Osticket v 1.x - FAQ management in the knowledge base
HTML-код
- Опубликовано: 1 май 2020
- Best practices with osTicket. Digipime quick help videos.
In this video for osTicket v1.11 and above, we will learn how to create hierarchical structures in the form of a directory, to publish multimedia answers to the most frequently asked questions by customers, or to create tutorials taking advantage of the possibilities of the knowledge base.
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