From personal experience I purchased the stove October 19th of 2023. I started it about 3 weeks ago and it seemed to be doing really good. I noticed that i was getting electric shock everytime I wanted to clean it even when I had it unplugged. Now, this is the bad news about this Grand Teton stove: Sunday morning about 3:00 am we woke up because the cold temperatures creeped in the bed with us, I checked the Stove App on my phone and nothing seemed wrong and then we noticed a really strong smell in the house. We got up and the stove was not working the control screen was completely off and will not turn back on.. the Stove was totally dead. I investigated the problem and it turned out the fuse in power switch was getting blown everytime I put a new one in... Ok, here comes the fun part: I had to wait until today Monday the 18th of December because their customer service dont work or answer their phones on Sunday. After about one hour or so waiting for someone to answer the phone a lady come on and from the get go after I explaind to her what happened she answers by saying so what do you want me to do? I told her I needed the stove to run as soon as possible because my house is freezing and more cold temperature is on the way and that I am almost 60 years old diabetics and just had an open heart surgery so please what ever it takes to get my stove going will be very much appreciated. She put me on hold and came back saying that she will send me a power cord, a mother board and combustion chamber and that I had to find someone to take the old ones out and to install the new ones in.. I asked her for a confirmation email or anything to refrence this call or a tracknig number, she declined to provide any information what so ever and she was threatening me of canceling the order and to take it with the Tractors Supply store which she has nothing to do with.. Anyway the Customer support is really really bad and really made me regrets buying this pellet stove.. I will never recommend this stove to any one because of their customer service.. things break down but customer service can make a bad experience less painful but not with this Company Stay a way from this stove...
Hopefully you took it back to tractor supply and got a new one. It has a 12 month warranty. If they had one in stock they should have given it to you in exchange for the broken one.
great video im going to tractor supply tomorrow to get a grand teton gros ventre tomorrow due to the sale they have on them and my 20 year old pellet stove is ready to be replaced
@@geraldwhite2912 there are a few ways to go about it. But in the end I put a small solid state relay in the stove on the room blower leads and ran some thermostat wire to my furnace fan inputs. You can also use home automation to detect when the stove is running and then trigger your smart thermostat fan.
Nice video, especially covering the "Settings". Quick question, just started mine for first time, following instructions to burn off the oils and cure the paint (smelled bad w/smoke). I noticed the paint flaking off on the metal plate in the middle above the burn pot where the pellets drop from. Hopefully the stove performs good, not sure of quality with the paint flaking off this plate, apparently the metal is not prepped correctly for the retention of the supposedly heat resistant paint? I would post a picture but don't appear to have the ability.
I just installed the same model. your breakdown was really helpful. The manual doesn't give you this information. Thanks for taking the time to break this down for other pellet stove owners! My thermostat setting doesn't activate the stove when it reaches the set temperature, any recommendations?
you need to set it to ECO1 that is the setting that turns on/off the stove, ECO2 only ramps it down to a low flame, then back up when you go below your setpoint. When changing from ECO1 to ECO2 you have to stop the stove, then start it back up for the setting to take effect.
@@Whuckfisle you will be hard pressed to find a stove without china parts. 😬 but so far so good. I heated with only pellets last year. I’m not sure how often I actually cleaned it. Wasn’t anything crazy but I burn good pellets. If I was running crappy pellets I would probably clean daily. But I believe I was just sucking the ash out every Friday when I got home from work. Then monthly tearing the heat baffles out, scraping the pot and what not. I’ve never had what people call the Cadillac a Harmon so I don’t have anything else to compare to.
@diaryofageek I'm looking at them but just cannot justify the 5x cost of Harmon. I'm sure they're better but if this does it's job for a minimum of 5 years to justify it's cost then it's worth it. Just didn't want to buy one from tractor supply and have it fail within a year
@@Whuckfisle My aunt just bought a new wood burner Same time my mom got the pellet stove Front of wood burner says USA stove company On the back it says MADE in China
@Richwillt everything in tractor supply is made in China. You're not going to get an American made pellet stove for $1k. Need to spend at least 5k if you want to support US
@@diaryofageekthanks for the video. I recently got this stove and ran some softwood pellets through it and it did good. Recently switched to some hardwood and noticed it was running super hot! Like the exhaust temp was 400 and the sides of the stove were over 500. Does yours run this hot?
Thank you forbthe video, the owners manual doesnt help much with understanding the control panel. My issue is i have this pellet stove in the video, my house is about 1000 sq ft. I set my heat dial to 60 and my stove temp in the center of the display reads 80 (room temp). Its set on eco 2 and P4.. is there something wrong here?
Are these a reliable stove? I am in the market for a pellet stove just wondering the pros and cons from someone that owns one. I like the control panel on this model.
