I thought this was going to be about ordering the perfect pizza with an obnoxiously specific order. Instead, it's about a pizza place ordering its customers with obnoxiously specific rules.
Cash only is perfectly valid way of doing business -- as long as there is a very prominent sign before you enter. But.. pizza shop owners who expect customers to order a day in advance, should work on a bit of lawyerly thinking themselves.
I get what he's saying. Follow the rules. But having worked as a cashier, there's a rule called "customer service" . It's what you do if you want your customers to keep coming back. Making too many rules is a system that won't work either. Eventually the system will break. Following lawyer rule number 3, you can go to a different place that doesn't have so many rules.
Yeah, Delaware is the place where all corporations go and can get away with paying the minimal amount of taxes possible...not to mention offshore accounts and companies. America at its best
Putting customers first makes successful companies, putting processes that are convenient for the business and workers before the customer's experience keeps small businesses small.
To be fair, they seem to have awesome pizza. The lack of customer service seems to be a price. If you have a good product, you have earned the right to raise the price. Whats nice about this, is that lower-income people can still pay this higher price if they're willing to.
@@TERRENCEJJR I watched the video, and I gotta say that "The restaurant is empty" is a weird way to pronounce "They were swamped with customers, and so were unable to serve sooner than 2 hours". You have amazing listening skills to be able to parse that accent.
Yeah, no wonder they have barely any customers despite allegedly having amazing pizza. I'd rather get a decent pizza by just walking in and handing them my card than jump through all of those hoops for a great one.
According to your reasoning, anyone trying to impart something they’ve learned is “showing off”. According to your reasoning, the sharing of knowledge or insight is something to sneer at. With such reasoning, we would likely all be living in caves.
Panda Cakes I wasn’t (nobody so far was) comparing this talk to any of the others, I was merely objecting to the sentiment expressed in the primary comment, without referring to the talk’s quality
"To me a lawyer is basically the person that knows the rules of the country. We're all throwing the dice, playing the game, moving our pieces around the board, but if there's a problem, the lawyer is the only person that has actually read the inside of the top of the box." -- Jerry Seinfeld.
Burt's sounds like a horrible place to eat. Like let's say I've never been there before. How am I supposed to know to call one day ahead? And what kind of establishment in this day and age doesn't take credit cards? I would happily take my business elsewhere.
There's a wonderful sandwich chain in my town/county that doesn't take card. Of course you don't have to call ahead and they have an ATM in the store, also helps that the place is basically a bar.
Not all, but some places don't take credit cards because credit cards can be tracked as to how much money was exchanged how many times. The reason they might not want this could be because they are a money laundering front, basically the business is a facade made to look like it could be profitable through which illegal money can be transferred to 'normal' people without suspicion being thrown their way. Or they are just really old fashioned and will likely go out of business.
my feeling is that they didn't have a formal restaurant backgroud, whereby they had ingredients in reserve ect. For their on time deliever they would pre-prepare the food so that it could be cooked and served on time. this isnt how a resturant should operate, and thats why they closed down. Old school methodolgies dont work in todays society.
I don't know what you're talking about. It's just a cash only, call and order at least a day ahead, we don't really want your business, mom and pop restaurant.
TL;DW Basically, everyone has rules about things in life, who they like, love, are attracted to etc. Including things they want and don't want to do. Respect others, communicate what you want in a relationship, and don't go to Burt's pizza place.
In that case I will look out the window, upon a rainy downpour. And tie the curtain back, neatly. Delicately. And take a breath Being, feeling At peace
That's pretty much how lawyering works. You start talking about pizza, then you switch your focus on the blandest and uninteresting story you can think of, halfway through your speech, no one listens anymore, and they only remember the pizza part. They are hungry, annoyed, bored out of their mind, they will sign anything just to get out of the room and go have a pizza.
Lawyer stuck in academia* ha. Not necessarily one in practice. Practicing attorney eats the pizza with a beer, drinks another beer. Orders another beer, then tells an interesting war story and follows up with another beer. Academic turns ordering pizza into a learning experience??
Which is the reason why most people need lawyers in the first place: Their mind refuses to work any more once food or other primal needs are mentioned so they need someone else to guide them through the rules in order to get them said food early enough that they won't starve! :D Attention span < 2 minutes would mean you'll either have to pay a lawyer to get the good stuff for you or just settle for Pizza Hut - not nearly as good but easy to get in under two minutes...
Did you still watch it, like I did? And later felt like you're kinda mad at yourself for going through with it, expecting something interesting to come up at the end or something, like I did?
What I took from this is that the people who run Burt's should find a different line of work. If this is not a fictional restaurant they will go out of business quickly. Successful businesses cater to the customers' needs, not the other way around. That's just crazy.
To an extend I agree but I do believe that a customers behaviour and attitude does directly reflect the service they receive in a majority of cases. Hurts pizza place does happen to be an extreme example though
I agree that if people read the rules and followed them correctly they would have a good time. However Burt's doesn't seem to understand how business works. Most people expect to be able to walk into a restaurant, sit down, order what they want and get there food in a timely manner. Burt's breaks this rule by in-convincing their customers with rules that are out of the norm. No one wants to sit down and wait for a pizza for 2 hours when they can just go to pizza hut and get one in under 20 minutes, especially when there is no one else present. Making a difficult experience for people by making rules that seem mundane to most people will not keep people coming back, no matter how good your pizza is. I know that's not what the point of his talk is, its about thinking like a lawyer and the difference of perspective that gives you. This was just my perspective, from my experience.
Overlord Druid. I believe the 2 hour rule has to do with making pizza dough and grating cheese. I make my own pizza and pita dough. It takes 1.5 hours to wait for the dough to rise. If I use it after the 2 hour mark, the dough tastes more sour, and not the taste I wanted. If I freeze my dough ahead of time, the flavour tastes lifeless. Make your own bread from fresh ingredients and you will notice a difference.
yeah but grabbing behind the counter for your slice is considered stealing... you pay for the pizza first and the serve it to you... you don't just start grabbing food at a restaurant.
