*** WARNING *** I've just bought an X3 and it is FANTASTIC, almost magical in what it can do. HOWEVER, the camera MUST be connected to the wi-fi function of Insta 360 application on a phone before it can be used. Frustratingly, I wasted several hours attempting to connect my camera to the Insta 360 application I'd downloaded to my Android phone and when that failed, an iPhone. Both phones were three or more years old and whilst the app downloaded onto them without a problem, neither was able to then connect to the camera's wi-fi function. As above, you cannot use the X3 until this initial wi-fi connection is achieved. Unfortunately, a fair bit of my wasted time was spent conversing with the Insta360 Help Desk who wasn't able to resolve the issue. In the end though, I came up with the following simple fix - I borrowed a friend's late model iPhone and connected to the camera's wi-fi using that. If only I'd known a late model phone was needed, or the Help Desk had known that, in the first place!! Once that initial connection is made, you don't need to use the Insta 360 application again and you can easily update the camera's firmware via a USB connection to the SD card. Notwithstanding I can't use the app on my phone to view, edit, etc, my intention is to always use the Insta360 Studio on my laptop. (14:23) And thanks to the creator for this excellent video!!!
I sleep very easily knowing that when I get a new gadget (my X3 arrives soon), if you’ve done a video on it, I’m going to understand it much much more!! Thanks as always, extremely helpful stuff & hoping it helps my Metal detecting videos to go to a new level! All the best, Marcus
Hi, I am thinking of buying Insta360 X3. What makes me hesitate to buy it now is the editing part. I want to know if the edit is hard for new users. How was your experience?
This is the best video I've seen describing all the device features, thank you! If you connect your airpods or another pair of bluetooth headsets, does it record audio from the headset in stereo?
Hi there! Glad to hear that you love this video. Unfortunately, X3 can only afford to record audio in mono from the headset when connects to AirPods or another pair of Bluetooth headsets. But we'll forward your expected use case to our R&D team and they'll consider making some improvements in the future. Thank you!
OK anyone - HELP. First I am going to be contacting Insta360 support next week (Monday) and ask what ways can I activate this camera. I would like to get this camera, but I am not going to buy another mobile phone just for use of this camera. I have a Motorola G Pure Android phone with latest version 12 android update software just installed today. I do not have the X3 camera at this time. My phone tells me that the Insta360 app is not compatible with my phone and I say WHY???? I had to download the Insta360 app from their website since it did not show up in Google Play app area. Be nice if I could activate it on my PC laptop, but that probably wouldn't work either. So anybody have any ideas how activate this Insta360 X3 camera other than a mobile phone???? This is ridiculous how they make this camera initially operate. So, What Android phones do work with this camera????? Not that i am going to buy another one. I am definitely not buying an expensive IPhone.
How could one set up a camera trap (meaning leaving an unattended camera in a nature setting and have motion-activated recording, as when a fox or whatever walks in front of the camera. Can this be done with a simple accessory?
Thank you for taking the time to make this video. I have just purchased an X3 to add to the stable of Go Pro cameras that I have. It cleared up a hell of a lot of issues with the button usage and other things. A BIG thumbs up.
Eu to amando a minha X3 e estou fazendo varios vlogs no meu canal mostrando a china com ela. O problema é só ter um PC bom para renderizar e converter. No meu notebook fica impossivel dar o play no editor da insta360 e acompanhar o video, tenho que fazer tudo no Sony Vegas.,
Hi there, thanks a lot for your comment. Please refer to the link below for more info about the compatible SD card of X3: onlinemanual.insta360.com/x3/en-us/faq/compatibility/storage?_gl=1*1otu6gx*_ga*NjAyODIwMDExLjE2NTg3MjI4MTY.*_ga_7TV2BE92TS*MTY5NDM0MzIyMS42OTcuMS4xNjk0MzQzMjI5LjUyLjAuMA. Hope the info above helps!
does transferring the video from the camera to the app/phone cause quality issues? DJI drones for example are known for severely impacting resolution when doing this so most drone photographers/videographers need to transfer from the sd card on their pc/laptop to edit further. If insta360 solves this issue, that'd be great
Hello there, the process of transferring the video from the camera to the app will not cause quality issues. However, since the app supports a maximum export resolution of 4K, and the PC version supports export resolutions higher than 4K, you can choose based on your usage requirements. Thank you for your understanding!