So the control panel and the smart features are cool, but keep in mind. This is a relatively low, end pellet stove. It needs some babying to keep it running well a stove with a mechanical, stir feature, and an ash pan can go much longer without cleaning or messing with it. Also I like modifying things to make them better, and I’m a big geek. But if you don’t want to mess with it much I might spend the cash for a stove with the mechanical pot stirring mechanism. That said there isn’t anything on this stove that I can’t fix myself. So I’m pretty comfortable I can keep it going for a long time.
Question - what is a normal/safe exhaust temp? I am running ECO1/P3 with all of the factory blower and exhaust fan settings (0). It seems to be hovering at ~260 degrees.
@@joep9565 yes keeping it under 350 should be the goal. Lots of things effect it though, pellets, outside air intake, fan settings. I quickly found that just because it’s computerized doesn’t mean that skill isn’t needed to get it running well. The flame is most important this video really helped me tune the blower settings for my pellets, once I knew what the flame was supposed to look like. This is a video for a different stove but flame should look the same. I run mine on p3-p4 even in the dead of winter. ruclips.net/video/OEKmTtpFLNM/видео.htmlfeature=shared
When looking at the rear of the unit, is the exhaust pipe on the right side, and combustion pipe on the left? I want to be sure it lines up with my existing exhaust piping
Hi. We're thinking to buy the pellet stove like your video. I wonder if this is a good stove and good heat. We currently have no heat in the house and we're living in the cold areas. Thanks
I like the stove. But if you never had wood or pellet stoves it takes some learning or you will have a hard time. But I heat my whole home with only this stove. 2,800 square foot home.
@diaryofageek thanks for reply. I have a fireplace in the house. Still using it it doesn't heat good. As seen on your video the control seem to be little confuse. I might think to go with the simple one.
My pellets don’t ignite the igniter has worked all last winter and up to now it’s been great then the igniter is not getting hot. I have to start the fire manually ! I don’t know how to keep in manual, when it turns off I can’t restart it.
In the settings set it to eco2 that won’t shut off it will just go to its lowest feed rate, then ramp back up as the room starts to cool. You have to shut down the stove to change that setting then relight while in eco2.
Look on the status screen for “air gap” it should be 1 once the exhaust fan kicks on. 0 if you open the front door while the fan is on. That one can be many causes. Bad door seal, plugged up exhaust or behind the 3 panels inside the fire chamber, outside exhaust plugged, air intake plugged, fan or vac switch bad.
Hi, does anyone know how to reset this machine to factory settings? I have listened to NO make any changes to system settings, but I did some, and I want to get back to factory settings. After I made those changes, the machine started working differently. TIA.
No. But “eco” really doesn’t mean power savings. It really just means eco1-Full Auto and eco2-auto flame/heat output. I guess if you just wanted to run it full bore you can do eco2 and set it to 99 degrees. 😬
Thank you!! Awesome video. Instructions frustrate me. I usually tear things apart and figure out how things work. Just bought the Teewinot. Replaced an old Dansons/Pel Pro from 2008 that I bought used from a friend at work 4 years ago to heat my garage. It died right after I bought my pellets for this winter. I think it must have been a 1500sqf heater. This puppy cranks the heat!! My wife loves it. When I bought the first one, she said why do we need one of those? When it broke and got cold out she said we need to get another one ASAP!! I hope this turns out to be a good reliable stove.
@@hd114ul7 lol yea I’m the same way with manuals. I’m glad this helped you in some way!! Yea my wife was the same way. “We don’t need that” now I find her in front of it more than me. ☺️
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thank you so much for all the great information in this video
I don’t usually comment, but I just bought this unit and I’ve watched the video several times. Thank you for making it!
Thank you! I’m not the best of speakers lol but I’m glad I was able to help you! ☺️
Just wanted to say that your vidieo helped me use my stove,thanks
Thank you so much for a great video, AND you have great timing too; I'm installing a Grand Teton Gros Ventre pellet stove today.
Awesome! Glad I was of some help!
I’m thinking of getting this stove, how do you like yours ?
Thanks for the info. We are installing a new pellet stove so this really helps.
From personal experience I purchased the stove October 19th of 2023. I started it about 3 weeks ago and it seemed to be doing really good. I noticed that i was getting electric shock everytime I wanted to clean it even when I had it unplugged. Now, this is the bad news about this Grand Teton stove: Sunday morning about 3:00 am we woke up because the cold temperatures creeped in the bed with us, I checked the Stove App on my phone and nothing seemed wrong and then we noticed a really strong smell in the house. We got up and the stove was not working the control screen was completely off and will not turn back on.. the Stove was totally dead.
I investigated the problem and it turned out the fuse in power switch was getting blown everytime I put a new one in...
