What a great, honest in-depth review!!! as a plumbing business this was extra helpful, delivered in a very clear, simple way, it would be better if there were more reviews online like this. Thank You!
Thanks for the review on your card payment tools, I've been mulling a few over myself for a while. Agreed, asking and chasing money owed is the worst part of the job. A big change for 2019 personally has been tackling this head on, requesting partial or sometimes full payments before installs but always being confident enough to confirm prices in person. It's no use being a great electrician or tradesmen if you can't handle the business side confidently, recipe for disaster.
Great video dude and very funny. As a heating engineer and charging outlandish prices I am going to get one of these cards as another means to fleece my customers.
I always give an estimate first then there wont be a suprise when it comes to paying up. The only chance the customer will be surprised is if something signifcant changes and it costs me more in materials and time. Thats the only time I risk giving the customer a surprise when it comes to invoicing. The Best thing to do is to just keep them informed through out the job.
Yes, the money uncomfortability is probably a British thing. I have the same issue. I have a bad habit of saying things like 'is 120 pounds ok?'... BAD ME, it doesn't matter if it's okay or not. That's your bill. But i can't say that to a customer...because i feel your pain
I know, and I had the worse habit of saying "it should be £120, but we'll call it a hundred if that's okay?" Then I would go away furious with myself, especially if the customer remarked on how cheap that was!
Yah, taking paymen t is the least enjoyable part but I won't leave the premises without payment. I carry invoice blanks and generate unique invoice numbers based on the date + time of day..
I used to hate asking for payment when I started, now I don't care. Like you I am always upfront with my charges, hourly rate plus materials. So no nasty surprises. I keep the client informed of current fees payable. Never had a non payer. I looked at card payments, but bank transfer or cash works 99% of times with my small jobs. Great info though 🙂
How do you handle card payments where the customer still has to sign? If you say you present the Sumup if you stop by how do you keep it charged? My battery is loosing 30% of the power in 2 hours in standby. How many customers give you the email or phone number that you can send the payment slip?
@@ThePhilandPam Yes, we do that. I sub for another guy. and he bills in the equivalent of man-hours. Basically part day or full day, 1 person or 2 persons. If the job is less than half a day, the customer gets billed per half hour increment. (small town. Larger towns or cities would make the half hour increment unworkable because of travel time)
Thanks David, and many thanks for a great piece of information. I just signed up to sumup for my small electrical business but had to pay the full price - not bothered as it looks good.
Thanks for the video David. Payments always brings problems at some time. Years ago in the 1990s I was so close to going under through people stalling payments and I owed a fortune to the wholesalers and others. I lost so many trade accounts as a result. Nowadays I won’t do installation, only repairs, maintenance. Minor works etc.. Plus, there’s less paperwork. That new payment system you have looks very interesting? Being a self employed sparky isn’t a job. It’s a lifestyle!
Sadly, there's little you can do to protect yourself from bad payers. On larger jobs, I split the work into stages to minimise my exposure. At the time of writing, I have two bad payers who are themselves self employed painter/decorators (so they should know better), and a builder who is giving me the run-around on a second fix invoice. It's a pain in the arse!
You paid one time for the device and did you made any contract with an telecom operador to have a SIM card just with data for the device? Or did you bought a prepaid sim card for the data? Thanks
It comes with a data sim - no idea of the network, but there's no contract. If you buy it and never use it, you're only out of pocket on the purchase cost. They must have some deal with a network provider whereby it operates on pay-as-you-go basis, so the network gets a few pennies from each transaction made.
I totally agree, billing is the hardest part of a job. I made some videos on the SumUp card reader on my channel as well. I'm also uploading one on the SumUp Card which is good because it helps improve cash flow and reduces banking fees. I always refuse cash and just do card, it's so much easier as I don't like having to go to the bank.
Ay! BlackBerry KeyOne user, you gained a subscriber! I used to have a KeyOne but I upgraded to an iPhone last year and I regret it sometimes but not always. :D
Thanks for the sub Thomas. I reluctantly upgraded the BB late last year as I was experiencing performance issues. I miss my old Blackberry Torch 9800 from 2012 - that was a great phone!
David Savery Electrical Services yes I remember the 9800! That feels like so long ago, I remember before I had a BlackBerry Curve 8900 and I really like that. :)
Your discussion of charges points out the way that big businesses, financial and other, have successfully lobbied for legislation to make it harder for the little man and easier for themselves. The abolition of charges for card payments gives an incentive for customers to use cards, so the card companies cream off 2% of your turnover. If your profit margin is 20%, 2% of your turnover is 8% of your profit. As for the big boys, you don't think they pay a 2% transaction charge do you? When they take card payments, they will have used their financial muscle to get transaction charges probably a tenth of that. As always, thanks for a thoughtful video.
