It's a normal note issue, all you have to do is put it in download mode ( press Volume Down + Bixby Button + Power.) Once is in download mode plug it in to charge for 10min. After that turn the phone up and let the phone charge to a 100%
What I did. Plugged in phone to quick charger. Pressed Bixby key, volume up key, and power key at the same time. I saw the android mascot with a blue screen and released all keys. It said "installing system update". I left it alone and the Android recovery menu came up in black. The top option says reboot system now. I left it plugged in and charging for about 20 minutes while it was in this mode. I then scrolled to the wipe cache partition by using the volume down key, and pushing the power key. Then after it was wiped, I pushed the power key when it said reboot system now highlighted in the menu. It rebooted. Then my screen came up as normal and I left it charging as normal until it got to 100%. I cant say if this will work on your Note 8, but it just did on mine, and wanted to share. Hope this helps. BTW, I sell phone adapters for car stereos, so if you're in the market, hit me up on my website. PerformanceMP3.com Thanks
Why would not get insurance when you just said that you paid almost a thousand dollars for it??? Not for nothing but you kind of walked into that! I have insurance because I don't trust anyone period!
Esco Escobar exactly....getting insurance comes out to like an extra 5 bucks.....woopty dooo....for reasons like this is why the extra 5-10 bucks month is worth it. Without it....yea...he's pretty much assed out!
Have you tried putting the plug in the wall take it off the power strip... $1000? I have the same phone did not pay that much. I let mine drain today it is charging now
This happened to my S8+ 3 months ago. Call Samsung for replacement. (Was sent two,after first didn't charge) Def didn't "repair" my device as it had distinct scratches by usb port from VRheadset. More than helpful. If they couldn't fix,they'd replace. If they couldn't replace, I could have been bought out completely. DO NOT GO TO SAMSUNG EXPERIENCE in NYC. They claimed it was corroded on the inside, "likely due to mist in bathrooms." Samsung phone rep even said how ridiculous that was. A. Sprint isn't to blame. Also with them, completely circumvented them. B. Lost deals? You can't sue for any "lost wages," that's a risk of early adopting. C. You cry about money lost, but you had the S5 all along. I activated my S6 the same night. D. You don't have a box, bro?
I bought two 8+ and one 8. One of the 8+ is experiencing just this. Doesn't charge at all, but when I have it on a wireless charge it does detect device. Just doesn't charge it. Thinking I should just replace the battery myself?
Son Nguyen i would send it back to samsung. they will switch the phone. it is not a battery problem. if you change the battery it will just do the same. they should not charge you
The problem is the kernel ,sprint stirred with it ,the only solution is to open the phone and remove the battery and recharge manually and put back on , then do not let it reach 0 percent until you get an update that solves the problem.
This is actually normal behavior with almost all batteries. The protection circuitry sees zero voltage and thinks the battery is faulty so it won't charge it. Ran into this years ago on Eneloop and laptop rechargeable batteries. Just don't completely drain the battery so that means when it auto shutdown to not repeatedly force it to power on unplugged which will completely drain it.
Bravest Bullfighter If what you're saying is applicable and true concerning all Note 8 batteries then then it should be 100% reproducible. I'm not going to try it just in case it works and I have to get a replacement phone. But Samsung and those brave enough should test what you've mentioned to see if it does cause Note 8s to not charge again. Thanks for sharing... Fortunately I do not let my phone go to zero, but if for some unfortunate reason it does, I'll make sure I charge it up first before trying to turn it on... Hopefully Samsung will be transparent and try what you've suggested on the various S8s, S8+s & Note 8s and report their findings to either confirm or repudiate zero battery protection circuit issues with previous phones mentioned.
People are way too stupid to not drain their phones all the way down, and they don't want to hear the bad news that their phones are not foolproof. Buy extra (charged up) batteries you idiots.
rRobert Smith Draining your battery to zero is actually stupid. Not saying there's no bug affecting some devices, but you should never drain the battery, among other things, for good battery health.
litium batteries "die" when they go below 2.5v iirc. The protection circuit is supposed to kill the phone BEFORE it hits the voltage floor where it becomes damaging to the battery. What seems to be happening is the protection circuit isn't doing its job and letting the voltage sag FAR below what should be a safe "dead" voltage and allowing the battery to continue discharging till they are toast. That's really stupid. I haven't had a phone actually proper drain a battery to the point of not being recoverable. I literally mean never.
I had to exchange my note 8 twice, I am on my third note 8. Not even God can turn this phone back on once the battery is depleted. Then they have the nerve to send me a refurbished version of the phone .I feel so disgusted. I have At&t as my wireless phone provider.
I had the exact same problem but samsung picked it up at my house. replaced the motherboard and then brought it back to me free of any cost And it works great again
At 1:30, I like how you use the screenshot buttons to try and turn on your phone. Those two buttons, when pressed at the same time take a screenshot, not power on the phone. Only the one on the right side will power on the phone. Who lets their phone die purely because they don't want to take three seconds to plug it in anyways? And lastly, buying without a warranty is playing with fire. You may say they're screwing you, but they have to make money too. Telling them you have a problem, but not purchasing the warranty then expecting to get stuff that you only get through a warranty isn't their fault.
What i was doing in the video was what samsung tech suppprt told me to do.... im pretty sure a number of people let there phone drain all the way to 0% because they either didnt have a charger or didnt have anywhere to plug it in.. My note 5 had no problems draining and charging... Insurance lol i have never paid for insurance since the s5 came out. People who need insurance are most likely clumsy people or people who dont take care of their phone. I ran into a few phones with manufacture defects and of course i trust the 1 year warranty. Sprint sold me a lemon phone. It was about 3 weeks old and i still had a chance to purchase it becaude it wasn't past the 30 day period. But even if i had insurance sprint still would have charged me $75 for a replacement. Why in the Fk would i pay them $75 for a defective phone? Outcome of this.. i paid full price for a refurbish phone.
Max powersave mode does wonders when you can't find an outlet. I know for sure that your Note 8 has it because the S8+ that I am using to type this has it as well. People who need insurance get it to avoid getting stuck with lemons. When I bought my Nintendo Switch, I bought a 3 year protection plan, even though I will probably never need it. Besides most people who save up for something they really want usually get some kind if warranty on it so that their money didn't go to waste. I get that you came across a bad Sprint store, but they aren't the only ones at fault here.
You actually make it sound like Sprint knew this specific phone that they were selling you was faulty and sold it to you anyways. If that is the case, then shame on them, but if it is not, then shame on you for implying that they did. Not buying the insurance means that Sprint has no legal obligation to replace your phone, and you should not expect warranty coverage when YOU made the decision not to buy the insurance.
