Wow--the abrasion resistance of Ultra and two sizes! I've been interested in the Bagger for a long time for its versatility (for trail, work, and travel) and this update has inspired me to start saving. 👍👍
So I just got one and the pack is pretty nice overall. But the webbing straps to attach the belt we're already frayed when I got it. When you put the belt on and off it frays even more and just after a few cycles it was so frayed I couldn't get it out. Then I contacted customer care and had to spend five emails explaining how it was not a sternum strap and how the pack I bought last week was not a discontinued product. So I think the general consensus from other reviews that Zpacks has good bags but not so great QC and customer service are true.
@Zpacks I got everything sorted out but boy you guys don't make it easy! Carolyn needs some additional training on recognizing pictures of your products.
Nice features I guess but no way I'm spending that much for an ultralight day pack. Zpacks prices are actually pretty good considering the materials and I'll fork up the money for a serious backpacking pack. But I just don't see the need for a daypack to be so light. Even though Ultra is strong for its weight, it's still weaker than thicker nylon or poly whatever materials that are far cheaper.
Wow--the abrasion resistance of Ultra and two sizes! I've been interested in the Bagger for a long time for its versatility (for trail, work, and travel) and this update has inspired me to start saving. 👍👍
Wish it had an inner hydration bladder hook and a hydration port. If so, I'd buy it without hesitation.
So I just got one and the pack is pretty nice overall. But the webbing straps to attach the belt we're already frayed when I got it. When you put the belt on and off it frays even more and just after a few cycles it was so frayed I couldn't get it out.
Then I contacted customer care and had to spend five emails explaining how it was not a sternum strap and how the pack I bought last week was not a discontinued product.
So I think the general consensus from other reviews that Zpacks has good bags but not so great QC and customer service are true.
Please head to zpack.com and click the chat bubble to chat with a customer service rep m-f 8am-4pm est
@Zpacks I got everything sorted out but boy you guys don't make it easy! Carolyn needs some additional training on recognizing pictures of your products.
Is the hip strap removable?
Does the front zip pocket have its own space?
Nice features I guess but no way I'm spending that much for an ultralight day pack. Zpacks prices are actually pretty good considering the materials and I'll fork up the money for a serious backpacking pack. But I just don't see the need for a daypack to be so light. Even though Ultra is strong for its weight, it's still weaker than thicker nylon or poly whatever materials that are far cheaper.
Ok.
Two people in the video. Only one has a name or voice. Doesn’t speak well of your company.