There needs to be more like you John, in every industry. You deserve your lucrative business success. And thanks for the laughs while being educated...
I agree. A C63 with 2000 on the clock ..... I can comfortably presume maybe 40% of its demonstrator life has been spent below redline. My first inspection point would be the inner rear guards to see how much rubber can be retrieved, and the colour of the oil. As for buying generally, there are a few simple rules; - Never decide on the spot. - Buy with your head, not your heart. - You have the cash, so you have the upper hand. - The car you're looking at is not the only car for sale. Be prepared to walk away.
A little harsh, I'd suggest more like 45 percent of its life not on the rev limiter 😅 Those journalists sure know how to thrash a car. Especially a brand new yet run in car. Ahh the joys of thrash and dash, comment for cash. Could imagine young Johnny being just such a chap.
Will have been a 2000k thrash fest, I worked for a Bentley dealer when I was a young kid, demo cars were there to drive like you stole it, smoking tyres, hand brake turns, 100 mph plus stops to see if brakes are as good as they say, followed by boot to floor acceleration back to 100 +. Oh yeah, anyway that was a few years back an with trackers an the like you'd be sacked. I'd still be buying any sports car or motorcycle new because even the first owner will drive/ride like they stole it from my experience.
@@AutoExpertJC hi john is there any chance of doing an episode on the break down of what profits a dealer makes on cars say small 20k mid 40k high 80k and top of the range 150k+ if this guy gets the car for 150k what profit would the dealer make what do they purchase that car for is it 130k
I feel like I got ripped off twice; third time was better. I may not have kicked the dealer in the nuts but I know, compared to my researched average prices in my area, that I at least avoided the kick directed at me that time. Fourth time, I'm wearing the steel-toe boots that Mr. Cadogan is kindly providing all of us. -- John Skinner
I used some of your advice at a dealership the other day. Giving away as little as possible, not being pushed into finance, not budging on price... I made the salesman pretty uncomfortable. I'm sure he was cursing your name once I left 😂 It was a very different experience from my last car purchase. Thanks!
@Andrew_koala To last, sometimes you just need to roll with the evolution of our dear language. Get off your high horse and just let people speak and write. Yes the education system is floored, but we peasants still get the point across, regardless of education. That is all. Maybe
What amazes me is how dealers can't even return a phone call or email quote request via their website. Sales are down, I think, because most current car salesman are fricking lazy.
When I bought my Mazda 3 I never stepped foot at the dealership - It was all done by phone - put an offer in - they called me back and accepted, the only time I went to the dealership was to actually pick up the car and drive off. (That was a few days before the end of the financial year and I saved around 17% of the RRP).
I had a friend bought a Demo, After a small carpark accident he found out it had been in a major accident previously. Should have sued the dealer in my opinion.
Star quality advice John. It always amuses me when the catch cry is, "Hurry, for a limited time only." And then guess what, the same so called never to be repeated deals just keep on coming.
Sounds like the buying experience is similar to that in the United States. I am continually amazed how many people go into the dealership apparently believing the dealership is doing them a favor by consenting to sell them a car.
Well! My purchase at the end of May, went like this. I decided what I wanted. Got a price from three dealers. Then hit someone up on their website. Georgie rang me and I gave them all the details. Make, model,colour, extras. They rang back with a price. Two emails and I picked up the car two weeks later. Easiest money I've ever made/saved. Wish I found out about this when I was 35 not 65. Thanks.
Same with buying tyres recently - called the local tyre shop chain franchise direct & they offered me 7% off retail. Contacted their corporate overlords via the website same day - one hour later 20% off retail, fitted & paid for at the same place that offered me 7%. Makes me wonder how the franchise arrangement works...
Thank you. The last car I purchased I wound as a result of a disagreement at work, which had me earning my pay sitting at a table most of the time, would've rather been out and in service...but it was these circumstances that allowed me to see the ad pop up five minutes after it was placed, which prompted a phone call to the dealer, "Is this car still available? Yes? Okay, I want to buy that car, here are my conditions..." It was the most pleasant experience purchasing a car so far, I was 47 at that time...and it was a 2013 Nissan Maxima (3.5L SV)
Another great public information service offering from......JC. I can confirm the leaving your number and walking away style of "negotiation" works. Just remember, if you're buying for the missus, don't take her with you so she can say "oh but I love it, I want it" (we're still talking cars here) because in that moment, watch the sparkly, smiley salesman's eyes change to those of a shark, cold, emotionless....dead.
John, loved this video! I go one step further, take the whole family in (dealers think its a done deal) but prime the family that when I say we are walking, we walk! They actually coming running after you! Love it. Good work, next car will be through you as much as I will miss the taunt!
All your research and decision making should be done before you attend the show room. You decide what it’s worth to you. You ask a simple question “I wish to pay x price for this car. Is your answer yes or no? You have ten minutes to decide.” You need to make it clear you are not negotiating. You are making an enquiry. With a car this expensive you as the purchaser has all the power. So totally agree with John.
5) New but pre registered, might be a uk anomaly - I buy all my cars this way, huge savings and dealers usually desperate to shift as they’ve already laid down the credit line on them. Over 30% on the last two, both registered new days before and with no miles on the clock.
Also: Don't park your own car on the grounds of the dealership. They will move cars to park you in, preventing your rapid exit, in order to delay you as long as possible, while they "work" on you. Park on a side street somewhere. They only get to see your car (if you're trading it in) if and when you decide to make a deal.
Well said John. Yes, respect yourself and make the dealers respect you. Make walk away Plan A. Use Plan B only if you are happy with the car *and* the dealers *and* the drive away price.
I bought a Highlander using your techniques here in Canada. After giving my reasonable low offer, the salesman he had to approve the deal with the sales manager. The sales manager lost his mind and was clearly upset. "Who is John Cardogin!!?? he told me there was no way the deal could be made. I walked out and received a call a month later with an offer to buy at a great price. The ming mole did everything you said she would do.....it's funny, when I bought an Audi the year before, there was no ming mole or pressure to buy any extras.
