Yes I totally agree with the Loewe mohair wool blends. I was going to buy this chunky green scarf online but then I went into the boutique and I was so surprised just how itchy it was! Which is so sad because visually it’s soooo cute.
Right?! I had such high hopes for it and thought I’d get used to it or it would soften, but it’s SO itchy. Definitely one of those pieces to admire from afar 😔
I bought a Fendi Mon Tresor, which was adorable but turned out to have a very fussy strap situation so I sent it back (within 48 hours). It took Fendi a month to process my refund, after countless emails, phone calls and a credit card dispute. I love my Baguette but Fendi customer service is terrible.
@@simply_her_perspective I worked through a Client Adviser remotely, as there is no boutique in my area. Fendi sent me the wrong bag originally & my CA said he'd take care of the exchange for the Mon Tresor. That's when things really went south. The whole episode took 6 weeks to resolve a error caused by Fendi.
Geez, well...at least you got it resolved (silver lining 😀). It's such a shame that these luxury brands can't get it together when it comes to their customer service.
I can perfectly understand the disappointment feeling. We have big expectations as it costs a lot for something that should reflect the quality of what we've paid. I had such a negative experience with Ferragamo bag: it came with lots of internal deep scratches, and stiches coming out of the bag as if it was Chinese made. I bought it from the official site, I sent them photos and called me for being sorry and if I want to return the bag. I don't have the patience for all this back and forward and I accepted it as it was.
Deep internal scratches and stitching coming out?!? That’s awful - I always thought Ferragamo was better than that/how disappointing. I’m sorry you had to deal with that ☹️
I mailed them , attaching the photos. They called me saying they are also shocked, telling me they will start and internal research to see what happend and they will come with a solution for me. Never happened that...
Yes I totally agree with the Loewe mohair wool blends. I was going to buy this chunky green scarf online but then I went into the boutique and I was so surprised just how itchy it was! Which is so sad because visually it’s soooo cute.
Right?! I had such high hopes for it and thought I’d get used to it or it would soften, but it’s SO itchy. Definitely one of those pieces to admire from afar 😔
That Fendi is gorgeous. But I get it with the sequins. I would be nervous too.
Yep - it definitely takes some time to get used to the sequins ✨
I bought a Fendi Mon Tresor, which was adorable but turned out to have a very fussy strap situation so I sent it back (within 48 hours). It took Fendi a month to process my refund, after countless emails, phone calls and a credit card dispute. I love my Baguette but Fendi customer service is terrible.
Wow - that is pretty bad/sounds very similar to my debacle! Did you purchase from a boutique or their website?
@@simply_her_perspective I worked through a Client Adviser remotely, as there is no boutique in my area. Fendi sent me the wrong bag originally & my CA said he'd take care of the exchange for the Mon Tresor. That's when things really went south. The whole episode took 6 weeks to resolve a error caused by Fendi.
Geez, well...at least you got it resolved (silver lining 😀). It's such a shame that these luxury brands can't get it together when it comes to their customer service.
True. Especially considering the prices they charge!
I can perfectly understand the disappointment feeling. We have big expectations as it costs a lot for something that should reflect the quality of what we've paid. I had such a negative experience with Ferragamo bag: it came with lots of internal deep scratches, and stiches coming out of the bag as if it was Chinese made. I bought it from the official site, I sent them photos and called me for being sorry and if I want to return the bag. I don't have the patience for all this back and forward and I accepted it as it was.
Deep internal scratches and stitching coming out?!? That’s awful - I always thought Ferragamo was better than that/how disappointing. I’m sorry you had to deal with that ☹️
I mailed them , attaching the photos. They called me saying they are also shocked, telling me they will start and internal research to see what happend and they will come with a solution for me. Never happened that...
Wow, that's terrible 😳🤦🏻♀️