Saludos Tengo un caso de configuración de Odoo V16 E sh con Office 365, se configuró de acuerdo a la documentación de Odoo y en Office 375 y en Odoo, y funcionó perfecto, pero al día siguiente algunas cuentas dejaron de enviar y recibir correos, necesito ayuda
Seguro que estamos aquí para ayudar, tengamos una reunión, puede contactarnos en odooistic@gmail.com, le enviaré los detalles de la reunión o usted lo propondrá cuando esté libre, entonces podemos tener una llamada a esa hora, saludos.
Hey Please help me if you know How can i customise the helpdesk email and chatter setting by code so that when user change the stages of the ticket and if that stage has an email configuration then they should get a pop up window where they can edit and then send it. And this send button should send mail and send the content in chatter as well
To customize the Helpdesk email and chatter settings in Odoo such that a user receives a pop-up window when changing stages, allowing them to edit and send an email based on stage configuration, you would need to create a custom field in the Helpdesk stages (helpdesk.stage) to store the email configuration (like email template) for each stage. You will extend the helpdesk.ticket model to trigger the email pop-up when the stage changes (define a method) and then You can use the built-in Odoo wizard mail.compose.message to allow users to edit and send the email. This wizard already provides a form where the user can modify the email content. Odoo's mail.compose.message wizard automatically sends the email and logs the message in the chatter when it's submitted. However, if you need to handle the action manually, you can extend the wizard
Excellent video!!! You can make a video tutorial how configure odoo in vscode on windows using docker?
thats my plan, you will se it very soon, cheers and thanks for loking the video
thanks BRO, how can I inherit the chatter with an XML to add reply button to an existing message
i will definately share code with you soon. thanks so much
Saludos
Tengo un caso de configuración de Odoo V16 E sh con Office 365, se configuró de acuerdo a la documentación de Odoo y en Office 375 y en Odoo, y funcionó perfecto, pero al día siguiente algunas cuentas dejaron de enviar y recibir correos, necesito ayuda
Seguro que estamos aquí para ayudar, tengamos una reunión, puede contactarnos en odooistic@gmail.com, le enviaré los detalles de la reunión o usted lo propondrá cuando esté libre, entonces podemos tener una llamada a esa hora, saludos.
Hey
Please help me if you know
How can i customise the helpdesk email and chatter setting by code so that when user change the stages of the ticket and if that stage has an email configuration then they should get a pop up window where they can edit and then send it. And this send button should send mail and send the content in chatter as well
Just give me an idea so that i can implement
To customize the Helpdesk email and chatter settings in Odoo such that a user receives a pop-up window when changing stages, allowing them to edit and send an email based on stage configuration, you would need to create a custom field in the Helpdesk stages (helpdesk.stage) to store the email configuration (like email template) for each stage. You will extend the helpdesk.ticket model to trigger the email pop-up when the stage changes (define a method) and then You can use the built-in Odoo wizard mail.compose.message to allow users to edit and send the email. This wizard already provides a form where the user can modify the email content. Odoo's mail.compose.message wizard automatically sends the email and logs the message in the chatter when it's submitted. However, if you need to handle the action manually, you can extend the wizard
@@odooistic Thank you 🙏