My note 8 does that too , the only way i can bring it up is using a Samsung fast charging Wifi pad , i get the phone to 5% battery and then use the cable to charge , any other solutions?
This happened to me as well. I tried the wireless charger and wall charger simultaneously it did not work. What I had to do:heat back cover with heat gun to about 200 degrees, lid a plastic pic (like a guitar pic) around the back cover to free the glue careful not to break the glass. Remove the top plastic mid-frame and Qi , removed battery. I then hard wired a usb plug to the battery and plugged it into a power bank. Once the battery was chargedput it back in the device and it powered on. That's just temporary and the battery still drains fast but from there you can try recovery and clear cache or try and save some data. May still need a new battery or send in for repair. As I said this is temporary to either check, save data or wipe the phone. You could damage your phone while doing this so make sure you know what your doing.
Sprint is HORRIBLE we switched over to them and less than 3 months later we left. We were always there every Sunday trying to fix the bill because they kept adding hidden charges!!!
My s8+ did this too. I did power+volume up and it worked for me. The phone has done it 2x total. I would do try the power+volume up plus connect to charger.
Gcincorp Ecommerce and Real Estate I thought the same I didn't have WiFi for 2 months used my phone I went to almost 300gb with Verizon no slow down at all. That cap they say never seen it happen
When I dropped and shattered a phone, without warranty, Sprint sent me a new one after retroactively activating insurance on the old one. The agent even told me EXACTLY what to tell Assurion for a hassle-free exchange. You just have to know how to talk to people.
1. It's not brand new. It's a month old. 2. It's still WELL within the warranty period. 3. You're going to get a replacement. Duh. 4. Send the old one back in any of the countless used Amazon boxes you're about to recycle. 5. Sounds like you let batteries drain to zero a lot; that's dumb, I don't care what phone it is. So basically, you got a defective product, which can happen (and I'm assuming you didn't brick it during a root attempt), and are getting a free replacement. What, exactly, is the problem?
Leibo R Raibstein the problem is that this isn't just happening to this guy, it's happening to a lot of people.... The problem is worsened by the fact that they sent him a refurbished unit, not a new one. Usually refurbs can be had for a discount.... He essentially paid full price for a refurb, that is a shitty thing for a business to do.
Thanks for the video. My Note 8 is currently working fine right now ever since Christmas. I'll make sure that this phone's battery charges every time. :)
My battery drained completely Thursday night but I am just now experiencing this issue today. Luckily I have a wireless charger to get charge and hopefully it can somehow fix this issue once I get a full charge.
Gcincorp Ecommerce and Real Estate that's rough. I hope Samsung gets this issue resolved quickly. My wireless charger got my phone back up but the wall charger is a no go.
What you mean sprint dont take responsability. Does your country not have regulations that the shop is responsible for the first years warranty? Here in Europe it's 1 year with the shop and second year with the manufacture or both with manufacture . Do you not have a consumer rights in the states?
Guys happend to me, i was taking a shower and did put my phone close to me on a towel made sure it doesnt get wet (ibwas waitimg for a call) but anyway my phone kept saying it has moisture and stuff liked that so my battery did dry out and i couldnt charge it, then i plugged in the charger and guess what? It showed dead screen, but i didnt give up, well how it worked for me was to connect it to the charger, hold power and volume up button, let it be in that screen for 5 mins (moisture warning screen) and after that holding power button for reboot, and it worked for me The point is get into warning screen or reboot screen which you hold power volume up and bixby button together and let it charge up there a little
Did you try to use a wireless charger instead? Mine wouldn't charge to 100% after draining it. I put it on a wireless fast charger and it only charged to 98% I then plugged in a regular fast charger now it fully charges back to 100%
It's like a car battery, once it hits zero it needs to be jump-started. Keep plugging it in-an-out for 30 second intervals and see if that jumpstarts the battery. It may take a while but it should work. If you can find a device that does turn on, search stack charging and how to do it. If you get it to work again make a video telling people how you fixed and don't let the battery hit zero again hope this helps.
I have questions about this trending 1. why do you have 77 subs and still have a video on trend 2. why is it trending a month after 3. you need another phone
Daniel Lovelady Somebody's trying to divert attention from something else and latched on to this. Blogs are driving traffic here, but it's not like it's a huge issue.
yeah, I saw your update... but yeah I wanted to let people know. you have a 1-year manufacturer warranty on the phone and you can call Samsung or get online have had them create a warrant for you. your not out of the water as long as it was not physically damaged and "physical damage meaning broken parts. scratches are not the same as broken parts or water damage. Send your phone to Samsung. I did for my old note 4 at the time when it was under warranty and they fixed it without a problem. my issue was with the camera focus.
Melvin Bulsari have you tried all the reset methods? Wireless charging? You may have the same problem as me. The note 8 is not registering the battery so it wont charge
Gcincorp Ecommerce and Real Estate yea i tried it all. Even connected to my laptop. The ph does not respond to anything same as urs. But Mine died when i unlocked it using fingerprint and it had like 90% charge on it.
Melvin Bulsari This happened with my S6 Active, although clearly mine is an isolated case. This phone is also a piece of trash otherwise. Never buying Samsung again. I called them ( because the phone is out of warranty) and they repaired it for free after I explained I could not afford the repair. I wonder why they are giving you a refurbished phone instead of repairing it.
Dear Samsung, If you can't make a fully functional safe battery, why don't you learn from us. Even if we are just a small growing up company, we can make everything better, or at least, the same as your products. We would happily welcome your visit to learn from us. Thankyou. Yours sincerely, ONEPLUS
I had this exact same issue, except my Note 8 was on the wireless charge but I woke up and it was dead. My phone was only two mouth old, and to make matters worse Samsung replaced it with a refurbished Note 8. Total BS!
Gcincorp Ecommerce and Real Estate What do you mean pay a fraction? Pay for what? Should be completely free... And I would expect them and even specify they replace battery and return phone so I don't lose my extensive setup & complex configuration... I don't want a replacement I would want my exact same phone I sent in with battery changed... Not new phone... Note refurbished... Maybe problem isn't with battery only... Maybe there are issues with battery and other issues with phone that are causing issues and that's why in some cases batteries can be replaced I'm phones sent I'm because issue is with battery and in other cases phone has to be replaced because issue is with hardware in phone... Whatever, the issue, Samsung should come clean and be completely transparent... I'm surprised media ( News ) has not gotten hold if this and warning public...
S G The issue goes back to even Nexus devices, namely the Nexus 7. It's likely a Google code bug, and Samsung is looking into it. I'm with you though: I'd just get the battery replaced. You send it to Austin at Samsung's expense, and get your phone back a week later, good as new.
