Thank you Jack Frank for this great presentation! My beloved Dad owned and operated a full service Texaco filling station from the 1960s onward. Despite what people think, the operator made very little money from gasoline sales, often a nickel a gallon or less. The real money was in the sale of TBA; tires, batteries, and accessories. I worked there from my early teens to even after I graduated from college. We always greeted the customers promptly, dressed in full uniform (Texaco was green). There was tremendous competition from rival brands such as Shell, Mobil, Esso, Gulf, Flying A, etc., and your competition was literally right next to you or across the street. Service and honesty, at least in our locale was extremely important, and there was lots of customer brand loyalty as well. Windows were always squeegeed clean, wipers were inspected, and all under the hood fluids were checked along with the tires. We made money the good old fashioned way; by being honest and earning it. Yes, there were certainly dishonest service station owners, but in small towns and communities they quickly got a bad reputation and were soon out of business being replaced by another dealer. I learned more about life working for my father than I did earning two college degrees. I later on became an A.S.E. Master Certified Technician and after my Dad eventually sold the service station and the property in the 1990s, I wound up teaching automotive technology at a trades & technical high school until recently retiring. I would not trade the opportunity for working for my Dad and learning many life lessons for anything!
Enjoyed your look back at your Dad and his Texaco "filling station." You never hear that term anymore. They're now just "gas stations." Sounds like your Dad was both an excellent, honest businessman AND a great father. The Texaco "jingle" from my childhood is still bouncing around in my 69-year old skull-- "You can trust your car to the man who wears the star . . . The big bright Texaco STARRRRRR!" ruclips.net/video/b1zxOTDHIBQ/видео.html
After school and weekend work at a gas station was a great way to earn some money. Shame that that opportunity is gone. I enjoyed it and learned a lot about dealing with the public, being a good employee and working with others.
Love that shot of the little kid hanging out a rear window........"we don't need no stinkin' car seats." Best thing about those gas stations in the 1960s were the cigarette machines--nobody asking you if you were 18. Yes, we were that dumb. They also were terrific places to hang out.
Worked my senior HS year and all 4 yrs of college in a NJ Esso station rec'd trIning just like shown here. In 1969 won an award as best "driveway salesman" in the NE region of US. DIfferent World then.
These videos bring back memories. The family of a high school friend of mine owned a very similar station to this one in the early - mid '70s, only theirs was a Standard Oil franchise. He used to work there by himself in the evenings after school and on some weekends, and I'd sometimes stop by to hang out, keep him company, and maybe help out a little. It was a two bay full service station that did tires, oil changes, tune up, hoses, batteries, belts, and all of the typical things a full service station did back then. Most stations by the mid '70s didn't require their employees to wear uniforms, at least not like the ones in the film with bow ties and etc. Some stations did have their employees wear work pants and a monogrammed work shirt, but his station did not. Even though I wasn't an official employee, I would sometimes wait on customers (ding ding!) and pump gas (no self service yet) if he was busy with something else. Retail was almost entirely on a cash basis back then, so you had to be good at handling money and making change out of your pockets at the pumps, without a cash register doing the math for you. Just helping out there was a good learning experience on several levels. He and I didn't try to upsell anyone anything, we just did whatever service the customers asked for.
I remember back in the day when the only food item you could buy at a gas station bas a small glass bottle of pop that was in a machine outside. now these days you can order a full course meal .
To most you in the comments I'm probably young I'm only 30 but I grew up with my grandparents and Michigan and outside of Seattle Washington I HAVE ALWAYS BEEN FASCINATED WITH FULL SERVICE GAS STATIONS To me it's like a time machine looking back how things were that's also why I enjoy what's left of route 66 IT HAS ALWAYS BEEN MY DREAM TO OWN A FULL SERVICE GAS STATION EVEN TO THIS DAY!! Most of them are gone but there is one that's for sale out past the town of enumclaw Washington near greenwater Washington it's a little 2 bay shop with a couple gas pumps a little store that everybody stops at on their way into the mountains to go camping and a house behind it The owner told me that the kids don't want it they want to move to the big-city if I had parents owned a shop like that I would jump to the opportunity I would love to take it over for them I've worked at a shop myself But it's just something about that old 2 bay shop with the old pumps and getting to know the locals and keeping that part of America alive regardless if this is a dying art I still would love to have one It's been my goal ever since I first started working on cars with my grandfather and worked at a shop that was a bigger shop I've always wanted a small classic one and I hope I still can achieve that dream one day
I am glad to be old enough to have worked in a full service Shell station. I sold everything. Boss was really glad to have me there working midnights. His sales over night went up 200%
I thought it was pretty cool when I was a kid in school, it gave me some job options when we were out for the summer. It was also a good & free service for customers. We would clean the windows, check engine fluids, check tire pressures, all while filling the gas tank with regular or ethyl gas for the customer. So much has changed since those days, & not necessarily for the better.
