Debra Stevens HAUNTING 911 Call
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- Опубликовано: 6 сен 2024
- This is the call Debra Stevens made to 911 begging for help...i found this call to be incredibly haunting and frustrating. The 911 operator clearly have no regard for her life...
i was going to include this in the last 911 video, but it would have been too long.
this call isnt scary, but its incredibly haunting to hear someone in their final moments. Debra got caught in a flash flood, and was unable to move through... listen on
Telling her to SHUT UP?! I’m floored and horrified by this dispatcher. Absolutely disgusting. Rest In Peace Debra Stevens😭
She better be fired!!!
Okay I see she was. But still. Horrible and heartbreaking. She wanted to call her mom and she couldn't even do that. 💔
The callousness is astounding. I have no doubt the job is impossibly difficult but this poor woman apologizing to the dispatcher because she feels judged while in the midst of drowning is so disgusting. I am filled with anger that this poor woman was so terrified and the dispatcher was horrible to her. How she treated her was incomprehensible but over and above that the dispatcher never took it seriously for even a second - despicable.
This is one of those 911 calls that will stick with me forever. 💔
To be honest, I could barely stand to listen to the whining for a few minutes. This is why people need to keep themselves in healthy physical condition, so they can do moderately strenuous tasks, such as swimming and running.
The fact that this victim was respectful while she was drowning and facing death but the dispatcher was rude and disrespectful the entire time breaks my heart. I hope this dispatcher lives the rest of her life in regret
I hope her end is karmic justice, whenever it happens
I suspect she doesn't though. I suspect that her head is so far up her own arse, she doesn't regret any of the putrid shit she did to people during her regrettable tenure as an emergency services dispatcher.
She doesn’t care, she’s heartless
Too right, this poor woman needed compassion, care and love, plus positivity and hope. That dispatcher was heartless, cold disinterested and so obviously had no soul !!! Shame on her to be the last humanity this poor woman faced!! 😠😱😢
💯💯💯
I’m an emergency dispatcher. I can’t imagine hearing someone in distress and just being like ”ok whatever lol”. I know Donna Reneau (the dispatcher in this video) had just quit her job but damn, you’ve gotta have an ice cold inhuman no-empathy heart to talk to a person like that. Rest in peace Debra, I'm sorry you had to go like this, you deserved better.
Edit: If you're ever submerged in water while in a car, you can pull off the headrests and use their spikes to break a window. If the window is below water level, take a deep breath beforehand. The oxygen in your lungs is gonna help you float even if you can't swim. The headrest can also work as a floating device.
She could have helped her figure put a way to save herself. Anything floating in the car or the tree nearby to hang on 2 but she just was rude and disrespectful and didn't even pray with her
If she had been told that at any point she'd still be alive today
@M Thank You for your Advice and care, you're a lovely person, I wish you great luck, be the best you can, you are very sweet n kind, I seriously hope EVERYONE remembers the face of Donna Reneau and never employs her in the medical, police, or any field involving rescue or care. I hope everyone remembers the cruelty she put Debrah through, she technically got her killed while laughing with staff, taking other calls, she should have been guiding her to help her survive, and been supportive, caring and understanding, she probably quit coz people knew or everyone knew what she put Debra through. She should've been fired n arrested as someone died for her lack of care. but I do have the utmost respect for you and you sound like an amazingly extremely caring and compassionate person, keep that care in your heart, it helps those in crisis hun, well done for being compassionate and showing the kindness you do, to ALL in crisis, where Donna did not.😢😢😢 but very Much respect go you hun❤❤❤❤❤❤❤
911 dispatchers want to hear you die they are completely Jaded
I keep a spark plug in my sunglasses compartment. They will also break out a car window.
Actually apologizing to the dispatcher for begging for her life.
I know she had nothing to apologize for. It was the dispatcher that owed her an apology.
That is so incredibly sad 😥
For real. So many examples of 911 operators being so cold and rude.
Operate 'calm down' how cold and harsh is this woman. So upsetting
Im 😢
A victim of the dispatcher, as much as of the drowning. Your last moments of life in absolute panic, being spoken down to like your life is totally worthless. Tragic.
🤔The fact that the dispatcher told her to hold on the police is helping someone else, is beyond me.... like how much cop's work at that precinct☹
Ikr, imagine that last thing you hear before you die is that it is all your fault, and now, because of your stupid decisions, you are facing the consequences by dying in a pretty horrific way. Who would want to hear that in those moments...
Why didn't she get on top of the car
@@keonblizzy3706 because she was distressed & not able to think clearly- she needed to be told what to do.
@@everyhandletaken And that's EXACTLY why this is definitely the dispatcher's fault no matter what the law says -- She should have been using the precious time she used to mock her victim to tell her what she needed to do to survive. The 911 operator should be expected to know basic info like that and give it to who needs it to save themselves if a cop can't get there fast enough.
I can absolutely feel that dispatcher rolling her eyes as the poor lady pleads for help. I don't know how she lives with herself. Fly with angels sister.