Leibo R Raibstein How do you know Samsung will replace battery only and not return refurbished phone? Also, if this is a known issue that has existed before and the issue appears to occur when battery is full discharged to 0%, then why has no one been able to reproduce & recreate the issue including Google, Samsung, etc... Thanks for response and info. I'll do lil searching on my own to learn more about Nexus 7 issue RUclips vid below titled: 2012 Nexus 7 Will not Turn on or Charge - Easy fix to bring it back to life Here are the steps summed up that I covered in the video. 1)Plug into computer or USB outlet, if you have the original charger it came with, that is best. Let it charge for several hours, do not touch it! If the screen is flashing, that is okay. 2)Try to turn it on. Try different methods. Try holding the power button down with it plugged in, try without it plugged in, try holding it down as your plugging it in. You get the idea, just try every possible way. If you are lucky like me, you will finally see a charging icon, this means the device is finally pulling in power! 3)After you see the charging icon, let it be for a little bit, then try to turn it on. It should boot up just fine. Now, when you are not using the device, put it in airplane mode, so that battery doesn't die too fast, or just always leave it on the charger, this is a known issue with the 2012 nexus, and it is a pain! But this is the bet fix for this problem.
S G you send it in for repair instead of requesting a replacement. This is one of those bugs that manifest themselves only under the perfect storm of circumstances, and it doesn't affect nearly enough people to make it worth the trouble to fix. Hopefully Samsung will take it more seriously than Google did.
I’ve been reading that this only happens on the Snapdragon or US variants of the phone. The international version has the Exynos processor and doesn’t have it.
There's all types of interesting stuff going on, that's a lot of devices on that little powersurge protector? Why in the picture is the plastic on the back of the phone still on. That's a dirty desk, do you think dust could have got in it? Don't you have to hold the Bixby button , volume up , and power button for a reset? Is that power cord plugged in all the way because you can see silver?
David Slaughter phone is new, i keep the plastic on until i get my case. Desk is not dusty, its just old paint peeling on wood. Video was not a tutorial on how to reset a note 8.
Nuno Fernandes I wish that was true that it’s a lie my done this twice. This time it will not come on I have a tiny crack in the corner and Samsung said it void my warranty and it’s 652.00 to fix
Mine has same issue. Brought unlocked from samsung.com in september. I have raised 2 tickets and they said they will replace with brand new and again they are sending me the repaired phone(replaced motherboard, camera components and few other componenets) which is refurbished. I think the issue is with battery but instead they said they put something else in the repaired notes. I am going to contact my lawyer if they dont send me the brand new or refurbished.
My phone went to zero and it charged up just fine....Has anyone thought to jump start it with wireless charging...the software up date caused this...buy a wireless charger and step into 2018 cheap skates
I took mine to Sprint and they had it fixed in just a few hours. I have insurance. If you don't have insurance, you have to go through Samsung. That's just the way it is.
Katz916 thats not what they told me. They said even if i had insurance they would have to charge me $75 for a replacement and still would have to send it in to sprint to get it checked out by a technician. I wish they would have repaired it but i had no choice.
Gcincorp Ecommerce and Real Estate Did you take it into a Sprint repair service store? I didn't have to pay anything. They repaired mine right at the store. It only took a few hours.
I'm located in hawaii and we only have a few sprint stores. I ordered mines online because of sprints promotion and when I got to the store they basically told me to handle everything online because I got my phone from sprint.com. They also told me they didn't have any replacement phones in stock.
Gcincorp Ecommerce and Real Estate Not having any replacements I can understand that. It sounds like they don't do the repairs themselves. When I visited the island of Kauai I noticed there wasn't but maybe one or two Sprint stores. This was back in 2003. The service was not great either. I would have thought by now they would have gotten a little better there. If I were you, I would not be with Sprint in Hawaii. And after this experience, I would look for a service provider that can do repairs there without having to ship the phone out. I have been with Sprint since 2001. I'm going to move on next year after I pay my phone off.
lol what alot of people dont realize is that this problem happened in november. i already have my note 8 up and running. i think they just gave me a refurbished one.
I have an S8, and it works fine, so it confuses me how they got something wrong on the note. If you want a good phone, I would recommend the OnePlus 5T though. It's $500 for the same package you get with the Note8, plus great facial recognition.
Well today mine went dead, warranty is with Movistar Costa Rica and now I live in Panama, so is a nice brick. Good I just payed not that much just the service on leasing not the device itself.
This phone is starting to seriously irritate me I had my Note 8 since Christmas 2017 and now it's doing that crap to when I'm using it, It doesn't even charge at all or goes up only like 1% every almost 10 minutes it's so annoying!! I never let it drain to 0% neither I always let it stay charged and now it just takes forever.
All of this is governments fault for allowing companies to screw us consumer's and not holding them accountable. It's 2017 and quality control has gone to shit with so many product recalls. It's truly amazing!
It's not the government's job to ensure quality. It's their job to make sure products don't harm/kill consumers. Anything else falls under consumer choice. If you don't like, don't buy.
I have the note 8 and I'm too curious to not see if my phone suffers this defect so I'm going to let my phone drain completely and see what happens. It's on 22 percent right now so it should be much longer
This problem is common among Notte 8 users in Verizon and Sprint, and may be the cause of Qualcomm's processors, eight-core Snapdragon 835 processor, because it is supported on those devices there. As for the Exynos 8895 processor, eight-core Samsung does not have this problem
If you pay for the total protection plan they can order you another one. You need to go to a corporate store with technicians. If you don’t buy the TEP plan you need to contact Samsung to use your One year warranty.
This is why I'm grateful I moved away from Samsung. I had the s5, s6, and s7edge... Each phone I hated more then the last. They get worse every year. Went to the Pixel XL, didn't realize how much I've been missing out. Heck, I would easily do a 3.5mm less Pixel 2 over any Samsung ever again.
I advise for all don't buy Samsung higher expensive phones. they are disposable withing one year. I have lose my money for 3 note 5 phones, 1st one USB fault, 2nd one battery discharging withing two hours and heating, 3rd one Screen Showing Purple Hues and spread over screen.
I have the same problem, I found a solution by pure chance, the new macbook chargers use the same cord and usb type as the samsung galaxy 8, what you can do is buy that charger and cord and it works like a champ. I only found this solution because my father owns that macbook and I was having the same problem. I also found that it works with some portable chargers with enough amps. Edit: pretty sure the problem is that the phone is expending energy as it tries to fast charge itself and the charger doesn't have enough amps (current) to charge it to even 1%. Also I wrote this on my phone, the galaxy s8. 3% left and about to die.
bryan b according to sprint they couldn't fix it and i still had to send it in for repair. Even if i got insurance they were still going to charge me $75 to get a replacement phone that was a few weeks old.