I knew that Skelly service stations are in Illinois, Missouri, Kansas, Oklahoma, Texas, New Mexico, Arizona, and California near the US-66 corridor back in the 1960s.
My uncle Tom was a regional manager for Texaco back in the 1960s. Travelling with him was (even in a recreational capacity) a lesson in stern retail practices and contemporary car-care. He had a pocket-protector embossed with his name and 'office' which he kept in his pants. If he was dissatisfied with the retail performance at any of our stops, that pocket-protector was displayed and a lecture was delivered.
Intresting. I watched several films like these and it is obvious the role of the service attendant was not so much to put gas in the tank, but to use that action to sell products. So why did gas stations ever convert to the “self-serve” model? The oil companies saved money on labour but then there was no one to sell belts, oil and wipers to the customer. The service stations would not make a sale until one of those items broke and the customer had no choice but to either drive in or be towed in to fix the problem. Makes no sense. The oil companies shot themselves in the foot when they went the way of self-serve.
We knew a Gulf station owner in a small town in the 70s. He could have played the role of the perfect operator and salesman for this film. That tiny station supported his family for decades. They had a beautiful two-story home in a nice neighborhood. Even having lived it, it now seems amazing what 28 cent gasoline and those accessory sales could do in those times.
Late 70s/early 80s, I worked at an ARCO station in Maryland, Wife was an account clerk. We made enough to comfortably afford a 3 bedroom split level in 1982.
I'm 70 and grew up in Detroit in the 50s and 60s. The cheapest I remember gas being is 28 cents. If you got a fill up of at least 8 gallons or more, you'd get a set of drinking glasses or a set of towels. The attendant pumped your gas, cleaned your windshield, and checked your oil, fluids, and air pressure if you asked him to, all at no charge. Sure beats the hell out of standing outside in the rain pumping your gas yourself for $3.50 a gallon.
A somewhat common practice with some stations was a maneuver call short sticking stations that allowed this practice could Move a lot of oil or transmission fluid.
There's a difference between "being upsold" and someone pointing out bad wipers, tires, belts, etc. Most people, especially these days, have no clue that their cars need anything until it begins chugging or the 'Check Engine' light comes on. Then they keep driving it anyway... I was a pro mechanic for fifty years and know the drill all too well.
@@carlbeaver7112 Being informed that you need something by someone honest is acceptable, but too often you are sold something that you don’t need. Back then cars required more attention than now and I recall several instances where someone tried to sell my father items or services that were simply not required. He was a shade tree mechanic and had a very strong sense of how his vehicle operated.
I worked at a Texaco service station during the late 60's. Back then, the parent corporation would send inspectors out to the individual stations, and if things weren't up to company standards, the station was subject to be closed down, until the deficiencies were corrected. I remember the main fear was too much moisture in the underground storage tanks that held the thousands of gallons of fuel. Test samples were drawn, and if the fuel did not meet certain standards, a lock was placed on the main pump, an empty tanker would be called in and all the fuel would be pumped out and the empty tanks then given a certain amount of time to dry out before a new load of fuel would be delivered. These were high standards that most service stations followed in those days. American standards took a back seat to nobody back then. How times have changed.
It was a different time, people in less of a hurry and it was just a regular part of daily motoring then. Cars back then needed a lot more routine maintenance that service stations like this took care of. As cars advanced and we went to sealed batteries, fuel injection, electronic ignitions, rack and pinion steering, better, longer lasting oils, coolants and tires, serpentine belts replacing individual drive belts, and longer service intervals for fluids and greasing. All of these things eliminated most of the routine maintenance cars needed and this mostly wiped out service stations like this.
