Exploring BPM Lifecycle: The Significance of Phase 2 - Process Review

In the second instalment of our video series, ‘Exploring BPM Lifecycle,’ BPM expert Mark Khabe delves into the second phase in BPM Lifecycle: Process Review. He shares that once you have identified the processes to map, review, analyse and improve in the Process scoping phase. The Process Review phase focuses on collecting information relevant to the processes and setting up interview with process doers to understand roles, activities, documents, systems, procedures, events, interaction points and handoff points in the process. Process review phase includes gathering issues and improvement opportunities from process participants, process owners and personal experience.
This informative video series takes you through the journey of five phases in the BPM Lifecycle: Process Scoping, Process Review, Process Improvement, Process Implementation and Process Monitoring. Learn about each phase and its significance in the broader BPM lifecycle.
Learn about BPM Lifecycle Phase I
• Exploring BPM Lifecycl...
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