Have you guys tried to do wireless charge? I had it do that but I put it on a wireless charger and it started to charge. Just make sure you have the RIGHT charger
Tracy Barrett ive tried the wireless charging method and so did the sprint store. I believe it was a software issue where the phones brain would not charge the phone
Tracy Barrett Are you saying you had the exact same problem where phone would not accept any charge via cable and you were able to charge it using wireless charger? Which wireless bundle do you have, there are several and I have three of the four or five types...
S G I used a Walmart Blackweb wireless charger. It doesnt say its a fast wireless charger but it does. I also used my Samsung power pack that came with my note 7. So since then I charged it and it has been doing fine.
I just can't understand it. Never had a issue with my Note8 or charger and I've depleted the battery to zero three times. Generally nobody should let their battery drain to zero 2% is where you recharge.
You don't need insurance bro that looks like a manufacturer's defect in it would be covered by the year manufacturer's warranty. The add-on insurance from the carriers is an excellent option for people who are prone to miss handling their device are want the added protection beyond the manufacturer's warranty.
exactly why i didnt purchase insurance ( i was still under the 30 day period to add insurance. sprint did not want to honor anything because of it being a manufacture defect. I think insurance is a scam and ive never had to use insurance because im always careful of my electronics.
Use a 3a (or higher I guess) quick charge source to fix this. I think the system is too discharged to jump start the charging process at lower amperes.
Hey guys got a guaranteed fix if your phone wont charge or come on. go to a store for your service provider. have the use both a wireless and cord charger at the same time on the phone. give it 30 min and you will be at 16% or more and back on. literally even worked for my friend as well. figured i would share the info spread the word
You must not drain completely any lithium battery because it will fail to recharge. Try to charge the phone using the usb c wire hook it up to the computer USB , trickle charge it for 10-15 minutes power it up . Then charge it wilh the wall charger. Same problem of google nexus tablet 7 .
I just had the same problem when you get the lighting bolt press the power & volume up key then it should start to charge. Also I tried to do the power & volume down once it turns on hurry and put your passcode in then turn your phone screen off and then let it charge with the screen off until it gets above 0%
GUYS I think i found the solution to fix the note 8 all you have to do is hold the down volume key an the power on key at the same time plug in your charger on the note 8 thats it like my comment if this works for you guys too
Typically Samsung will include a padded envelope. If not go to Walmart and get a bubble wrapped envelope ($2 max), slide it in and seal. Stick the shipping label on and rock out. IF you cannot afford a box or padded envelope then why do you have a $1000 phone?
If you can't switch from. Sprint cause of unlimited data believe it or not but metro pcs has better coverage cheaper unlimited plan. I switched from Sprint to metro pcs
Havent had that problem with my phone but then again i havent let it go all the way dead yet. Its 19% now so letting it go completely dead to see if it charge back up.
Tigerfan31200 things happened smh 🤦♀️. These phone cost 1000 bucks it should be able to be dead a week if I need it to and turn back on when I need it to
bad luck buddy, mine has been working fantastic since I bought it two months ago
It's a normal note issue, all you have to do is put it in download mode ( press Volume Down + Bixby Button + Power.) Once is in download mode plug it in to charge for 10min. After that turn the phone up and let the phone charge to a 100%
Fabian Yu Is there a way to pin your post to the top?
thank you
What I did. Plugged in phone to quick charger. Pressed Bixby key, volume up key, and power key at the same time. I saw the android mascot with a blue screen and released all keys. It said "installing system update". I left it alone and the Android recovery menu came up in black. The top option says reboot system now. I left it plugged in and charging for about 20 minutes while it was in this mode. I then scrolled to the wipe cache partition by using the volume down key, and pushing the power key. Then after it was wiped, I pushed the power key when it said reboot system now highlighted in the menu. It rebooted. Then my screen came up as normal and I left it charging as normal until it got to 100%. I cant say if this will work on your Note 8, but it just did on mine, and wanted to share. Hope this helps. BTW, I sell phone adapters for car stereos, so if you're in the market, hit me up on my website. PerformanceMP3.com Thanks
Will my data be saved after this process or get formatted??
Why would not get insurance when you just said that you paid almost a thousand dollars for it??? Not for nothing but you kind of walked into that! I have insurance because I don't trust anyone period!
Esco Escobar exactly....getting insurance comes out to like an extra 5 bucks.....woopty dooo....for reasons like this is why the extra 5-10 bucks month is worth it. Without it....yea...he's pretty much assed out!
Insurance is great if you drop it, but for an issue like this it should be covered by warranty.
Have you tried putting the plug in the wall take it off the power strip... $1000? I have the same phone did not pay that much. I let mine drain today it is charging now
Spiceybooger Spiceybooger mine is doing this also T-Mobile user
I found a detailed and accurate project on the Avasva website.
Awesome to me
This happened to my S8+ 3 months ago. Call Samsung for replacement. (Was sent two,after first didn't charge)
Def didn't "repair" my device as it had distinct scratches by usb port from VRheadset. More than helpful. If they couldn't fix,they'd replace. If they couldn't replace, I could have been bought out completely.
DO NOT GO TO SAMSUNG EXPERIENCE in NYC. They claimed it was corroded on the inside, "likely due to mist in bathrooms." Samsung phone rep even said how ridiculous that was.
A. Sprint isn't to blame. Also with them, completely circumvented them.
B. Lost deals? You can't sue for any "lost wages," that's a risk of early adopting.
C. You cry about money lost, but you had the S5 all along. I activated my S6 the same night.
D. You don't have a box, bro?
I bought two 8+ and one 8. One of the 8+ is experiencing just this. Doesn't charge at all, but when I have it on a wireless charge it does detect device. Just doesn't charge it. Thinking I should just replace the battery myself?
Son Nguyen i would send it back to samsung. they will switch the phone. it is not a battery problem. if you change the battery it will just do the same. they should not charge you
@@GCHUSTLEHAWAII im preety sure it's a battery problem
The problem is the kernel ,sprint stirred with it ,the only solution is to open the phone and remove the battery and recharge manually and put back on , then do not let it reach 0 percent until you get an update that solves the problem.
Hey!! I have also same issue but i got repaired by Samsung ,NOW the problem is the display is dead will u give ur display ???
I'll pay for it
WTF why is this on trending youtube is crashing
Had the Note 8 about six days before it was released (Verizon)and never had any issues.
mine is working absolutely fine.... and am happy with it..