I would be cautious of the permissions needed to use the 360 app. I would not use my primary phone, especially if you use it for financial transactions. Instead, use an old phone that has no personal data and is only used for the 360 app. If you see what data the app wants access to, it's pretty scary.
Thanks for sharing your feedback. We greatly value your concerns and take issues surrounding privacy very seriously here at Insta360. We are committed to protecting the data and personal information of all our users. To clarify any misgivings, Insta360 only collects necessary data points to provide users with an optimal experience in using the app features and services. We invite you to share more specific concerns with us via email at service@insta360.com, if any, so we can directly address them. Your feedback is essential to us in order to continue improving user security and privacy.
Question, I prefer using the camera w/ quick capture 'on'. when I hit QC to begin recording. The camera doesn't automatically default to the 4k 9:16 horizontal setting that I desire. I have a 'quick menu' RIDING saved and checked off. so it will record but appears to default to the 360 5k setting and won't automatically reorient to the horizontal either. do you know how to remedy this? Edit: In other words I want to use like a GoPro Session (I use my Hero 8 like this as well) Saves battery.
Hi there, sorry for the inconvenience caused. Unfortunately, the QuickCapture might not be able to reuse your previous settings, but we'll share your use case with our R&D team. Hope there can be some changes later. Thank you!
@@insta360tutorials Yes, please do. This is a feature GoPro has had for years and has never been an issue whether it be on the Session or my other Hero camera's. I just want to hit the 'record' button and have the camera turn on and off with my desired setting.
I WANT but almost £500! my wife got me the Hero 4 black back when it was new and she did pay around the same price. I've rarely used that but I like the look of this and will make the effort to use it.... fairly sure I said the same about the Hero 4 black LOL
Hello, thank you for your inquiry. Yes, you can shoot with a long enough selfie stick. When editing, you can adjust and save angles that didn't capture your image by using keyframes.
Hi there, sorry for the inconvenience caused. Please check if you're recording in 3k100fps. The video shot under 3k@100fps is a slow motion video. Please open the video on the editing page within the App and speed it up by 4x, then the vide will be back to the original speed and audio.
The invisible selfie stick feature works in full 360 mode, not just in the "me" mode. As long as you use the invisible selfie stick, it will be hidden in the 360 shooting mode.
Hi there, the shutter button is in the lower left corner on the side of the display. You can check the buttons of the camera through the below link. onlinemanual.insta360.com/x3/en-us/camera/firstuse/introduction Please make sure you use the UHS-I Micro SD cards with a V30 or above speed class and exFAT format. If you encounter any issues during recording, please feel free to contact us directly via email at service@insta360.com. Thank you!
Hi there, sorry for the inconvenience caused. Please check if you're recording in 3k100fps. The video shot under 3k@100fps is a slow motion video. Please open the video on the editing page within the App and speed it up by 4x, then the vide will be back to the original speed and audio.
Hi there, we apologize for the inconvenience caused. We have received your suggestion and will consider it. We aim to provide you with a better user experience. Thank you for your feedback!
Soooo annoying. I just got a x3 and am a beginner ... I want to know how to turn it on and start filming, I don't want to hear about x2 and resolution. I'm gone.
Hi there, sorry for the confusion. You can refer to this tutorial video. ruclips.net/video/DUpgQclh9l0/видео.html For any questions, please feel free to contact us via email at service@insta360.com directly. Thanks!
Thank you for your expectations for our future. Regardless, we've passed your feedback on to the relevant team; who knows what they might come up with-let's wait and see. For any additional suggestions and ideas, please don't hesitate to reach out to Insta360 Support on the official website or app. You can also send an email directly to service@insta360.com, thank you for your understanding.
So the me mode is reduced to 1080? Wow why so low compared to 4k? I mean 2k I could understand. This makes me mode very low quality imo. Can you record yourself in single lens mode or full 360 4k and easily remove selfie stick in post? How long would that take? Do you have a video or link that tells you how to do this? Thank you Great video so far.
Still awaiting to purchase as the max starter ultimate bundle is out of stock and signed up for update just you cannot buy the multi battery charger separate in accessories and some are also sold out If I await long enough we might have an Insta360 X4 edition
Hello there, because the mobile phone's WiFi can only establish one connection at a time, when the mobile phone is connected to the camera WiFi, it cannot maintain the connection to the home WiFi at the same time.
Great video. I'm looking for a camera to take 360 still photos for personal use and to upload to Google maps and Instagram. Almost all of my shots will be outdoors in varying light conditions. I'm also interested in 360 video, but its not a priority now. Is the Insta360 X3 a good choice for me? Can I upload to Google maps directly from from the camera?