@@Progrocker70Problem is I don't think most people today can do basic maintenance on a car. When I started driving in the 80's, my Dad required me to know how to change oil, rotate my tires, replace a flat, etc. The stuff you can do at home in minutes. When I went of to college, I earned extra money doing the tasks for my classmates. It was crazy asking someone when they last got an oil change and pulling out a BONE DRY dipstick! 🙄
When I was a kid the garbage man walked up to the house, carried the full metal cans (because they didn’t have wheels) and brought the empty cans back to the house.
The 2nd Skelly guy must have been interrupted reading his Playboy, and .28 a gallon, wow. I'm 62 but growing up in Indiana never saw a Skelly station or don't remember any stations, DX or Sunoco offering to vacuum or cars.
Back in the 70's I worked at my uncle's gas station. I'd have to be doing repairs and watching the pumps at the same time. I'd be doing a valve job or replacing a clutch or something like that and those idiots would pull up and expect me to go running out there to pump 3 dollars worth of gas. I sure wasn't greeting them with a smile
Obviously gas stations no longer do auto service but I do get my car serviced at a tire shop. My place could use some old fashioned sales techniques . They’ve never called or contacted me about oil changes or new tires. I get more spam emails from the Toyota dealer
Imagine a gas station doing that today. They would have hundreds of cars backed up behind them. Better yet, If Buc-cee's did this, they would have to hire hundreds of attendants.
Ahh the good old days I think the service station needs a come back well you might say electric is the way people are going the reality is that is still many years away people are just living A Cable dream right now
The last thing this company would have wanted, is for the public to have seen this film, what with it showing these apathetic, real life station attendants. Apathetic is the correct word to describe the attitude of most employees of national brand franchises. I just returned from my local 7/11, but when I was there, none of the three staff present bothered to give me greeting, as I entered, though their company policy is for them to do so.
In the small town where I grew up there was a service station operator that pumped gas with a cigarette in his hand on the nozzle. He didn't do much business.
Of people still did this more then likely they would too people off. Back then it still was for money but probably would actually have that problem with the car.
Good grief, you could be there for half an hour when all you wanted was some gas. "I noticed you have a pebble of gravel in the tread of your left front tire, would you like a set of four new tires?"
The pumps now don’t have receipt paper half the time. So I go inside to get it from the clerk and end up spending $20 on snacks and drinks, noticing the “wet floor” signs everywhere leading to the out of order restroom. I guess it’s a similar upsell per visit, just that it’s done by a single cashier that doesn’t want to be there’s, and can’t figure out how to ring up a banana.l
I wonder if any of these attendants ever threatened legal action, at being filmed and recorded, unknowingly. If so, I think they would have won a suit.
It took oil companies a long time to realize that the franchise model for retail services doesn’t work. This film is like a cry for help. Are our men afraid to ask for sales? Ha ha.
Back when cars were real cars built like trucks... They still do this service in Mexico.. i like Mexico it's like being in this 1960s USA video except now you see new plastic Chinese 4 cilinder poor man's cars everywhere like in USA now.
You just try to get a fuel card where they let you pay for tires and over a 6-month. With no interest and no carrying charge. Well they want all their money up front nowadays instantly you can't even charge it on your fuel station charge card and pay for it at the end of 30 days they yank it out of your account immediately if you use a credit card you're paying interest on the credit card and today's greed and prices are astounding. 2023 92 octane gas is $2.60 in Russia a gallon. That's for no ethanol 92 octane. Just try to find that for under $4 in America
Please like and share!
I ask myself this question all the time?
Tires,Batteries, Accessories, now all you can buy is day old burritos and cellphone chargers
And cheap sunglasses that brake in two days
Thank you Jack Frank for this great presentation! My beloved Dad owned and operated a full service Texaco filling station from the 1960s onward. Despite what people think, the operator made very little money from gasoline sales, often a nickel a gallon or less. The real money was in the sale of TBA; tires, batteries, and accessories. I worked there from my early teens to even after I graduated from college. We always greeted the customers promptly, dressed in full uniform (Texaco was green). There was tremendous competition from rival brands such as Shell, Mobil, Esso, Gulf, Flying A, etc., and your competition was literally right next to you or across the street. Service and honesty, at least in our locale was extremely important, and there was lots of customer brand loyalty as well. Windows were always squeegeed clean, wipers were inspected, and all under the hood fluids were checked along with the tires. We made money the good old fashioned way; by being honest and earning it. Yes, there were certainly dishonest service station owners, but in small towns and communities they quickly got a bad reputation and were soon out of business being replaced by another dealer. I learned more about life working for my father than I did earning two college degrees. I later on became an A.S.E. Master Certified Technician and after my Dad eventually sold the service station and the property in the 1990s, I wound up teaching automotive technology at a trades & technical high school until recently retiring. I would not trade the opportunity for working for my Dad and learning many life lessons for anything!