@@hotjanuary That's true but that's also why most restaurants make things like that before hand or as the customers come in so its ready when the costumer orders. If they want to make their pizzas as ordered then they shouldn't give the appearance and thus expectation that it'll be like every other sit down restaurant and not waste customers time.
Almost the entirety of all articles, talks and videos are like that. For example try googling "How to flip your screen horizontally". I bet you that most guides you will find will first spend at least a few sentences talking about the reasons why flipping the screen could be useful or other irrelevant introductory information. Don't know why people feel the need to do that, but I guess it would be perceived as awkward if it was done any different. I'm not an expert but I read a few guides on how to write good articles and they recommend expanding what you want to say with tons of examples and only slowly arrive at the point, like he did.
Minesweeper Most videos on RUclips are made at least 10 minutes long because of the way youtube ad revenue works. Basically if the video is at least 10 minutes long, the $ they get from ads goes up.
How is it sacrificing half your life? Undergrad is 4 years while law school is 2-3. It’s merely devoting your ENTIRE life to a profession you believe could be a force for good.
Just save yourself 16 minutes the video goes nowhere there's no point to it basically Berts Pizza is incredibly strict and rigid with the rules and has shity customer service
Actually the point is having the perspective of a lawyer can change the way you think about a problem or situation. He first had to explain the 3 steps in thinking like a lawyer. He than provided real life examples. How you use this information is upto you....
What does any of this have to do with being a lawyer? "We don't take credit cards" means that they don't take credit cards, "Please call ahead" means you should probably call ahead. None of this is particularly complicated, anyone who had been to the restaurant more than once or twice would figure it out, lawyer or not.
It means they can see rules being defined better than those who simply believed they were requests. The important thing was that he figured it out first time, this video was more about the relationship stuff and rules anyways.
If you're scrolling through the comments section because he stopped talking about the pizza story after 2 minutes, then basically the rest of the story is that you have to place your pizza order hours ahead. You read this in 10 seconds, saved you 14 minutes. Go next.
That's the most horrible pizza place I've ever heard of! Call a day ahead. Don't ask for your bill or it won't come for an extra half hour. Don't get your own slice of pizza off the pan. I was happy to read in the comments that the place closed down. Glad I never had the misfortune of eating there then walking out without paying because they refused to bring the bill.
Maybe if we look at what he said as an EXAMPLE and maybe just maybe if you didn't literally focus on the pizza place you could benefit a little from the talk. It's not about pizza it's about how the world works and I'm sad noone gets it. This guy gets it though and that's why he earned a tiny bit of respect. That's cause I only heard him speak for 10 minutes I don't know the guy and I am not gonna just jump into conclusions because iNtErNet!
@@mitsako1 Ok, you know no one was talking about the speech, no one in this thread criticized it. That being said, it is a long, meandering affair with a good chunk of its time dedicated to an example so bad it took over the comments section. His analysis was alright but hard to follow, and he did sometimes come across as kind of elitist. That's what comes to mind for me when I don't focus on the pizza place.
Scott Savage That's no excuse for being rude. Especially if you have such excentric rules, you can kindly inform people about them instead of yelling at them.
R0DisG0D well some people are different you cant help it not everyone is nice, sometimes you didnt listen and make it harder on someone ik that when someone breaks my rules on things i have ownership over i get pretty pissed off even if they didnt do anything illegal because it happens to damn often.
1. guide yourself through the rules/ obsessively learn the rules 2. notice how we layer the rules on top of basic guidelines and build contracts over them to customize to need 3. change jurisdictions when necessary or you find yourself breaching contract Legal thinking can help improve your life.
"Using his expertise as a Clinical Professor of Law at Northwestern Law and as the Assistant Director at the Entrepreneurship Law Center, Steve Reed will demonstrate the benefits (and drawbacks) of legal thinking and analysis when applied to everyday life."
I think what made this worth listening to is that he broke everyday interaction down into little bits which could be consumed and thought over. Most people tend to do many of these things to some extent just by default but not many people think very much about what exactly it is they are doing that is if they are even aware they do it.
Not so much about being a lawer, this is how an aspie sees the world. You don't like being surprised by peoples rules they impose on themselves (and you when you interact with them, aka pizza place owners) so you look for those rules everywhere in order to be comfortable and know you're "being" correct.
Video showed me that self-awareness is not an important skill for a lawyer and that he has not the slightest hint of shame while describing patently corrupt proceedures.
"How to order pizza like a lawyer?" *makes a call to get pizza* pizza guy: thank you for calling dominos pizza, may I take our order? me: your honor, I would like a pepperoni pizza with some sausage on the side pizza guy: that will be $21.85 me: OBJECTION, I'll pay $10 pizza guy: yeah, we can't do that. In case you haven't noticed, we ain't an auction me: but your honor, this is a democracy pizza guy: I'm glad you honor me but we set a price and if you don't like it, don't come here me: does that mean no pizza? pizza guy: guess so me: that's cruel and unusual punishment for a guy fighting for his rights pizza guy: ok, I'm gonna hang up now me: wait! there was nothing on your policy about hanging up if the person was arguing for the right to order pizza, this is an ex post facto law! *guy hangs up*
Im so glad I watched this because it’s just proof I can y’all for fifteen minutes for my assignment due tonight but I don’t have to actually have anything to say.
Basically what I learned was why lawyers are a problem. Instead of following general social norms, it's more important to follow hidden obscure rules. I understand that rules serve a purpose, but here he was talking about having to figure out something that wasn't completely obvious unless you read the menu before you came, and being proud of it because he's a lawyer. Seems out of touch with society.
We all got to request videos in class. We all had a secret competition of who could choose the worst, most awful terrible bordering and cringe inducing video. Everyone choose the criginiest thing they could find. From little kids screaming over fortnight to little kids screaming at minecraft. I just choose this one. This is a class of 22 people. I won.
what I've learned from this: Lawyers are very helpful, cautious, and aware of the rules that are seen and unseen in our society, people on Tv shows are more beautiful then the real deal, and I shall never go eat at Burt's no matter how da am good their pizza is.