I had a bad experience with the customer service of Insta360. I had a problem with my camera and I reached out to their support team for help. However, instead of getting the assistance I needed, I was met with a series of unproductive and misleading conversations. Throughout the process, it seemed that the support team's main goal was to convince me to pay extra for services that I did not need or want. This is not only frustrating, but it also caused me a great deal of inconvenience and disappointment. Furthermore, the process of repair was delayed by the support team, which made it difficult for me to use my camera. I found that the support team was not helping me but rather waving me off, This is unacceptable and not the kind of service that I expect from a reputable company like Insta360. I would advise anyone considering purchasing a camera from Insta360 to think twice before doing so. Their customer service is not up to par, and they seem more interested in taking advantage of their customers than providing quality service. #Insta360 #badcustomerservice #disappointed
Hi there, We're really sorry to hear about this. This isn't the kind of support service we strive to provide! We can totally understand if people don't voice their opinion, why would we ever improve our product or services, so this is why we are actively on socials to try and best diagnose or solve any issues our users have. We really appreciate your continued feedback, which is very important to us. If you are not satisfied with our service, please continue to try to contact us, we will definitely provide you with more solutions, or DM us here. Best regards
Yes, X3 is capable of recording a full-court basketball game. You can set up the camera on the 114 invisible selfie stick and secure it atop the All-Purpose Tripod to capture the entire court. It is advisable to position the lens to face the court directly while shooting.
only thing i would not do is the bullet swing on the selfie stick as I'm sure that it would loosen / weaken the joints so down the line about the stick wont stay pulled out. nice video
My video quality is grainy. Wondering if it's my SD card? I'm using a Sandisk extreme pro V30 A2 and it has the number 3 on it. Thanks for anyone who can answer this.
Hi Dave! There're 3 requirements for the SD card: UHS-I, V30, and exFAT formatted. Please check if your SD card is UHS-I and exFAT formatted to avoid any compatibility issues. And if possible, please send one of your footage with video quality issues to service@insta360.com and we'll be supportive to give you some shooting advice! Thank you in advance for your time and patience!
Hi, there! Project Management can be understood as editing drafts, which are automatically saved after editing. The next time you open them, the last edit record will be remembered. You can also use multiple Project Management to save multiple versions.
Very informative Shooting on 360 mode I can see front side on the screen which is not selfie side but when replay I get my side which is selfie side Why ? Would you explain please The fact that with X2 I get what I see on screen Thanks
Hi there! Sorry for any inconvenience. We'll forward your feedback to our R&D team. Hope there will be some changes later. Thanks in advance for your support and patience!
Great video, thank you. I bought X3 two days ago and your video was a good help. One thing I would change in X3 is to get rid of airpods icon. Is there something special about airpods and x3 connectivity? Can I pair them with other earphones/headphones? I don't like airpods, they not comfortable and not that great. I prefer using proper earphones/headphones like Sony or Bose.
Hi there, thanks for choosing our camera. Due to the numerous Bluetooth earphones in the market, we haven't tested all models. So we can't 100% guarantee that Sony or Bose are compatible with our camera. We will report your feedback to our related team for further consideration. Hope our camera can be compatible with more Bluetooth earphones in the future. Much appreciated!
Hi there, sorry for any inconvenience caused. May I know which mode did you use? Unfortunately, due to the limited affordance to display high frame rate video (e.g. above 30fps), footage shot with certain modes can not support in-camera playback. Modes like time-lapse are also limited to in-camera playback. You may need to preview the footage via Insta360 App. We appreciate your understanding and support.
when i plug my X3 into my MacBook air, absolutely nothing happens, please can someone tell me how to get my data out of the camera, the insta suite does not acknowledge the X3 is connected either
To verify the problem and solve it quickly, would you please kindly offer the following info to our service team via email at the address service@insta360.com for further assistance? 1. Is the camera USB mode set to U-disk mode? 2. Is your firmware version the latest v1.0.13? 3. Did you use the official cable to connect? 4. May you change another USB port or cable to connect again? 5. Are there any errors on your computer or simply no response? 6. Did you try with another computer? Thanks in advance!
Is there any way to direct power to the insta360? I want to use it for a stationary spot in a theater to watch a set build which could take a few hours then speed it up. I'm confused on if there is a way I could plug it in without having to deal with the short battery life???