This is actually normal behavior with almost all batteries. The protection circuitry sees zero voltage and thinks the battery is faulty so it won't charge it. Ran into this years ago on Eneloop and laptop rechargeable batteries. Just don't completely drain the battery so that means when it auto shutdown to not repeatedly force it to power on unplugged which will completely drain it.
Bravest Bullfighter
If what you're saying is applicable and true concerning all Note 8 batteries then then it should be 100% reproducible.
I'm not going to try it just in case it works and I have to get a replacement phone.
But Samsung and those brave enough should test what you've mentioned to see if it does cause Note 8s to not charge again.
Thanks for sharing...
Fortunately I do not let my phone go to zero, but if for some unfortunate reason it does, I'll make sure I charge it up first before trying to turn it on...
Hopefully Samsung will be transparent and try what you've suggested on the various S8s, S8+s & Note 8s and report their findings to either confirm or repudiate zero battery protection circuit issues with previous phones mentioned.
Idiotic
People are way too stupid to not drain their phones all the way down, and they don't want to hear the bad news that their phones are not foolproof. Buy extra (charged up) batteries you idiots.
rRobert Smith Draining your battery to zero is actually stupid.
Not saying there's no bug affecting some devices, but you should never drain the battery, among other things, for good battery health.
litium batteries "die" when they go below 2.5v iirc. The protection circuit is supposed to kill the phone BEFORE it hits the voltage floor where it becomes damaging to the battery. What seems to be happening is the protection circuit isn't doing its job and letting the voltage sag FAR below what should be a safe "dead" voltage and allowing the battery to continue discharging till they are toast.
That's really stupid. I haven't had a phone actually proper drain a battery to the point of not being recoverable. I literally mean never.
I had to exchange my note 8 twice, I am on my third note 8. Not even God can turn this phone back on once the battery is depleted. Then they have the nerve to send me a refurbished version of the phone .I feel so disgusted. I have At&t as my wireless phone provider.
yes my refurbished doesn't even seem like the real deal on my note4.
I had the exact same problem but samsung picked it up at my house. replaced the motherboard and then brought it back to me free of any cost
And it works great again
Was the data (photos, files) saved as before or they did format everything? Because Im not sured if I packed the up or not 💔
At 1:30, I like how you use the screenshot buttons to try and turn on your phone. Those two buttons, when pressed at the same time take a screenshot, not power on the phone. Only the one on the right side will power on the phone. Who lets their phone die purely because they don't want to take three seconds to plug it in anyways? And lastly, buying without a warranty is playing with fire. You may say they're screwing you, but they have to make money too. Telling them you have a problem, but not purchasing the warranty then expecting to get stuff that you only get through a warranty isn't their fault.
What i was doing in the video was what samsung tech suppprt told me to do.... im pretty sure a number of people let there phone drain all the way to 0% because they either didnt have a charger or didnt have anywhere to plug it in.. My note 5 had no problems draining and charging... Insurance lol i have never paid for insurance since the s5 came out. People who need insurance are most likely clumsy people or people who dont take care of their phone. I ran into a few phones with manufacture defects and of course i trust the 1 year warranty. Sprint sold me a lemon phone. It was about 3 weeks old and i still had a chance to purchase it becaude it wasn't past the 30 day period. But even if i had insurance sprint still would have charged me $75 for a replacement. Why in the Fk would i pay them $75 for a defective phone? Outcome of this.. i paid full price for a refurbish phone.
Max powersave mode does wonders when you can't find an outlet. I know for sure that your Note 8 has it because the S8+ that I am using to type this has it as well. People who need insurance get it to avoid getting stuck with lemons. When I bought my Nintendo Switch, I bought a 3 year protection plan, even though I will probably never need it. Besides most people who save up for something they really want usually get some kind if warranty on it so that their money didn't go to waste. I get that you came across a bad Sprint store, but they aren't the only ones at fault here.
You actually make it sound like Sprint knew this specific phone that they were selling you was faulty and sold it to you anyways. If that is the case, then shame on them, but if it is not, then shame on you for implying that they did. Not buying the insurance means that Sprint has no legal obligation to replace your phone, and you should not expect warranty coverage when YOU made the decision not to buy the insurance.
I understand exactly what he is talking about we lost power and I couldn’t charge my phone and now it will not power back on
Is this due to the last update. Does it effect the S7 at all ?
Paul Benish ive never had a problem with my s7. I thinks its a note 8 issue
*affect
My note 8 does that too , the only way i can bring it up is using a Samsung fast charging Wifi pad , i get the phone to 5% battery and then use the cable to charge , any other solutions?
This happened to me as well. I tried the wireless charger and wall charger simultaneously it did not work. What I had to do:heat back cover with heat gun to about 200 degrees, lid a plastic pic (like a guitar pic) around the back cover to free the glue careful not to break the glass. Remove the top plastic mid-frame and Qi , removed battery. I then hard wired a usb plug to the battery and plugged it into a power bank. Once the battery was chargedput it back in the device and it powered on. That's just temporary and the battery still drains fast but from there you can try recovery and clear cache or try and save some data. May still need a new battery or send in for repair. As I said this is temporary to either check, save data or wipe the phone. You could damage your phone while doing this so make sure you know what your doing.
On Verizon the phone has a warranty, doesn't Sprint?
crespen01 it does have a warranty with Sprint as well. His problem is he didn't want to go through the warranty process.
Sprint is HORRIBLE we switched over to them and less than 3 months later we left. We were always there every Sunday trying to fix the bill because they kept adding hidden charges!!!
Immortal Metaphysical Entity they were trying to charge me full price for the note 8 . They said i refused to accept the discount. Wth?
My s8+ did this too. I did power+volume up and it worked for me. The phone has done it 2x total. I would do try the power+volume up plus connect to charger.
I have 4 Note 8s in my home. All of them are fine.
Omar Shahid Mughal did you ever dain the battery?
mohammad zohorul Yes but I try not to.
No need to flex m8
Omar Shahid Mughal same mines fine too, neer drained the battery so so idk
Why the fuck you have 4 note 8?
I have Verizon I just brought mines in and they gave me a new one. It's Sprint worst carrier in the US
CPOUX i wish i could switch but the only thing thats keeping me with sprint is the true unlimited data im getting
Gcincorp Ecommerce and Real Estate I thought the same I didn't have WiFi for 2 months used my phone I went to almost 300gb with Verizon no slow down at all. That cap they say never seen it happen
When I dropped and shattered a phone, without warranty, Sprint sent me a new one after retroactively activating insurance on the old one. The agent even told me EXACTLY what to tell Assurion for a hassle-free exchange. You just have to know how to talk to people.