Not a fast food restaurant, that's right. Several extremely high class restaurants throughout the world take this approach, and thrive. Pizza has gotten a reputation of fast food, but that's undeserved. It is indeed a faster food than some other dishes of the traditional Italian cuisine, but proper pizza is worlds apart from a McDonald's burger or anything similar.
Burt's health was declining and unfortunately he passed away the next year. Reopened in 2017. I agree with your comment and found it amusing.. But apparently Burt's is world renowned since the restaurant appeared on TV, and that business model works...for them.
@@officialtechin5 old comment but I'd like to add this for whoever stumbles upon it next. Turns out that the newly reopened restaurant does accept credit card, and no longer has the huge warnings on the menu. Going by the prices, this isn't a fast-food chain, but it's definitely not high cuisine either. It's exactly the kind of place I would walk into on a Saturday night if I'm looking for a good meal without going for anything special. I've seen some other comments pointing out that the behavior described here is fairly normal for very high end restaurants. But this is clearly and everyday restaurant for normal people looking for a decent pizza. Nothing special about it...
It's quite simple. Take the effort to find out the rules and use them to meet your goals if you want to be successful where cooperation with others is required. And if you cannot live by the rules, change jurisdiction.
I don't get why everybody got bored by this talk. I really enjoyed it and I hope Steeve Reed gets the help he needs for his at least mild form of OCD ;-)
this is an excellent case study in lawyers: they have the intelligence and the logical capabilities of defending things that are to a degree indefensible, and the key to this solely is preparation and prior knowledge to the events happening.
Actually taking a card costs money for the owner, and using cash or checks is easier and brings down expenses for the business. Since it is a small business it makes sense to be cash only, especially if they don't want the problems that come with dealing with paying the card company.
It hurts me that this video is getting so much hate. He's a genuinely likable guy and he's just trying to teach you valuable life lessons that have worked in improving his life.
Just wanted to say that I enjoyed this talk, and I thought there were good jokes and a sound translation of lessons from one's career to everyday life.
I liked it. It's a way of managing what happens in your life and steering your life in a more desirable direction. It should be obvious that it's not about pizza ordering.
Thank you Professor Reed for a witty, engaging & intelligent TedTalk. The examples provided clearly demonstrated the three legal strategies discussed: know & adhere to broad-based rules/laws; layer individual rule/law knowledge onto group rules; and ensure jurisdiction is carefully considered before solidifying agreements.
This comment section did not pass the vibe check. Obviously, if you are not interested in law and the jokes and the connections why bother watching it. He put three instances that he does with the law and he made connections to real life. Well done!!
Too many rules for my taste. Sounds more like an Al Queda boot camp than a pizza place. I'd rather go to Totonno's on Neptune Ave and W. 15th St in Coney Island for the BEST pizza on the planet! You walk in, sit down, order a large pie and you're in pizza heaven. You don't have to call ahead, they take credit cards, they won't bark at you in Russian (Nyet!), their menus do not have Commands disguised as reasonable requests, they won't take you out back and execute you if you ask for garlic rolls. Prof Reed should follow his own advice and "change jurisdiction." Try Totonno's in Brooklyn, Prof Reed. They must be doing something right, they've been making and serving the best pizza there in the same old coal-fired brick oven since 1924!
This was a spot on expose, I think, and I may or may not be a little bit biased here as a law student, but this type of analytical thinking has immensely improved my life. It all comes down to understanding that thing in life, events, processes, people are governed by rules and there's thought behind those rules and should be respected, although it might not always be obvious. And no one is obligated to sit you down and explain them to you if you haven't put in a little bit of effort to show you care. And on the other hand, each and every one of us also has a set of rules, but most haven't ordered them neatly and so are having a harder time explaining how they want to move about in their surrounding. Once we do, things become simple - your rules are compatible with the surrounding or aren't, and if they aren't you change one of the two variables until you find balance.
I think the way he talks makes you cannot understand and the story about ordering pizza isn't so relatable, but I study law and I get what he meant, which helps me not getting bored of his talk so I learned from this is his way of thinking and doing things, it's observing and trying to find the rules of everything. The top comments are so unfair and hateful.
this video actually helps explains the mental fog that occurs during the study of law for students quite well! I do find myself analytically thinking about jokes too sometimes and have to take a step back.
Yep. The lawyer never figured out he wasn't speaking with fellow lawyers who'd be even midly interested in all his anecdotes and tangents.. Lost the point of his talk about halfway through, don't feel like wasting more of my time listening to something that's common sense anyways.
Also, this man is a professional in wasting time (while billing for it) and saying nothing of consequence. Which in the end, is the moral of this story.
Based on personal experience delivering pizza to lawyers, if you want to order pizza like a lawyer (or a medical doctor), make sure you either don't give any tip or give a ridiculously low tip (say "keep the change" when paying $10 for a $9.95 pizza).
On the flip side, those people that will only voice their distaste for YOUR actions breaking THEIR rules, and never compromising for YOUR boundaries and rules, need to be stood up to and/or cut out.
I actually liked the speech. His message is basically learn what the rules are and you'll have a much easier ride than just bumbling your way through. Also if you don't like the rules go somewhere that has rules that are better suited to you.
- Honey, are you leaving me?
- Well, let's say I'm just changing jurisdictions here
I thought this was going to be about ordering the perfect pizza with an obnoxiously specific order. Instead, it's about a pizza place ordering its customers with obnoxiously specific rules.
Pizza Nazis. Lol
No pizza for u!
Cash only is perfectly valid way of doing business -- as long as there is a very prominent sign before you enter. But.. pizza shop owners who expect customers to order a day in advance, should work on a bit of lawyerly thinking themselves.
Same
Make your own pizza by YOUR rules. Then you can't be ordered around
This is irrelevant to the video but I just wanted to let everyone know that I got the entire LEGO movie as my ad
Did you watch it?