Ok, here comes the fun part: I had to wait until today Monday the 18th of December because their customer service dont work or answer their phones on Sunday. After about one hour or so waiting for someone to answer the phone a lady come on and from the get go after I explaind to her what happened she answers by saying so what do you want me to do? I told her I needed the stove to run as soon as possible because my house is freezing and more cold temperature is on the way and that I am almost 60 years old diabetics and just had an open heart surgery so please what ever it takes to get my stove going will be very much appreciated. She put me on hold and came back saying that she will send me a power cord, a mother board and combustion chamber and that I had to find someone to take the old ones out and to install the new ones in.. I asked her for a confirmation email or anything to refrence this call or a tracknig number, she declined to provide any information what so ever and she was threatening me of canceling the order and to take it with the Tractors Supply store which she has nothing to do with..
Anyway the Customer support is really really bad and really made me regrets buying this pellet stove..
I will never recommend this stove to any one because of their customer service.. things break down but customer service can make a bad experience less painful but not with this Company
Stay a way from this stove...
Hopefully you took it back to tractor supply and got a new one. It has a 12 month warranty. If they had one in stock they should have given it to you in exchange for the broken one.
great video im going to tractor supply tomorrow to get a grand teton gros ventre tomorrow due to the sale they have on them and my 20 year old pellet stove is ready to be replaced
Please share any tips here if you find quirks!
Excellent tutorial! Thank you!
Great video, I just purchased this stove. This will be very helpful.
Anyone else catch the Psycho face? Lol Nice little Easter Egg!
I just Installed this stove and was wondering how did you go about having your furnace fan come on with the fan from the stove
@@geraldwhite2912 there are a few ways to go about it. But in the end I put a small solid state relay in the stove on the room blower leads and ran some thermostat wire to my furnace fan inputs. You can also use home automation to detect when the stove is running and then trigger your smart thermostat fan.
Nice video, especially covering the "Settings". Quick question, just started mine for first time, following instructions to burn off the oils and cure the paint (smelled bad w/smoke). I noticed the paint flaking off on the metal plate in the middle above the burn pot where the pellets drop from. Hopefully the stove performs good, not sure of quality with the paint flaking off this plate, apparently the metal is not prepped correctly for the retention of the supposedly heat resistant paint? I would post a picture but don't appear to have the ability.
That isn’t normal. I have heard of one other case of this in the same area. They said it peeled front and back of that panel. But had no other issues.
Thank you it was a great video on this stove.
Thank you! I'm a bit of an introvert so, I'm happy to hear you made it through the video! lol 🙂
Good info video. Would like to know if that thermostat wire on the back could be wired into a digital wall thermostat.
I also would like to know that
It's a wifi antenna
I just installed the same model. your breakdown was really helpful. The manual doesn't give you this information. Thanks for taking the time to break this down for other pellet stove owners! My thermostat setting doesn't activate the stove when it reaches the set temperature, any recommendations?
you need to set it to ECO1 that is the setting that turns on/off the stove, ECO2 only ramps it down to a low flame, then back up when you go below your setpoint. When changing from ECO1 to ECO2 you have to stop the stove, then start it back up for the setting to take effect.
How's this stove 1 year later? I'm guessing the Chinese pellet stoves are high maintenance
@@Whuckfisle you will be hard pressed to find a stove without china parts. 😬 but so far so good. I heated with only pellets last year. I’m not sure how often I actually cleaned it. Wasn’t anything crazy but I burn good pellets. If I was running crappy pellets I would probably clean daily. But I believe I was just sucking the ash out every Friday when I got home from work. Then monthly tearing the heat baffles out, scraping the pot and what not. I’ve never had what people call the Cadillac a Harmon so I don’t have anything else to compare to.
@diaryofageek I'm looking at them but just cannot justify the 5x cost of Harmon. I'm sure they're better but if this does it's job for a minimum of 5 years to justify it's cost then it's worth it. Just didn't want to buy one from tractor supply and have it fail within a year
@@Whuckfisle
My aunt just bought a new wood burner
Same time my mom got the pellet stove
Front of wood burner says USA stove company
On the back it says MADE in China
@Richwillt everything in tractor supply is made in China. You're not going to get an American made pellet stove for $1k. Need to spend at least 5k if you want to support US
@@diaryofageekthanks for the video. I recently got this stove and ran some softwood pellets through it and it did good. Recently switched to some hardwood and noticed it was running super hot! Like the exhaust temp was 400 and the sides of the stove were over 500. Does yours run this hot?
Thank you forbthe video, the owners manual doesnt help much with understanding the control panel. My issue is i have this pellet stove in the video, my house is about 1000 sq ft. I set my heat dial to 60 and my stove temp in the center of the display reads 80 (room temp). Its set on eco 2 and P4.. is there something wrong here?
Glad you found this info useful, I'm just trying to save you guys the headache.. :-) Thank you for watching and commenting!
Are these a reliable stove? I am in the market for a pellet stove just wondering the pros and cons from someone that owns one. I like the control panel on this model.