Great advice, and remember, there are other cars; pay what you want to pay (if they take the deal you and them should be happy or at least contented with the deal).
Very true! With Toyota being so popular for example I doubt you would be able to get any kind of a discount - the new RAV4 already have pre-orders for weeks ahead so why give you a discount now when they already have idiots wanting to pay full price?
@@MrTubeniko that's what they said to me about the hybrid... but research shows they have issues with the hybrid. That's why the sales personnel are saying back order etc etc. Google it.
nice vid John, chock full of good advice. I think my wife has been watching these videos, she is definitely seal team 6 on this one. I saw one dealer turn all shades of purple negotiating with her and boy did she get the price she wanted. She's a keeper this girl.
This is how I "negotiate" too. On any product with an elastic price. Decide a price, and be prepared to walk away if the seller says no. Works like a charm. Either you get what you want, or you walk away a total badass. The third option, where you stand on the X and get slaughtered is demeaning.
Haha, good advice on the Seal team mentality John. Years ago my boss told me a similar thing in regards to borrowing from a bank. YOU have the money and that is the golden rule( He who has the gold makes the rules) YOU tell them and don't play to the cap in hand bullshit they want you playing for their advantage. You will get your money/car but maybe not with them. A demonstrator could have been thrashed or maybe used in one of those lovely driving on the beach through the ocean ads ( maybe not your C63) but serious discount required or youll walk. Listen to John ANONYMOUS BUYER! He has the good advice!
John: This man should get a new Camry XLE and a Mercedes hood ornament and stick it on the hood of the Camry with a Mercedes steering wheel, what a concept,$149,000 cash back!!
@Mark Nicholls I agree mark, however, personally I think Mercs look MUCH better than the current Lexus crop AND there's the hard-to-quantify 'prestige look of the Merc. The ownership and quality experience of the lexus combined with the looks and assumed prestige of the Merc would be a killer car!
Walk in prepared to, and intending to say no. Watch what kind of deal they will get for you when they think you could walk out that door and go down the road to shop around. No. The most powerful word in the consumer vocabulary.
We brought a 2015 Cerato Premium S Demo for $13.5K+ $6.5K trade in for VTis Jazz. Cerato Demo had 3K on clock. There has been nothing wrong with Cerato so far and we're about to Trade it in. It's got 63K on it now. $10K is about all I can get as trade-in, for a $40+K new car. Original Trade-in price was $8K but we been offered another $2K. We're looking at Toyota, Kia and Honda atm and watching your reviews.
Actually in Germany Mercedes sells cars to every employees at fantastic discounts so they can resell the cars to people who can't pay full price for a Mercedes. It's a great way to discount cars without officially discounting cars and angering people who paid full price. Mercedes makes a huge markup on each car so they don't lose money and their employees get a bonus. I wouldn't doubt that the dealer ran a few miles on the car so he could sell it as used... better to sell it cheaper than have it lay around and they don't have to reduce the price of a 'new' car. Otherwise, I agree with John's suggestions, never pay more than YOU think something is worth to YOU. Best luck.
Thank you, John, for talking sense into a senseless world. I think the subject here extends to other walks of life, be it buying a car or negotiating a salary raise. Know your strong points, stay your ground and be reasonable, but don't let assholes take advantage of you through sweet talk or convoluted "truths". Got a giggle from the video too, as always!
After agreeing on a price for every car I have purchased, I always say I have one final condition of sale.... No one will try and sell me any accessories / extended warranties / anything else. Works every time!
Hey John, I've been watching the latest ad for Holden on RUclips. On the sixth repeat I took notice. It starts out with a scenario titled "The Holden Heist". They have got to be kidding. After watching your videos on how GM has ripped of the Australian taxpayer I am appalled at their audacity. Not only did GM repatriate 150M from "Shitsville to Retardistan" but Holden in Australia has received Billions over recent decades from the Australian government just to stay open. This is the real Holden Heist. I'm not impressed.
Good advice John. I'm a cash buyer and have bought two new cars off the showroom floor in the last 4 years at exceptionally good cash prices. I play the walk away game. I tell them politely what I will pay, leave my number and just walk away. Longest I had to wait for THE CALL was 24 hours. Doing this a day away from the end of the month gets better results. I don't think I would buy a European car though, too much depreciation and reliability problems.
You can say the same for any car purchase at any dealer irrespective of brand. Simply put, the way to deal with it is to have a strategy in place, and stick to it. Budget equals spending limit, Ask the salesman what the lowest price he's willing to accept.If he won't take your offer within reason, walk. Lowest price wins. A car's a commodity, The price is what matters. Mercedes Benz C63s coupe? it's not even a plan if that is called car buying.
No- don't let them name the lowest price they will take- this is called "anchoring"- the negotiation then aims at getting as close as possible to that price. He will say a price at which he is making a healthy profit, not a price he will take if pushed. Best strategy is to look at the car and say "$168K !!!, you must be mad- it's a used car! It's probably been thrashed, and God knows who has sat in it. I"ll give you $135K tops" (knock at least 25% off the new price, because once you buy it, it will depreciate by at least that much.) He will say- no way, we will go broke, my kids will starve and the sun will go black at that price. Your reply? - "Here is my number, call me if you change your mind and want to talk a sensible deal. Meanwhile, I'll keep looking. Bye." Then you will find out his lowest price. If someone else buys it- there's plenty more fish in the sea. If you REALLY REALLY REALLY want the car, you are REALLY REALLY REALLY going to get screwed over. That's just the way it is. Remember, you have bought - how many cars? - 10? They sold that many last week. They know how to push your buttons- it's their job.
I used to work at the Melbourne GP , the day before the real race cars hit the track Merc has a track day with many (counted 36 one year) of their high end cars like this thrashed and crashed. Always made me think of the poor sucker that purchased them in the following months!
Well I'm sorry, but it's quite an integral part of my culture to be non-conflicting and preemptively apologise. Your video made me recall my previous dealings with car salesmen though and I could not help but cringe at the memory. I even felt guilty for drinking their tea because I walked away in the end. Next time I'm visiting a car salesmanwoman or someone like that, I'm absolutely re-watching this though. You will be my strength, John.