*noice*
Bro no way 😱
Tragically
you better have watched it
I get what he's saying. Follow the rules.
But having worked as a cashier, there's a rule called "customer service" . It's what you do if you want your customers to keep coming back.
Making too many rules is a system that won't work either. Eventually the system will break.
Following lawyer rule number 3, you can go to a different place that doesn't have so many rules.
Yeah, Delaware is the place where all corporations go and can get away with paying the minimal amount of taxes possible...not to mention offshore accounts and companies.
America at its best
Putting customers first makes successful companies, putting processes that are convenient for the business and workers before the customer's experience keeps small businesses small.
To be fair, they seem to have awesome pizza. The lack of customer service seems to be a price. If you have a good product, you have earned the right to raise the price. Whats nice about this, is that lower-income people can still pay this higher price if they're willing to.
He said different rules, not less rules.
🤔🤔🤔
"What do you think they think about someone showing up unannounced?"
I'm inclined to think they'd be thought of as customers
😅🤣😅
They have too many customers. You should watch the video and listen.
@@TERRENCEJJR I watched the video, and I gotta say that "The restaurant is empty" is a weird way to pronounce "They were swamped with customers, and so were unable to serve sooner than 2 hours". You have amazing listening skills to be able to parse that accent.
Burt's closed on July 8th 2016.
Perhaps too many rules? Excessive restrictions can put off customers, can't say I normally ring ahead before eating out.
Telling a customer to wait 2 hours in an empty lobby will turn away customers as well.
No soup for you.
NYET
Yeah, Burt's Place doesn't sound like the kind of place that I would enjoy, no matter how good the food is.
All I learned is that Burt's is a terrible pizza place and that this guy has too much time on his hands.
He's blathering. Get to the point
Yeah, no wonder they have barely any customers despite allegedly having amazing pizza. I'd rather get a decent pizza by just walking in and handing them my card than jump through all of those hoops for a great one.
Your ppf is perfect
For this comment
@@dsgamecube A phone call and having cash is jumping through hoops?
twas 666 in ur likes
This is a 16 minute talk about him telling us that hes a lawyer
that he likes
Oh i didn't know he was a lawyer..... how did you know?
About flexing he’s a lawyer
@Evan Root Exactly what i tought
His mum made him do it.
It seems like he made this entire speech just to compliment his reasoning and analytical skills.
Or to share it all like every ted talk does
According to your reasoning, anyone trying to impart something they’ve learned is “showing off”. According to your reasoning, the sharing of knowledge or insight is something to sneer at. With such reasoning, we would likely all be living in caves.
Houses are just modern caves.
@@parryxxlivxx Doesn't change the fact it's not as good as most other TED talks.
Panda Cakes I wasn’t (nobody so far was) comparing this talk to any of the others, I was merely objecting to the sentiment expressed in the primary comment, without referring to the talk’s quality
"To me a lawyer is basically the person that knows the rules of the country. We're all throwing the dice, playing the game, moving our pieces around the board, but if there's a problem, the lawyer is the only person that has actually read the inside of the top of the box." -- Jerry Seinfeld.
Actually they know the law they practice not all the laws in a country 🙄 🤷
Burt's sounds like a horrible place to eat. Like let's say I've never been there before. How am I supposed to know to call one day ahead? And what kind of establishment in this day and age doesn't take credit cards? I would happily take my business elsewhere.
You're not alone. That's probably why they went out of business a year later.
There's a wonderful sandwich chain in my town/county that doesn't take card. Of course you don't have to call ahead and they have an ATM in the store, also helps that the place is basically a bar.
Not all, but some places don't take credit cards because credit cards can be tracked as to how much money was exchanged how many times.
The reason they might not want this could be because they are a money laundering front, basically the business is a facade made to look like it could be profitable through which illegal money can be transferred to 'normal' people without suspicion being thrown their way.
Or they are just really old fashioned and will likely go out of business.
Richard Burt died
If you find yourself breaching the contract, change jurisdictions.
That sounds like a terrible place to eat, no wonder they closed down.
my feeling is that they didn't have a formal restaurant backgroud, whereby they had ingredients in reserve ect. For their on time deliever they would pre-prepare the food so that it could be cooked and served on time. this isnt how a resturant should operate, and thats why they closed down. Old school methodolgies dont work in todays society.
Or he was old and shortly after closing the restaurant and now it's back open because everyone loved it so much.
“Eat at”
tono80 No, it closed down because someone ate the place.
ZiggityZoo Damn, probably Some hungry American....
So obviously berts place is a front for the russian mob, are we just not gonna talk about that?
Was thinking the same
I don't know what you're talking about. It's just a cash only, call and order at least a day ahead, we don't really want your business, mom and pop restaurant.
If they don't really want your business, then it's definitely a front for something.
Probably it was, but he did say they had really great pizza...
Sure Locke that’s the Italian part of town. Have you ever heard of a Russian pizza?
TL;DW
Basically, everyone has rules about things in life, who they like, love, are attracted to etc.
Including things they want and don't want to do. Respect others, communicate what you want in a relationship, and don't go to Burt's pizza place.
You said more in just a few words than he could do in a hour
8:55 to 11:38 is where he talks about how to order the pizza
Thank you for letting me know where to avoid pizza when I'm in illinois.
Dylan That's good advice for everyone.
Dylan Hey! as an i
llinois native my whole life..... I have no arguments against this.....
@Dylan oof ya it sucks here
I was hoping it would go somewhere. All I learned is that Burt's deserves to close.
joewithajay it did
In that case
I will look out the window, upon a rainy downpour.
And tie the curtain back, neatly.
Delicately.
And take a breath
Being, feeling
At peace
It closed because Bert died
It's been reopened by the new owners by popular demand
Same.
You weren't patient enough, or weren't really listening.