I cannot believe she was apologizing for being "rude" when she was about to die begging for her life and the dispatcher had the AUDACITY to treat her like that on her last moments. RIP Debra, the dispatcher should be locked up
i feel like her not bothering to work through the literally dire problem like "maam unbuckle" or "roll down the window and get on top of your car" or something, instead just berating her, should have landed her in jail for manslaughter at least. but ik that in the US no one is obligated to actually help anyone, even if your job involves public safety (ie: police)
She literally said “This will teach you next time don’t drive in the water.” Yeah lady if no one got murdered there’d be no murders but it doesn’t really work like that
Imagine telling a rape victim that. She's disgusting
@@theimmortal4718 exactly! Can you imagine a rape victim... well if you hadn't been walking home!!
Wonder what she wouldve said about Sarah Everard.. the girl in the uk murdered by a police officer? If you don't know the story he took out his warrant card and hand cuffs and arrested her for being out during covid lockdown ( time was 8.30pm) then he raped and murdered her
You sounded like a full blowed sadistic Narcissistic monster in nature with no emotions and feelings for anybody but yourself
Huh? How so?
@@theimmortal4718 without emotions and feelings in the comment
I'm a grown man & this made me cry. The total disregard for another person's life is just staggering!
I just heard about this and im in tears
Unbelievable dispatcher. Very upsetting. She taunted her and this woman was crying for her life. The more I listen the more angry I get.
And to think about how it ended this is so sad, noone deserves to be treated like that especially when their life is in danger
Lisa Goforth Her life wasn’t in danger. She had ~10-15 mins to unbuckle her seatbelt, pop out the windshield, and climb onto the roof. She just SAT there as the water was rising and did nothing. The dispatcher was mean. Hella mean. But this woman was just plain stupid.
@@MrJr1976 no, this woman was panicked. Panic makes you lose your sense. It was up to the 911 operator to calm her and tell her to do that. It's easy to sit and judge from safety, but it's a lot different when you are the one terrified
dogmoms Humans have this thing called a survival instinct. And panic sure as hell should wear off enough in FIFTEEN MINUTES for her to realize that she doesn’t have to be trapped in his car and drown. I have been in panic before. Like even our primal reptilian brain understands that if we have the opportunity to exit a box when said box is getting smaller, then we take it. The operator should have told her about that, but ai’m gonna say that I don’t think the operator even considered the possibility of this woman having literally zero survival instinct. This isn’t a case of fight, flight, or freeze. This is just you had to have an IQ of less than 5 and have had a lobotomy to not understand this.
@@MrJr1976 wow, you are a true compassionate human being. Panic cones in waves, and if the situation causing the panic does not recede, then the panic does not. In fact, studies have shown that as the risk of death increases, the chance of overcoming panic and surviving decreases.
It's easy for someone like you to hurl insults from your cushy chair.... but this woman died and the operator was someone like you, perhaps why you felt the need to insult a dead woman
The last interaction this poor woman had before she died was that of someone ridiculing her for something out of her control and using no compassion whatsoever. I can't even imagine.
I hope that dispatcher cow is haunted by this woman's ghost for the rest of her life
Good.
@@mushyroom9569 let’s hope you never get in a crisis and need 911
@@atodamadre3197 This makes me sick to my stomach. 😢
@@mushyroom9569 You are just sick!
I'm a Registered Nurse and listening to this absolutely unprofessional, nasty, ignorant 911 dispatcher is all that I can handle! I hope that this woman was disciplined and then fired for her inaction and unprofessional behavior towards this woman who was scared, and terrified. Instead of being a calming force for this woman, and diffusing her anxiety, she increased it!
She was on her last day regardless and suffered no repercussions.
yeah. i remember looking it up and her department found nothing wrong with how she handled the situation. they said she wasn’t “nice” but remained professional or something. absolutely disgusting on their part.
How do you see you’re in a flood and not immediately roll down your windows and unbuckle your seatbelt?
@@kihtiy so ironic smfh
Nothing at all happened to her. In fact, the police chief said this wasn’t even something they’d discipline her for. And it was just a coincidence that this was Donna Renneau’s last shift.
“they aren’t gunna put themselves in danger cuz you put yourself in danger” are you serious?
Yet that's what first responders do...rescue. Whether or not it's purposeful. This was awful...
I just hear that part!!! I could not believe the complete lack of empathy from the dispatch. And taking more calls over her crying, HEARTLESS!!!!!
Exactly! That’s their job!! Why did it take the dispatcher 8 minutes to contact LITERALLY ANYONE?! She was being so rude and disrespectful. 😡 I hope she relives this call everyday and never forgets the life SHE failed.
@@taytayisfabulous I hope that call haunts her dreams every single night for the rest of her life. She cost that poor woman her LIFE and she died in so much fear! It's infuriating as hell.
@@misfitbrit1989 they were taking about random people sitting on their balcony
It completely broke me when she said “I don’t want to die today; I can’t swim at all”
@Valravn ZX who asked
I would have been trying to explain how to at least tread water so she could have a chance at swimming out of there.