I've pretty much decided on the make/model of my next car. So I should do due diligence on the competitors. Now that's an experience! I now see evidence of why brokers exist. Some decided on complete indifference, some sneered in contempt of having to put the hat on..and go outside. Most had about half the knowledge of their product, that I do. But one "gets" it. No pressure, pleasant ,knowledgeable conversation (I even learnt something!). A repeatable exercise, as I went to some other dealers of the same brand. So the car I selected? A Hyundai i30 Fastback N...(when the dual clutch arrives)
I wish I had the balls to do that. Something inside me makes me weak, when at a dealership. I think it's I'm always looking for finance. That's where they always seem to have the power.
John did a great video about splitting the transaction into 3 parts - trade in (if applicable), again if applicable finance and the actual cost of the vehicle. Stealerships often dupe their customers into believing they have given a good deal with a low trade in against their new car. The dealer often makes either commission or a percentage off the finance. Splitting up the transaction and coming ready prepared for buying makes it easier for you to get a better deal.
I was looking for the old cheesy Bullshit-Plausibility Matrix on the channel but I am lost. It was such a good piece of talk. Any idea where is this clip again?
Hi John, as someone who works in the automotive sales industry I often see people who take advice like yours and become so defensive and so horrified that they never actually end up satisfied with a deal if they even end up purchasing the car they want! Alternatively customers come in with a “know it all” attitude and regularly walk away from our very best price, because they simply believe that the profit margins in our cars are far greater than they are, it’s upsetting that the old days have shaped the perception of our industry and regardless of how genuine and fair I try to be with some of the “informed” shoppers that I might find here they refuse to listen to reason and continue to assume that I can sell an already discounted vehicle for a further 15% off unfortunately it’s not viable. I come to work to sell cars, and the easiest way to sell a car is with a fair and reasonable deal.
I remembered once, my father negotiate for a new VW SUV and asked for $5000 discount, the car salesperson became impatient and said I don't want to waste your time so don't waste mine, LOL.
Such a pity my EL Falcon I bought 20 years ago wasn't video'd, here in the arsehole State of Australia, SA. I would love to see that video today. Yeah, OK, so it was only a shit box second hand $19000 duel fuel Falcon back then, but still, "...We normally drop $1000 off for people, but for you we have dropped $2000 off the price", my reply "You have only gone half way mate". I was in a mood that day, and had time to play the game, saved myself $4000....Eventually. They just had their profit margin reduced is all, they would have still made money on it anyway, the only consolation I had was, I saved myself $4000 at the end of the day...Yesssss. Actually, I only got rid of that vehicle a year ago.
One of your best yet John and thank you for doing a good job explaining the power of, well, power. If the dealer does not accept old mates generous offer then maybe they can reach agreement whereas old mate might bump up his offer a bit (but not too much) as long as the Ming Mole drops her drawers and chimes in with some bling to keep the power balance in check.
Property developer wearing ill fitting Versace clothes and white shoes that may have farted on the leather seats...OMG how did he know it was me...bugger!
Like I tell people, "It's your money, not theirs (sales people) they don't tell you how or where to spend your money, you tell them." If they try force you into things you don't want or suit you, walk away. Especially when your paying thousands of dollars.
watched many of your vids always a good laugh.im currently trying to buy a used Audi A5 here in the UK. ive tried essentially the same tips you've given here, which ive found to work mostly in the past, but now im finding dealers just not biting. recently offered £15000 on an Audi A5 Black Ed with 45k on it 2015, that was up for £16000, dealer whined about the fact they'd already reduced it blah blah. then when I wouldn't budge on my offer started asking me why I was looking at cars priced at £16k if I only had £15k. he was getting quite rude and pissed me right off. so left them to it.im also finding the previous "cash is king" no longer seems to work. dealers seem completely disinterested at the prospect of a pile of cash, and would far rather sell the car on finance.I put the blame for this change and the lack of decent un-thrashed or un-crashed cars squarely at the doorstep of PCP. I don't know if you have this in Aus yet but it has screwed the used market in the UK. I keep finding used and abused cars, as the owners know they are only going to have it for 3 years and then it will be someone else's problem.
I went to a Mazda dealer to get a price for a 2019 MX-5 RF. He knocked off around 5k of the almost 36k € pricetag. Since i don't live in Arsetrailer carwow gives me 6-6.5k on a new car. Saving 1-1.5k online is hard to beat even if you have to pay 200-500 if you want the car delivered to your doorstep.
Working next to MB HQ Melbourne where I regularly see these cars being rallied over speed hump at Mach 2 gives me enough reason not to buy "certified executive driven" Merc.
Funny story...BMW Finance have also moved in next door to the Mazda HQ as well. You should see how those BMW are also driven. Mazda folks are actually perfectly normal with their treatment of cars though.
We got 20.2% off a brand new C-class coupe, where does that dealer get off with just 7.5% (about that, can’t be bothered to crunch it) off list for a used car? As John rightly says, you’re the one with the power, they want your money or they don’t......
Is there any strategy to not get ripped off on a car that is known to have a waiting list. At the moment in Shitsvile my understanding is that the Suzuki Jimny has a waiting list of so many months that the contract goes stale and has to be resigned. I can’t think of a harder situation to negotiate from. In my limited toolbox to negotiate all I can think of is to wait a year presumably to be out of the waiting list scenario. Is there any other strategy available?
The Mercedes Benz car they build today are made like shit. Full of plastics with creaks in the current C class. Not to mention the cheap engine parts and hoses and with weak suspension hardware that brings to break after 100,000km. These cars are good to lease for up to 5 years
John, you seem to know more about the Claymore Mine than a civilian really should. Fun Fact, deployment of a Claymore at a local Car Dealership will mean the Fini Nisi of said location, death distracting from further discounting on any purchase. Question for you, Why does the Claymore Mine have four legs?