That's pretty much how lawyering works. You start talking about pizza, then you switch your focus on the blandest and uninteresting story you can think of, halfway through your speech, no one listens anymore, and they only remember the pizza part. They are hungry, annoyed, bored out of their mind, they will sign anything just to get out of the room and go have a pizza.
Nah man I liked it.
Lawyer stuck in academia* ha. Not necessarily one in practice. Practicing attorney eats the pizza with a beer, drinks another beer. Orders another beer, then tells an interesting war story and follows up with another beer. Academic turns ordering pizza into a learning experience??
SmurfK I thought it was interesting.
Which is the reason why most people need lawyers in the first place: Their mind refuses to work any more once food or other primal needs are mentioned so they need someone else to guide them through the rules in order to get them said food early enough that they won't starve! :D Attention span < 2 minutes would mean you'll either have to pay a lawyer to get the good stuff for you or just settle for Pizza Hut - not nearly as good but easy to get in under two minutes...
May I ask, where is your analysis of "Where to stand in line in Costco?" .
This should be top comment
@@randomperson8571 Thanks!
Usually at the end of the line is a good place to start
First time I’ve been bored to death by a ted talk
Dont be a lawyer, accountant, or auditor
Did you still watch it, like I did? And later felt like you're kinda mad at yourself for going through with it, expecting something interesting to come up at the end or something, like I did?
Audiotors are required to be CPA’s so they’re still accountants
oh man just try watching "play with smart materials" its terrible expceally when you have to do it for school
oh wait, that was almost a year ago
What I took from this is that the people who run Burt's should find a different line of work. If this is not a fictional restaurant they will go out of business quickly. Successful businesses cater to the customers' needs, not the other way around. That's just crazy.
If they yelled 'nyet' (which isn't a swear word) then they're probably Russian and we know they're crazy.
Front businesses don't go out of business
To an extend I agree but I do believe that a customers behaviour and attitude does directly reflect the service they receive in a majority of cases. Hurts pizza place does happen to be an extreme example though
Burts*
1: It's not a fictional restaurant. 2: It DID go out of business, about a year after this "Ted Talk".
I will take my business elsewhere for the same reason people take their business to Delaware...they have a lot less rules to follow.
hybrdthry911 So you paid attention and got the point of the talk. Congratulations
zing!
fewer not less
fewer, and less, I don't see a difference.
if what you are talking about is countable then it is fewer, if it's not then it's less.
I agree that if people read the rules and followed them correctly they would have a good time. However Burt's doesn't seem to understand how business works. Most people expect to be able to walk into a restaurant, sit down, order what they want and get there food in a timely manner. Burt's breaks this rule by in-convincing their customers with rules that are out of the norm. No one wants to sit down and wait for a pizza for 2 hours when they can just go to pizza hut and get one in under 20 minutes, especially when there is no one else present. Making a difficult experience for people by making rules that seem mundane to most people will not keep people coming back, no matter how good your pizza is. I know that's not what the point of his talk is, its about thinking like a lawyer and the difference of perspective that gives you. This was just my perspective, from my experience.
Overlord Druid. I believe the 2 hour rule has to do with making pizza dough and grating cheese. I make my own pizza and pita dough. It takes 1.5 hours to wait for the dough to rise. If I use it after the 2 hour mark, the dough tastes more sour, and not the taste I wanted. If I freeze my dough ahead of time, the flavour tastes lifeless.
Make your own bread from fresh ingredients and you will notice a difference.
yeah but grabbing behind the counter for your slice is considered stealing... you pay for the pizza first and the serve it to you... you don't just start grabbing food at a restaurant.
@@hotjanuary That's true but that's also why most restaurants make things like that before hand or as the customers come in so its ready when the costumer orders. If they want to make their pizzas as ordered then they shouldn't give the appearance and thus expectation that it'll be like every other sit down restaurant and not waste customers time.
"How to say in 16 minutes what could have been said in 3."
Almost the entirety of all articles, talks and videos are like that. For example try googling "How to flip your screen horizontally". I bet you that most guides you will find will first spend at least a few sentences talking about the reasons why flipping the screen could be useful or other irrelevant introductory information. Don't know why people feel the need to do that, but I guess it would be perceived as awkward if it was done any different. I'm not an expert but I read a few guides on how to write good articles and they recommend expanding what you want to say with tons of examples and only slowly arrive at the point, like he did.
Minesweeper Most videos on RUclips are made at least 10 minutes long because of the way youtube ad revenue works. Basically if the video is at least 10 minutes long, the $ they get from ads goes up.
@@evilkidm93b It's all about search engine optimisation, google favours long written articles over short texts in its prioritisation of search results
@@Lezappen Oh that explains it, good to know!
Bafflegab is a word describes this massive stink youtube tedztalk.
These comments are so goood, he’s probably reading them saying “they’re just jealous they’re not a lawyer like me”
We aren’t jealous
Well, I kinda wish I had that money but Im also okay with not sacrificing half my life.
How is it sacrificing half your life? Undergrad is 4 years while law school is 2-3. It’s merely devoting your ENTIRE life to a profession you believe could be a force for good.
Burts sounds like a money laundering front honestly.
Xenath Cytrin yeah, no clients and only takes cash.
prices subject to change without notice.
Barber shops
yeah, thats why the lawyer has to be there, and they are nice to him
That's why shady Russian pizza casinos are the best shady pizza casinos.
How to order pizza like a lawyer: 16 minutes 14 seconds
How to order pizza like a normal person:
Actually, it's 16 min 15 seconds. (Someone didn't read the time capacity like a lawyer.)
Brian Jian its 16 mins 14 seconds
That symbol means greater then 2. Therfore it means that people take 2+ minutes but a lawyer caps out at 16ish minutes
< 2 means less than 2 lol.
How to order pizza like a lawyer at Burt's: 16 min 14 seconds
How to order pizza like a normal person at Burt's: 2hours
Just save yourself 16 minutes the video goes nowhere there's no point to it basically Berts Pizza is incredibly strict and rigid with the rules and has shity customer service
Actually the point is having the perspective of a lawyer can change the way you think about a problem or situation. He first had to explain the 3 steps in thinking like a lawyer. He than provided real life examples. How you use this information is upto you....