@@mikmak2102 I can swim.if you can swim it sounds so easy to swim But if you can’t swim you simply can’t swim 😟 Every human should learn to float/ tread water at the minimum
Crazy, if any of y’all have kids teach them how to swim so they don’t drown. It’s good advice.
She was in rushing flash flood waters. Water that was capable of moving her SUV. Even an experienced swimmer wouldn't have been able to swim out of that. That being said she should've at least tried. Probably should've gotten out of the car immediately and tried to get on the roof or something.
She should of hung up and talked to her mom because it would of meant much more to her. This is heart breaking.
Her mom passed very shortly after her and they had a double funeral. So did her dog. I live not far from where this happened.
@@teresawest9536 Amen to that. Okay, to the comment above...this is gut-wrenching. Unbelievable. In my eyes that dispatcher played into second degree homicide type of shnit
If she knew she was gonna die I'm sure she would've. But we rely on 911 calls to save our lives in moments like this I'm sure she thought she was gonna be saved up to the very last moment
As a dispatcher/PCO, I cannot comprehend how this woman was treated. I have had some very frustrating calls but my God... this is reprehensible.
Странно Хрипы girly did you read the whole thing, she just said that it's ridiculous how poorly the dispatcher was handling the situation
Im glad theres still good people left. This is really scary to hear but thank god i trust my local police and firemen
I agree!!!! The more I listen the more infuriated I get!!!! And thank you for your service in helping your community! I know it’s stressful beyond belief so kudos!!!!
God bless you for your heart AND your service.
@@amyhatfield5389 Thank you. I really appreciate that. ❤
It's so easy to sit in a chair, completely out of danger, and talk stupid to someone who's about to drown. The dispatcher is pathetic.
DEBRA, allowed her self to drown in 4 feet of water.
I'm sorry, I just don't understand all the outrage. The video evidence is out. This is why this lady was so annoyed. She STILL bumped the call up for first response.
See video here. That's what Debra allowed her death to succumb to. She couldn't rescue herself out of this? This is a drowning??? She was 47, not 5. NO, this is what PANIC does.
m.ruclips.net/video/qhRGqseO-kA/видео.html
How is that easy to do, I feel sick to my stomach just watching this ,
@@chasitylynn8183 why’d I even watch that it showed absolutely nothing about the lady’s situation lmao , but yes your right she swam into the ocean and drowned purposely after crying for help for 15 minutes on a 911 call
@@chasitylynn8183 you seem to be highly misinformed- I urge you to do two seconds of research on flash flooding. 6 inches of moving water can easily knock a 6 ft tall grown man off his feet.
@@chasitylynn8183 let’s hope you never get in a crisis and need 911
The dispatcher did not do her duty of trying to soothe and calm Debra in her time of extreme distress. Debra's last moments were made even more distressing by the dispatcher's inconsiderate and shocking words. This makes me really upset. Rest in peace, Stevens
AMEN
That dispatcher needs to be put in prison. She’s taunting this poor lady. This is so discusting.
Nick Bragg Yes! She is a bitch! She’s almost drowning to death and she could call someone who loves her and say I love you and goodbye, but she’s wasting time with her at her final moments! 👿
Disgusting.
Apparently that was her last shift there as a dispatcher as well... makes the situation so much worse. Seems like didnt give a crap or put her all into it. Not a good way to end your career...
This channel doesn't state this but my understanding is that the local district attorney found although the dispatcher was disrespectful and lacked compassion, she committed no crime. It was her last shift so she was allowed to retire with full benefits.
I know! Ughhh 😡
I just can't believe that no one even tried to help !!!!!!!...the 911 operator should be in jail!!
I seriously am angered by the lack of empathy.
The lady couldn't even pray with her!
This 911 operator yelled, degraded her and told her to shut up, this poor terrified woman kept apologizing to the operator...so so very sad
Apparently there’s a change.org petition to get the dispatcher charged.Someone posted a link above.
Disgusting behavior and if there’s truly a heaven and hell this dispatcher will have some explaining to do come judgement day.
@@jomoland I'm looking for the link but I can't find it.....
Lee-Ann Dawe Hi Lee-Ann. I believe I read in the comment above that the creator said he’d put the link or information in the drop drop down. Check there. 🙂
Lee-Ann Dawe you know what I guess he didn’t put it in the drop down yet. I’ll see if I can find it for you!
Someone needs to play this tape over and over and over to the dispatcher even at night for the rest of her life
exactly!
I hope this dispatcher never forgets this, absolutely disgusting, all she does is sit there as this woman is drowning. Rip Debra 🙏💞
when she was like "You're worried about your new phone" I knew she was just a total jackass, The poor woman wasn't worried about her physical phone she was worried about not being able to be found and not being able to call anyone else. This dispatcher needs to be charged
Was she wrong though? The woman literally made a comment about ruining her new phone. She sounded frustrated that the woman would be more worried about that than drowning. I'll agree she was being quite dickish but she didn't cause this woman to die. If anything... those people standing and watching could have been more helpful, they were watching her drown while the cops were looking for her vehicle.