Thank you!
My dad had a Texaco credit card when I was a kid, always got our gas there. They always gave good service to us
Enjoyed your look back at your Dad and his Texaco "filling station." You never hear that term anymore. They're now just "gas stations." Sounds like your Dad was both an excellent, honest businessman AND a great father. The Texaco "jingle" from my childhood is still bouncing around in my 69-year old skull-- "You can trust your car to the man who wears the star . . . The big bright Texaco STARRRRRR!" ruclips.net/video/b1zxOTDHIBQ/видео.html
Huh?😺
After school and weekend work at a gas station was a great way to earn some money. Shame that that opportunity is gone. I enjoyed it and learned a lot about dealing with the public, being a good employee and working with others.
Me too!
Good way to meet girls too
Love that shot of the little kid hanging out a rear window........"we don't need no stinkin' car seats." Best thing about those gas stations in the 1960s were the cigarette machines--nobody asking you if you were 18. Yes, we were that dumb. They also were terrific places to hang out.
Worked my senior HS year and all 4 yrs of college in a NJ Esso station rec'd trIning just like shown here. In 1969 won an award as best "driveway salesman" in the NE region of US. DIfferent World then.
What part of NJ?
Can't get enough of these old films.😊
My dad owned a garage, and you NEVER remove the radiator cap from a car that has been running bare-handed.
These videos bring back memories. The family of a high school friend of mine owned a very similar station to this one in the early - mid '70s, only theirs was a Standard Oil franchise. He used to work there by himself in the evenings after school and on some weekends, and I'd sometimes stop by to hang out, keep him company, and maybe help out a little. It was a two bay full service station that did tires, oil changes, tune up, hoses, batteries, belts, and all of the typical things a full service station did back then. Most stations by the mid '70s didn't require their employees to wear uniforms, at least not like the ones in the film with bow ties and etc. Some stations did have their employees wear work pants and a monogrammed work shirt, but his station did not.
Even though I wasn't an official employee, I would sometimes wait on customers (ding ding!) and pump gas (no self service yet) if he was busy with something else. Retail was almost entirely on a cash basis back then, so you had to be good at handling money and making change out of your pockets at the pumps, without a cash register doing the math for you. Just helping out there was a good learning experience on several levels.
He and I didn't try to upsell anyone anything, we just did whatever service the customers asked for.
Great memories and insight. Thank you
I remember back in the day when the only food item you could buy at a gas station bas a small glass bottle of pop that was in a machine outside. now these days you can order a full course meal .
They traded basic service and maintenance for food!
The Costco Gas Station even has a big warehouse full off stuff you can buy for your house before filling up! 😄
2:50 if you've let a belt get to that point you're probably not paying attention to much of anything on your car lol
One of my cars is in the video, '65 Galaxie 500!!
I wish they would bring back this time
To most you in the comments I'm probably young I'm only 30 but I grew up with my grandparents and Michigan and outside of Seattle Washington
I HAVE ALWAYS BEEN FASCINATED WITH FULL SERVICE GAS STATIONS
To me it's like a time machine looking back how things were that's also why I enjoy what's left of route 66
IT HAS ALWAYS BEEN MY DREAM TO OWN A FULL SERVICE GAS STATION EVEN TO THIS DAY!!
Most of them are gone but there is one that's for sale out past the town of enumclaw Washington near greenwater Washington it's a little 2 bay shop with a couple gas pumps a little store that everybody stops at on their way into the mountains to go camping and a house behind it
The owner told me that the kids don't want it they want to move to the big-city if I had parents owned a shop like that I would jump to the opportunity I would love to take it over for them I've worked at a shop myself
But it's just something about that old 2 bay shop with the old pumps and getting to know the locals and keeping that part of America alive regardless if this is a dying art I still would love to have one It's been my goal ever since I first started working on cars with my grandfather and worked at a shop that was a bigger shop I've always wanted a small classic one and I hope I still can achieve that dream one day
Thanks for your comments. Really appreciate you sharing and hope you get to tht dream.
