I was able to locate a couple blog posts that may help, Shane. This first one explains how QnABot interacts with Amazon Lex and Alexa: go.aws/3Y0yvYh. This second one goes into more details about Amazon Lex and shares best practices: go.aws/3Y4aQ9d. If this isn't quite what you are looking for you can always check with our community of experts over on re:Post, they may be able to share insight based on specific use cases: go.aws/aws-repost. You can also reach out to our sales team using this form: go.aws/3ZsjvTR. It will allow you to share your use case, and they would be able to provide the best options based on that. ^BD
When would you use this and not QnABot?
I was able to locate a couple blog posts that may help, Shane. This first one explains how QnABot interacts with Amazon Lex and Alexa: go.aws/3Y0yvYh. This second one goes into more details about Amazon Lex and shares best practices: go.aws/3Y4aQ9d. If this isn't quite what you are looking for you can always check with our community of experts over on re:Post, they may be able to share insight based on specific use cases: go.aws/aws-repost. You can also reach out to our sales team using this form: go.aws/3ZsjvTR. It will allow you to share your use case, and they would be able to provide the best options based on that. ^BD
Thanks