@@stefyroxanne7567 the difference between those bystanders and the dispatcher is that it's the dispatcher's job to get this lady help and the bystanders are mostly capable of doing just that, standing by. Whether this lady was concerned about her phone or not, her life was in danger and ultimately she lost her life and the dispatcher did nothing but act like a crabby bitch.
@@stefyroxanne7567 you sound like the bitch on the phone not doing her job
@@stefyroxanne7567 let’s hope you or anyone you love never have to go through something like this. 🙄🙄
@@stefyroxanne7567 Yeah the phone she used to get help, doesn't matter if that gets ruined right? Why would she care about that?
There's a woman literally drowning on the phone and you can't find an available officer!?? Are you effing kidding me. Have they ever heard of the fire department before?
Thats what she said she sent out.. she also said that they were pulling another vehicle out of the water.
The caller didn't give good info either on where she was. They were there but sounds like they were having issues located her then he car started to drift away which would make it even harder.
Do the fire dept have boats where theyre at? It seems like the thing that REALLY killed the lady was not knowing how to doggy paddle to dry land
@@sylviapuppysticker8664 You go out into raging flood waters and try your "doggie paddle". Best of luck surviving!
@@sylviapuppysticker8664 they took boats out, they had trouble locating her car. It was dark. Her car was dark. They were there 15 after phone call was made. The parklot was full of water they had to find another way around.
There is cam footage you cant see much.
I think if she should have rolled her window down slowly before the water was too high and climb up on the roof of the car, she would have been fine. Her roof was the only part showing. But she was scared and afraid because she didn't know how to swim.
Oh I know right? But let my doggie get away from me for a minute and they send a swat team! 🙄
My heart sank when she said “Debbie youre going to have to shut up” Ive never felt this upset listening to a 911 audio ever
The dispatcher told her to shut up..... i cant believe it
No sympathy no resolution n very cold voice too ... Donna was in her last shift last hour from her carier no wonder she don't take it as a good dispatcher should do ... Calming the caller
I was kinda hoping the driver survived so she could track down this dispatcher and paint the walls with her blood
@Dirty Magic11 Doesn't matter. No excuse. You don't treat dying people like that because you're too weak to handle it. Also treating ppl badly does not stop you from being traumatized.
"Will you pray with me?!" Oh debra rest in peace. I feel so bad for what you went through. You deserved to be saved. This dispatcher deserves to need help, and be treated the same way.
AGREED!!
Dispatcher might deserve punishment.
And the people who Debra said were standing around laughing at her, is pathetic.
This is the most horrific 911 call gosh,just no compassion and to blame her can't blame human beings behave this way.
This was really sad and hard to listen to, and the Dispatcher pissed me off to no end, but she shouldn't be criminally charged. She didn't do anything wrong.
That's the worst short straw you can draw. Getting someone on the end of the line who doesn't care if you live or die. How did this waste of space get the job?
This 911 dispatcher was completely out of line. Telling a terrified woman to "stop freaking out", continue to argue with her, and even blaming the victim was absolutely wrong. She completely failed that poor woman. This was so hard to listen to.
"I've got to take other calls plus you."
Are you effing kidding me
& “You’re not the only drowning call we’ve had”
*BITCH WHAT* ?!?! Why the fuck would that matter?!
@@kass_G59 she
@@ann-mariepaliukenas19 What do you mean?
Apparently the 911 operator was about to quit her job and this was her last shift, so I suppose she just ..didn't care. : (
Hey, dispatcher......this big fukkin slap is special just for your face🤬
“I’m going to have to call my mommy and tell her, bye. I’m going to die.”
This part made me want to cry this poor woman :( I can’t believe the dispatcher was treating it as if she was some sort of Karen calling over an actual dumb reason.
I can’t believe she tried getting to her to talk after she was screaming, clearly sounding like she was in water, or her mouth was filling with water.
Are you serious? She blamed HER FOR GOING INTO THE WATER!!!
Wtf is wrong people now a days.. Besides: people are just watching? Not helping?
What the hell is wrong with society?
Erica M. Flores I know right? They're standing there watching and the top of her car was visible. I know there was a 6'5" tall guy out there looking.
Patriots are not tRump supporters Exactly . What I almost cannot believe is that some of these people are going as far as blaming people that were there smh . If there’s one thing most people are good at it’s judging others and one ☝🏼 day we’ll all be judged , that’s the irony of it all .
This so called dispatcher is a heartless BITCH and karma will take care of her! rip Debbie Stevens
The first responders couldn't even get to her for an hour because of how swift the water was. No bystander should have attempted anything because they would have died as well.
Honestly, I don't blame the people not going into flood waters. It's this bitch 911 responder who makes my blood boil
I would have prayed to survived just to beat that dispatcher's a$$!
Truly sad. May she R.I.P.
Shame on those that watched and did nothing. I can't believe she didn't even want to pray with her. Smh.
I’m not religious nor a believer in that kind of stuff, But I would have still prayed with her and comforted her until she was okay. I want to beat the dispatchers ass.