Hi, there! If you encounter any issues when using the Insta360 camera. Please contact service@insta360.com and check if there's anything we can help with. Thank you!
I film in 5.7K, when I export on my phone, the highest resolution I can go is 1080p, in custom settings, you said it's 1440, how do I get the higher resolution? The only way I found to get the higher resolution is to do it on my computer. Also, what should the bit rate be to get the maximum clarity? I would like the bitrate to be the same number as it was filmed so there's no loss in quality.
Hi there! Sorry about any misunderstanding. The 5.7K is for the entire 360° sphere. The highest resolution of a 360° video will be 4K in the App and 5.7K in Insta360 Studio. For 16:9 flat video, the max native reframed resolution is 1080p by cutting out a piece of the 360° sphere. We really appreciate your understanding. Regarding the bitrate issue, we'll forward your feedback to the R&D team and attach importance to it. Hopefully there can be some improvements later.
no one's doing videos of how to trouble shoot downloading the app on desktop [it doesn't work] and when my x3 is connected it's just a black screen. so many videos on tricks but can you please do a vid from the very start -connecting apps and downloading. thanks
Hi Colm, please check out this video about how to connect to the App: ruclips.net/video/7WN1LECOAkM/видео.html If you have any further issues, please take a video of your workflow and send it to service@insta360.com. We'll be responsive to assist you with further support. Thank you in advance for your time and feedback!
Guide starts about 6 mins in.
😂😂😂😂
... and before that, a multiple of ads from youtube desperately trying to convince you to subscribe to get rid of them
Thank you my good sir
*** WARNING *** I've just bought an X3 and it is FANTASTIC, almost magical in what it can do.
HOWEVER, the camera MUST be connected to the wi-fi function of Insta 360 application on a phone before it can be used. Frustratingly, I wasted several hours attempting to connect my camera to the Insta 360 application I'd downloaded to my Android phone and when that failed, an iPhone. Both phones were three or more years old and whilst the app downloaded onto them without a problem, neither was able to then connect to the camera's wi-fi function. As above, you cannot use the X3 until this initial wi-fi connection is achieved. Unfortunately, a fair bit of my wasted time was spent conversing with the Insta360 Help Desk who wasn't able to resolve the issue. In the end though, I came up with the following simple fix - I borrowed a friend's late model iPhone and connected to the camera's wi-fi using that. If only I'd known a late model phone was needed, or the Help Desk had known that, in the first place!!
Once that initial connection is made, you don't need to use the Insta 360 application again and you can easily update the camera's firmware via a USB connection to the SD card. Notwithstanding I can't use the app on my phone to view, edit, etc, my intention is to always use the Insta360 Studio on my laptop. (14:23)
And thanks to the creator for this excellent video!!!
Just picked up an Insta360 x3 here in the Philippines so appreciate the tutorial. This will be a new experience after relying on Gopro for many years.
I sleep very easily knowing that when I get a new gadget (my X3 arrives soon), if you’ve done a video on it, I’m going to understand it much much more!! Thanks as always, extremely helpful stuff & hoping it helps my Metal detecting videos to go to a new level! All the best, Marcus
Hi, I am thinking of buying Insta360 X3. What makes me hesitate to buy it now is the editing part. I want to know if the edit is hard for new users. How was your experience?
@@MonicaTVToronto I edit on a PC and it's pretty easy. Not sure about on the phone but I've heard it's easy too
This is the best video I've seen describing all the device features, thank you! If you connect your airpods or another pair of bluetooth headsets, does it record audio from the headset in stereo?
Hi there! Glad to hear that you love this video. Unfortunately, X3 can only afford to record audio in mono from the headset when connects to AirPods or another pair of Bluetooth headsets. But we'll forward your expected use case to our R&D team and they'll consider making some improvements in the future. Thank you!
@@insta360tutorials Much appreciated.
Does your x3 get really hot?
Just bought this for my travel videos.....cant wait to improve video quality with this gadget...
What an amazing presenter, everything explained so clearly!
OK anyone - HELP. First I am going to be contacting Insta360 support next week (Monday) and ask what ways can I activate this camera. I would like to get this camera, but I am not going to buy another mobile phone just for use of this camera.
I have a Motorola G Pure Android phone with latest version 12 android update software just installed today. I do not have the X3 camera at this time. My phone tells me that the Insta360 app is not compatible with my phone and I say WHY????
I had to download the Insta360 app from their website since it did not show up in Google Play app area. Be nice if I could activate it on my PC laptop, but that probably wouldn't work either.