Where in Mich?
I am glad to be old enough to have worked in a full service Shell station. I sold everything. Boss was really glad to have me there working midnights. His sales over night went up 200%
Cool to see raw film of service stations operating. Funny to know that even in the 60s employees had headphones in their ear. LOL
where did u see them wearing headphones? maybe what u saw was a gearing aid?
@@manp1039 Or an earphone for a transistor radio
@@tomservo56954 That's what I was thinking.
I thought it was pretty cool when I was a kid in school, it gave me some job options when we were out for the summer. It was also a good & free service for customers. We would clean the windows, check engine fluids, check tire pressures, all while filling the gas tank with regular or ethyl gas for the customer. So much has changed since those days, & not necessarily for the better.
I knew that Skelly service stations are in Illinois, Missouri, Kansas, Oklahoma, Texas, New Mexico, Arizona, and California near the US-66 corridor back in the 1960s.
I was a professional pump jockey in the early sixties full service was the way it was good luck finding that today
Finding where the car makers hid the gas fills was fun. My first 56 Chevy had me stumped.
Not hard to understand why some stations had "oh well" attendants. Simply because that's how they got treated by the station owner.
I would have loved owning and working at a service station like this, especially that I enjoy working on cars.
That would be cool!
My uncle Tom was a regional manager for Texaco back in the 1960s. Travelling with him was (even in a recreational capacity) a lesson in stern retail practices and contemporary car-care. He had a pocket-protector embossed with his name and 'office' which he kept in his pants. If he was dissatisfied with the retail performance at any of our stops, that pocket-protector was displayed and a lecture was delivered.
I absorbed that thrifty lesson, and automotive -safety was enhanced.
Intresting. I watched several films like these and it is obvious the role of the service attendant was not so much to put gas in the tank, but to use that action to sell products. So why did gas stations ever convert to the “self-serve” model? The oil companies saved money on labour but then there was no one to sell belts, oil and wipers to the customer. The service stations would not make a sale until one of those items broke and the customer had no choice but to either drive in or be towed in to fix the problem. Makes no sense. The oil companies shot themselves in the foot when they went the way of self-serve.
We knew a Gulf station owner in a small town in the 70s. He could have played the role of the perfect operator and salesman for this film. That tiny station supported his family for decades. They had a beautiful two-story home in a nice neighborhood. Even having lived it, it now seems amazing what 28 cent gasoline and those accessory sales could do in those times.
Late 70s/early 80s, I worked at an ARCO station in Maryland, Wife was an account clerk. We made enough to comfortably afford a 3 bedroom split level in 1982.
I remember some of that as a kid in the 70s.
Nice Chevelle!
It’s an Impala!
I'm 70 and grew up in Detroit in the 50s and 60s. The cheapest I remember gas being is 28 cents. If you got a fill up of at least 8 gallons or more, you'd get a set of drinking glasses or a set of towels. The attendant pumped your gas, cleaned your windshield, and checked your oil, fluids, and air pressure if you asked him to, all at no charge. Sure beats the hell out of standing outside in the rain pumping your gas yourself for $3.50 a gallon.
$3.50? In LA? Ha😺
The skeely chairman CEO died of a heart attack in the board room after this presentation 🙀
A somewhat common practice with some stations was a maneuver call short sticking stations that allowed this practice could
Move a lot of oil or transmission fluid.
Think I've heard about that. Where they hold hand so dipstick doesn't go all the way i
@@Tulsa_Films for most guys a thumb
And forefinger was sufficient.
But wouldn't short-sticking cause overfilling of those fluids?
@@Zickcermacity yes it could but if the attendant was well practiced in the maneuver it wouldn't be a problem
I remember these days vividly. I am 66 and there was no such thing as self service gasoline. I wouldn’t care to be upsold at every opportunity.
