The Office - Sales Techniques

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  • Опубликовано: 26 сен 2024

Комментарии • 238

  • @idrissahil9804
    @idrissahil9804 7 лет назад +1437

    When people wonder how micheal got to be regional manager, this is how. He's an amazing salesman.

    • @ricardoff22222
      @ricardoff22222 6 лет назад +139

      Yes. This is shown a couple of times in the show. He loves to be manager, but he could actually be much more successful if he was a salesman. Probably could have achieved a much better-paying position as a salesman in another company.

    • @Gabo2oo
      @Gabo2oo 5 лет назад +14

      Ah, the good old Peter principle

    • @SadChimchar
      @SadChimchar 3 года назад +14

      @@MagnatesMedia yeah, he just got promoted to a position he wasn't suited for. It's the Peter Principle in effect

    • @JBatJJ
      @JBatJJ Год назад +5

      @@SadChimchar To be fair, he did run the most successful branch. Just a bit abnormal in his processes.

  • @jammybantam611
    @jammybantam611 7 лет назад +1758

    Jim and Dwight's was brilliant

    • @sbastianbrilyanto4722
      @sbastianbrilyanto4722 5 лет назад +69

      JammyBantam they’re “enemies” but when it comes to work, they’re as effective as a machine.

    • @mynameisvisutinnadda
      @mynameisvisutinnadda 4 года назад +10

      @@sbastianbrilyanto4722 well​ jellied machine

    • @SadChimchar
      @SadChimchar 3 года назад +1

      @@sbastianbrilyanto4722 they're effective because they have a bond

    • @stetsondavian5756
      @stetsondavian5756 3 года назад

      i realize I am quite randomly asking but do anybody know a good website to stream new movies online ?

    • @merrickthomas3106
      @merrickthomas3106 3 года назад

      @Stetson Davian flixportal =)

  • @revydmat
    @revydmat 7 лет назад +1661

    Jim and Dwight just OWNING!!

    • @Thisnameistaken11
      @Thisnameistaken11 7 лет назад +86

      Spectacular.

    • @frlipa
      @frlipa 7 лет назад +13

      revydmat Amazing scene!

    • @illyasameen9558
      @illyasameen9558 6 лет назад +10

      Shows what they can accomplish if they work together.

    • @Musicienne-DAB1995
      @Musicienne-DAB1995 2 года назад +2

      No wonder they used to go on sales calls all the time. Jim even kept the picture.

  • @sidiyer841
    @sidiyer841 6 лет назад +576

    Phyllis is so underrated as a salesperson and I never realized this until now

  • @Benjumanjo
    @Benjumanjo 2 года назад +230

    I like the variety in their sales techniques:
    Michael attempted to be humble, folksy and relatability, but this was sabotaged by Andy attempting an appeal to popularity. They clashed.
    Phylis exploited the emotional cues of the client, as he is more willing to say ‘yes’ if it felt like he was saying ‘yes’ to his own wife.
    Ryan went into it without a strategy at all and he failed, this was exploited by Stanley to crack jokes at his expense to entertain them. Unintentionally complimentary.
    Jim showed authority of the subject-matter and it lead into Dwight’s appeal to the client’s consistency. Very complimentary.

    • @saeedthwalhath
      @saeedthwalhath Год назад +1

      Oh mahn! thats great analysis

    • @allanshpeley4284
      @allanshpeley4284 8 месяцев назад +2

      Customer service was very important to Jim and Dwight's client. They both proved that Dunder Mifflin was superior in this way to their competitors while Jim mentioned they can lower prices on certain types of paper. Otherwise, I agree with everything else.

  • @shivzzi
    @shivzzi 6 лет назад +963

    it's funny that Ryan and Andy two college graduates are the only ones who suck at sales

    • @Ajesen
      @Ajesen 5 лет назад +52

      has nothing to do with college they just happen to suck at what they do

    • @vijaykanthr5205
      @vijaykanthr5205 4 года назад +157

      Ryan is book smart. Michael is street smart (and book smart😁).

    • @peterlonergan
      @peterlonergan 4 года назад +12

      @@vijaykanthr5205 I hear this street smart so often on yt, don't you mean people smart?

    • @Lichboi1012
      @Lichboi1012 4 года назад +73

      Ryan was just under confident. He has the potential to be a great salesman, he's just brought down by a combination of getting too big too fast, and lacking proper mentorship.