What would they do? No, really. Tell me about what you would do if you were there and you saw someones car get swept away in floodwater and you're on a balcony. Tell me what you would do after calling 911 and getting the same answer of "no officers available".
Would you jump from your balcony? Swim through FAST water and rescue someone who DOES NOT know how to swim? Do you have confidence that you wouldn't die trying to LARP as a hero?
Sucks that that’s what we’re all thinking about and mad but In reality the lady didn’t even care how the dispatcher was talking , she just wanted to live that whole time
that dispatcher is an demonic entity has no compassion for human kind
Night time , big heavy lady, panicked, cant swim, flash flood any way, not trained in flash flood rescue. Not much to be done really.
But really the operator should be charged with criminal negligence.
It breaks my heart that this woman THANKED this dispatcher. She deserved compassion and at the end of her life she had someone who just did not care at all that she was dying. Devastating.
seriously. she said, "thank you Donna for being here for me" while the dispatcher was blaming her, telling her to shut up, and other horrible things. I hope Donna gets the worst karma.
Notice the dispatcher waits 20 minutes before even attempting to ping Debra's phone?
You and me both buddy 😢
RIP Miss Debbie
*****Rules to escape submerged car*****
Rule 1. Don't Call 911 until you're out of the car. You're going to need every second to get out of that vehicle. Time is critical, If you touch your cell phone you're probably going to die.
You'll have 30 seconds to a minute until the water rises to the bottom of the passenger windows. After that, the water pressure will force the window against the doorframe, making it essentially impossible to roll down.
Rule 2. Unbuckle.
Rule 3. Don't open the door! Roll down the windows instead. Opening the door is very difficult against the water pressure and it also allows so much water into the vehicle that it will speed up the sinking process.
Yeah I’m wondering why she didn’t roll down the windows before calling? She didn’t call until the water was up to the window
Thanks mate!
@@amber_Forever16 cause the 911 piece of shit didn't tell her what to do while she could
You can do all that, sure. But the best action she could've done was call her mother.
Or climb on top of the vehicle
You’re actually supposed to if the water is above widows too is wait until the pressure evens out and then you can easily open the door.
Regardless this is a really sad and distressing cal to listen to its highly frustrating
Imagine that dispatcher being the only person you speak to in your final moments on this earth. Regardless of how Debra got into the situation, Donna was a straight bitch to her for no reason.
the dispatcher couldn’t handle someone being a bigger victim than her.
Amazing how courteous she was, even in her panic. Calling the operator ma'am and apologizing. So sad for her.
What's harder than listening to this poor woman pray for her life is listening to this ignorant unsympathetic dispatcher be so sarcastic and not taking this poor woman seriously. She's become numb to other people's emotions or maybe she never had empathy at all but when dispatchers don't give a shit anymore they need to find another job. She's laughing in the background and yelled at the lady to SHUT UP this is despicable. No compassion AT ALL.
If the inquiry found that this 911 operator did everything according to policy I seriously hope that doesn't mean that policy is to tell people needing help to shut up
Makes an absolute utter mockery of a system put in place to help people in need
Donna needs to go to prison.
casij22745 Yes I believe it takes people that care to do these jobs! Like people working with children and the elderly!
"There's nothing I can do sitting in a chair" WHAT THE FUCK?! THATS WHAT YOURE THERE FOR! Omg I cannot believe this woman I cannot believe this woman
She wasn't wrong tho she tried calming her down what did you want for the dispatcher to stay freaking out with her....
@@MacfrazerGaming Many emotionally triggered halfwits here so your words of wisdom won’t reach them … Also, the car was drowning and running out of oxygen and that’s why she told her to shut up .. it’s on the news too .. Dispatcher faced no charges in this … illiterates just take one word “shut up” out of context and write stupid comments…
Not yall tryna justify this...
Well, when you really think about it ... She wasn't wrong.
I nearly cried listening to this. that woman sounded so nice, she sounded like the kind of woman to cook you a nice dinner and claim you as one of her own. That dispatcher is downright disgusting
Never mind- I'm crying
@@sleepy24..7I did cry to this. I cried when she said "Thank you miss Donna" her last human interaction and her last hope for safety was so rude and she had no options and couldn't do any better than that and she was so grateful for every bit of help she could get because she was so scared and desperate and the cunt who answered the call didn't even care or take it seriously
“You’re not 3 feet so You’ll be just fine” I hope this evil dispatcher is haunted by this for the rest of her life
Ya, and she says ur not going to drown, im not going to let u drown several times.
People like her don't feel guilt. She is just glad she got away with a slap on the wrist
Exactly! You can be 6 foot tall and still drown in a bath tub!
Hope shes haunted?? Wtf? If this country was truly just she'd be charged with prison time not a fking nightmare
I grew up in Arkansas, and a lot of my family and close friends knew Donna, the dispatcher. Hearing the call was one of the most heartbreaking and angering things in my life. Needless to say, we were all even more upset when she was cleared of any wrong doing because it was her last shift so she was no longer employed. Completely heartbreaking for Debra's family.
