Generative AI in the Network Operations Center (NOC)

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Have you experienced frustrating interactions when calling customer care? In this video, Sai Gorti and Sharath Prasad discuss how you can say goodbye to long waits and repetitive explanations. Discover how large language models can revolutionize call interactions, providing agents with instant insights, personalized recommendations, and efficient trouble ticketing.

[@nb-jr4yw]

Awesome 👍

[@meguellatiyounes8659]

it woold be easier if the process is interactive for example you highling parts (using marker) of the generated text to point directly to the porblem rather than typinging it each time

[@syedmohammed3806]

Enhancing CRM's future involves mitigating different tiers or levels of support, reducing customer response time, and minimizing resource utilization.
Consider enlarging the diagram for better clarity and impact.

[@ananthalakshmi7702]

Wow

[@amarlianderson795]

Wow