Very true Mark, the bigger boys won't be paying these percentages. Still, I don't begrudge them this cut if it means an invoice is settled quickly and without my spending time chasing it.
Quite right David. Card payment costs are fine for electrical contractors because the business is a high margin one, in part a result of the efforts of the IET. The IET has an income of nearly £60 million and assets of nearly £200 million. As a charity, it very charitably gives its Chief Executive an annual salary of more than £370,000 (plus pension on top of that). The IET is a powerful lobbying body. Everything that the IET promotes should be applauded by members: Part P, updating the wiring regs from 17th edition after 9 years (whereas 16th edition lasted 17 years), tests for rented property tests, etc, etc, mean that public safety is so much improved. There is also more work than there are tradesmen and hence plenty of scope for raising rates to cover things like card charges. It's the small corner shops, with lower margins, where card charges are a significant hit.
David how do you go about pricing jobs do you have every article in stock on some sort of spreadsheet for quick reference, we have a plumbing buisness which has been on the go for 50 years but we are in the dark ages and even billing takes ages .what are the best options for quickly getting latest prices for getting the bills out as efficiently as possible
I use YourTradeBase for estimates and invoicing. Over the years, I have added all my common material lines to it, so I know how much something costs and what my markup is. Obviously, I have to keep an eye on things in case prices change, and there are always new lines to add as products comes to market, but for the most part the basics are there and I can knock up an estimate pretty quickly by picking off the parts and the estimated hours. If the estimate is accepted and the work goes ahead, I can convert it to an invoice in a couple of clicks, make any alterations between what what was estimated and what went in, then send it off to the client. The client receives estimates and invoices as a link in an email, so when they click it to view it, I can see from my end that it has been viewed. They can also message me with any questions through the platform. If the client isn't on email, I can still print and post of course! It shows at a glance what invoices are outstanding, prompts me to send out reminders, and allows me to send receipts when payments do land. There are probably various platforms out there for the same sort of thing, but this works for me. Previously, I used to keep track of everything manually and individually which was hard work!
Regarding contactless being limited to £30, my understanding is that contactless payments made via a smartphone (Google/Apple Pay or, in my case, the Barclaycard app, as they've done the usual Big Company "that's not good enough for us; we can do better!" trick and rolled their own solution rather than using the existing ones...) aren't subject to that limit provided the customer (in this case) enters their PIN into the app or otherwise identifies themselves (I suspect fingerprints are permitted by some apps). I've never tried that myself - partly because my Barclaycard has a ludicrous interest rate, and partly because I rarely buy more than my lunch in a physical store - and apparently some card terminals limit contactless to £30 regardless, presumably in violation of whatever "standard" these things are build to. There's actually a thread on the community forum of the modern "digital/mobile bank" Monzo that lists the retailers that don't limit you to £30: community.monzo.com/t/retailers-that-dont-impose-a-30-limit-on-mobile-contactless-transactions-open-wiki/38320 (Yes, that's a BANK with a FORUM! It's even running Discourse, as Wappalyzer confirms, rather than some horrible, ancient, clunky thing! You can see why app-based banks like Monzo, Starling, etc. are proving attractive to a certain segment of the population - one that I imagine skews nerdy and/or younger...) (Here's a Which? link in case anyone wants a more trusted/consumer-focused source: www.which.co.uk/news/2018/12/how-much-is-the-limit-on-apple-pay-at-tesco-and-high-street-retailers/ ) So it would be interesting to see if SumUp's 3G terminal also imposes that limit, or if your clients could in fact just mash their smartphone at your SumUp terminal to pay for your services :)
Oh snap...I have one of them too (sum up readers). But great advice on pricing, handy advice to us new peeps taking our first bambi on ice steps out there 👍
Well, I wouldn't say my pricing model is the right way to do it, nobody else seems to do it this way! Modular pricing works for me because it simplifies my estimates and invoicing and it provides clarity to my customers whose bills are fully itemised. It doesn't make me rich though, and in many cases I suspect that if I had the brass balls to make up a price on the spot based on the size of the house and the car on the driveway, then I could get away with charging more without the customer batting an eyelid.