Does she have social media?
@@TheAquarius01 She used to but as far as I know she shut it all down after the incident. That or I got blocked cause I was pretty vocal about my disdain for her.
@@sydnet if you find her social media, pls send it my way. i just wanna talk if you know what i mean
@@kimdracvla Shut up keyboard warrior.
@@sydnet Did Donna not try to get her help though ? 🖕🏼
19:16 you can literally hear her laughing! What an awful dispatcher
Yes, he smiles and says shut up. My English is not good, but I heard it, I'm in shock, it's very sad.
😢😢😢😢
Wow! Who else started to hold their breath? I can't imagine that poor lady on her final minutes...
Holding my breath literally to see how she felt I literally last less then 30 seconds before my heart started beating fast and I had to breath
This dispatcher was extremely insensitive to this poor woman. Unfortunately, the driver of the SUV did drown in the flood waters. She had every right to feel the way she was feeling. Most dispatcher's would not have been so cranky, but apparently, poor "Debra" got a shitty dispatcher! RIP, Debra...
Cindy Beatty Yes she could have called someone who loved her to say goodbye! This angered me! I hope she haunts her!
The moral of this story is if you get a 911 dispatcher like this, hang up and call 911 again for someone else.
physiquegirl That’s a great idea!
@@physiquegirl sadly the moral of the story is: learn to swim, it's actually scary thinking that for some ppl falling in any body of water would probably mean certain death
@@badman843 even if she could swim how would she get out of the car
This is the call that has inspired me to become a dispatcher. NO ONE SHOULD EVER BE TREATED THIS WAY!!!
You’re an amazing human being, I know you’re saving lives and helping way more people than this poor excuse of a human ever did
❤❤❤🙌🏽🙌🏽🙌🏽🙏🏽🙏🏽🙏🏽
This is the most upsetting call I’ve ever heard. This dispatcher is disrespectful disgusting and she should be put the same situation to see if she gets help in time
I have so much hatred in my soul for this woman
Same she was awful to Debbie in her last moments. Shame.
Right ! Fucking idiot Debbie should try to fucking save herself instead of calling the police. She's useless and pretty much killed herself.
@@jacobkudrowich wtf?! Are you stupid?!
I do too and I know I'm not supposed to harbor hate, but omg I'm infuriated! You reap what you sow and I hope that operator gets it ten times worse than what that poor lady had to go through.
@@jacobkudrowich You’re heartless, ever think some people might not know how to swim? Or have a bad leg, or countless other issues that might prevent them from being able to escape a sinking car like a super hero in a movie?
Said angrily.... "I understand that you're scared but there's nothing I can do sitting in a chair.." WTF!!!
How is she wrong?
@@Special_Tactics_Force_Unit She's a 911 dispatcher. Her job is to literally help people while sitting in a chair. Instead, she mocked and berated a woman as she spent her last moments alive in fear and panic.
@@Special_Tactics_Force_Unit SHe's wrong bc she was fully capable of giving tips of how to get out of sinking car from the chair and as a 911 dispatcher that should have been EXPECTED of her.
Absolutely zero sympathy for a dying woman. How do people like this get jobs where people’s lives are in their hands?
@Karina Lopez I’ve learned that peolple will comment anything as long as they have even the smallest reason that fits there bias even if it makes them look stupid 😂
That lady was praying while on the line with the devil! That poor woman apologizing for being afraid… I can’t even comprehend how nasty that dispatcher was and for WHAT
What an awful dispatcher. I cant believe she still has a job. The woman is in shock, she is scared and all the operator can say are accusations. I hope the dispatcher gets her Kama.
3 days ago she was named dispatcher of the year
@@NationalFool33 exsuce me??? are you serious
howwww 😢
she doesn’t still have a job lol that was her last shift so they couldn’t even fire her bc she had already quit. and clearly already checked out as well.
This recording should be played on what NOT to say as a 911 operator!! RIP Debbie ❤
May this dispatcher find herself in a similar situation and get just as much help as she gave this lady…
If You ever find yourself needing to break a car window on most cars You can pull off the headrest and use the steel bars in the end of it to break the window!!!
that reminds me. I should angle grind a better point on those steel posts. Thanks
Actually, any 🔑 key right in the middle, will almost certainly do the job, especially with the pressure of the water on the window. If the water is above the window, it will most certainly crack.
I learned that in some fire safety, cpr, etc
Seminar
Guys i always carry a little window breaker on my key chain. The one you just press into the window and it breaks it👍👍 Another good tip
That’s a great idea. All I could think of was kicking it, which may not even work.
That's actually a very handy piece of advice.
I am appalled at that 911 operator! No compassion, no caring, she doesnt even try to help her feel better. Fire that woman!!!
Karma
Crystal Kappel That was her last day. She had already given her 2 week's notice.
@@trishastargirl how do u know that? Cause she should lose her job.
@@kimrow1576 It was reported. How else would I know that? LOL
@@trishastargirl y the attitude
when she screamed “hold on for me” my blood literally started boiling
She should have called her loved ones 😞
I know.. 🥲💜🙏
@@katybug6572 judgemental?