The Claymore has four legs because it has seven hundred ball bearings ( sigh* pregnant pause) down there.......( pause.... stoic stare into camera)... and if you had seven hundred balls you would need four legs as well.
@@dougstubbs9637 That's very good. They actually added the four legs later in the mine's development - presumably once the excessive ball load became apparent...
I've worked at car dealers in young and foolish days... And the demonstrator cars sometimes, (to be far, not always) got thrashed. Lucky me, in the detail shop, I got to erase the evidence.
John, great stuff, cheers. Question: in the Motorhome market I’ve seen stories where dealers didn’t actually own the management/demonstrator/hire vehicle, it was on a lease that the dealer promised to pay off with the customers’s money - before then going bust. So the customer has no cash or vehicle. Obviously we could insist on having the lease cleared first by the dealer with their own cash, but do you have any other thoughts or tips ?
Good review... I have owned a several Mercs. I wont buy another, however I stilll have a ML430, these apparently had many issues. Mine is still running and I love to use it as my aggricultural vehicle, service it regularly and will never sell it until she dies. Hey, John where do you buy your t-shirts on line...? love them!
In America it's illegal, at least on a state level. That's why Tesla has been sued in several states, mainly red states who scream about freedom and democracy, but really uphold immoral monopolies.
That's kinda what Toyota does in NZ. The dealer is the demonstration agency, the new car is ordered direct from Toyota NZ at a fixed price. Where they try and gut you is on the trade-in. So if you are a cash buyer the process is much less stressful. As an example the Camry dropped 10000NZD from RRP to TDP (Toyota Driveaway Price).
It would put dealers out of business if they had a facility order Online no test drive and just a handover facility thats near shipping yard no different to the auction yards like Manheim Eaglefarm in Brisbane would be a winner
The company I work for only deal with NLC for leasing.... so they came back with this “hard to beat price” I should buy this.... I took that to my local dealer and got another ... roughly $1000 off... deal done... although I still had to go through NLC for the leasing side of things... they weren’t happy I showed the local dealer the bargain price of their network.
I presume that your strategy works with used cars also? Negotiate first then get a comprehensive independent mechanical inspection first so am invested around $275.00 . if there are issues( there usually are). Then offer less? Or get the dealer to fix the problems?Or both?
Try and go new first. They have so many factory and dealer incentives and such at their disposal to actually move cars. The used car dealers usually will see you coming and not dicker too much, they will just wait for a sucker to walk on the lot instead.
Yep the dealership at Subaru years ago sent out their accessory mole after the deal was done to try and leech more money out of my pocket but alas Jane and her bunns had no effect on me at all and she was very disappointed I'm sure at not getting her boneass from the manager that night.
Been saying this for years. Although, the first step should have been mentioned more. I'm talking about research. I read about other deals folks are getting put together. This is important, because you tend to find out about factory deals that can be worth many thousands off but just haven't made it to your dealer, until you bring it up. So yeah, do some research, make your offer and walk. Some times they don't call back, more often they don't let you leave the lot. And like John said again briefly. STICK TO YOUR NUMBER!
There needs to be more like you John, in every industry. You deserve your lucrative business success. And thanks for the laughs while being educated...
I agree. A C63 with 2000 on the clock ..... I can comfortably presume maybe 40% of its demonstrator life has been spent below redline. My first inspection point would be the inner rear guards to see how much rubber can be retrieved, and the colour of the oil.
As for buying generally, there are a few simple rules;
- Never decide on the spot.
- Buy with your head, not your heart.
- You have the cash, so you have the upper hand.
- The car you're looking at is not the only car for sale. Be prepared to walk away.
Agreed on all that.
A little harsh, I'd suggest more like 45 percent of its life not on the rev limiter 😅
Those journalists sure know how to thrash a car. Especially a brand new yet run in car. Ahh the joys of thrash and dash, comment for cash. Could imagine young Johnny being just such a chap.
Ahh ....... ok.
None to subtle dig at J.C. there which I'll leave alone.
I could imagine young John as a spirited driver.
Will have been a 2000k thrash fest, I worked for a Bentley dealer when I was a young kid, demo cars were there to drive like you stole it, smoking tyres, hand brake turns, 100 mph plus stops to see if brakes are as good as they say, followed by boot to floor acceleration back to 100 +. Oh yeah, anyway that was a few years back an with trackers an the like you'd be sacked. I'd still be buying any sports car or motorcycle new because even the first owner will drive/ride like they stole it from my experience.
Took me getting ripped off on about 6 cars, before I worked out how to kick the dealer in the nuts.
The first kick is always the sweetest...
@@AutoExpertJC hi john is there any chance of doing an episode on the break down of what profits a dealer makes on cars say small 20k mid 40k high 80k and top of the range 150k+ if this guy gets the car for 150k what profit would the dealer make what do they purchase that car for is it 130k
I feel like I got ripped off twice; third time was better. I may not have kicked the dealer in the nuts but I know, compared to my researched average prices in my area, that I at least avoided the kick directed at me that time. Fourth time, I'm wearing the steel-toe boots that Mr. Cadogan is kindly providing all of us. -- John Skinner
I used some of your advice at a dealership the other day. Giving away as little as possible, not being pushed into finance, not budging on price... I made the salesman pretty uncomfortable. I'm sure he was cursing your name once I left 😂 It was a very different experience from my last car purchase. Thanks!
My pleasure - it is a pretty transparent, shallow process once someone spells it out.
@@AutoExpertJC Again, thanks!
@Andrew_koala Multiple meanings but in this case it means previous
@Andrew_koala it is also used as an adverb with the synonym of previous, therefore go use a dictionary
@Andrew_koala To last, sometimes you just need to roll with the evolution of our dear language.
Get off your high horse and just let people speak and write. Yes the education system is floored, but we peasants still get the point across, regardless of education.
That is all.
Maybe
What amazes me is how dealers can't even return a phone call or email quote request via their website. Sales are down, I think, because most current car salesman are fricking lazy.
When I bought my Mazda 3 I never stepped foot at the dealership - It was all done by phone - put an offer in - they called me back and accepted, the only time I went to the dealership was to actually pick up the car and drive off. (That was a few days before the end of the financial year and I saved around 17% of the RRP).