    • @lutfiramly4168
      @lutfiramly4168 3 года назад +17

      Lol higher education will not give u sales ability. Sorry to say

  • @peterlonergan
    @peterlonergan 4 года назад +257

    Why is it when Stanley laughs I just can't stop laughing with him? 😂

  • @PrimoPete
    @PrimoPete 7 лет назад +591

    Jim and Dwight can sell paper to a tree.

    • @hellosammy4105
      @hellosammy4105 4 года назад +34

      Anyone can. Just start with, "You wanna see your mummy and daddy? I got them in boxes."

  • @omarrais4
    @omarrais4 7 лет назад +701

    this shows how good Michael Scott is at selling paper ! :D

  • @Johnny-Joseph
    @Johnny-Joseph 7 лет назад +456

    Andy is so cringe, there are so many people like him that I despise being around. They have no idea.

    • @TheNotSoFakeNews
      @TheNotSoFakeNews 6 лет назад +15

      I find it so annoying that everyone one else seems to like them?

    • @AMkoreann
      @AMkoreann 6 лет назад +63

      The classic one up guy. There's always one in an office.

    • @ehonda7831
      @ehonda7831 6 лет назад +2

      What is a one up guy

    • @Harry-tj6bl
      @Harry-tj6bl 6 лет назад +3

      One of the main reasons I didn't like his character, as well as Gabe. All the other characters were more believable and likeable but those were just overdone and annoying

    • @adityyuh
      @adityyuh 5 лет назад +5

      I hated him at first, then he got a but better

  • @danduong1445
    @danduong1445 2 года назад +148

    Sales skill ranking:
    _ Michael
    _ Jim (he's got the biggest clients)
    _ Dwight (he's got big clients too, but lost to Michael Scott Paper Co.)
    _ Stanley (I can't tell if he's better than Phyllis, but Karen tried to get him to her Utica branch)
    _ Phyllis
    _ Andy (he's lost clients and went downhill later)
    _ Ryan (he committed fraud and started the fire)

    • @DigitalBath306
      @DigitalBath306 2 года назад +3

      Phillys higher

    • @AbhishekThakur-zl4ig
      @AbhishekThakur-zl4ig 2 года назад +1

      Who is better at sales - Pam or Cathy?

    • @aravindnair3839
      @aravindnair3839 2 года назад +21

      Dwight is 2nd Jim is 3rd

    • @sungdol_short_paper
      @sungdol_short_paper 2 года назад +7

      omg ryan started the fire lol

    • @Nimish_
      @Nimish_ Год назад +15

      Dwight is best, he lost to Michael Scott Paper Comany well because all the clients the company got was because they were sellling the same product at extremely loss going cheap price. Also Dwight takes over almost all of Scranton Paper market just after 1 year of becoming Manager.

  • @yashvrm
    @yashvrm 2 года назад +25

    I just loved this episode.
    This episode showed that each member of that office was good at their job.
    Especially how the young ones were clueless and the old employees were like “Let me show you how the boss does it” 😂

  • @asdas8887
    @asdas8887 6 лет назад +111

    Michael & Andy convinced a client who initially didn't want to deal with a "big company", and Dwight & Jim adapted his speech for a client whom wanted a dealing with "big guys" (a bigger company than DM). What I'm trying to say is: you need to adapt you at your client's necessities, and sell well you capacity.

    • @cevcena6692
      @cevcena6692 2 года назад +9

      Micheal did that, Andy was a bother the whole pitch

  • @Xylarxcode
    @Xylarxcode 7 лет назад +196

    At first I was like:
    'Damn you, Phillis, you're on office time now. Now is not the time to indulge in your fancy make up fantasies.'
    *shows meaning behind Phyllis and Karen's butt ugly perms*
    '... well....I'll just... shut up forever now.'

    • @yydd4954
      @yydd4954 3 года назад +16

      Phyllis and Stanley are master salesman 🔥
      They teach us not to judge a book by it's cover

  • @magiquejohn-stoned3917
    @magiquejohn-stoned3917 7 лет назад +185

    If this did not convince you how Michael Scott became a Regional Manager, go watch his sales pitch to the county rep at Chili's episode.

