CLAIM NOT ON FILE| NO CLAIM ON FILE SCENARIO| AR CALLER | AR DENIALS| CNOF| NCOF

[@tufailansari3075]

Thanks brother

[@PKRVibesCareerGrowth]

Welcome brother.

[@balachandrap8450]

Thanks🙏

[@PKRVibesCareerGrowth]

Welcome you Balachandra.

[@balachandrap8450]

@@PKRVibesCareerGrowth should I tell rep, I've been reviewed my provider's clearing House, I found rejection. May I know, is policy still active? If policy is active then I'll ask request ReP TFL, Mailing address, fax number and call reference number @the end of call?

[@PKRVibesCareerGrowth]

@@balachandrap8450 no need to tell rep about your internal rejections, are just to analysis for your self. If found rejection from our side it is better to close scenario without call. If no rejections found from our side but still policy active, then call to payer and probe accordingly. Get & verify details with rep on call...As payer id, mailing address, policy effective details, claims submission Tfl , fax, then rebill.

[@balachandrap8450]

@@PKRVibesCareerGrowth Thank you very much 😊🙏

[@PKRVibesCareerGrowth]

@@balachandrap8450 Welcome You

[@2bo1]

who will rebill the claim and what we need to select Billing status when we need for assistance?

[@PKRVibesCareerGrowth]

As a AR caller associate, you can rebill.

[@priyatoorpati5748]

Am unable to find patient not eligible on date of service?

[@PKRVibesCareerGrowth]

Call payer for an eligibility details

[@priyatoorpati5748]

@@PKRVibesCareerGrowth ok tysm sir