So anybody have any ideas how activate this Insta360 X3 camera other than a mobile phone???? This is ridiculous how they make this camera initially operate.
So, What Android phones do work with this camera????? Not that i am going to buy another one. I am definitely not buying an expensive IPhone.
Thank you Simon, I just purchased one today, your video really helped cheers mate
I just ordered mine. Can't wait. Thanks for providing beginners information
Hello Geralt, we are ready for 360 fight scenes...many thanks 😊 🙏
How could one set up a camera trap (meaning leaving an unattended camera in a nature setting and have motion-activated recording, as when a fox or whatever walks in front of the camera. Can this be done with a simple accessory?
Thank you for taking the time to make this video. I have just purchased an X3 to add to the stable of Go Pro cameras that I have. It cleared up a hell of a lot of issues with the button usage and other things. A BIG thumbs up.
Eu to amando a minha X3 e estou fazendo varios vlogs no meu canal mostrando a china com ela. O problema é só ter um PC bom para renderizar e converter. No meu notebook fica impossivel dar o play no editor da insta360 e acompanhar o video, tenho que fazer tudo no Sony Vegas.,
Hallo.a link please I want to buy a small stand the same as the one at the beginning of the video.Thanks
Thanks for A detailed Video Understand almost all thing about insta360 x3.
The next will be called Insta 360 X4, you saw it first here
You talk to fast. I am not the dumbest but not the smartest either.... lol. I need slow
Finally upgraded after having the OneX for more than 4 years. Thanks for your informative video. I'm ready to try out my new X3!
Forget all the Fluff and B S , I just want to know howe to use this F ing Thing
Just got mine yesterday. So excited!
what about Timelapses? or do you cover that in a separate video?
Thx for the bullet cord pole tip. Didn’t know that 🤷🏼♂️👍🏻
lot of stuff to cover and remember. you did an admirable job of explaining it clearly! worth a 2nd watch!
whats the best SD card size you recommend?
some saying too big size have possibility will corrupt...
too small cant record many videos...
Hi there, thanks a lot for your comment. Please refer to the link below for more info about the compatible SD card of X3: onlinemanual.insta360.com/x3/en-us/faq/compatibility/storage?_gl=1*1otu6gx*_ga*NjAyODIwMDExLjE2NTg3MjI4MTY.*_ga_7TV2BE92TS*MTY5NDM0MzIyMS42OTcuMS4xNjk0MzQzMjI5LjUyLjAuMA. Hope the info above helps!
does transferring the video from the camera to the app/phone cause quality issues? DJI drones for example are known for severely impacting resolution when doing this so most drone photographers/videographers need to transfer from the sd card on their pc/laptop to edit further. If insta360 solves this issue, that'd be great
Hello there, the process of transferring the video from the camera to the app will not cause quality issues. However, since the app supports a maximum export resolution of 4K, and the PC version supports export resolutions higher than 4K, you can choose based on your usage requirements. Thank you for your understanding!
I would be cautious of the permissions needed to use the 360 app. I would not use my primary phone, especially if you use it for financial transactions. Instead, use an old phone that has no personal data and is only used for the 360 app. If you see what data the app wants access to, it's pretty scary.
Thanks for sharing your feedback. We greatly value your concerns and take issues surrounding privacy very seriously here at Insta360. We are committed to protecting the data and personal information of all our users. To clarify any misgivings, Insta360 only collects necessary data points to provide users with an optimal experience in using the app features and services. We invite you to share more specific concerns with us via email at service@insta360.com, if any, so we can directly address them. Your feedback is essential to us in order to continue improving user security and privacy.
Question, I prefer using the camera w/ quick capture 'on'. when I hit QC to begin recording. The camera doesn't automatically default to the 4k 9:16 horizontal setting that I desire. I have a 'quick menu' RIDING saved and checked off. so it will record but appears to default to the 360 5k setting and won't automatically reorient to the horizontal either. do you know how to remedy this?
Edit: In other words I want to use like a GoPro Session (I use my Hero 8 like this as well) Saves battery.
Hi there, sorry for the inconvenience caused. Unfortunately, the QuickCapture might not be able to reuse your previous settings, but we'll share your use case with our R&D team. Hope there can be some changes later. Thank you!
@@insta360tutorials Yes, please do. This is a feature GoPro has had for years and has never been an issue whether it be on the Session or my other Hero camera's. I just want to hit the 'record' button and have the camera turn on and off with my desired setting.
