Primary Healthcare for All: Bridging Gaps and the Power of Networks | The HEAD Foundation Dialogues

Primary healthcare (PHC) encompasses a broad range of services that form the bedrock of healthcare systems. Yet, PHC often lacks the recognition it deserves. How might society identify the gaps in the healthcare system and bring PHC to the fore?
On 14th June 2023, The HEAD Foundation Dialogues invited Dr Khor Swee Kheng, CEO of Angsana Health, and Dr Goh Wei-Leong, co-founder of HealthServe, to speak on “Primary Healthcare for All”.
Dr Khor shared on the importance of primary healthcare (PHC) in prioritising health-promoting and preventive care that is accessible and affordable to all. However, PHC remains overshadowed by hospital care and curative care, with the average OECD spending on hospital care being six times that on PHC.
Strengthening PHC would require increased funding, possibly through equalising the pay between hospital care and PHC or changing pay structures to boost financial incentives for PHC workers. There is also a need to strengthen digital systems to increase the tools available to general practitioners and family practices in PHC.
Dr Goh emphasised the importance of both formal and informal networks to shape positive change in PHC. Formal networks connect various stakeholders such as governments, social services, and physicians to support healthcare for marginalised groups, while informal networks offer a much-needed human touch and community element for these groups. Every individual plays a part in these networks; this requires us to work towards relational frameworks with patients and the community, instead of transactional ones.
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