There's a difference between "being upsold" and someone pointing out bad wipers, tires, belts, etc. Most people, especially these days, have no clue that their cars need anything until it begins chugging or the 'Check Engine' light comes on. Then they keep driving it anyway... I was a pro mechanic for fifty years and know the drill all too well.
@@carlbeaver7112
Being informed that you need something by someone honest is acceptable, but too often you are sold something that you don’t need. Back then cars required more attention than now and I recall several instances where someone tried to sell my father items or services that were simply not required. He was a shade tree mechanic and had a very strong sense of how his vehicle operated.
I worked at a Texaco service station during the late 60's. Back then, the parent corporation would send inspectors out to the individual stations, and if things weren't up to company standards, the station was subject to be closed down, until the deficiencies were corrected. I remember the main fear was too much moisture in the underground storage tanks that held the thousands of gallons of fuel. Test samples were drawn, and if the fuel did not meet certain standards, a lock was placed on the main pump, an empty tanker would be called in and all the fuel would be pumped out and the empty tanks then given a certain amount of time to dry out before a new load of fuel would be delivered. These were high standards that most service stations followed in those days. American standards took a back seat to nobody back then. How times have changed.
Interesting, compared to today's standards
Looks like good help was hard to find back then too.
imagine going for gas only to be upsold for an hour lol
I guess no different than McDonalds "you want fries with that"
It was a different time, people in less of a hurry and it was just a regular part of daily motoring then. Cars back then needed a lot more routine maintenance that service stations like this took care of. As cars advanced and we went to sealed batteries, fuel injection, electronic ignitions, rack and pinion steering, better, longer lasting oils, coolants and tires, serpentine belts replacing individual drive belts, and longer service intervals for fluids and greasing. All of these things eliminated most of the routine maintenance cars needed and this mostly wiped out service stations like this.
@@Progrocker70Problem is I don't think most people today can do basic maintenance on a car. When I started driving in the 80's, my Dad required me to know how to change oil, rotate my tires, replace a flat, etc. The stuff you can do at home in minutes. When I went of to college, I earned extra money doing the tasks for my classmates. It was crazy asking someone when they last got an oil change and pulling out a BONE DRY dipstick! 🙄
@Whiteones I do not like to be upsold on routine things but it would be good to be made aware of something that really does need attention
When I was a kid the garbage man walked up to the house, carried the full metal cans (because they didn’t have wheels) and brought the empty cans back to the house.
Thats probably why the sold out to Getty oil, old J. Paul wouldn't let them get away from it.
The 2nd Skelly guy must have been interrupted reading his Playboy, and .28 a gallon, wow. I'm 62 but growing up in Indiana never saw a Skelly station or don't remember any stations, DX or Sunoco offering to vacuum or cars.
It’s a Chevy, it will keep on going! Probably a 283 or 327 two of Chevys best engines.
At 14:56, checkout the McDonalds Hamburger sign in the background.
circa 1965.
7:40 What? Those two are plants? Wow, they looked so clean-cut and wholesome. But if the station owner spots that wire on them it's curtains!
A service station selling service who would have ever thought 🤔
Heck, some of our full service stations would do complete engine rebuilds.
20 cents a gallon
With Red Carpet Service
Fast forward 2023
$3-4 dollars a gallon
On your own
Lucky with you can get them to turn
The pump on ‼️🔥🇺🇸🕳️
That was a lot of money back then.
Back in the 70's I worked at my uncle's gas station. I'd have to be doing repairs and watching the pumps at the same time. I'd be doing a valve job or replacing a clutch or something like that and those idiots would pull up and expect me to go running out there to pump 3 dollars worth of gas. I sure wasn't greeting them with a smile
Back when people cared about providing service, and doing a good job.
Obviously gas stations no longer do auto service but I do get my car serviced at a tire shop. My place could use some old fashioned sales techniques . They’ve never called or contacted me about oil changes or new tires. I get more spam emails from the Toyota dealer
Imagine a gas station doing that today. They would have hundreds of cars backed up behind them. Better yet, If Buc-cee's did this, they would have to hire hundreds of attendants.
Well, now the station doesn't have all this to sell, and the guy pumping the gas isn't there...
