Webinar Replay: How to upgrade firmware on your Conext™ devices

Upgrading your system is highly important as often improves product stability, contains new features, and protects you from network security vulnerabilities to help keep your system safe from emerging cyber threats. Consequently, Schneider Electric recommends that you update the firmware on your Conext™ devices whenever new firmware becomes available.
In this webinar you will learn:
- How to find your Conext™ Gateway or Conext™ Combox on your network
- How to upgrade your Conext™ device using the Conext™ Gateway or the Conext™ Combox
- How to prevent issues when upgrading your backup or off-grid power system.
- How to recover from an unsuccessful upgrade.
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[@DaveAngelini]

A must have video for anyone using Schneider's excellent equipment and upgrading firmware. Perfect for a reasonably experienced user of Combox or the new Conext gateway. Thanks for getting this out there!

[@caseyjones1999]

I love how they say just bypass to the grid! I run a small solar company in Big bend Texas. I have hundreds of customers completely off the grid and many don't have generators. I'm hoping the very expensive config tool can do firmware updates via my laptop.

[@JackieMeyer]

Not helpful for remote off-grid systems without a gateway.

[@christianrosado5778]

How can I unbrick a inverter that haa gone black after failing a firmware upgrade ?

[@SESolar]

Hi Christian, thank you for your comment. I understand you're looking for technical support for your inverter. If you haven't already, would you please submit this form so that our tech support agent could assist you? solar.schneider-electric.com/netsuite/ Thank you!

[@immerramos7662]

Hi I have a mppt 60 and I think its stuck in bootloader mode. It was a failed firmware update. It is no longer under warranty. What would be my best option to recover my unit?

[@SESolar]

Hi there, could you please fill out this form so that we could have a technical support agent help resolve your concerns? solar.schneider-electric.com/netsuite/

[@CienagaSolar]

Thank you for the video.. Can you do one for gateway setup? I'm having trouble keeping the ip address on the gateway when I move it after configuring it near the router. Also, can we use the gateway's wifi to connect to the router for internet access?

[@Olbo1976]

Hello, I have tried to upgrade SCP via ComBox and have got a brick instead of SCP... Are there any ways to get SCP back? Now it's just Fault/Warning red led is on... Thanks!

[@SESolar]

Hello Олег. For technical support, please contact our tech support at solar.se.com/eu/en/support/. Thank you!

[@Olbo1976]

@@SESolar did it already... The answer is - unrepairable. SE do not repair SCP. Pity...