How u get a new one, this happened to me and they wanted to give me a refrubished one
How do you fix this, is it like a battery problem
Unfortunately it may be both software and battery issue. At the time , they fixed it by replacing my phone.
That's why sprint is the worst service
Its not about the service, it’s about the device itself
well i have verizon and i have the battery issue so...
SPRINT Is a well known scam..
1. It's not brand new. It's a month old.
2. It's still WELL within the warranty period.
3. You're going to get a replacement. Duh.
4. Send the old one back in any of the countless used Amazon boxes you're about to recycle.
5. Sounds like you let batteries drain to zero a lot; that's dumb, I don't care what phone it is.
So basically, you got a defective product, which can happen (and I'm assuming you didn't brick it during a root attempt), and are getting a free replacement. What, exactly, is the problem?
Leibo R Raibstein the problem is that this isn't just happening to this guy, it's happening to a lot of people.... The problem is worsened by the fact that they sent him a refurbished unit, not a new one. Usually refurbs can be had for a discount.... He essentially paid full price for a refurb, that is a shitty thing for a business to do.
Hunter Bowman He should have requested a repair instead of a replacement.
And...what's "a lot" of people?
Thanks for the video. My Note 8 is currently working fine right now ever since Christmas. I'll make sure that this phone's battery charges every time. :)
I bet a bunch of Samsung haters comment that theirs doesn't work too. Lol. Love my Note 8!!
*theirs
like they didn't do that to the iphone. fuck off
you're definitely a hater
corvette72778 haha that is true.....😂mate with an iPhone be like ...my note 8 is dead too
Love my note 8 push pen in your ass :D
My battery drained completely Thursday night but I am just now experiencing this issue today. Luckily I have a wireless charger to get charge and hopefully it can somehow fix this issue once I get a full charge.
Mar7one hopefully your phone charges back up! My phone didnt charge wireless
Gcincorp Ecommerce and Real Estate that's rough. I hope Samsung gets this issue resolved quickly. My wireless charger got my phone back up but the wall charger is a no go.
im really suprised how much people think i am lying about this problem. and its samsung users that are mad that i brought this up
this happened to my too what i do my phone is new ...i only bought it 3 weeks ago help plz ...
i don't know what to do !!!!
you will need to contact your carrier. if they are no help contact samsung. they SHOULD replace it free of charge
What you mean sprint dont take responsability. Does your country not have regulations that the shop is responsible for the first years warranty? Here in Europe it's 1 year with the shop and second year with the manufacture or both with manufacture . Do you not have a consumer rights in the states?
What happened to the Samsung manufacturer warranty?
i have unlocked sprint version. Did you have that unlocked model or carrier model.?
Asad Mayo i had a sprint carrier model.
Guys happend to me, i was taking a shower and did put my phone close to me on a towel made sure it doesnt get wet (ibwas waitimg for a call) but anyway my phone kept saying it has moisture and stuff liked that so my battery did dry out and i couldnt charge it, then i plugged in the charger and guess what? It showed dead screen, but i didnt give up, well how it worked for me was to connect it to the charger, hold power and volume up button, let it be in that screen for 5 mins (moisture warning screen) and after that holding power button for reboot, and it worked for me
The point is get into warning screen or reboot screen which you hold power volume up and bixby button together and let it charge up there a little
Did you try to use a wireless charger instead?
Mine wouldn't charge to 100% after draining it. I put it on a wireless fast charger and it only charged to 98%
I then plugged in a regular fast charger now it fully charges back to 100%
yes i did. we tried everything. it was an issue with the phone. i finally got a replacement and it finally charges up after draining.
It's like a car battery, once it hits zero it needs to be jump-started. Keep plugging it in-an-out for 30 second intervals and see if that jumpstarts the battery. It may take a while but it should work. If you can find a device that does turn on, search stack charging and how to do it. If you get it to work again make a video telling people how you fixed and don't let the battery hit zero again hope this helps.
Did you try wireless charging?
I have questions about this trending
1. why do you have 77 subs and still have a video on trend
2. why is it trending a month after
3. you need another phone
Daniel Lovelady Somebody's trying to divert attention from something else and latched on to this. Blogs are driving traffic here, but it's not like it's a huge issue.
yeah, I saw your update... but yeah I wanted to let people know. you have a 1-year manufacturer warranty on the phone and you can call Samsung or get online have had them create a warrant for you. your not out of the water as long as it was not physically damaged and "physical damage meaning broken parts. scratches are not the same as broken parts or water damage. Send your phone to Samsung. I did for my old note 4 at the time when it was under warranty and they fixed it without a problem. my issue was with the camera focus.
Have you tried turning it on and off
Same with mine this morning. Its dead. Doesn't charge. No lights/LED. Nothing.
Melvin Bulsari have you tried all the reset methods? Wireless charging? You may have the same problem as me. The note 8 is not registering the battery so it wont charge
Gcincorp Ecommerce and Real Estate yea i tried it all. Even connected to my laptop. The ph does not respond to anything same as urs. But Mine died when i unlocked it using fingerprint and it had like 90% charge on it.
You guys know you're still under warranty, right?
Melvin Bulsari This happened with my S6 Active, although clearly mine is an isolated case. This phone is also a piece of trash otherwise. Never buying Samsung again. I called them ( because the phone is out of warranty) and they repaired it for free after I explained I could not afford the repair. I wonder why they are giving you a refurbished phone instead of repairing it.
Melvin Bulsari is it US model note 8
Dear Samsung,
If you can't make a fully functional safe battery, why don't you learn from us. Even if we are just a small growing up company, we can make everything better, or at least, the same as your products. We would happily welcome your visit to learn from us. Thankyou.
Yours sincerely,
ONEPLUS
I had the same issue and went with the iPhoneX now and first iPhone and love it.
That’s great
Smart move
I had this exact same issue, except my Note 8 was on the wireless charge but I woke up and it was dead. My phone was only two mouth old, and to make matters worse Samsung replaced it with a refurbished Note 8. Total BS!
Nathan Roth this is exactly what happen with mines! I should have just paid a fraction by getting a refurbished model
Gcincorp Ecommerce and Real Estate
What do you mean pay a fraction? Pay for what? Should be completely free...
And I would expect them and even specify they replace battery and return phone so I don't lose my extensive setup & complex configuration...
I don't want a replacement I would want my exact same phone I sent in with battery changed...
Not new phone...
Note refurbished...
Maybe problem isn't with battery only...
Maybe there are issues with battery and other issues with phone that are causing issues and that's why in some cases batteries can be replaced I'm phones sent I'm because issue is with battery and in other cases phone has to be replaced because issue is with hardware in phone...