@@ann-mariepaliukenas19 what? She wanted to and the dispatcher told her not too. They were just agreeing that she should have but the dispatcher down played her situation.
If this was one of my family members, I would have to go find that operater.
Well if she knew that dispatcher was an useless jerk who will lectures her untill she dies, she would probably hang the phone and call her family.
When she said "Im scared" absolutely brought me to tears.... this sweet kind woman didnt deserve this... Rest in peace Debbie, know that everyone who has heard your story has you in their hearts... I wish I could have comforted you instead of that horrid dispatcher... We love you Debbie, rest in heaven with your mother and we all hope that dispatcher will never know peace ever again
As a 911 dispatcher, we don’t claim this lady. I would have never treated a caller like this. There’s so much that was wrong here.
Poor lady. Even if you can’t swim, always remember your lungs will help you float when you breathe deeply and float on your back and keep your head back. Anything is better than being trapped. Rest in peace beautiful Debra
Ppl who don’t know how to swim will almost always panic in the water so the chances of them doing something like that is extremely slim. They will have to remain extremely calm and remember how to float on their backs and trust that they won’t go under and that there may be water that will be hitting up to the sides of their eyes and still remain calm. I’m a swimmer and have done the back float in a still pool I cant imagine a non swimmer trying it in moving water
If you don't know how to swim you don't know how to float or even think to try.
Bruh I gotta learn how to swim lol
This is a good point. I can't imagine in a flash flood it would be terribly useful but for someone who can't swim, they would panic, so having this in their head could prove very useful.
@@brittanyhumphreys8810 hence the reason she's trying to get it in people's heads while they're not drowning. 😊 no hate or anything. Man. Where i'm from they throw us in the river as babies and we just live in the water our whole lives. I can't imagine not being able to swim and being stuck in that situation... it seems it would be the most terrifying thing in the world. 😔
6:10 “they’re gonna let me die”
*”I’M NoT GoINg tO LeT yOu DiE”*
You lied ma’am!
I'm glad you gave the dispatcher's name and showed a picture of her, because she deserves to be publicly shamed.
5 minutes with this dispatcher, that’s all I need
Tough keyboard warrior.
@@LuciferTheDogKiller let’s be honest, she can get hit with the keyboard. We all warriors when listening to this broad Donna
@@DammnDeejay Why ? For doing her job ?
@@LuciferTheDogKiller sure. That’s why. If you can’t see it, then I’m gonna let you stay blind 🤷🏽♀️
Listen to the dispatcher who responded to Richard Sherman’s wife
Imagine being screamed at while you're dying and told that you're not.
This call made my blood boil.
1. I cannot believe she said “the water didn’t just appear” 2. I cannot believe she wouldn’t pray with her or even speak encouraging words 3. I cannot believe when she asked “will they take me home” she responded and said “I don’t know what they’ll do” 4. I cannot believe she dismissed this lady so much the way she did. 5. I cannot believe when she said she’s never going to drive in the rain again the dispatcher responded “I think that’s a good idea” 6. I cannot believe she told her she couldn’t call her mother until she was okay because she wasn’t in the moment 7. I cannot believe she told her to SHUT UP!!!!
The tone and the disrespect broke my heart to pieces….23 MINUTES?!?!? I pray her beautiful soul rest peacefully because she remained positive the entire time and continued to apologize for being worried.
If a lot of people called in how did they have trouble locating her?
Once when my son was little he called 911 by accident and hang up the phone.... and in no time they was at my house.
@@kimrow1576 as you mentioned it was a house phone. That's usually tied to an address and that's info they can easily access. Cell phones are a lot more complicated especially because when you're using them, as was the case here, you aren't 'home' or anywhere near the address on file tied to the info given when you got the phone.
@@kimrow1576 thats a terrible example lol house phones are tied to address
@Sharon Cerrrillo yep I'm telling u🤣
That's what I'm curious about too. I'm wondering if those other calls were told to hang up before giving good info because they already had that dispatcher working on it?
That just broke my heart 💔😭. I hope that dispatcher NEVER forgets this call.
She probably would. You can tell she's a cold sociopath
I only found out about this call recently. This is horrific. I find it hard to get through the call without crying myself.
Her final screams will always haunt me, eff the dispatcher
After working for 911 for years..... I wish I could find this "dispatcher"....
God rest you Debra. There are this of us that have a heart and care. Truly care. 💔
I wonder if dispatch knows till this very second people are still signing to get her arrested.
Just added mine!
What for? She didn't commit a crime.
That petition is a waste of time.
@@authorrobjohnson3178 If it's not already a crime that a dispatcher mocks the person begging for help instead of providing emergency information that they should have on hand, IT SHOULD BE.
@@kymo6343 morally it was wrong yes. She was being a bitch to a woman that was dying, but I don't see how it was a crime. The most I could see out of it was she should've gotten fired. 🤷
those cries that are so authentic are terrifying. its not the sad type, but the type where you're so incredibly introspective and you know the end is drawing near. each draw of breathe is a reload of misery. poor lady, rest easy now
"Miss Debbie, you're gonna have to shuddup ok.." said with a sigh then later "HOLD ON FOR ME, HOLD ON" sounding even angrier..