No, this isn't a solution for card-not-present transactions. To do that, I used Worldpay's virtual terminal which worked through a web browser. There is a monthly charge for the service though, and I didn't have enough customers wanting to pay by card over the phone. Most do it via my website or as a bank transfer while those reluctant to use online services can either be billed through the card reader or use traditional cash/cheque payment methods.
Yes, it works independently of your mobile and on a pay-per-use model, so you can buy one and keep it in a drawer for months without it costing you anything. I'm not sure which network it uses however.
I had a message from SumUp to say they now partner with other networks, so if it can't get a signal on whatever network they were originally with, it can apparently now roam onto another. Can't say I've seen that too much here, I only use it for a handful of transactions per month, but it can sometimes struggle to get a signal. Generally, it works for me, but sometimes I have to abandon the transaction as it isn't going through.
I don't, but I recently had an email from them telling me that they now had some kind of cross-network deal in place to ensure better connectivity in poorer signal areas.
Hi just got the SumUp card reader tried it with contactless and it all works but how do I get money off the clients credit card if they are not with me I know they have to give me their details but what’s the procedure with this reader Thanks
This device is only suitable for card-present transactions, so the card physically needs to be inserted and the pin entered, or if it's under £30 then the card can be presented for a contactless transaction. To process card-not-present transactions, you'd need a different kind of card reader and usually a merchant bank account. Alternatively, providers such as WorldPay offer a 'virtual terminal' service which allows you to perform a card-not-present transaction via a web browser, but they charge a monthly fee for that facility.
@@hap3465 That's interesting, I didn't know they offered a VT service. Do they charge a monthly fee, or is it just per transaction? Worldpay used to charge me £10/month for their virtual terminal, but I only used it a handful of times so it wasn't worth it, but if SumUp have one that's only billed per transaction then that would be ideal even if the fees are a little higher. If it saves me having to physically doorstep a late payer because I can deal with them over the phone, then that's fantastic!
@@dsesuk I have not used the vt yet but I think it is per transaction. Most of my invoices are paid by bank transfer and the card reader is a back up payment method
Yes, although I don't use it on a daily basis as most invoices are still issued from the office afterwards, however on short in-and-out jobs I'm knocking up the invoice from the laptop while on site and offering payment via this terminal. It generally works, although there have been a couple of occasions where I haven't had a data signal. I don't know what network it uses, but where there is coverage, it continues to work well.
I am a taxi driver in the UK. I had had the Sumup 3g for about 2 months now. It started well but in the last few weeks Its driven me mad. Everywhere I tend to go I get a "No Connection" or "Internal Error" message on the reader. I rang Sumup and told them my problems expecting them to send me another reader but they told me that they wont send me another device as I will have the same problems with the new terminal. They have sent me an email with instructions to send it back and get a refund.Which I have done. Nice idea but not so good in reality.
What a great, honest in-depth review!!! as a plumbing business this was extra helpful, delivered in a very clear, simple way, it would be better if there were more reviews online like this. Thank You!
Great video. Watched for the Sumup review, but enjoyed the extra info towards the end. Thumbs up.
Thanks for the review on your card payment tools, I've been mulling a few over myself for a while. Agreed, asking and chasing money owed is the worst part of the job. A big change for 2019 personally has been tackling this head on, requesting partial or sometimes full payments before installs but always being confident enough to confirm prices in person. It's no use being a great electrician or tradesmen if you can't handle the business side confidently, recipe for disaster.
Great video dude and very funny. As a heating engineer and charging outlandish prices I am going to get one of these cards as another means to fleece my customers.
Absolutely loved this review, had me in stitches! Thanks
Filled in the gaps of Sum up. Useful tips for us small businesses too. Thank you
Love your commentry and lingo 😃. .... 🌟
I always give an estimate first then there wont be a suprise when it comes to paying up. The only chance the customer will be surprised is if something signifcant changes and it costs me more in materials and time. Thats the only time I risk giving the customer a surprise when it comes to invoicing. The Best thing to do is to just keep them informed through out the job.
This was very useful review, I appreciate first hand experience and a balanced analysis of pros and cons.
Much appreciate.
Yes, the money uncomfortability is probably a British thing. I have the same issue.
I have a bad habit of saying things like 'is 120 pounds ok?'...
BAD ME, it doesn't matter if it's okay or not. That's your bill. But i can't say that to a customer...because i feel your pain
I know, and I had the worse habit of saying "it should be £120, but we'll call it a hundred if that's okay?" Then I would go away furious with myself, especially if the customer remarked on how cheap that was!