  • @sommi888
    @sommi888 5 лет назад +78

    i never take vacations, i never get sick and i dont celebrate any major holidays

  • @aviralsingh002
    @aviralsingh002 3 года назад +51

    2:11 The moment of genius on Karen's face.

  • @0chetan341
    @0chetan341 6 лет назад +20

    jim and dwight duo is just a treat!
    Their quarrels show the magnitude of love between them, these guys are a commendable force when complemented each other!

  • @bartonez123
    @bartonez123 6 лет назад +69

    Say what you want about Dwight, but he is still one kickass salesman.

    • @yydd4954
      @yydd4954 3 года назад +2

      He has best sales number
      Defeated internet too

  • @shakir1998
    @shakir1998 7 лет назад +86

    Now THIS is the A-Team of the paper industry.

  • @Eu553ify
    @Eu553ify 7 лет назад +755

    This scene is phenomenal and it explains so much of the series' characters (with some spoilers from the 9 seasons).
    This is why Michael has turned out to be a regional manager.
    This is why Dwight is the top salesman in the branch and eventually becomes regional manager.
    This is why Jim gets upgraded to a co-manager position in season 6 (I believe he only got demoted because of the Sabre merge, right? I really can't remember) and finishes the show starting his own business.
    This is why the entire branch has turned out to be one of the best in the entire company to the point where the whole staff survives the Sabre merge while David Wallace and others lose their jobs (Phyllis and Stanley also rock here). We also get glimpses of Kelly and the accountants' competence over the years, and I'd have loved to see the same for Creed and Meredith.
    This is why Ryan deserved to get fired from his job to never rise beyond a temp ever again.
    This is why Andy deserved to lose his manager job to Nellie in season 8 (among many other things) and ends up out of the office by the end of the show.
    And this is just brilliant, stunning, and remarkably convincing writing, just exposing why the characters' eccentricities would prove an asset for their sales.

    • @51gan788
      @51gan788 7 лет назад +171

      Eu553ify it also recognises an extremely complex relationship between jim and Dwight

    • @danielarteta2476
      @danielarteta2476 7 лет назад +8

      Eu553ify That is like... poetry... I swear...

    • @sergio6532
      @sergio6532 6 лет назад +4

      Eu553ify you nailed it!! brilliant

    • @jkphilosophy
      @jkphilosophy 6 лет назад +1

      Amm deserves a like but you praised yourself at the end, douche bag move

    • @123Sasori321
      @123Sasori321 6 лет назад +13

      I think he meant the scene when talking about the writing :D
      The scene is written very well :D

  • @thejmeister
    @thejmeister 6 лет назад +191

    Jim and Dwight are a freakin' amazing duo. Even Michael is an incredible salesman. We see so much of their pratting around that it's easy to forget that they're actually very good at what they do.

  • @jackzhu7797
    @jackzhu7797 4 года назад +39

    I love Karen's face after she got the makeover like "god is this really the company I joined?"

  • @Haveafoodtime
    @Haveafoodtime 7 лет назад +164

    That is how customer service is done.

  • @perspektyvustoks
    @perspektyvustoks 6 лет назад +24

    2:44 that Stanley smile, such passive savage;)

  • @suhaneejagtap5325
    @suhaneejagtap5325 3 года назад +12

    I love stanely and ryan's sale call.

  • @wheeler6768
    @wheeler6768 6 лет назад +31

    "This guy can sell paper to a tree"

  • @daily33gg
    @daily33gg 7 лет назад +35

    Jim & Dwight blew my mind

  • @ogbkballa
    @ogbkballa 7 лет назад +36

    0:30 " you still do that thing?"

  • @MrHotSpice100
    @MrHotSpice100 2 года назад +4

    Stanley laughing the whole way back 🤣🤣

  • @juliorcruz12
    @juliorcruz12 6 лет назад +7

    It’s awesome to see the office gang kicking some ass

  • @TheDazzler420
    @TheDazzler420 4 года назад +4

    Ed Helms is genius at these roles

  • @carlosantonioflores3239
    @carlosantonioflores3239 3 года назад +1

    Hell yeah, I just loved every second of this. They are all so experienced and intelligent at what they do.

  • @ghernandez4522
    @ghernandez4522 7 лет назад +83

    sniped a 80 pound shark hahaha

  • @moseleenang7014
    @moseleenang7014 6 лет назад +10

    Tht was soooo smooth from dwight and jim!!