Yr falling for their game✔️😐😂
This is changing.... they are finally starting to figure out internet offers are real.
I agree bought at Landcruiser from the 3rd dealer I called because the other two did not return my call.
@@MrTubeniko did you test drive it first?
Buying three pointed swastica brand is always full of serious risk and potential loss of money! Good advice. Thank You.
Thanks for watching.
Potential? Are you serious? It's 1000% loss of money case in any case😂😂😂
Demonstrator equals used car.
Correct.
Abused and used too.
I had a friend bought a Demo, After a small carpark accident he found out it had been in a major accident previously. Should have sued the dealer in my opinion.
Star quality advice John. It always amuses me when the catch cry is, "Hurry, for a limited time only." And then guess what, the same so called never to be repeated deals just keep on coming.
Sounds like the buying experience is similar to that in the United States. I am continually amazed how many people go into the dealership apparently believing the dealership is doing them a favor by consenting to sell them a car.
By reluctantly agreeing to accept your money...
@ozmaniac49 Quack quack.
You are hilarious and being a former car salesperson you are spot on..Listen to him guys you are good.😂
Thank you very much for watching and commenting.
Well! My purchase at the end of May, went like this. I decided what I wanted. Got a price from three dealers. Then hit someone up on their website. Georgie rang me and I gave them all the details. Make, model,colour, extras. They rang back with a price. Two emails and I picked up the car two weeks later. Easiest money I've ever made/saved. Wish I found out about this when I was 35 not 65. Thanks.
Same with buying tyres recently - called the local tyre shop chain franchise direct & they offered me 7% off retail. Contacted their corporate overlords via the website same day - one hour later 20% off retail, fitted & paid for at the same place that offered me 7%. Makes me wonder how the franchise arrangement works...
Thank you. The last car I purchased I wound as a result of a disagreement at work, which had me earning my pay sitting at a table most of the time, would've rather been out and in service...but it was these circumstances that allowed me to see the ad pop up five minutes after it was placed, which prompted a phone call to the dealer, "Is this car still available? Yes? Okay, I want to buy that car, here are my conditions..." It was the most pleasant experience purchasing a car so far, I was 47 at that time...and it was a 2013 Nissan Maxima (3.5L SV)
Another great public information service offering from......JC. I can confirm the leaving your number and walking away style of "negotiation" works. Just remember, if you're buying for the missus, don't take her with you so she can say "oh but I love it, I want it" (we're still talking cars here) because in that moment, watch the sparkly, smiley salesman's eyes change to those of a shark, cold, emotionless....dead.
John, loved this video! I go one step further, take the whole family in (dealers think its a done deal) but prime the family that when I say we are walking, we walk! They actually coming running after you! Love it. Good work, next car will be through you as much as I will miss the taunt!
All your research and decision making should be done before you attend the show room. You decide what it’s worth to you. You ask a simple question “I wish to pay x price for this car. Is your answer yes or no? You have ten minutes to decide.” You need to make it clear you are not negotiating. You are making an enquiry. With a car this expensive you as the purchaser has all the power. So totally agree with John.
There's 3 ways to buy the same car.
1) New, buy new
2) Used, buy second hand
3) Abused, buy a demonstrator
4) Used and abused, buy a former rental fleet car
5) New but pre registered, might be a uk anomaly - I buy all my cars this way, huge savings and dealers usually desperate to shift as they’ve already laid down the credit line on them. Over 30% on the last two, both registered new days before and with no miles on the clock.
@@neilgorin1037 Wow, that is quite a saving. Have not heard of that here in Straya.
Offer that price for a new car, if they say no, you dodged a bullet
That's a pretty sneaky tactic, I like it.
Also: Don't park your own car on the grounds of the dealership. They will move cars to park you in, preventing your rapid exit, in order to delay you as long as possible, while they "work" on you. Park on a side street somewhere. They only get to see your car (if you're trading it in) if and when you decide to make a deal.
Well said John. Yes, respect yourself and make the dealers respect you. Make walk away Plan A. Use Plan B only if you are happy with the car *and* the dealers *and* the drive away price.
When the thumbnail said "Beat Dealers," I seriously thought you were going to help me get a better price on my next gram.
Jack Ryan walks into a dealership... total carnage. Good work John👍
Or Chuck Norris...
I bought a Highlander using your techniques here in Canada. After giving my reasonable low offer, the salesman he had to approve the deal with the sales manager. The sales manager lost his mind and was clearly upset. "Who is John Cardogin!!?? he told me there was no way the deal could be made. I walked out and received a call a month later with an offer to buy at a great price. The ming mole did everything you said she would do.....it's funny, when I bought an Audi the year before, there was no ming mole or pressure to buy any extras.
I'm glad you helped Canadian car dealers hate me, Richard. That's awesome!
Excellent advice John. Thanks for the honest opinions and frank discussion. I'll be using this in December! All the best!
Beautifully put, I sometimes wonder who the customer is !
Great advice, and remember, there are other cars; pay what you want to pay (if they take the deal you and them should be happy or at least contented with the deal).
It all boils down to supply and demand. With a high demand vehicle, the dealer calls the shots and the buyer is the victim, and vice versa.
Very true! With Toyota being so popular for example I doubt you would be able to get any kind of a discount - the new RAV4 already have pre-orders for weeks ahead so why give you a discount now when they already have idiots wanting to pay full price?
@@MrTubeniko that's what they said to me about the hybrid... but research shows they have issues with the hybrid. That's why the sales personnel are saying back order etc etc.
Google it.
nice vid John, chock full of good advice. I think my wife has been watching these videos, she is definitely seal team 6 on this one. I saw one dealer turn all shades of purple negotiating with her and boy did she get the price she wanted. She's a keeper this girl.
This is how I "negotiate" too. On any product with an elastic price.
Decide a price, and be prepared to walk away if the seller says no.
Works like a charm. Either you get what you want, or you walk away a total badass.