Whatever, the issue, Samsung should come clean and be completely transparent...
I'm surprised media ( News ) has not gotten hold if this and warning public...
S G The issue goes back to even Nexus devices, namely the Nexus 7. It's likely a Google code bug, and Samsung is looking into it.
I'm with you though: I'd just get the battery replaced. You send it to Austin at Samsung's expense, and get your phone back a week later, good as new.
Leibo R Raibstein
How do you know Samsung will replace battery only and not return refurbished phone?
Also, if this is a known issue that has existed before and the issue appears to occur when battery is full discharged to 0%, then why has no one been able to reproduce & recreate the issue including Google, Samsung, etc...
Thanks for response and info. I'll do lil searching on my own to learn more about Nexus 7 issue
RUclips vid below titled:
2012 Nexus 7 Will not Turn on or Charge - Easy fix to bring it back to life
Here are the steps summed up that I covered in the video.
1)Plug into computer or USB outlet, if you have the original charger it came with, that is best. Let it charge for several hours, do not touch it! If the screen is flashing, that is okay.
2)Try to turn it on. Try different methods. Try holding the power button down with it plugged in, try without it plugged in, try holding it down as your plugging it in. You get the idea, just try every possible way. If you are lucky like me, you will finally see a charging icon, this means the device is finally pulling in power!
3)After you see the charging icon, let it be for a little bit, then try to turn it on. It should boot up just fine. Now, when you are not using the device, put it in airplane mode, so that battery doesn't die too fast, or just always leave it on the charger, this is a known issue with the 2012 nexus, and it is a pain! But this is the bet fix for this problem.
S G you send it in for repair instead of requesting a replacement.
This is one of those bugs that manifest themselves only under the perfect storm of circumstances, and it doesn't affect nearly enough people to make it worth the trouble to fix. Hopefully Samsung will take it more seriously than Google did.
i ve got the same problem ! but there is no flash!!!
I’ve been reading that this only happens on the Snapdragon or US variants of the phone. The international version has the Exynos processor and doesn’t have it.
There's all types of interesting stuff going on, that's a lot of devices on that little powersurge protector? Why in the picture is the plastic on the back of the phone still on. That's a dirty desk, do you think dust could have got in it? Don't you have to hold the Bixby button , volume up , and power button for a reset? Is that power cord plugged in all the way because you can see silver?
David Slaughter phone is new, i keep the plastic on until i get my case. Desk is not dusty, its just old paint peeling on wood. Video was not a tutorial on how to reset a note 8.
Is your Note 8 snapdragon or exynos?
the new note 8 I got that actually works is a snapdragon.
Damn, such a big description... How much did Samsung rival's pay you to do this?
Nuno Fernandes I wish that was true that it’s a lie my done this twice. This time it will not come on I have a tiny crack in the corner and Samsung said it void my warranty and it’s 652.00 to fix
Mine has same issue. Brought unlocked from samsung.com in september. I have raised 2 tickets and they said they will replace with brand new and again they are sending me the repaired phone(replaced motherboard, camera components and few other componenets) which is refurbished. I think the issue is with battery but instead they said they put something else in the repaired notes. I am going to contact my lawyer if they dont send me the brand new or refurbished.
its funny how some people think I am lying. Obviously people are having the same problem as me.
Search in google, its becoming a quite popular news now. piunikaweb.com/2017/12/26/some-samsung-galaxy-note8-units-died-after-battery-drained-out/
My phone went to zero and it charged up just fine....Has anyone thought to jump start it with wireless charging...the software up date caused this...buy a wireless charger and step into 2018 cheap skates
Big Maine lol both me and the sprint store tried wireless charging...
I took mine to Sprint and they had it fixed in just a few hours. I have insurance. If you don't have insurance, you have to go through Samsung. That's just the way it is.
Katz916 thats not what they told me. They said even if i had insurance they would have to charge me $75 for a replacement and still would have to send it in to sprint to get it checked out by a technician. I wish they would have repaired it but i had no choice.
Gcincorp Ecommerce and Real Estate Did you take it into a Sprint repair service store? I didn't have to pay anything. They repaired mine right at the store. It only took a few hours.
I'm located in hawaii and we only have a few sprint stores. I ordered mines online because of sprints promotion and when I got to the store they basically told me to handle everything online because I got my phone from sprint.com. They also told me they didn't have any replacement phones in stock.
Gcincorp Ecommerce and Real Estate Not having any replacements I can understand that. It sounds like they don't do the repairs themselves. When I visited the island of Kauai I noticed there wasn't but maybe one or two Sprint stores. This was back in 2003. The service was not great either. I would have thought by now they would have gotten a little better there. If I were you, I would not be with Sprint in Hawaii. And after this experience, I would look for a service provider that can do repairs there without having to ship the phone out. I have been with Sprint since 2001. I'm going to move on next year after I pay my phone off.
lol what alot of people dont realize is that this problem happened in november. i already have my note 8 up and running. i think they just gave me a refurbished one.
Plug it in and put it on a wireless charger at the same time. It worked for me. Like this so people can see!!!!!!!!!!!!!!!!!!
My phone is doing the same thing instead I restarted the phone and it never came on again
What about wireless charging? The charger (via USB-C) doesn't work. What about wireless?
I have an S8, and it works fine, so it confuses me how they got something wrong on the note. If you want a good phone, I would recommend the OnePlus 5T though. It's $500 for the same package you get with the Note8, plus great facial recognition.
Well today mine went dead, warranty is with Movistar Costa Rica and now I live in Panama, so is a nice brick. Good I just payed not that much just the service on leasing not the device itself.
This phone is starting to seriously irritate me I had my Note 8 since Christmas 2017 and now it's doing that crap to when I'm using it, It doesn't even charge at all or goes up only like 1% every almost 10 minutes it's so annoying!! I never let it drain to 0% neither I always let it stay charged and now it just takes forever.
All of this is governments fault for allowing companies to screw us consumer's and not holding them accountable. It's 2017 and quality control has gone to shit with so many product recalls. It's truly amazing!
It's not the government's job to ensure quality. It's their job to make sure products don't harm/kill consumers. Anything else falls under consumer choice. If you don't like, don't buy.
I have the note 8 and I'm too curious to not see if my phone suffers this defect so I'm going to let my phone drain completely and see what happens. It's on 22 percent right now so it should be much longer
Update my phone is fine it powered all the way down and still came right back on
This problem is in the Snabdragon processor and not in the Samsung Exynos processor
essam Fare what are you talking about? Can you explain this some more?
