Yes it happens, thankfully I have not had any major issues with large orders. I have found that if you take the time to talk to your vendors first it really helps. You can learn from them how they need you to work to help them out when it comes time for special requests. Sometimes a business lunch at your expense can save a lot of headaches. Thanks for sharing. Charles
The person paying a vendor should dictate the contract/agreement. If you have a vendor that says they can damage your parts and not be liable, DON"T DO BUSINESS WITH THAT VENDOR. Get a contract.
The company I work for make parts for your usual aircraft manufacturers. We have had multipule runs on parts, $150,000 a pop, completely scrapped by anodizers. Same for chromate, same for laser etc.. the more you can handle in house, the better
Been there. I don't do production machining for customers anymore. Got my own products and we do everything in house. I have run into a few finishers who consider quantity assurance is their only target for quality.
The world is 95% full of people whose attitude is "don't worry about it, no one will notice". My family is filled with people like that, and they think I am stupid/crazy/ridiculous to want things to be clean, neat, and undamaged in production and use. Lots of "don't give a s__t" people get into home construction, home improvements or repair, automobile repair or manufacturing businesses, but only to make money. They truly don't give a s__t about high quality, pristine work. They laugh and spit in your face if you expect it.
All outside processing houses have a limited liability clause in their terms. That’s not to say that someone you have a good relationship with won’t make it right.
This is very true - and I don’t think limiting liability is necessarily a bad thing - it’s there to protect the vendor. I would say however that it certainly pays to be familiar with what exactly that liability covers!
had parts come back from the anodizer today. Apparently someone took it upon themselves to most likely scratch or ding the part and then belt sand/ grind some of the faces that they nicked. ground like .030 off per wall and it looks like a third grader did it. UGH. Such a pain in the ass.
Finisher are good at finishing not shipping. We never allow parts to go out without absolutely knowing they are packaged appropriately for the mode of shipment. Too much money on the line for a shortsighted mistake to create domino effect catastrophe.
This is definitely my stance as well - plus, even good finishers have bad days. Personally, I always want my or my shop's eyes on the parts as a last check before they head to the customer. Thanks for checking this one out!
@@iansandusky417 I have a small shop and primarily do part no bigger than a basket ball so I bought a caswell 20 gallon anodizing kit for about $2700 USD. I probably only do $500 of anodizing work a year but I'm tired of the headaches
Have you ever found yourself in this situation? How did you remedy the situation with your customer?
I am a shop owner. It's his mistake. He has to suck it up and fix it.
Testing with small orders is smart. Communicate packaging expectations clearly and with each PO.
Yes it happens, thankfully I have not had any major issues with large orders. I have found that if you take the time to talk to your vendors first it really helps. You can learn from them how they need you to work to help them out when it comes time for special requests. Sometimes a business lunch at your expense can save a lot of headaches. Thanks for sharing. Charles
Communication is key and can definitely solve a lot of issues before they happen! Thanks for checking it out!
The person paying a vendor should dictate the contract/agreement. If you have a vendor that says they can damage your parts and not be liable, DON"T DO BUSINESS WITH THAT VENDOR. Get a contract.
This is KEY!
The company I work for make parts for your usual aircraft manufacturers. We have had multipule runs on parts, $150,000 a pop, completely scrapped by anodizers. Same for chromate, same for laser etc.. the more you can handle in house, the better
Been there. I don't do production machining for customers anymore. Got my own products and we do everything in house. I have run into a few finishers who consider quantity assurance is their only target for quality.
The world is 95% full of people whose attitude is "don't worry about it, no one will notice". My family is filled with people like that, and they think I am stupid/crazy/ridiculous to want things to be clean, neat, and undamaged in production and use. Lots of "don't give a s__t" people get into home construction, home improvements or repair, automobile repair or manufacturing businesses, but only to make money. They truly don't give a s__t about high quality, pristine work. They laugh and spit in your face if you expect it.
All outside processing houses have a limited liability clause in their terms. That’s not to say that someone you have a good relationship with won’t make it right.
This is very true - and I don’t think limiting liability is necessarily a bad thing - it’s there to protect the vendor. I would say however that it certainly pays to be familiar with what exactly that liability covers!
I agree with everything you said
had parts come back from the anodizer today. Apparently someone took it upon themselves to most likely scratch or ding the part and then belt sand/ grind some of the faces that they nicked. ground like .030 off per wall and it looks like a third grader did it. UGH. Such a pain in the ass.
Finisher are good at finishing not shipping. We never allow parts to go out without absolutely knowing they are packaged appropriately for the mode of shipment. Too much money on the line for a shortsighted mistake to create domino effect catastrophe.
This is definitely my stance as well - plus, even good finishers have bad days. Personally, I always want my or my shop's eyes on the parts as a last check before they head to the customer. Thanks for checking this one out!
I'm bringing anodizing in house as I'm tired of remaking parts when my 2 local finishers mess up. It happens 20% of the time
That sounds like a dream but must be quite the investment to get it going. Did you find it difficult to bring it in house?
@@iansandusky417 I have a small shop and primarily do part no bigger than a basket ball so I bought a caswell 20 gallon anodizing kit for about $2700 USD. I probably only do $500 of anodizing work a year but I'm tired of the headaches
@@HuskyMachining Wow that's a LOT cheaper than I thought it would be! Definitely a worthwhile investment for the peace of mind alone.
@@HuskyMachining How long does setup take? How well do they come out? Can you take out tooling marks?
@@HuskyMachining Looks pretty decent.
There are some crackhead finishers out there. Typically they contact you.
Remake em.....😵💫
Yes we have,,but you might be a le to back charge the finisher?
polish it with 3k grit sandpaper
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