It cant be a 60s movie with a 72'cuda parked in front
Ahh the good old days I think the service station needs a come back well you might say electric is the way people are going the reality is that is still many years away people are just living A Cable dream right now
The last thing this company would have wanted, is for the public to have seen this film, what with it showing these apathetic, real life station attendants. Apathetic is the correct word to describe the attitude of most employees of national brand franchises. I just returned from my local 7/11, but when I was there, none of the three staff present bothered to give me greeting, as I entered, though their company policy is for them to do so.
The guy in the ‘65 Ford pulled up on the wrong side of the pump!
In the small town where I grew up there was a service station operator that pumped gas with a cigarette in his hand on the nozzle. He didn't do much business.
@0:26 -- Kid hanging out of the window
Of people still did this more then likely they would too people off. Back then it still was for money but probably would actually have that problem with the car.
Good grief, you could be there for half an hour when all you wanted was some gas. "I noticed you have a pebble of gravel in the tread of your left front tire, would you like a set of four new tires?"
No wonder Skelly stations disappeared. Their service stunk.
Bad service usually has a malodorous nature about it.
you know where the dip stick is son... ya its behind the wheel
Would these guys earn commission on the add on's?
Probably
The McDonalds sign says OVER ONE MILLION SERVED @15:04
The early days
The pumps now don’t have receipt paper half the time.
So I go inside to get it from the clerk and end up spending $20 on snacks and drinks, noticing the “wet floor” signs everywhere leading to the out of order restroom.
I guess it’s a similar upsell per visit, just that it’s done by a single cashier that doesn’t want to be there’s, and can’t figure out how to ring up a banana.l
I just leave if it tells me to go inside for a receipt. Whole point of self service is to get in and out quickly
Wtf happened to my country?
Liberals ruined it.
Don't think it was liberals as much as the wealthy greedy "leaders". They sold us down the river
@@jvolstad Politicians of all stripes have had a huge part in it.
Unfortunately the economy changed. my 25 year old car has 235k miles on it. cars were fortunate to get 80k back in 65.
None of you lazy people ever voted. That's "wtf" happened.
If the employee is getting paid by the hour and isn't making any money from sales, then it's just extra work for him.
Today the headlight would be 30.00 with 50.00 labor.
Or 100 or more and you have to install an entire setup as just a new bulb
I change lights and air filters on my driveway at home. 😂
Today your lucky when you stop for fuel and you can find someone who even speaks and understands English.
Bathrooms! If you needed to go you pulled up to a gas station and they had bathrooms. No more. 😕
Americana at its best.
how we have fallen
The cloth at 9:19 is a really poor choice to cleaning a windshield to today's standard
Most American thing ever
Agree
I'm 55 born & raised on Massachusetts north shore (Beverly)...I never encountered a SKELLY gasoline station. Where was the headquarters??
Tulsa, OK
40 years ago the USFL Oklahoma Outlaws played at Skelly Stadium. Even though I live in Ohio I knew the connection immediately.
This is way before the 1970s.
Sounds to me that there isn't any incentive for service men to sell. Do/did they get a commission? Probably not so why put in the extra effort?
Good question.
They probably don't sell cause they don't get commissions or tips
I wonder if any of these attendants ever threatened legal action, at being filmed and recorded, unknowingly. If so, I think they would have won a suit.
6:21 What is that...some kind of secret society salute?
Jackie Robinson 😺
It took oil companies a long time to realize that the franchise model for retail services doesn’t work. This film is like a cry for help. Are our men afraid to ask for sales? Ha ha.
Back when cars were real cars built like trucks... They still do this service in Mexico.. i like Mexico it's like being in this 1960s USA video except now you see new plastic Chinese 4 cilinder poor man's cars everywhere like in USA now.
4:31 "an opportunity for the salesman to look inside the car..." to look for loose change, cigarettes and other valuables to slip in his pocket..
4:54 Really? you're just gonna grab that hot radiator cap with your bare hands and take it right off? Sure, what could go wrong?
You just try to get a fuel card where they let you pay for tires and over a 6-month. With no interest and no carrying charge. Well they want all their money up front nowadays instantly you can't even charge it on your fuel station charge card and pay for it at the end of 30 days they yank it out of your account immediately if you use a credit card you're paying interest on the credit card and today's greed and prices are astounding. 2023 92 octane gas is $2.60 in Russia a gallon. That's for no ethanol 92 octane. Just try to find that for under $4 in America