit Doctor note and that’s it ! Way to go Disney keep ruining the memories…