@@dsesuk Yes, I do this too. I've tried to toughen up.
Yah, taking paymen t is the least enjoyable part but I won't leave the premises without payment. I carry invoice blanks and generate unique invoice numbers based on the date + time of day..
I used to hate asking for payment when I started, now I don't care. Like you I am always upfront with my charges, hourly rate plus materials. So no nasty surprises. I keep the client informed of current fees payable. Never had a non payer. I looked at card payments, but bank transfer or cash works 99% of times with my small jobs. Great info though 🙂
Thanks for the review, really appreciate being able to tap into your experience to make a more informed choice.
What a quality video! Great content and your approach was great!!! Well done 👍🏻
Man you’re hilarious. And the Sum Up review was really helpful - thanks mate
Glad you found it useful!
How do you handle card payments where the customer still has to sign? If you say you present the Sumup if you stop by how do you keep it charged? My battery is loosing 30% of the power in 2 hours in standby. How many customers give you the email or phone number that you can send the payment slip?
Excellent transparent pricing, quite like your business model 👍
Pricing is one of the toughest things to get right, and you never feel like you've really cracked it!
David Savery Electrical Services have to admit whenever I won a job I always thought, what have I missed, really enjoyed your video 👍
@@ThePhilandPam Yes, we do that. I sub for another guy. and he bills in the equivalent of man-hours. Basically part day or full day, 1 person or 2 persons. If the job is less than half a day, the customer gets billed per half hour increment.
(small town. Larger towns or cities would make the half hour increment unworkable because of travel time)
TheChipmunk2008 exactly 👍
Thanks David, and many thanks for a great piece of information. I just signed up to sumup for my small electrical business but had to pay the full price - not bothered as it looks good.
Glad you could cut through the bad language and find something useful!
Ha ha, great review. Already a SumUp Air customer in rural France, same problems with not talking to phone. Damn I miss Guinness!
Thanks for the video David. Payments always brings problems at some time. Years ago in the 1990s I was so close to going under through people stalling payments and I owed a fortune to the wholesalers and others. I lost so many trade accounts as a result. Nowadays I won’t do installation, only repairs, maintenance. Minor works etc.. Plus, there’s less paperwork. That new payment system you have looks very interesting? Being a self employed sparky isn’t a job. It’s a lifestyle!
Sadly, there's little you can do to protect yourself from bad payers. On larger jobs, I split the work into stages to minimise my exposure. At the time of writing, I have two bad payers who are themselves self employed painter/decorators (so they should know better), and a builder who is giving me the run-around on a second fix invoice. It's a pain in the arse!
Brilliant! Maybe you can get SumUp to add your video to their help pages because it was far more informative than any of their articles!
Great video. You have saved me a lot of time and potential pitfalls! Thanks.
Thanks Phil, I'm glad you found it of use.
You paid one time for the device and did you made any contract with an telecom operador to have a SIM card just with data for the device? Or did you bought a prepaid sim card for the data? Thanks
It comes with a data sim - no idea of the network, but there's no contract. If you buy it and never use it, you're only out of pocket on the purchase cost. They must have some deal with a network provider whereby it operates on pay-as-you-go basis, so the network gets a few pennies from each transaction made.
I totally agree, billing is the hardest part of a job. I made some videos on the SumUp card reader on my channel as well. I'm also uploading one on the SumUp Card which is good because it helps improve cash flow and reduces banking fees. I always refuse cash and just do card, it's so much easier as I don't like having to go to the bank.
Ay! BlackBerry KeyOne user, you gained a subscriber! I used to have a KeyOne but I upgraded to an iPhone last year and I regret it sometimes but not always. :D
Thanks for the sub Thomas. I reluctantly upgraded the BB late last year as I was experiencing performance issues. I miss my old Blackberry Torch 9800 from 2012 - that was a great phone!
David Savery Electrical Services yes I remember the 9800! That feels like so long ago, I remember before I had a BlackBerry Curve 8900 and I really like that. :)
Your discussion of charges points out the way that big businesses, financial and other, have successfully lobbied for legislation to make it harder for the little man and easier for themselves.
The abolition of charges for card payments gives an incentive for customers to use cards, so the card companies cream off 2% of your turnover. If your profit margin is 20%, 2% of your turnover is 8% of your profit.
As for the big boys, you don't think they pay a 2% transaction charge do you? When they take card payments, they will have used their financial muscle to get transaction charges probably a tenth of that.
As always, thanks for a thoughtful video.