I WANT but almost £500! my wife got me the Hero 4 black back when it was new and she did pay around the same price. I've rarely used that but I like the look of this and will make the effort to use it.... fairly sure I said the same about the Hero 4 black LOL
Bagaimana video supaya tidak bulat?
Excellent upload thanks. Waiting for my x3 and power stick. Love the one x so hoping this is that much better.
How do I simulate fly through drone without the 360 camera recording me?
Is it just using the extended s stick?
Hello, thank you for your inquiry. Yes, you can shoot with a long enough selfie stick. When editing, you can adjust and save angles that didn't capture your image by using keyframes.
I've got mine today, thanks for this tutorial
Hi when i checked the video in insta360 app all of them is slowmotion but thry are normal in camera. Do you know why? Best regard
Hi there, sorry for the inconvenience caused. Please check if you're recording in 3k100fps. The video shot under 3k@100fps is a slow motion video. Please open the video on the editing page within the App and speed it up by 4x, then the vide will be back to the original speed and audio.
Does the selfie stick disappear only in the me mode? If so that means in full 360 you’ll still see the stick???
The invisible selfie stick feature works in full 360 mode, not just in the "me" mode. As long as you use the invisible selfie stick, it will be hidden in the 360 shooting mode.
OK
Hey man... I just wanted to know where is the record button and why the recording continue or stop when I'm not expecting...
Hi there, the shutter button is in the lower left corner on the side of the display. You can check the buttons of the camera through the below link.
onlinemanual.insta360.com/x3/en-us/camera/firstuse/introduction
Please make sure you use the UHS-I Micro SD cards with a V30 or above speed class and exFAT format. If you encounter any issues during recording, please feel free to contact us directly via email at service@insta360.com. Thank you!
Hi when i checked the video that i record in insta360app all video is slow motion but in camera is normal do you know what can i do? Best regard
Hi there, sorry for the inconvenience caused. Please check if you're recording in 3k100fps. The video shot under 3k@100fps is a slow motion video. Please open the video on the editing page within the App and speed it up by 4x, then the vide will be back to the original speed and audio.
The title is misleading. You should change it to X3 vs X2. Its all about comparison
Hi there, we apologize for the inconvenience caused. We have received your suggestion and will consider it. We aim to provide you with a better user experience. Thank you for your feedback!
Soooo annoying. I just got a x3 and am a beginner ... I want to know how to turn it on and start filming, I don't want to hear about x2 and resolution. I'm gone.
Hi there, sorry for the confusion. You can refer to this tutorial video.
ruclips.net/video/DUpgQclh9l0/видео.html
For any questions, please feel free to contact us via email at service@insta360.com directly. Thanks!
One RS question, How to view opposite side in the screen while using 360 lens photo mode?
Hi, there! Thank you for your interest! You can preview the Insta360 app by connecting to the camera.
*I'd like to see how their new or future updates will remove the invisible stick's shadow*
Thank you for your expectations for our future. Regardless, we've passed your feedback on to the relevant team; who knows what they might come up with-let's wait and see. For any additional suggestions and ideas, please don't hesitate to reach out to Insta360 Support on the official website or app. You can also send an email directly to service@insta360.com, thank you for your understanding.
🤩
So the me mode is reduced to 1080? Wow why so low compared to 4k? I mean 2k I could understand.
This makes me mode very low quality imo.
Can you record yourself in single lens mode or full 360 4k and easily remove selfie stick in post?
How long would that take? Do you have a video or link that tells you how to do this? Thank you
Great video so far.
Still awaiting to purchase as the max starter ultimate bundle is out of stock and signed up for update just you cannot buy the multi battery charger separate in accessories and some are also sold out
If I await long enough we might have an Insta360 X4 edition
Why do insta360 disconnect home WiFi before connecting to its WiFi?
Hello there, because the mobile phone's WiFi can only establish one connection at a time, when the mobile phone is connected to the camera WiFi, it cannot maintain the connection to the home WiFi at the same time.
Thought that was dr strange in the thumbnail
No point watching this video as a beginner because I’ve never had an X2! You really should rename your video….
Good thing about insta360 is that they learn from what their fowtumers say
The screen is so small!!! Next model: done what else
How did you download insta360 studio on your MacBook Air?
Figured it out. Thanks.
Geralt, where is Ciri?
Great video. I'm looking for a camera to take 360 still photos for personal use and to upload to Google maps and Instagram. Almost all of my shots will be outdoors in varying light conditions. I'm also interested in 360 video, but its not a priority now. Is the Insta360 X3 a good choice for me? Can I upload to Google maps directly from from the camera?
