List of Predictions made by Kunal Shah 1. The internet made information accessible over the air, AI is making intelligence accessible over the air 2. Waiting to get customer support will be over 3. Cosumers will prefer AI relationship managers to humans 4. User interface may again become a human face available 24/7 version app 5. Rise of impatience on consumers 6. Consumers will take barbell investing approach - extreme risk, extreme safety 7. AI will become mandatory skill to have a job 8. Avg age of BFSI employees may drop 9. AI agents may be hired like humans at fraction of cost 10. Revenue per employee will become a key metric for BSFI 11. Loan tenures will shrink 12. CRO AI Bot may underwrite all applicants 13. Safer cohorts to lend may become riskiet cohorts to lend 14. Frauds will become AI vs AI 15. We may have insurance hedge against AI disruptions emerge
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List of Predictions made by Kunal Shah
1. The internet made information accessible over the air, AI is making intelligence accessible over the air
2. Waiting to get customer support will be over
3. Cosumers will prefer AI relationship managers to humans
4. User interface may again become a human face available 24/7 version app
5. Rise of impatience on consumers
6. Consumers will take barbell investing approach - extreme risk, extreme safety
7. AI will become mandatory skill to have a job
8. Avg age of BFSI employees may drop
9. AI agents may be hired like humans at fraction of cost
10. Revenue per employee will become a key metric for BSFI
11. Loan tenures will shrink
12. CRO AI Bot may underwrite all applicants
13. Safer cohorts to lend may become riskiet cohorts to lend
14. Frauds will become AI vs AI
15. We may have insurance hedge against AI disruptions emerge