  • @benjamincote4655
    @benjamincote4655 3 года назад +6

    I liked a lot how Stanley plays on Ryan
    Hahahaha

  • @fabioalvesshow
    @fabioalvesshow 6 лет назад +11

    Dwight shows who is the boss

  • @suhaneejagtap5325
    @suhaneejagtap5325 3 года назад +7

    If andy wasn't there Michael would have sealed the deal.

  • @yakisoba1816
    @yakisoba1816 3 года назад +3

    Jim and dwight Combo was so Badass

  • @gavriel7055
    @gavriel7055 7 лет назад +42

    i think the deeper meaning behind the ahow is how there was a 1 in a billion chance that some of the greatest accidental salesmen worked in the same vranch of the same company. Ryan and Andy are the only ones that show some training that they fall back on, in contrast, the rest show internal, almost accidental sales talent.

    • @thejmeister
      @thejmeister 6 лет назад +8

      You can't teach charisma. You either have it or you don't.
      Lol, Ryan and Andy. Yeah, whatever.

  • @riddhesharma
    @riddhesharma 3 года назад +7

    3:15

  • @strills1234
    @strills1234 6 месяцев назад

    when ryan has to sell to the whispers i died laughing

  • @vinniethebee479
    @vinniethebee479 3 года назад +3

    Micheal was actually working and andy just fucked it up.

  • @prashantramachandran2153
    @prashantramachandran2153 7 лет назад +16

    It's like selling paper to a tree... :D :D :D

    • @stevenhulbert6973
      @stevenhulbert6973 6 лет назад

      a tree wanting paper would be like a human wanting human flesh. I doubt it would want it but if it did it wouldn't use its own.

  • @yydd4954
    @yydd4954 3 года назад +1

    All talking about jim Dwight Michael Phyllis
    But Kelly had small impressive side too there 😀

  • @emanuelb.2559
    @emanuelb.2559 6 лет назад +7

    DWIGHT is a boss

  • @Lava91point0
    @Lava91point0 8 лет назад +136

    Hi hi hi lol

  • @asdas8887
    @asdas8887 7 лет назад +1

    OMG!! I need to rewatch this episode!!!

  • @aoshot
    @aoshot 7 лет назад +7

    Mind? Nothing would delight me more!

  • @jtmon2049
    @jtmon2049 7 лет назад +34

    Jim and Dwight's whole pitch would've been gone horribly wrong had the big-company-customer service picked up the phone. They got lucky on that one.

    • @Fauxpikachu
      @Fauxpikachu 7 лет назад +51

      They probably just picked one in advance they knew wouldn't answer. It's not their first tango together

    • @prashantramachandran2153
      @prashantramachandran2153 7 лет назад +22

      It's probable that they called some random company whose customer service number always puts caller on hold :D Or better still, they could have just created a number that just puts callers on hold; with Jim's audio editing skills that we see later with his prank on Gabe, I wouldn't put it past him :D

    • @Xylarxcode
      @Xylarxcode 7 лет назад +15

      Or if Kelly didn't pick up right away because she was too busy painting her fingernails or chatting up Toby or something.

    • @stevenhulbert6973
      @stevenhulbert6973 6 лет назад

      Xylarxcode Why did the call go to Kelly and not the receptionist?

    • @charles8557
      @charles8557 6 лет назад +4

      They probs did it on purpose knowing how talkative she is

  • @anthonykingdom9348
    @anthonykingdom9348 3 года назад +4

    HI HI HI 😂😂

  • @turb0flat437
    @turb0flat437 7 лет назад +12

    Was that Motley Crue's "Kickstart my heart" at 0:36?

    • @flightlessbird8064
      @flightlessbird8064 6 лет назад +4

      Sounds like it

    • @turb0flat437
      @turb0flat437 6 лет назад +2

      Thanks for replying. I recognised the song immediately. I bought that album (Dr Feelgood) when I was a teenager lol.

  • @francisjaytimosa9838
    @francisjaytimosa9838 Год назад

    I think the scene where Michael noticed the picture of the manager holding a big fish took reference from the movie One flew over the cuckoo's nest.