So no me mode in 360?
Great overview tutorial!!! Thank you for sharing!
what mode did u use to get that video towards the end? at 20:35 was that normal 360 mode or did u use me mode?
I had a bad experience with the customer service of Insta360. I had a problem with my camera and I reached out to their support team for help. However, instead of getting the assistance I needed, I was met with a series of unproductive and misleading conversations.
Throughout the process, it seemed that the support team's main goal was to convince me to pay extra for services that I did not need or want. This is not only frustrating, but it also caused me a great deal of inconvenience and disappointment.
Furthermore, the process of repair was delayed by the support team, which made it difficult for me to use my camera. I found that the support team was not helping me but rather waving me off, This is unacceptable and not the kind of service that I expect from a reputable company like Insta360.
I would advise anyone considering purchasing a camera from Insta360 to think twice before doing so. Their customer service is not up to par, and they seem more interested in taking advantage of their customers than providing quality service.
#Insta360 #badcustomerservice #disappointed
Hi there,
We're really sorry to hear about this. This isn't the kind of support service we strive to provide!
We can totally understand if people don't voice their opinion, why would we ever improve our product or services, so this is why we are actively on socials to try and best diagnose or solve any issues our users have.
We really appreciate your continued feedback, which is very important to us. If you are not satisfied with our service, please continue to try to contact us, we will definitely provide you with more solutions, or DM us here.
Best regards
Amazing video like always ...any idea aboit horizon lock for single lens videos?
Would love to see what you have to say about using this for snorkeling.
Great video. Thanks for taking the time to create it. Very useful. What tripod were you using? It was blue/black.
What tripod grip is that?
Can you record a full court basketball game with that ?
Yes, X3 is capable of recording a full-court basketball game. You can set up the camera on the 114 invisible selfie stick and secure it atop the All-Purpose Tripod to capture the entire court. It is advisable to position the lens to face the court directly while shooting.
Tyvm Sir for your response 👍
Hi bro how do I remove SHOT ON INSTA360 X3 watermark on every my video
Question. If you press the button to record, is there a delay to stop you recording just as you are pressing the button?
Power selfie stick? Excuse me!? *goes to buy*
only thing i would not do is the bullet swing on the selfie stick as I'm sure that it would loosen / weaken the joints so down the line about the stick wont stay pulled out. nice video
Very nice. How do you think to compare the single lens mode with Gopro 11 or DJI action 3? Is it still good enough to go?
My video quality is grainy. Wondering if it's my SD card? I'm using a Sandisk extreme pro V30 A2 and it has the number 3 on it. Thanks for anyone who can answer this.
Hi Dave! There're 3 requirements for the SD card: UHS-I, V30, and exFAT formatted. Please check if your SD card is UHS-I and exFAT formatted to avoid any compatibility issues. And if possible, please send one of your footage with video quality issues to service@insta360.com and we'll be supportive to give you some shooting advice! Thank you in advance for your time and patience!
These people have the absolute best customer service I’ve ever had to deal with.
Lmao
Can you turn off the display while recording?
Sure, you can click the power button to turn off the screen during recording. Also, you can set the time of Auto Sleep in the camera's settings.
@@insta360tutorials I saw the auto sleep on your video. But thank you for confirming that I can actually turn off the display during recording.
22:00 wonder how many cameras have been lost this way?
Appreciate this! Just got ours and I'm lost!
Just ordered mine and can't wait to get it this week and start to play,
How can I save a project in progress in Insta360 Studio 2022? How does Project Management actually work? Thank you.
Hi, there! Project Management can be understood as editing drafts, which are automatically saved after editing. The next time you open them, the last edit record will be remembered. You can also use multiple Project Management to save multiple versions.
Took me forever to figure out GoPro not ready for this. But excellent presentation 👍🏻👍🏻
Thanks! 👍
Very informative
Shooting on 360 mode I can see front side on the screen which is not selfie side but when replay I get my side which is selfie side
Why ?
Would you explain please
The fact that with X2 I get what I see on screen
Thanks
Great informative and useful thank you
No slow motion as in the X2 except when using bullet time??
Do not undersatand how can i customize Presets quick mode. I can delete preset/ add from the list , but i cannot adjust it at all -(
Hi there! Sorry for any inconvenience. We'll forward your feedback to our R&D team. Hope there will be some changes later. Thanks in advance for your support and patience!