The third option, where you stand on the X and get slaughtered is demeaning.
Haha, good advice on the Seal team mentality John. Years ago my boss told me a similar thing in regards to borrowing from a bank. YOU have the money and that is the golden rule( He who has the gold makes the rules) YOU tell them and don't play to the cap in hand bullshit they want you playing for their advantage. You will get your money/car but maybe not with them.
A demonstrator could have been thrashed or maybe used in one of those lovely driving on the beach through the ocean ads ( maybe not your C63) but serious discount required or youll walk.
Listen to John ANONYMOUS BUYER!
He has the good advice!
The Ming mole, what a crack up 😂😂
John: This man should get a new Camry XLE and a Mercedes hood ornament and stick it on the hood of the Camry with a Mercedes steering wheel, what a concept,$149,000 cash back!!
Want a Mercedes is the first mistake, just don't do it.
There is that - but it wasn't what he was asking...
@Mark Nicholls thats pretty much it. Lexus all the way.
@@bobbuilder5362 But when will they build a good looking Lexus?
@Mark Nicholls I agree mark, however, personally I think Mercs look MUCH better than the current Lexus crop AND there's the hard-to-quantify 'prestige look of the Merc. The ownership and quality experience of the lexus combined with the looks and assumed prestige of the Merc would be a killer car!
Mark Nicholls No thanks. There isn’t a Lexus that can compete with the C63s on equal footing.
Great video John, much appreciated. 🚗👍
My pleasure Bob - thanks for watching.
Walk in prepared to, and intending to say no. Watch what kind of deal they will get for you when they think you could walk out that door and go down the road to shop around.
No. The most powerful word in the consumer vocabulary.
Never thought about the farting issue on a demo car 😂
Happens all the time, disgracefully.
Literally traces of human excrement on the seat, that chap could get the same car used with only one flavour of excrement for far less.
So do you crop dust your test drives John?
We brought a 2015 Cerato Premium S Demo for $13.5K+ $6.5K trade in for VTis Jazz. Cerato Demo had 3K on clock. There has been nothing wrong with Cerato so far and we're about to Trade it in. It's got 63K on it now. $10K is about all I can get as trade-in, for a $40+K new car. Original Trade-in price was $8K but we been offered another $2K. We're looking at Toyota, Kia and Honda atm and watching your reviews.
Actually in Germany Mercedes sells cars to every employees at fantastic discounts so they can resell the cars to people who can't pay full price for a Mercedes. It's a great way to discount cars without officially discounting cars and angering people who paid full price. Mercedes makes a huge markup on each car so they don't lose money and their employees get a bonus.
I wouldn't doubt that the dealer ran a few miles on the car so he could sell it as used... better to sell it cheaper than have it lay around and they don't have to reduce the price of a 'new' car.
Otherwise, I agree with John's suggestions, never pay more than YOU think something is worth to YOU.
Best luck.
Nice one mate I agree
Thank you, John, for talking sense into a senseless world. I think the subject here extends to other walks of life, be it buying a car or negotiating a salary raise. Know your strong points, stay your ground and be reasonable, but don't let assholes take advantage of you through sweet talk or convoluted "truths". Got a giggle from the video too, as always!
After agreeing on a price for every car I have purchased, I always say I have one final condition of sale.... No one will try and sell me any accessories / extended warranties / anything else. Works every time!
I could only imagine the look on a dealers face when john walks in.
Yep, they will instinctively cover, down there and yelp damn, it is a "Free Kick" .😂🤣😂🤣
Excellent Vid John never expected any less
Hey John, I've been watching the latest ad for Holden on RUclips. On the sixth repeat I took notice. It starts out with a scenario titled "The Holden Heist". They have got to be kidding. After watching your videos on how GM has ripped of the Australian taxpayer I am appalled at their audacity.
Not only did GM repatriate 150M from "Shitsville to Retardistan" but Holden in Australia has received Billions over recent decades from the Australian government just to stay open. This is the real Holden Heist. I'm not impressed.
Good advice John. I'm a cash buyer and have bought two new cars off the showroom floor in the last 4 years at exceptionally good cash prices.
I play the walk away game. I tell them politely what I will pay, leave my number and just walk away. Longest I had to wait for THE CALL was 24 hours.
Doing this a day away from the end of the month gets better results. I don't think I would buy a European car though, too much depreciation and reliability problems.
You can say the same for any car purchase at any dealer irrespective of brand. Simply put, the way to deal with it is to have a strategy in place, and stick to it. Budget equals spending limit, Ask the salesman what the lowest price he's willing to accept.If he won't take your offer within reason, walk. Lowest price wins. A car's a commodity, The price is what matters.
Mercedes Benz C63s coupe? it's not even a plan if that is called car buying.
Agreed. Totally.
No- don't let them name the lowest price they will take- this is called "anchoring"- the negotiation then aims at getting as close as possible to that price. He will say a price at which he is making a healthy profit, not a price he will take if pushed. Best strategy is to look at the car and say "$168K !!!, you must be mad- it's a used car! It's probably been thrashed, and God knows who has sat in it. I"ll give you $135K tops" (knock at least 25% off the new price, because once you buy it, it will depreciate by at least that much.) He will say- no way, we will go broke, my kids will starve and the sun will go black at that price. Your reply? - "Here is my number, call me if you change your mind and want to talk a sensible deal. Meanwhile, I'll keep looking. Bye." Then you will find out his lowest price. If someone else buys it- there's plenty more fish in the sea. If you REALLY REALLY REALLY want the car, you are REALLY REALLY REALLY going to get screwed over. That's just the way it is. Remember, you have bought - how many cars? - 10? They sold that many last week. They know how to push your buttons- it's their job.
I thought being the 'Victim' was all the rage these days.
For a particular kind of person it's more fashionable to be outraged on behalf of some alleged victim...
@Steven Soco I rest my case.
Not being the victim, acting as if you are the victim.
@Steven Soco Whites have privileges...everyone else is a victim.
Enforcer1975
Please name us a few of them privileges.
