Is it possible to connect an indoor doorbell to the monitoring station? Is it possible to display the camera all the time and keep the screen on? Can you use both the strike plate and door release outputs at the same time? What is the difference between the two outputs?
@@EZVIZGlobal thanks for the clarification. But you mention in the manual that it's something to extend in the future. Do you have an estimate for when that will be available? I think that that extensibility is probably the biggest feature missing and behind the competitors. Everything else works great and is ahead of competition.
Hi, thank you very much for your attention and support to HP7! The manual listed is our initial solution, in the future we will have more flexible and advanced solutions to extend - there will be a wirefree smart screen can be used as extensions of the HP7, and is expected to be launched early next year. Please stay tuned!
Hi, please could you let us know the distance between the panel and the monitor? Maybe it's because panel and monitor are so close together to cause an echo. You can try to lower the volume of the monitor first, if this doesn't help please kindly let us know your email address and our customer service team will contact you as soon as possible. Thanks!
Why HP7 doesn't have the power cord cut to use a din module like the CP7 model? I would buy the CP7 but he doesn't have the name tag on the external unit
How many volt
How do u open the gate/door when you use rfid? Do we need to install special locking system at the gate/door?
Can I see the outside without anyone ringing?
Is it possible to connect an indoor doorbell to the monitoring station?
Is it possible to display the camera all the time and keep the screen on?
Can you use both the strike plate and door release outputs at the same time? What is the difference between the two outputs?
Hi, can we set/play photos while screen is idle (eg: I need to play family or friend photos and it should slides/move . thanks
1. Does the external device need wifi as well?
2. How many meters can the the two devices be apart?
Hi.do you have any model to connect 1 camera with one button and 2 monitors?
hello, can an exit button be connected to HP7?
It's possible to connect it with twisted pair tp? I saw schematic picture where they are connected in this way up to 120m.
Hi there, please send an email to support@ezviz.com and our customer service team will chcek this for you. Thanks for your interests.
Hello, is it possible to connect an secound monitor to receive contacts in an secound room ?
Hi, we'll be launching a new external screen SD7 soon, which can act as another monitor for the HP7. Please stay tuned. 😊
so, I can buy the HP7 system ,now ? And add the SD7 to the system, when it will be avalible ?
@@EZVIZGlobal I bought this device, but monitor face hot. Is it normal???
Thanks for the walkthrough.
Do you have videos or manuals on how to install a system with 1 camera and 2 monitors?
Hi there, currently the HP7 doesn't support connecting 2 monitors with 1 panel. Thanks for your interests.
@@EZVIZGlobal thanks for the clarification. But you mention in the manual that it's something to extend in the future. Do you have an estimate for when that will be available? I think that that extensibility is probably the biggest feature missing and behind the competitors. Everything else works great and is ahead of competition.
Quote from the manual "The remaining 4 terminal blocks (DB-/+, LCD-/+) on the monitor can be left unwired, it will be used for extended in the
future"
Hi, thank you very much for your attention and support to HP7! The manual listed is our initial solution, in the future we will have more flexible and advanced solutions to extend - there will be a wirefree smart screen can be used as extensions of the HP7, and is expected to be launched early next year. Please stay tuned!
must need a plug power for Display?
no power cable Connection over PoE possible?
I bought this device, but monitor face hot. Is it normal???
Hello. My HP7 does a echo voice when someone talks from the ring button. How do I resolve that? Its make me crazy
Hi, please could you let us know the distance between the panel and the monitor? Maybe it's because panel and monitor are so close together to cause an echo. You can try to lower the volume of the monitor first, if this doesn't help please kindly let us know your email address and our customer service team will contact you as soon as possible. Thanks!
Can I integate HP7 with Home Assistance?
Hi yes, the HP7 works with Google Assistant and Amazon Alexa. Thanks for your interests.
Are we supposed to believe that cord just hangs there, it doesn't need external power supply/
hIi, the monitor needs to be connected to a power supply. Thanks for your interests.
My Hp7 restarts everytime I remote open the door. It's connected with the power supply provided. Any advise?
Hello. I have the same problem. Did you manage to solve it. If so, tell me how
Yes, I'm using a 24v 3A power supply.
Why HP7 doesn't have the power cord cut to use a din module like the CP7 model? I would buy the CP7 but he doesn't have the name tag on the external unit
¿Como puede evitar que me grabe cada vez que pasa un vehículo?
Hi, you can turn off the motion detction and activate the human detection function, so it will detect human only.