Very true Mark, the bigger boys won't be paying these percentages. Still, I don't begrudge them this cut if it means an invoice is settled quickly and without my spending time chasing it.
Quite right David. Card payment costs are fine for electrical contractors because the business is a high margin one, in part a result of the efforts of the IET.
The IET has an income of nearly £60 million and assets of nearly £200 million. As a charity, it very charitably gives its Chief Executive an annual salary of more than £370,000 (plus pension on top of that). The IET is a powerful lobbying body.
Everything that the IET promotes should be applauded by members: Part P, updating the wiring regs from 17th edition after 9 years (whereas 16th edition lasted 17 years), tests for rented property tests, etc, etc, mean that public safety is so much improved. There is also more work than there are tradesmen and hence plenty of scope for raising rates to cover things like card charges.
It's the small corner shops, with lower margins, where card charges are a significant hit.
Great video and honest review thanks "one smaller turd comparing itself to a larger turd" classic 🤣🤣🤣
David how do you go about pricing jobs do you have every article in stock on some sort of spreadsheet for quick reference, we have a plumbing buisness which has been on the go for 50 years but we are in the dark ages and even billing takes ages .what are the best options for quickly getting latest prices for getting the bills out as efficiently as possible
I use YourTradeBase for estimates and invoicing. Over the years, I have added all my common material lines to it, so I know how much something costs and what my markup is. Obviously, I have to keep an eye on things in case prices change, and there are always new lines to add as products comes to market, but for the most part the basics are there and I can knock up an estimate pretty quickly by picking off the parts and the estimated hours. If the estimate is accepted and the work goes ahead, I can convert it to an invoice in a couple of clicks, make any alterations between what what was estimated and what went in, then send it off to the client. The client receives estimates and invoices as a link in an email, so when they click it to view it, I can see from my end that it has been viewed. They can also message me with any questions through the platform. If the client isn't on email, I can still print and post of course! It shows at a glance what invoices are outstanding, prompts me to send out reminders, and allows me to send receipts when payments do land. There are probably various platforms out there for the same sort of thing, but this works for me. Previously, I used to keep track of everything manually and individually which was hard work!
Thanks. Very helpful.
Can’t you pay contactless on that SumUp model?
Yes it does..see comment at 5 mins 9 seconds
Regarding contactless being limited to £30, my understanding is that contactless payments made via a smartphone (Google/Apple Pay or, in my case, the Barclaycard app, as they've done the usual Big Company "that's not good enough for us; we can do better!" trick and rolled their own solution rather than using the existing ones...) aren't subject to that limit provided the customer (in this case) enters their PIN into the app or otherwise identifies themselves (I suspect fingerprints are permitted by some apps).
I've never tried that myself - partly because my Barclaycard has a ludicrous interest rate, and partly because I rarely buy more than my lunch in a physical store - and apparently some card terminals limit contactless to £30 regardless, presumably in violation of whatever "standard" these things are build to. There's actually a thread on the community forum of the modern "digital/mobile bank" Monzo that lists the retailers that don't limit you to £30: community.monzo.com/t/retailers-that-dont-impose-a-30-limit-on-mobile-contactless-transactions-open-wiki/38320 (Yes, that's a BANK with a FORUM! It's even running Discourse, as Wappalyzer confirms, rather than some horrible, ancient, clunky thing! You can see why app-based banks like Monzo, Starling, etc. are proving attractive to a certain segment of the population - one that I imagine skews nerdy and/or younger...)
(Here's a Which? link in case anyone wants a more trusted/consumer-focused source: www.which.co.uk/news/2018/12/how-much-is-the-limit-on-apple-pay-at-tesco-and-high-street-retailers/ )
So it would be interesting to see if SumUp's 3G terminal also imposes that limit, or if your clients could in fact just mash their smartphone at your SumUp terminal to pay for your services :)
Oh snap...I have one of them too (sum up readers). But great advice on pricing, handy advice to us new peeps taking our first bambi on ice steps out there 👍
Well, I wouldn't say my pricing model is the right way to do it, nobody else seems to do it this way! Modular pricing works for me because it simplifies my estimates and invoicing and it provides clarity to my customers whose bills are fully itemised. It doesn't make me rich though, and in many cases I suspect that if I had the brass balls to make up a price on the spot based on the size of the house and the car on the driveway, then I could get away with charging more without the customer batting an eyelid.
Great video, loved your humour too!