I heard ya thanks. Moving along
Gabriel completely missed the point of the whole talk. lmao
You completely missed his point. It was try to understand people’s rules and your own, to be more successful in life.
Gabriel Howard psst.... I don’t think anybody knows what a joke is
He proved my one rule in life useful: stay far away from lawyers.
As a Lawyer, I approve of this message. Terms and conditions apply.
This is funny 😄 😄😄😄
Who’s “I” lol
What does any of this have to do with being a lawyer? "We don't take credit cards" means that they don't take credit cards, "Please call ahead" means you should probably call ahead. None of this is particularly complicated, anyone who had been to the restaurant more than once or twice would figure it out, lawyer or not.
It means they can see rules being defined better than those who simply believed they were requests. The important thing was that he figured it out first time, this video was more about the relationship stuff and rules anyways.
Applause
In most cases, you might be right. But I'm sure everyone has people in their lives who finds it difficult to follow "rules".
You have to place your order the day before? Burt's can't be a very successful restaurant.
ReCon ReCon it closed down
must of been really popular
It cosed because burt died but was re-opened because everyone loved the food, its been on tv shows
Delivered in 30 hours or it's free!
If you're scrolling through the comments section because he stopped talking about the pizza story after 2 minutes, then basically the rest of the story is that you have to place your pizza order hours ahead. You read this in 10 seconds, saved you 14 minutes. Go next.
The title should be renamed as "how to bore people to death bragging about being a lawyer"
No, you didn’t get it.
Bro I can't even survive 5 minutes lol
I would never eat at Bert's. They sound like twatwaffles.
and the lesson was , don't go to burts for pizza
That's the most horrible pizza place I've ever heard of! Call a day ahead. Don't ask for your bill or it won't come for an extra half hour. Don't get your own slice of pizza off the pan. I was happy to read in the comments that the place closed down. Glad I never had the misfortune of eating there then walking out without paying because they refused to bring the bill.
08codys90 pretty sure if they refuse to bill you in a timely fashion you don't need to pay it's on them. They refused payment.
The place did close down but it has reopened since.
asbood112 Yep. Definitely a front for money laundering.
Maybe if we look at what he said as an EXAMPLE and maybe just maybe if you didn't literally focus on the pizza place you could benefit a little from the talk. It's not about pizza it's about how the world works and I'm sad noone gets it. This guy gets it though and that's why he earned a tiny bit of respect. That's cause I only heard him speak for 10 minutes I don't know the guy and I am not gonna just jump into conclusions because iNtErNet!
@@mitsako1 Ok, you know no one was talking about the speech, no one in this thread criticized it. That being said, it is a long, meandering affair with a good chunk of its time dedicated to an example so bad it took over the comments section. His analysis was alright but hard to follow, and he did sometimes come across as kind of elitist. That's what comes to mind for me when I don't focus on the pizza place.
how to defend a pizzeria with horrible service yeah a typical lawyer driven ted
Dhiraj Gupta its not horrible service its rules that the customer didnt follow
Scott Savage That's no excuse for being rude. Especially if you have such excentric rules, you can kindly inform people about them instead of yelling at them.
R0DisG0D well some people are different you cant help it not everyone is nice, sometimes you didnt listen and make it harder on someone ik that when someone breaks my rules on things i have ownership over i get pretty pissed off even if they didnt do anything illegal because it happens to damn often.
Scott Savage can't help being rude? Man, they're not in the right business.
Right! Ordering a pizza a day ahead of time!? That’s preposterous!! Can’t serve yourself?! Wait for the best time to ask for the check???
1. guide yourself through the rules/ obsessively learn the rules
2. notice how we layer the rules on top of basic guidelines and build contracts over them to customize to need
3. change jurisdictions when necessary or you find yourself breaching contract
Legal thinking can help improve your life.
Pretentious bow tie: ✅
Mismatched unpressed suit: ✅
Bad hairpiece: ✅
“I’m a lawyer”: ✅
I’m outta here
How sad, this closed-minded attitude. You could gain so much
😂
Good riddance.
Honestly the tie and suit is kinda cute
I watched the whole thing. I still have no idea how to order pizza like a lawyer.
FOLLOW THE DAMN RULES!
This explains sooooo much!
Don't go to Burts.
Follow the rules, If you don’t like the rules, Switch pizza place jurisdiction.
You, my friend, are in breach of contract.
first Ted talk that I didn't like. made it three quarters through feeling like a chore.
But the lawyer views It as a privilege
I thought the same
Facts
You try it.
Moral of the story: Don't Go to Burts
Well here's the point that everyone missed, we don't know how good their pizza is.
No matter how good, I'd not give my money to a bunch of rude assholes. And believe me, I'm used to bad customer service here in Germany.
I was thinking the exact opposite. If it is so good that people will put up with this treatment, it must be amazing pizza. I want to try it.
So...
How to order pizza like a lawyer:
Find a pizza place with a bunch of rules and then follow them
Perfectly explains what social interaction means.
I had my pizza ordered, delivered and finished by the end of this video.
damn u fast bro
How To Have So Much Money And Free Time That You Give A Ted Talk About Ordering Pizza
It's probably good pr for him and his legal firm.
He's not a part of a traditional firm, he's a part of the u Chicago entrepreneurial law department, and they take clients.
Way to go missing the point, bellend.
It was about the issue of helping people to navigate through rules - which is what a lawyer does!
"Using his expertise as a Clinical Professor of Law at Northwestern Law and as the Assistant Director at the Entrepreneurship Law Center, Steve Reed will demonstrate the benefits (and drawbacks) of legal thinking and analysis when applied to everyday life."
Or how to be so interested in your field that you want an opportunity to nerd out over it?