  • @jackstar5208
    @jackstar5208 7 лет назад +1

    I love Stanley

  • @krishnadevkoloth
    @krishnadevkoloth 4 года назад +3

    Ryan should have gone with Micheal to learn selling

  • @calincimpean5545
    @calincimpean5545 3 года назад +2

    Stanley is The best

  • @seetllee
    @seetllee 6 лет назад

    jim and dwight are such savages

  • @Harleyk11
    @Harleyk11 6 лет назад +2

    He hung up on Kelly lol

  • @IrvineBrooks
    @IrvineBrooks Год назад

    Im Stanley when the new ones comes to work

  • @AlexBerman
    @AlexBerman 4 года назад +1

    Jim and Dwight can sell pork to a vegan lol.

  • @illyasameen9558
    @illyasameen9558 6 лет назад +9

    Why did they cut off Ryan's pitch? I wanna know what he said!

  • @SaulGoodman-w2x
    @SaulGoodman-w2x 6 лет назад +2

    This guy can sell paper to a tree.

  • @blue123456ization
    @blue123456ization 6 лет назад

    So much to learn.

  • @themadplotter
    @themadplotter 7 лет назад +119

    OMGJIMHOWAREYOUIWASS *click*

  • @bboykabir2
    @bboykabir2 6 лет назад +1

    awesome! Which season and episode is this?

  • @cmfrtblynmb02
    @cmfrtblynmb02 Год назад

    What if they responded right after Dwight called one of the big guys?

  • @johannesfelsch
    @johannesfelsch 6 лет назад +2

    Whats that song dwight listened to in the car before the pitch ?

    • @AndersBreidal
      @AndersBreidal 6 лет назад +1

      Kickstart My Heart by Mötley Crüe

  • @aladpurehostility
    @aladpurehostility 5 лет назад +2

    What if the client didn't value customer service?

    • @datgangshi
      @datgangshi 3 года назад +3

      That would be a bad business move for them, they're paying those companies for customer service too

  • @MCarcs
    @MCarcs 3 года назад +1

    What is the song that Dwight vibes along in the car? I know it's not Darude Sandstorm!

  • @makita3680
    @makita3680 2 года назад +1

    2:34 there's something about this guy's face that really bothers me

  • @RealityCheck6T9
    @RealityCheck6T9 7 лет назад +1

    I'm curious to know the respective prices

  • @mnv7353
    @mnv7353 5 лет назад +4

    why the hell is Andy so insufferable when it comes to sales

  • @babbisp1
    @babbisp1 Месяц назад

    Nts 0:51

  • @hitrapperandartistdababy
    @hitrapperandartistdababy 4 года назад +3

    Why would you cut out thr best part where Michael grabs Andy tightly so it hurts

  • @lifesnova
    @lifesnova 7 лет назад +5

    he said 'I never celebrate any major holidays' because he celebrates his own whacky shrute ones like Krumpmis or some shit

  • @jesus3squivel479
    @jesus3squivel479 Год назад

    THIS 2:06

  • @xDrikenx
    @xDrikenx 7 лет назад +1

    ONE! THREE!

  • @manuelsilva9100
    @manuelsilva9100 7 лет назад +1

    What song is Dwight listening to?

  • @thegrimoutlaw4732
    @thegrimoutlaw4732 3 года назад

    I Wanna know if Andy blew that sale on purpose or he was just terrible? On purpose to use that stupid term Shruteded lol to make Dwight look bad.

  • @guillemdanielesteba3456
    @guillemdanielesteba3456 2 года назад

    What episode is this scene on? Thank you!

  • @Orcrest
    @Orcrest 6 лет назад

    what song is playing in dwights car?

    • @annnmmmm
      @annnmmmm 6 лет назад

      Kickstart my Heart

  • @dasaniquamina-nurse9414
    @dasaniquamina-nurse9414 5 лет назад

    If you know how i hated andy

  • @kingwewuz2823
    @kingwewuz2823 7 лет назад +3

    2:12 did he call Bermuda an ugly place or lovely place?

    • @CorvintusDK
      @CorvintusDK 7 лет назад +12

      Lovely

    • @bebe7C9
      @bebe7C9 6 лет назад +2

      It still sounds like ugly. Even if the context suggests lovely.

    • @SNKeSport
      @SNKeSport 6 лет назад

      man sounds like he said ugly !! what the hell

    • @moob2020
      @moob2020 5 лет назад

      I heard it laurel

  • @verylowendgamers7426
    @verylowendgamers7426 3 года назад +1

    Hi. Hi. Hi. Hi.