Thanks Sean
Dead straightforward, easy to understand, cheers 👍🏻
Great video .. after a few laughs I bought one .. thanks 😀
This reader is too slow, very occasionally loses connection
How would you receive payment from a customer via telephone, if their card isn't present. Can you enter a payee's card details?
No, this isn't a solution for card-not-present transactions. To do that, I used Worldpay's virtual terminal which worked through a web browser. There is a monthly charge for the service though, and I didn't have enough customers wanting to pay by card over the phone. Most do it via my website or as a bank transfer while those reluctant to use online services can either be billed through the card reader or use traditional cash/cheque payment methods.
Worked great for my craft show
Got a sum up card reader ad on this video
Oo-er. It's a good job I like the thing then!
Does this have its own inbuilt data?
Yes, it works independently of your mobile and on a pay-per-use model, so you can buy one and keep it in a drawer for months without it costing you anything. I'm not sure which network it uses however.
Great product, but no signal means no business in my shop...
I had a message from SumUp to say they now partner with other networks, so if it can't get a signal on whatever network they were originally with, it can apparently now roam onto another. Can't say I've seen that too much here, I only use it for a handful of transactions per month, but it can sometimes struggle to get a signal. Generally, it works for me, but sometimes I have to abandon the transaction as it isn't going through.
Oh that’s a blackberry? Not seen one of them in years.
There are five of us out there still stubbornly sticking with 'em!
Does this card reader need to connect to you phone ?
No, it has it's own SIM built-in so is completely independent of the need for a mobile counterpart.
Really useful - thank you
Nice one......thanks
Very helpful content👍
inbetweeners mr gilbert aha
I found this interesting as I’m thinking of getting a terminal. I know what you mean about giving people the price tho
Great stuff, thankyou
Do you know which carrier the 3g reader is ??
I don't, but I recently had an email from them telling me that they now had some kind of cross-network deal in place to ensure better connectivity in poorer signal areas.
@@dsesuk Thanks for the reply.
Hi just got the SumUp card reader tried it with contactless and it all works but how do I get money off the clients credit card if they are not with me I know they have to give me their details but what’s the procedure with this reader
Thanks
This device is only suitable for card-present transactions, so the card physically needs to be inserted and the pin entered, or if it's under £30 then the card can be presented for a contactless transaction. To process card-not-present transactions, you'd need a different kind of card reader and usually a merchant bank account. Alternatively, providers such as WorldPay offer a 'virtual terminal' service which allows you to perform a card-not-present transaction via a web browser, but they charge a monthly fee for that facility.
Hi I have the sumup air card reader and in the app I have the virtual terminal fees are a bit more @2.95% +25p
@@hap3465 That's interesting, I didn't know they offered a VT service. Do they charge a monthly fee, or is it just per transaction? Worldpay used to charge me £10/month for their virtual terminal, but I only used it a handful of times so it wasn't worth it, but if SumUp have one that's only billed per transaction then that would be ideal even if the fees are a little higher. If it saves me having to physically doorstep a late payer because I can deal with them over the phone, then that's fantastic!
@@dsesuk I have not used the vt yet but I think it is per transaction. Most of my invoices are paid by bank transfer and the card reader is a back up payment method
@@dsesukWeb results
Virtual Terminal - SumUp Support Centre
help.sumup.com › en-gb › articles
Legend man
Tells it how it is.....nice!
Still getting on with this device?
Yes, although I don't use it on a daily basis as most invoices are still issued from the office afterwards, however on short in-and-out jobs I'm knocking up the invoice from the laptop while on site and offering payment via this terminal. It generally works, although there have been a couple of occasions where I haven't had a data signal. I don't know what network it uses, but where there is coverage, it continues to work well.
rug of lies!!!!!! love it
Have you tried stripe
Afraid not. SumUp and Worldpay are currently doing the business for me, so no need to shop around until one of them rubs me up the wrong way!
I am a taxi driver in the UK. I had had the Sumup 3g for about 2 months now. It started well but in the last few weeks Its driven me mad. Everywhere I tend to go I get a "No Connection" or "Internal Error" message on the reader. I rang Sumup and told them my problems expecting them to send me another reader but they told me that they wont send me another device as I will have the same problems with the new terminal. They have sent me an email with instructions to send it back and get a refund.Which I have done. Nice idea but not so good in reality.
Sorry to hear that. I use mine fairly infrequently, only a handful of times a month, but I've experienced no problems.... so far....
lol thanks;)
Great video - too much swearing.
My apologies for the profanities.
Funny too 😂
🤣🤣🤣 love it
nic 1