Hello! We're sorry to hear about the difficulties you're encountering. For the most effective assistance, we kindly ask you to contact us through our dedicated contact forms. You can reach us quickly and efficiently by clicking on the following link: www.cybex-online.com/en/gb/service-hub/contact/contact_us.html
Hi Jovana, if the battery is not attached the E-Priam stroller can be used like a regular Priam stroller. However, to avoid any potential damage please make sure the e-PRIAM is switched off if using it without a battery installed.
So ein schlechter kinderwagen die App geht nicht und wenn die geht dan fährt der kinderwagen nicht echt traurig für so viel geld und ich habe auch noch 2 stück und bei beiden ist das problem da ich würde den nieeeeee wider kaufen
Guten Tag, vielen Dank für Ihre Nachricht und es tut uns sehr leid, dass Sie eine negative Erfahrung mit einem unserer Produkte gemacht haben. Bitte kontaktieren Sie uns direkt über unser Kontaktformular auf unserer Webseite cybex-online.com. Die zuständigen Kollegen werden Ihr Anliegen direkt bearbeiten und klären.
Hello. My new w-Priam stroller has the following issue: the red light shines and all 4 led white lights flash, and I can’t connect to the phone app. Can you please advise what does this mean, as I couldn’t find this specific issue with lights in the instructions booklet. Thanks
Hi, We are sorry to hear that you are having a negative experience. In order to provide you the best possible feedback regarding your concern, we kindly ask you to send us the article and serial number located on the white manufacturing label, via our contact forms, under the section contact us, so we can easily involve the child safety and product teams: cybex-online.com
When my stroller is on, it is actually much harder to move than when it is off. I am confused, is there some reverse mode?
Hello! We're sorry to hear about the difficulties you're encountering. For the most effective assistance, we kindly ask you to contact us through our dedicated contact forms. You can reach us quickly and efficiently by clicking on the following link: www.cybex-online.com/en/gb/service-hub/contact/contact_us.html
Did you manage to resolve this issue? I have the same problem
How priam is in rocking mode on 5:05 when the chasis isn’t e priam, it’s regular chasis…🙄
Hi Jovana, if the battery is not attached the E-Priam stroller can be used like a regular Priam stroller. However, to avoid any potential damage please make sure the e-PRIAM is switched off if using it without a battery installed.
F our childrens future! We love comfort.
So ein schlechter kinderwagen die App geht nicht und wenn die geht dan fährt der kinderwagen nicht echt traurig für so viel geld und ich habe auch noch 2 stück und bei beiden ist das problem da ich würde den nieeeeee wider kaufen
Guten Tag, vielen Dank für Ihre Nachricht und es tut uns sehr leid, dass Sie eine negative Erfahrung mit einem unserer Produkte gemacht haben. Bitte kontaktieren Sie uns direkt über unser Kontaktformular auf unserer Webseite cybex-online.com. Die zuständigen Kollegen werden Ihr Anliegen direkt bearbeiten und klären.
Also imagine doing this 9 months pregnant
Hello. My new w-Priam stroller has the following issue: the red light shines and all 4 led white lights flash, and I can’t connect to the phone app. Can you please advise what does this mean, as I couldn’t find this specific issue with lights in the instructions booklet. Thanks
Did you manage to fix the problem? :)
Is it me or is it harder than rocket science 🤣
1:24 it’s a miracle we trying this for hours and it doesn’t work wtf why is cybex so trash
Hi, We are sorry to hear that you are having a negative experience. In order to provide you the best possible feedback regarding your concern, we kindly ask you to send us the article and serial number located on the white manufacturing label, via our contact forms, under the section contact us, so we can easily involve the child safety and product teams: cybex-online.com