Great video, thank you. I bought X3 two days ago and your video was a good help. One thing I would change in X3 is to get rid of airpods icon. Is there something special about airpods and x3 connectivity? Can I pair them with other earphones/headphones? I don't like airpods, they not comfortable and not that great. I prefer using proper earphones/headphones like Sony or Bose.
Hi there, thanks for choosing our camera. Due to the numerous Bluetooth earphones in the market, we haven't tested all models. So we can't 100% guarantee that Sony or Bose are compatible with our camera. We will report your feedback to our related team for further consideration. Hope our camera can be compatible with more Bluetooth earphones in the future. Much appreciated!
Why i cant preview 360 video? "Please check this file using the app" Can you help?
Hi there, sorry for any inconvenience caused. May I know which mode did you use? Unfortunately, due to the limited affordance to display high frame rate video (e.g. above 30fps), footage shot with certain modes can not support in-camera playback. Modes like time-lapse are also limited to in-camera playback. You may need to preview the footage via Insta360 App. We appreciate your understanding and support.
when i plug my X3 into my MacBook air, absolutely nothing happens, please can someone tell me how to get my data out of the camera, the insta suite does not acknowledge the X3 is connected either
To verify the problem and solve it quickly, would you please kindly offer the following info to our service team via email at the address service@insta360.com for further assistance?
1. Is the camera USB mode set to U-disk mode?
2. Is your firmware version the latest v1.0.13?
3. Did you use the official cable to connect?
4. May you change another USB port or cable to connect again?
5. Are there any errors on your computer or simply no response?
6. Did you try with another computer?
Thanks in advance!
Can we shoot with 1080p
Hi there，
X3 is capable of capturing 1080p footage when in single-lens mode.
Thx.
Does anyone know how to edit quick setting menu
English or Japanese. English or Japanese.
Is there any way to direct power to the insta360? I want to use it for a stationary spot in a theater to watch a set build which could take a few hours then speed it up. I'm confused on if there is a way I could plug it in without having to deal with the short battery life???
Hi there! You can try to directly charge and use X3 without the battery. Please make sure the power supply to be 5V3A. I hope this info can help.
awesome, this is a must watch video to get started...
what is a good length selfie stick?
neeeeeded to watch this! thank you =)
the ultimate pack is out of stock T_T
Really useful; thank you!
Where did u get that little blue tripod
Great video. Have you heard of anyone having issues using a 360 camera in Cuba? Is it illegal?
Hi, there! If you encounter any issues when using the Insta360 camera. Please contact service@insta360.com and check if there's anything we can help with. Thank you!
Ordered mine today on Amazon. Damn i cannot sleep due to excitement. Also as starter i have ordered cheap accessories bundle.
@Sister Mary Clements 😂😂😂
How the battery never mention about battery life
@Sister Mary Clements is that can record 2hrs video and bloging
@Sister Mary Clements very less
lasts long enough to record someone else banging your wife john.
Awesome! Thank you.
I film in 5.7K, when I export on my phone, the highest resolution I can go is 1080p, in custom settings, you said it's 1440, how do I get the higher resolution? The only way I found to get the higher resolution is to do it on my computer. Also, what should the bit rate be to get the maximum clarity? I would like the bitrate to be the same number as it was filmed so there's no loss in quality.
Hi there! Sorry about any misunderstanding. The 5.7K is for the entire 360° sphere. The highest resolution of a 360° video will be 4K in the App and 5.7K in Insta360 Studio. For 16:9 flat video, the max native reframed resolution is 1080p by cutting out a piece of the 360° sphere. We really appreciate your understanding. Regarding the bitrate issue, we'll forward your feedback to the R&D team and attach importance to it. Hopefully there can be some improvements later.
@@insta360tutorials Thanks for your fast response and explanation!
Thanks for the video!
Bonsoir, merci pour toutes ces explications toujours intéressantes
Good evening, thank you for all these always interesting explanations
no one's doing videos of how to trouble shoot downloading the app on desktop [it doesn't work] and when my x3 is connected it's just a black screen. so many videos on tricks but can you please do a vid from the very start -connecting apps and downloading. thanks
Hi Colm, please check out this video about how to connect to the App: ruclips.net/video/7WN1LECOAkM/видео.html
If you have any further issues, please take a video of your workflow and send it to service@insta360.com. We'll be responsive to assist you with further support. Thank you in advance for your time and feedback!
@@insta360tutorials thanks