I'm a lawyer too, but honestly, it doesn't take a lawyer to understand that/act like that.... lol
Lawyers more closely, and read more things than the average person. Just saying
I think what made this worth listening to is that he broke everyday interaction down into little bits which could be consumed and thought over. Most people tend to do many of these things to some extent just by default but not many people think very much about what exactly it is they are doing that is if they are even aware they do it.
Guess programmers and designers have to deal with smilar troubles
Demonism I wish that was the case. But really, if everyone did that you wouldn't have so much business in some cases. Haha
Not so much about being a lawer, this is how an aspie sees the world. You don't like being surprised by peoples rules they impose on themselves (and you when you interact with them, aka pizza place owners) so you look for those rules everywhere in order to be comfortable and know you're "being" correct.
4 minutes in and lost me, buddy. You just don't speak of anything of substance.
you're just not a lawyer
ilmu011 I’m 2 minutes in and I think it’s a giant conspiracy.
"You should like your friends and they should like you." Things I'd like to point out to certain people throughout my life.
Dont waste your time, watch another video friend.
Why does this video have so many dislikes?
Thank you
RubalCava
Watch and find out.
I did watch all of it.
Too little too late
Video showed me that self-awareness is not an important skill for a lawyer and that he has not the slightest hint of shame while describing patently corrupt proceedures.
What was corrupt about understanding the rules and following them?
GunFun ZS although rules are a modern necessity to run a civilised society, overanalyzing them almost lingers as a poison on your humanity
Uhhh...this is literally just business, not even close to corruption
He has an axe to grind. I doubt you'll be able to get him to see even the obvious objectively.
"How to order pizza like a lawyer?"
*makes a call to get pizza*
pizza guy: thank you for calling dominos pizza, may I take our order?
me: your honor, I would like a pepperoni pizza with some sausage on the side
pizza guy: that will be $21.85
me: OBJECTION, I'll pay $10
pizza guy: yeah, we can't do that. In case you haven't noticed, we ain't an auction
me: but your honor, this is a democracy
pizza guy: I'm glad you honor me but we set a price and if you don't like it, don't come here
me: does that mean no pizza?
pizza guy: guess so
me: that's cruel and unusual punishment for a guy fighting for his rights
pizza guy: ok, I'm gonna hang up now
me: wait! there was nothing on your policy about hanging up if the person was arguing for the right to order pizza, this is an ex post facto law!
*guy hangs up*
I feel this comment needs more likes 🤣🤣🤣🤣
Thank you for this
(violin)
doo do doo do duh do doo
Doo duh duh doo doo da da doooo doooo
*repeat
Darth Utah 66 yeah I'm glad i read this comment.. this is the real click bait for the video title
That was a lot of effort for something not funny.
Wow, this is the only TED talk I've ever regretted watching.
You have one chance to talk on TED for millions of people and you do this.
"High on life, and marijuana" is one of the best phrases I ever heard.
I changed my pizza jurisdiction to Pizza Hut.
haha
Obviously you don't like pizza.
Sounds like awful customer service
LordGriffin g
good encapsulation of legal thinking in practical life. Been looking for something like this. Thanks for sharing!
Im so glad I watched this because it’s just proof I can y’all for fifteen minutes for my assignment due tonight but I don’t have to actually have anything to say.
Basically what I learned was why lawyers are a problem.
Instead of following general social norms, it's more important to follow hidden obscure rules.
I understand that rules serve a purpose, but here he was talking about having to figure out something that wasn't completely obvious unless you read the menu before you came, and being proud of it because he's a lawyer. Seems out of touch with society.
We all got to request videos in class. We all had a secret competition of who could choose the worst, most awful terrible bordering and cringe inducing video. Everyone choose the criginiest thing they could find. From little kids screaming over fortnight to little kids screaming at minecraft. I just choose this one. This is a class of 22 people.
I won.
Niiiiiiiiiice 🤣🤣🤣🤣🤣🤣🤣
Your comment would've won too
this was better than the video
Leave that class, if you want to get a proper education.
@@a0flj0 Hello mr obnoxious lawyer in every comment who feels offended
what I've learned from this: Lawyers are very helpful, cautious, and aware of the rules that are seen and unseen in our society, people on Tv shows are more beautiful then the real deal, and I shall never go eat at Burt's no matter how da am good their pizza is.
He: I know what Bazinga means
That one guy in the audience: hahaha
I work at an Italian restaurant and pizzeria. I guarantee no restaurant that took this approach would stay in business. Also, this guy is a dweeb.
He is a lawyer - what would you expect?
I guess that's why Burt's shut down..
Not a fast food restaurant, that's right. Several extremely high class restaurants throughout the world take this approach, and thrive.
Pizza has gotten a reputation of fast food, but that's undeserved. It is indeed a faster food than some other dishes of the traditional Italian cuisine, but proper pizza is worlds apart from a McDonald's burger or anything similar.
Burt's health was declining and unfortunately he passed away the next year. Reopened in 2017.
I agree with your comment and found it amusing.. But apparently Burt's is world renowned since the restaurant appeared on TV, and that business model works...for them.
@@officialtechin5 old comment but I'd like to add this for whoever stumbles upon it next.
Turns out that the newly reopened restaurant does accept credit card, and no longer has the huge warnings on the menu.
Going by the prices, this isn't a fast-food chain, but it's definitely not high cuisine either. It's exactly the kind of place I would walk into on a Saturday night if I'm looking for a good meal without going for anything special.
I've seen some other comments pointing out that the behavior described here is fairly normal for very high end restaurants. But this is clearly and everyday restaurant for normal people looking for a decent pizza. Nothing special about it...
What the hell was that talk all about? It was lost on me.
+kirked007 I wish I could tell you... I am lost right along with you :(
+Heidi S. I go to law school and it was mostly lost on me as well
It's quite simple. Take the effort to find out the rules and use them to meet your goals if you want to be successful where cooperation with others is required. And if you cannot live by the rules, change jurisdiction.
Follow the rules!
Play by the rules, unless you can break them without getting caught.