I used to work at the Melbourne GP , the day before the real race cars hit the track Merc has a track day with many (counted 36 one year) of their high end cars like this thrashed and crashed. Always made me think of the poor sucker that purchased them in the following months!
Excellent, John !!
Good advice.Thks.
Excellent advice, John, and with a good helping of smart psychology in your game plan.
Well I'm sorry, but it's quite an integral part of my culture to be non-conflicting and preemptively apologise. Your video made me recall my previous dealings with car salesmen though and I could not help but cringe at the memory. I even felt guilty for drinking their tea because I walked away in the end. Next time I'm visiting a car salesmanwoman or someone like that, I'm absolutely re-watching this though. You will be my strength, John.
Another great video john great advice thank you.
Thanks Anthony.
Awesome thanks, I am guessing this would not change much for a used exotic car at an independent dealer?
Wow, he actually did a 'How To Beat The Dealers' video without using the phrase bullshit o'clock. Amazing.
Love it! Carry on.
I've pretty much decided on the make/model of my next car. So I should do due diligence on the competitors. Now that's an experience! I now see evidence of why brokers exist. Some decided on complete indifference, some sneered in contempt of having to put the hat on..and go outside. Most had about half the knowledge of their product, that I do.
But one "gets" it.
No pressure, pleasant ,knowledgeable conversation (I even learnt something!). A repeatable exercise, as I went to some other dealers of the same brand.
So the car I selected?
A Hyundai i30 Fastback N...(when the dual clutch arrives)
`I do hope we find out how this turns out !!
So so entertaining,,,and great advice,,,,thanks
lol, always entertaining while spitting the truth...thanks for another great vid John! :)
When they present to you the typed quote, put a line through all the extras they add on without asking.
I wish I had the balls to do that. Something inside me makes me weak, when at a dealership. I think it's I'm always looking for finance. That's where they always seem to have the power.
John did a great video about splitting the transaction into 3 parts - trade in (if applicable), again if applicable finance and the actual cost of the vehicle. Stealerships often dupe their customers into believing they have given a good deal with a low trade in against their new car. The dealer often makes either commission or a percentage off the finance. Splitting up the transaction and coming ready prepared for buying makes it easier for you to get a better deal.
I was looking for the old cheesy Bullshit-Plausibility Matrix on the channel but I am lost. It was such a good piece of talk. Any idea where is this clip again?
Hi John, as someone who works in the automotive sales industry I often see people who take advice like yours and become so defensive and so horrified that they never actually end up satisfied with a deal if they even end up purchasing the car they want! Alternatively customers come in with a “know it all” attitude and regularly walk away from our very best price, because they simply believe that the profit margins in our cars are far greater than they are, it’s upsetting that the old days have shaped the perception of our industry and regardless of how genuine and fair I try to be with some of the “informed” shoppers that I might find here they refuse to listen to reason and continue to assume that I can sell an already discounted vehicle for a further 15% off unfortunately it’s not viable. I come to work to sell cars, and the easiest way to sell a car is with a fair and reasonable deal.
Hilarious response.
That was a very good report John, quite concise too for you.
I remembered once, my father negotiate for a new VW SUV and asked for $5000 discount, the car salesperson became impatient and said I don't want to waste your time so don't waste mine, LOL.
If I've got $200k and willing to part it for a high performance car, I won't even consider a demo..unless it's about 30% less than original price.!
The Ming Moll ! Gold ! Nearly got done on the last purchase
Such a pity my EL Falcon I bought 20 years ago wasn't video'd, here in the arsehole State of Australia, SA. I would love to see that video today. Yeah, OK, so it was only a shit box second hand $19000 duel fuel Falcon back then, but still, "...We normally drop $1000 off for people, but for you we have dropped $2000 off the price", my reply "You have only gone half way mate". I was in a mood that day, and had time to play the game, saved myself $4000....Eventually. They just had their profit margin reduced is all, they would have still made money on it anyway, the only consolation I had was, I saved myself $4000 at the end of the day...Yesssss. Actually, I only got rid of that vehicle a year ago.
Truth mate... cars are dear downunder. It must be cheaper buy one in UK and import it.
One of your best yet John and thank you for doing a good job explaining the power of, well, power. If the dealer does not accept old mates generous offer then maybe they can reach agreement whereas old mate might bump up his offer a bit (but not too much) as long as the Ming Mole drops her drawers and chimes in with some bling to keep the power balance in check.
Before I even clicked on this I was positive the Ming Mole would be making an appearance. Thanks for not disappointing John.
I love a good Ming Mole. You can generally rent one by the hour.
@@AutoExpertJC I generally do. The last one though has left me a bit itchy,
down there.
Thanks.
Property developer wearing ill fitting Versace clothes and white shoes that may have farted on the leather seats...OMG how did he know it was me...bugger!
Like I tell people, "It's your money, not theirs (sales people) they don't tell you how or where to spend your money, you tell them." If they try force you into things you don't want or suit you, walk away. Especially when your paying thousands of dollars.
watched many of your vids always a good laugh.im currently trying to buy a used Audi A5 here in the UK. ive tried essentially the same tips you've given here, which ive found to work mostly in the past, but now im finding dealers just not biting. recently offered £15000 on an Audi A5 Black Ed with 45k on it 2015, that was up for £16000, dealer whined about the fact they'd already reduced it blah blah. then when I wouldn't budge on my offer started asking me why I was looking at cars priced at £16k if I only had £15k. he was getting quite rude and pissed me right off. so left them to it.im also finding the previous "cash is king" no longer seems to work. dealers seem completely disinterested at the prospect of a pile of cash, and would far rather sell the car on finance.I put the blame for this change and the lack of decent un-thrashed or un-crashed cars squarely at the doorstep of PCP. I don't know if you have this in Aus yet but it has screwed the used market in the UK. I keep finding used and abused cars, as the owners know they are only going to have it for 3 years and then it will be someone else's problem.
I went to a Mazda dealer to get a price for a 2019 MX-5 RF. He knocked off around 5k of the almost 36k € pricetag. Since i don't live in Arsetrailer carwow gives me 6-6.5k on a new car. Saving 1-1.5k online is hard to beat even if you have to pay 200-500 if you want the car delivered to your doorstep.