This problem is common among Notte 8 users in Verizon and Sprint, and may be the cause of Qualcomm's processors, eight-core Snapdragon 835 processor, because it is supported on those devices there. As for the Exynos 8895 processor, eight-core Samsung does not have this problem
If you pay for the total protection plan they can order you another one. You need to go to a corporate store with technicians. If you don’t buy the TEP plan you need to contact Samsung to use your One year warranty.
This is why I'm grateful I moved away from Samsung. I had the s5, s6, and s7edge... Each phone I hated more then the last. They get worse every year. Went to the Pixel XL, didn't realize how much I've been missing out. Heck, I would easily do a 3.5mm less Pixel 2 over any Samsung ever again.
I advise for all don't buy Samsung higher expensive phones. they are disposable withing one year. I have lose my money for 3 note 5 phones, 1st one USB fault, 2nd one battery discharging withing two hours and heating, 3rd one Screen Showing Purple Hues and spread over screen.
I faced the same problem and the people at Samsung are saying that they are not reported with the following problem from any of the other country also
Try charging it with your laptop's usb port leave it for 1 hour should come back to life!
Bro your cable is not all the way in ! 😩😩
Jose J Cortes my s8 charger points out a little as Well. I'm thinking it's a Samsung mistake.
1120go could be but we don’t know yet till Samsung has enough cases to become a serious issue
I have the same problem, I found a solution by pure chance, the new macbook chargers use the same cord and usb type as the samsung galaxy 8, what you can do is buy that charger and cord and it works like a champ. I only found this solution because my father owns that macbook and I was having the same problem. I also found that it works with some portable chargers with enough amps.
Edit: pretty sure the problem is that the phone is expending energy as it tries to fast charge itself and the charger doesn't have enough amps (current) to charge it to even 1%.
Also I wrote this on my phone, the galaxy s8. 3% left and about to die.
I also have a Note 8 from sprint but I don't have any problems. Best of luck!
Thats why they have insurance buddy. Mine was fixed same day in less than a hour at a sprint store.
bryan b according to sprint they couldn't fix it and i still had to send it in for repair. Even if i got insurance they were still going to charge me $75 to get a replacement phone that was a few weeks old.
Gcincorp Ecommerce and Real Estate . Check it out www.sprint.com/en/support/solutions/device/device-repair-options.html#tab-cost
Have you guys tried to do wireless charge? I had it do that but I put it on a wireless charger and it started to charge. Just make sure you have the RIGHT charger
Tracy Barrett ive tried the wireless charging method and so did the sprint store. I believe it was a software issue where the phones brain would not charge the phone
Tracy Barrett
Are you saying you had the exact same problem where phone would not accept any charge via cable and you were able to charge it using wireless charger?
Which wireless bundle do you have, there are several and I have three of the four or five types...
S G I used a Walmart Blackweb wireless charger. It doesnt say its a fast wireless charger but it does. I also used my Samsung power pack that came with my note 7. So since then I charged it and it has been doing fine.
Tracy Barrett
That's good your phone is working.
Thanks for getting back...
Advance Happy New Year
I just can't understand it. Never had a issue with my Note8 or charger and I've depleted the battery to zero three times. Generally nobody should let their battery drain to zero 2% is where you recharge.
You don't need insurance bro that looks like a manufacturer's defect in it would be covered by the year manufacturer's warranty.
The add-on insurance from the carriers is an excellent option for people who are prone to miss handling their device are want the added protection beyond the manufacturer's warranty.
exactly why i didnt purchase insurance ( i was still under the 30 day period to add insurance. sprint did not want to honor anything because of it being a manufacture defect. I think insurance is a scam and ive never had to use insurance because im always careful of my electronics.
Use a 3a (or higher I guess) quick charge source to fix this. I think the system is too discharged to jump start the charging process at lower amperes.
Had the same problem with s8 plus. Apparently the motherboard fried out but likely I have T-Mobile and they did a warranty exchange.
My note 8 cannot detect simcard for both of slot 1 or slot 2 suddenly
Same problem here ! What is going on ???????
Lithium batteries should never be allowed to drain below 3.0v. The charger will not charge it due to safety issues.
Hey guys got a guaranteed fix if your phone wont charge or come on. go to a store for your service provider. have the use both a wireless and cord charger at the same time on the phone. give it 30 min and you will be at 16% or more and back on. literally even worked for my friend as well. figured i would share the info spread the word
Samsung Galaxy Note 8 , "Phone of the Year"
You must not drain completely any lithium battery because it will fail to recharge. Try to charge the phone using the usb c wire hook it up to the computer USB , trickle charge it for 10-15 minutes power it up . Then charge it wilh the wall charger. Same problem of google nexus tablet 7 .
have you ever heard of warranty?
happened to me im done with samsung tooooo much money for not good service
I just had the same problem when you get the lighting bolt press the power & volume up key then it should start to charge. Also I tried to do the power & volume down once it turns on hurry and put your passcode in then turn your phone screen off and then let it charge with the screen off until it gets above 0%
GUYS I think i found the solution to fix the note 8 all you have to do is hold the down volume key an the power on key at the same time plug in your charger on the note 8 thats it
like my comment if this works for you guys too
Lol. Provide your own box. That is pretty normal. You can literally stick it in anything. Use a shoe box if you want.
Eric Wilson im just glad they provided the shipping cost
Typically Samsung will include a padded envelope. If not go to Walmart and get a bubble wrapped envelope ($2 max), slide it in and seal. Stick the shipping label on and rock out. IF you cannot afford a box or padded envelope then why do you have a $1000 phone?
If you can't switch from. Sprint cause of unlimited data believe it or not but metro pcs has better coverage cheaper unlimited plan. I switched from Sprint to metro pcs
Always get insurance. They don't replace it if no insurance or after 14 day's. That's with any cell phone company.
Mine recently did this also but I have verizen and I don't have warrentie but it has a manufacture warrentie for a year so I'm getting a replacement
Havent had that problem with my phone but then again i havent let it go all the way dead yet. Its 19% now so letting it go completely dead to see if it charge back up.
boomcazoom update?
The same thing happens to me my phone drain and when I start charging it it did not charge and is dad
Well maybe if you don't drain your battery all the way to 0% maybe you wouldn't have this problem..🤔🙄
Tigerfan31200 things happened smh 🤦♀️. These phone cost 1000 bucks it should be able to be dead a week if I need it to and turn back on when I need it to
i had this same issue twice, I never had this issue with my older notes.
this doesnt seem very related to ecommerce nor real estate
Sorry am i not allowed to post what i want?
Thank you so much itz really being work once again heartly thankyou
I have the same problem with galaxy s8...damn,nothing help for this..
In 2:33 you can see the line in the phone
My note 8 says moisture has been dictated. It won’t charge