'You know how you think lawyers are super smart and attractive...'
um. no. lol
I don't get why everybody got bored by this talk. I really enjoyed it and I hope Steeve Reed gets the help he needs for his at least mild form of OCD ;-)
I would rather hear his advice on where to stand in line at Costco. THAT'S something I could use.
this is an excellent case study in lawyers: they have the intelligence and the logical capabilities of defending things that are to a degree indefensible, and the key to this solely is preparation and prior knowledge to the events happening.
Cash only business... Can someone say tax fraud?
Actually taking a card costs money for the owner, and using cash or checks is easier and brings down expenses for the business. Since it is a small business it makes sense to be cash only, especially if they don't want the problems that come with dealing with paying the card company.
RisenFromTartarus The Demon actually paying taxes costs money so it makes sense not to do that either 🙄
HangingMike only if you get caught, which is pretty difficult, if you only underreport sales by a few percent...
@@arjunyg4655 A family business operated by two seemingly older people is highly unlikely to want to get into tax fraud trouble.
Not taking plastic in 2019 lol k bye
Should be retitled: "All my jokes failed: here's why"
Excellent speech. Condensing the concepts into those 3 key ideas was great, and I enjoyed the examples. Well done.
So good, so helpful, thank you.
It hurts me that this video is getting so much hate. He's a genuinely likable guy and he's just trying to teach you valuable life lessons that have worked in improving his life.
Just wanted to say that I enjoyed this talk, and I thought there were good jokes and a sound translation of lessons from one's career to everyday life.
I liked it. It's a way of managing what happens in your life and steering your life in a more desirable direction. It should be obvious that it's not about pizza ordering.
Thank you Professor Reed for a witty, engaging & intelligent TedTalk. The examples provided clearly demonstrated the three legal strategies discussed: know & adhere to broad-based rules/laws; layer individual rule/law knowledge onto group rules; and ensure jurisdiction is carefully considered before solidifying agreements.
This comment section did not pass the vibe check. Obviously, if you are not interested in law and the jokes and the connections why bother watching it. He put three instances that he does with the law and he made connections to real life. Well done!!
I’ve never heard a better argument for “why not to go to law school” than this.
12:51, ::camera guy wakes up bumping camera:: 😂
Too many rules for my taste. Sounds more like an Al Queda boot camp than a pizza place.
I'd rather go to Totonno's on Neptune Ave and W. 15th St in Coney Island for the BEST pizza on the planet! You walk in, sit down, order a large pie and you're in pizza heaven.
You don't have to call ahead, they take credit cards, they won't bark at you in Russian (Nyet!), their menus do not have Commands disguised as reasonable requests, they won't take you out back and execute you if you ask for garlic rolls.
Prof Reed should follow his own advice and "change jurisdiction."
Try Totonno's in Brooklyn, Prof Reed. They must be doing something right, they've been making and serving the best pizza there in the same old coal-fired brick oven since 1924!
lol al queda
Best ad of the year
Nice self promotion
*sponsored by Totonno's*
Richard Salzman ii
This was a spot on expose, I think, and I may or may not be a little bit biased here as a law student, but this type of analytical thinking has immensely improved my life. It all comes down to understanding that thing in life, events, processes, people are governed by rules and there's thought behind those rules and should be respected, although it might not always be obvious. And no one is obligated to sit you down and explain them to you if you haven't put in a little bit of effort to show you care. And on the other hand, each and every one of us also has a set of rules, but most haven't ordered them neatly and so are having a harder time explaining how they want to move about in their surrounding. Once we do, things become simple - your rules are compatible with the surrounding or aren't, and if they aren't you change one of the two variables until you find balance.
I think the way he talks makes you cannot understand and the story about ordering pizza isn't so relatable, but I study law and I get what he meant, which helps me not getting bored of his talk so I learned from this is his way of thinking and doing things, it's observing and trying to find the rules of everything. The top comments are so unfair and hateful.
this video actually helps explains the mental fog that occurs during the study of law for students quite well! I do find myself analytically thinking about jokes too sometimes and have to take a step back.
"non lawyers think like normal people are SUPOSED to think"
This says IT all
This is a bad talk
It's because of the x.
Yep. The lawyer never figured out he wasn't speaking with fellow lawyers who'd be even midly interested in all his anecdotes and tangents.. Lost the point of his talk about halfway through, don't feel like wasting more of my time listening to something that's common sense anyways.
i dont think this guy knows what the word "rule" means.........
says rule a lot "i DoNt ThInK tHiS gUy KnOwS wHaT tHe WoRd RuLe MeAnS" he used the word rule in the right way mate
I think this talk illustrates well why everyone hates lawyers
This is the most and only in-depth guide to one singular restaurant I have ever seen.
Also, this man is a professional in wasting time (while billing for it) and saying nothing of consequence. Which in the end, is the moral of this story.
Erika P
I just said something along those lines before l read your comment.
Based on personal experience delivering pizza to lawyers, if you want to order pizza like a lawyer (or a medical doctor), make sure you either don't give any tip or give a ridiculously low tip (say "keep the change" when paying $10 for a $9.95 pizza).
Lol 😆 🤣 😂
“Look at me I’m a lawyer”
"And you're not."
Am I the only one who actually enjoyed this talk? I lost my place a little in the middle but the majority of it I really enjoyed...
On the flip side, those people that will only voice their distaste for YOUR actions breaking THEIR rules, and never compromising for YOUR boundaries and rules, need to be stood up to and/or cut out.
I loved this talk. Especially when he talk about the contract. The title can be many names. This is not just How to order pizza like a lawyer.
Which one would you suggest?
Yeah, the better title is “how to waste 16 minutes of your life”
Me: 1 more video and then I'll complete my homework
*_5 weird RUclips hours later:_*
Burts sounds like the most annoying pizza place in the world
Why was the timing not good to go to Montreal for spring break?
I actually liked the speech. His message is basically learn what the rules are and you'll have a much easier ride than just bumbling your way through. Also if you don't like the rules go somewhere that has rules that are better suited to you.