hi, Can you tell me how many pv plants do you have? SOLARMAN Smart and SOLARMAN Business are two different apps, SOLARMAN Smart is for home owner users(one pv plant) , SOLARMAN Business is for Commercial & Industrial & PV professional users(more than one pv plant). if you have only one pv plant, we suggest you to use SOLARMAN Smart, if you have many PV Plants, you can email to customerservice@solarmanpv.com, they will help you.
Hi I have Inverex nitrox 6kw my wifi logger is not even turning on like no lights blinking. the supplier I bought from is not even picking up my call. Please help
Hello, can you email your problem to customerservice@solarmanpv.com, they will help you to solve the problem. For service contact, pls visit: www.solarmanpv.com/supportservice/service-contact/
I m using solarman business... It's was working fine before app update but now some plant goes offline after this app update.... I am installer... Wht the solution
Hi can we add existing plant in solarman app to solarman business app ? Logger Which is already bounded in solar man app. New logger can be bounded to solar man business and solar man app at thes same time, but I couldn’t add existing solar man app users to solarman business app . Please suggest what to do . Thanks
Hi, if the plant is created on SOLARMAN APP, this kind of plant cannot be added to SOLARMAN Business. While, if the plant is created on SOLARMAN Smart, this kind of plant can be added to SOLARMAN Business. Please reach to customerservice@solarmanpv.com for more information. Many thanks as always.
@@SOLARMANPV2009 hi if we bound one logger to a inverter. Then , can we reset the logger and add to same inverter again via solarman business app ? Is that possible or any other method to add a bounded logger to same inverter to get it on solarman business app . Or creating new user id or something like that.. waiting your reply thanks
@@farzinzubairali5420 Hi, can you take a screenshot which can help us understanding the current situation clearly? E-mail address: customerservice@solarmanpv.com
@@ronsantos7059 hello， when did you send the email? On weekdays, we usually reply within 24 hours. or can you tell me your email address pls? I will check with customer service department.
How to connect solarman smart to solarman business app. If says that it already exist
hi, Can you tell me how many pv plants do you have? SOLARMAN Smart and SOLARMAN Business are two different apps, SOLARMAN Smart is for home owner users(one pv plant) , SOLARMAN Business is for Commercial & Industrial & PV professional users(more than one pv plant). if you have only one pv plant, we suggest you to use SOLARMAN Smart, if you have many PV Plants, you can email to customerservice@solarmanpv.com, they will help you.
Hi
I have Inverex nitrox 6kw my wifi logger is not even turning on like no lights blinking.
the supplier I bought from is not even picking up my call. Please help
Hello, can you email your problem to customerservice@solarmanpv.com, they will help you to solve the problem. For service contact, pls visit: www.solarmanpv.com/supportservice/service-contact/
I m using solarman business... It's was working fine before app update but now some plant goes offline after this app update.... I am installer... Wht the solution
Hi， dear， can you pls send your questions to customerservice@solarmanpv.com, our customer service team will help you check it.
Hi can we add existing plant in solarman app to solarman business app ? Logger Which is already bounded in solar man app. New logger can be bounded to solar man business and solar man app at thes same time, but I couldn’t add existing solar man app users to solarman business app . Please suggest what to do . Thanks
Hi, if the plant is created on SOLARMAN APP, this kind of plant cannot be added to SOLARMAN Business. While, if the plant is created on SOLARMAN Smart, this kind of plant can be added to SOLARMAN Business. Please reach to customerservice@solarmanpv.com for more information. Many thanks as always.
@@SOLARMANPV2009 hi if we bound one logger to a inverter. Then , can we reset the logger and add to same inverter again via solarman business app ? Is that possible or any other method to add a bounded logger to same inverter to get it on solarman business app . Or creating new user id or something like that.. waiting your reply thanks
@@farzinzubairali5420 Hi, can you take a screenshot which can help us understanding the current situation clearly? E-mail address: customerservice@solarmanpv.com
@@SOLARMANPV2009 Hello. I sent an email to customer service but i got no reply. I need help in adding a data logger
@@ronsantos7059 hello， when did you send the email? On weekdays, we usually reply within 24 hours. or can you tell me your email address pls? I will check with customer service department.