So the control panel and the smart features are cool, but keep in mind. This is a relatively low, end pellet stove. It needs some babying to keep it running well a stove with a mechanical, stir feature, and an ash pan can go much longer without cleaning or messing with it. Also I like modifying things to make them better, and I’m a big geek. But if you don’t want to mess with it much I might spend the cash for a stove with the mechanical pot stirring mechanism. That said there isn’t anything on this stove that I can’t fix myself. So I’m pretty comfortable I can keep it going for a long time.
Question - what is a normal/safe exhaust temp?
I am running ECO1/P3 with all of the factory blower and exhaust fan settings (0). It seems to be hovering at ~260 degrees.
@@joep9565 yes keeping it under 350 should be the goal. Lots of things effect it though, pellets, outside air intake, fan settings. I quickly found that just because it’s computerized doesn’t mean that skill isn’t needed to get it running well. The flame is most important this video really helped me tune the blower settings for my pellets, once I knew what the flame was supposed to look like. This is a video for a different stove but flame should look the same. I run mine on p3-p4 even in the dead of winter.
ruclips.net/video/OEKmTtpFLNM/видео.htmlfeature=shared
Great, I’ll check it out. Thanks so much!
Excellnt vidieo
I cleaned the back panels and everything and now I have a code 5 that won't stop.
Any suggestions?
Have you had a code 5 before?
When looking at the rear of the unit, is the exhaust pipe on the right side, and combustion pipe on the left? I want to be sure it lines up with my existing exhaust piping
@@weinfb10 yes
Hi. We're thinking to buy the pellet stove like your video. I wonder if this is a good stove and good heat. We currently have no heat in the house and we're living in the cold areas. Thanks
I like the stove. But if you never had wood or pellet stoves it takes some learning or you will have a hard time. But I heat my whole home with only this stove. 2,800 square foot home.
@diaryofageek thanks for reply. I have a fireplace in the house. Still using it it doesn't heat good. As seen on your video the control seem to be little confuse. I might think to go with the simple one.
@@vuleadventsite yes. I’m a big geek so I liked the screen and WiFi. But many people prefer just the knob control. 🤓
My pellets don’t ignite the igniter has worked all last winter and up to now it’s been great then the igniter is not getting hot. I have to start the fire manually ! I don’t know how to keep in manual, when it turns off I can’t restart it.
In the settings set it to eco2 that won’t shut off it will just go to its lowest feed rate, then ramp back up as the room starts to cool. You have to shut down the stove to change that setting then relight while in eco2.
Hi where is the confirm button located?
Thank you
Any knowledge on the vacuum switch? I keep getting error code 5
Look on the status screen for “air gap” it should be 1 once the exhaust fan kicks on. 0 if you open the front door while the fan is on. That one can be many causes. Bad door seal, plugged up exhaust or behind the 3 panels inside the fire chamber, outside exhaust plugged, air intake plugged, fan or vac switch bad.
Hi, does anyone know how to reset this machine to factory settings? I have listened to NO make any changes to system settings, but I did some, and I want to get back to factory settings. After I made those changes, the machine started working differently.
TIA.
Hey there. There is a factory reset option. I’m not in front of my stove right now, but if you can’t find it let me know. I’ll guide ya to it.
Can a dirty stove cause the E5 code?
Yes. It will restrict airflow and can cause this error. Would have to be pretty dirty though.
Can I run the stove without being in eco1 or eco 2 ?
No. But “eco” really doesn’t mean power savings. It really just means eco1-Full Auto and eco2-auto flame/heat output.
I guess if you just wanted to run it full bore you can do eco2 and set it to 99 degrees. 😬
Thank you!! Awesome video. Instructions frustrate me. I usually tear things apart and figure out how things work. Just bought the Teewinot. Replaced an old Dansons/Pel Pro from 2008 that I bought used from a friend at work 4 years ago to heat my garage. It died right after I bought my pellets for this winter. I think it must have been a 1500sqf heater. This puppy cranks the heat!! My wife loves it. When I bought the first one, she said why do we need one of those? When it broke and got cold out she said we need to get another one ASAP!! I hope this turns out to be a good reliable stove.
@@hd114ul7 lol yea I’m the same way with manuals. I’m glad this helped you in some way!! Yea my wife was the same way. “We don’t need that” now I find her in front of it more than me. ☺️
I set my stove on E1 and it still wont shut down
@@Richwillt did you manually stop the stove then start it in E1? You can’t change the eco setting while the stove is already running
@diaryofageek
No I didn't, I was just wondering that this morning..
Thanks for yr help I'm going to do that mow
@ no prob. Yea eco is the ONLY setting you can’t change while it’s already burning. I don’t know why. 😆
@@diaryofageek thanks so much for replying and yr video is informative and helpful.
@@diaryofageek
🐕🐩