This is a really brilliant handover and very, very much better than the the handover I received when I took delivery of my new Symbol from a different dealer in 2020. What is not mentioned is the appalling Auto-Sleepers warranty. The Sargent electrics on Auto-Sleepers are only guaranteed for one year - so if there should be any fault on these after 12 months the unfortunate owner is faced with a massive bill. This is made worse by the Sargent design which incorporates several different electrical controls in single units, with repair or replacement of anything but the entire unit not possible. For example the Sargent EC700 PSU unit costs £476. A factory repair of the entire unit is available for £180, but this can take several weeks and the motorhome will be unusable during this period. There will also be additional and substantial costs for the services of a technician or vehicle electrician to remove and replace the units. (Sargent say that this should only be done by an appropriately skilled person). Also, I'd recommend owners to lift the bed support frame a little before sliding it out to make up the double bed. It might just have been a fault with my van, but sliding it out horizontally (as show in this video) pulled the pressurised cold water supply pipe from the top of the water heater. This happened about a month after delivery, which was a bit of a cathartic experience. Learned a lot about John Guest pipe fittings in a very short time! I effected a repair by replacing the short pipe that feeds directly into the water heater with an even shorter length of flexible pipe, which is still fine after three years.
The gauges panel is a standard panel that is used on vehicles that have a built in air compressor as well as those that don't. This vehicle does not have a built in compressor so the switch is redundent.
This is a really brilliant handover and very, very much better than the the handover I received when I took delivery of my new Symbol from a different dealer in 2020.
What is not mentioned is the appalling Auto-Sleepers warranty. The Sargent electrics on Auto-Sleepers are only guaranteed for one year - so if there should be any fault on these after 12 months the unfortunate owner is faced with a massive bill. This is made worse by the Sargent design which incorporates several different electrical controls in single units, with repair or replacement of anything but the entire unit not possible. For example the Sargent EC700 PSU unit costs £476. A factory repair of the entire unit is available for £180, but this can take several weeks and the motorhome will be unusable during this period. There will also be additional and substantial costs for the services of a technician or vehicle electrician to remove and replace the units. (Sargent say that this should only be done by an appropriately skilled person).
Also, I'd recommend owners to lift the bed support frame a little before sliding it out to make up the double bed. It might just have been a fault with my van, but sliding it out horizontally (as show in this video) pulled the pressurised cold water supply pipe from the top of the water heater. This happened about a month after delivery, which was a bit of a cathartic experience. Learned a lot about John Guest pipe fittings in a very short time! I effected a repair by replacing the short pipe that feeds directly into the water heater with an even shorter length of flexible pipe, which is still fine after three years.
Thank you, very helpful. It terms of the air suspension, please could you explain the purpose of the switch ? Thank you.
The gauges panel is a standard panel that is used on vehicles that have a built in air compressor as well as those that don't. This vehicle does not have a built in compressor so the switch is redundent.