Working next to MB HQ Melbourne where I regularly see these cars being rallied over speed hump at Mach 2 gives me enough reason not to buy "certified executive driven" Merc.
Demonstrators are not what they purport to be, often enough...
There could be a RUclips video in that ...... just saying.
I did one several years ago - perhaps it's time for a re-boot.
Funny story...BMW Finance have also moved in next door to the Mazda HQ as well. You should see how those BMW are also driven. Mazda folks are actually perfectly normal with their treatment of cars though.
The quality of the comment section is directly related to the quality of the video.
So how was it?
We got 20.2% off a brand new C-class coupe, where does that dealer get off with just 7.5% (about that, can’t be bothered to crunch it) off list for a used car? As John rightly says, you’re the one with the power, they want your money or they don’t......
Well said.
Is there any strategy to not get ripped off on a car that is known to have a waiting list. At the moment in Shitsvile my understanding is that the Suzuki Jimny has a waiting list of so many months that the contract goes stale and has to be resigned. I can’t think of a harder situation to negotiate from. In my limited toolbox to negotiate all I can think of is to wait a year presumably to be out of the waiting list scenario. Is there any other strategy available?
Yeah, there is: Wait for supply to satisfy demand. Then buy.
Is the import tariff on new cars in Shitesville still in place?
Yes and no: No, when it comes to cars from Japan, Thailand and South Korea. (Free-trade agreements there.)
Nice Blazers cap.
I love your consumer-empowering war on car dealers and their salesmen
The Mercedes Benz car they build today are made like shit. Full of plastics with creaks in the current C class.
Not to mention the cheap engine parts and hoses and with weak suspension hardware that brings to break after 100,000km.
These cars are good to lease for up to 5 years
John, you seem to know more about the Claymore Mine than a civilian really should. Fun Fact, deployment of a Claymore at a local Car Dealership will mean the Fini Nisi of said location, death distracting from further discounting on any purchase. Question for you, Why does the Claymore Mine have four legs?
Presumably because it is curved and it's kind bad if it falls over before you detonate it... (I'm guessing.)
The Claymore has four legs because it has seven hundred ball bearings ( sigh* pregnant pause) down there.......( pause.... stoic stare into camera)... and if you had seven hundred balls you would need four legs as well.
@@dougstubbs9637 That's very good. They actually added the four legs later in the mine's development - presumably once the excessive ball load became apparent...
I've worked at car dealers in young and foolish days... And the demonstrator cars sometimes, (to be far, not always) got thrashed. Lucky me, in the detail shop, I got to erase the evidence.
John, great stuff, cheers. Question: in the Motorhome market I’ve seen stories where dealers didn’t actually own the management/demonstrator/hire vehicle, it was on a lease that the dealer promised to pay off with the customers’s money - before then going bust. So the customer has no cash or vehicle. Obviously we could insist on having the lease cleared first by the dealer with their own cash, but do you have any other thoughts or tips ?
Going to need this ammo for when the misses goes for a new veHicle
Cash for a Merc? that's a GST dodge right there.
Good review... I have owned a several Mercs. I wont buy another, however I stilll have a ML430, these apparently had many issues. Mine is still running and I love to use it as my aggricultural vehicle, service it regularly and will never sell it until she dies.
Hey, John where do you buy your t-shirts on line...? love them!
I use your tips and it saved me $2800
Here's a thing ...... why do we even have dealerships??
Why can't we buy direct from the manufacturer and have authorised service centres??
In America it's illegal, at least on a state level. That's why Tesla has been sued in several states, mainly red states who scream about freedom and democracy, but really uphold immoral monopolies.
Well all I can say is, thank god I don't have to buy a car in the US of A.
Very good point - especially since the Internet became a thing...
That's kinda what Toyota does in NZ. The dealer is the demonstration agency, the new car is ordered direct from Toyota NZ at a fixed price. Where they try and gut you is on the trade-in. So if you are a cash buyer the process is much less stressful. As an example the Camry dropped 10000NZD from RRP to TDP (Toyota Driveaway Price).
It would put dealers out of business
if they had a facility order Online no test drive and just a handover facility thats near shipping yard no different to the auction yards like Manheim Eaglefarm in Brisbane would be a winner
Only $10k off the C63, as a percentage, that's bugger all. Start negotiations at 15% off. Even that's 25 grand, or thereabouts.
quite funny - I think you're improving John
Don't buy it for any price. There you go. If you must offer, do it over the phone. If they won't talk, don't waste your time travelling.
The company I work for only deal with NLC for leasing.... so they came back with this “hard to beat price” I should buy this.... I took that to my local dealer and got another ... roughly $1000 off... deal done... although I still had to go through NLC for the leasing side of things... they weren’t happy I showed the local dealer the bargain price of their network.
Thanks for the education, tips & laughs John
Just tell the dealer you can get a better car for less money around at Tesla, which is true...
BTW, great advice on this episode
I presume that your strategy works with used cars also?
Negotiate first then get a comprehensive independent mechanical inspection first so am invested around $275.00 . if there are issues( there usually are). Then offer less? Or get the dealer to fix the problems?Or both?
Try and go new first. They have so many factory and dealer incentives and such at their disposal to actually move cars. The used car dealers usually will see you coming and not dicker too much, they will just wait for a sucker to walk on the lot instead.
Yep the dealership at Subaru years ago sent out their accessory mole after the deal was done to try and leech more money out of my pocket but alas Jane and her bunns had no effect on me at all and she was very disappointed I'm sure at not getting her boneass from the manager that night.
Been saying this for years. Although, the first step should have been mentioned more. I'm talking about research. I read about other deals folks are getting put together. This is important, because you tend to find out about factory deals that can be worth many thousands off but just haven't made it to your dealer, until you bring it up. So yeah, do some research, make your offer and walk. Some times they don't call back, more often they don't let you leave the lot. And like John said again briefly. STICK TO YOUR NUMBER!