  • @maceroni4390
    @maceroni4390 3 года назад

    Hi

  • @esucil
    @esucil 6 лет назад

    little wierd that the guys stanley were selling for were black people

    • @illyasameen9558
      @illyasameen9558 6 лет назад +13

      how is that weird. Was it weird that Dwight and Jim, Micheal and Andy, Phyllis and Karen were selling to white people?

    • @Musicienne-DAB1995
      @Musicienne-DAB1995 2 года назад +1

      @@illyasameen9558 Exactly, LOL.

  • @cceyshalala9249
    @cceyshalala9249 6 лет назад +2

    Lol😂😂😂Stanley is soo useless
    Dwight amd Jim kilt it

    • @juliancoats4188
      @juliancoats4188 6 лет назад +25

      useless?, stanley had already established a relationship with the client , he knew he would get the business regardless of how ryan perfomed

    • @witchking008
      @witchking008 3 года назад +2

      Michael,Jim,Phylis,Dwight,Stanley is the fucking justice league

  • @kreion
    @kreion Год назад

    Ryan just crapped his pants

  • @Harry-tj6bl
    @Harry-tj6bl 6 лет назад +46

    Best part was when Jim hung up on Kelley

  • @finalyearproject8194
    @finalyearproject8194 3 года назад +16

    Harry styles: "Watermelon Sugar"
    Ryan:

  • @davidobrecht5122
    @davidobrecht5122 6 лет назад +29

    As goofy and weird Michael is its surprising how Well He is doing as a salesman

    • @Musicienne-DAB1995
      @Musicienne-DAB1995 2 года назад +1

      Not surprising at all, you can see the awards in his office.

  • @thedoctorand
    @thedoctorand 7 лет назад +55

    Hi-an Howard.

  • @kafunamasinde2265
    @kafunamasinde2265 6 лет назад +21

    has anyone ever tried the jim and dwight technique and did it work?

    • @alca1707
      @alca1707 3 года назад +8

      Bit late but who knows, you might read this. I'd never try this one, it's pretty flashy and over the top, it might work in the US in real life but in Europe it would be considered rude to use a phone during a sales call or asking to use the customer's phone. I usually leave my phone in the car anyway. Also it completely hinges on you actually being put on hold when calling the big customer, which frankly is a gamble not worth taking. What Dwight did at the end was actually pretty good, albeit a bit much. He basically informed the customer that he could provide a level of personal service that a big company simply can't match. The skit with Ryan and Stanley is actually the most realistic. Ryan asked to take point without knowing ahead what he was getting himself into, and this is what would happen. He's got no idea what to do and what to ask because he knows nothing about the people he's going to have to speak with. He should've discussed this with Stanley days before the visit to prepare properly. When I first saw this episode I almost died laughing. So many recognizable things.

  • @trevorstatham4451
    @trevorstatham4451 4 месяца назад +1

    No wonder why Andy had the lowest sales😂😂😂

  • @matthewderrick4816
    @matthewderrick4816 Год назад

    Being real for a second the people that could make sales really understood their customers

  • @ozzgonzalez7165
    @ozzgonzalez7165 Год назад

    Whenever Andy speaks in the sales pitch just makes me mad. Like, dude shut up. Let Michael do the job.

  • @definty
    @definty 6 лет назад +1

    I really dont get this scene just because the guys are black ryan is intimidated???? WTF??? would you be?
    I don't get it.

    • @frlipa
      @frlipa 6 лет назад +19

      definty no its because he is a bad salesman obviously

    • @Fifthcaptain
      @Fifthcaptain 6 лет назад +5

      You don't get it because you don't get the nuances of interpersonal r/s, and that is incredibly important if you want to be a good salesperson. The best salesperson is one who can relate directly with the client, and Ryan is too different, not just in terms of race but culture, from the company that is obviously owned and run by blacks. There are many REAL companies out there which attempt to expand overseas and flop because they don't understand and adapt well to others' cultures.

    • @TheDazzler420
      @TheDazzler420 4 года назад +1

      It's a show get over it morons, any shitter can be salesman, obviously he should be motivated. There will always be a person in need. Do you think Chinese people are great salesmen, they create substandard goods yet they manage to sell them because there will always be someone to buy. The only companies that go bankrupt are the only companies that are not motivated. Andy was unwilling to interact in the conversation because he's a freewill