THIS IS HORRENDOUS. RIP DEBBIE YOU DIDN'T DESERVE ANY OF THIS🥀
Her info she gave sent them to the opposite side of the complex and all the "hold on's" was rescue personel screaming at her to find out more. Its not untill "you are in the bushes" you hear the panic of the operator realising where she really is
I've always wondered how that dispatcher feels everyday now knowing that THAT was the last conversation that poor woman ever had, and HERS was the last voice she ever heard. Ugh...and she died apologizing to her too. Disgusting.
Guaranteed she felt good about it. She was relishing this moment, every second and every scream she will cherish forever. This person is a clear example of a psychopathic narcissist. Look into it and you will discover that they all think the same as each other. Research on narcissism so you know how to avoid these legitimate demons
Probably doesn't care. I've been trying to figure out if the dispatcher was punished for this in any way but can't find any info
It’s crazy how this woman died because of this dispatcher and she’s living a normal life still. I hope karma comes back to get her in a big way! Btw her names Donna Reneau if you’re wondering!
Honestly. Even if she was nice. The lady probably would have still died. The firetruck and police where pulling out another vehicle. Sounds like when they got there they couldn't find her. And then her car started to drift. Makes it hard.
@@misswhite2171 so what? That's still no excuse to treat someone so horribly right before they die. She couldn't even show an ounce of compassion for this woman. Just evil.
Well the original response was she died because of the dispatcher. He was pointing out that's probably not true. But hey let your emotional pea brain comprehend what you want.
@@kennethmack4671 yeah she didn't die because of the dispatcher. But she definitely didn't make anything better by treating her that way moments before her death pea brain.
But really the dispatcher at least could give her some advice to get out of the car and grab to a tree or try to float on water. Or maybe she had something in the car that helped her float. Like a big plastic bottle. Or two plastic bottles.
It's really sad that she had to go out in that weather just to make a living and she risked her life for it.
People can’t just not drive in the rain. Things would never get done. Especially in states like Florida.
@@shamirquinones8607 I don't think delivering the newspaper is that essential during flooding is it?
@@iamhereblossom1588 you sound like a real peach.
@@persephonerulestheunderwor5188 🍑
BOOTSTRAPS
“That will teach you not to drive in water” how heartless is this operator, she so cold and callous! She didn’t seem to do anything for first 5 mins of call.
“It was her last day at the police station”
My stomach sunk further.
Sounded like she did this on purpose
Ohhh I was thinking they meant she got fired for this call. Oops.
Police station? Lol
I cried during this. That poor woman. She was so scared. And the fucking dispatcher did nothing to try to calm her
Calm or not she would’ve died. Her death was inevitable although the dispatcher was definitely very insensitive
@@Greyfox303 Not necessarily true. Her not knowing how to swim put her in the worst possible position here but at the same time the dispatcher should have known the basics of what to do and instructed Debra on how to help herself instead of just mock her.
@@kymo6343 help her more in what way? She’s in the middle of the ocean, she doesn’t know where she is. The dispatcher is a dispatcher not a swimming teacher. She dispatched the rescue team which was her job. But due to poor weathers and time of day it was hard for the team to locate her. The only thing was that she sounded very inhumane and insensitive about it
@@Greyfox303 Oh my god first of all she wasn't in the middle of the ocean but it wouldn't have mattered what body of water it even WAS. The dispatcher is a dispatcher but they should also be trained to know basic emergency information. How to get out of a submerging car is basic emergency knowledge that a dispatcher should have and be prepared to give QUICKLY. No duh someone on a phone can't teach you to swim it was up to Debra to learn in the spot to either sink or swim once she was out of the car but ONLY the DISPATCHER could have given her the information in that moment to even get her out of the CAR, and she utterly failed to have enough empathy to realize she could have HELPED, not only that, but she MOCKED the poor woman while she was DYING bc of HER. She made the woman's death even more miserable, did nothing at all to help, wouldn't even PRAY (I'm a damn atheist and I still found that colder than the lowest hell that lady is going to) I don't care what the law or other unempathetic ppl say, she was a SCUMBAG.
This dispatcher needs to be jailed !!!!
Unbelievable !
The dispatcher and bystanders watching should be brought up on charges!”Miss Donna” is despicable and should lose her job and never work with ANY public ever again!
“Am I not on the phone with you? I don’t know why ur freakin out. Just calm down. This will teach you to not drive there. You put urself in danger. Debbie I’m gonna need you to shut up. HOLD ON. I have to take other calls plus you. Bye. Bye. Bye.”
Words from a 911 operator that never made me feel more disgusted. I hope she never works for emergency again she was horrible and lacked any sympathy for a lady that was literally drowning and didn’t know how to swim. Gave the lady no info on how she could try to break out of the car, and just sounded irritated the whole time. Disgusting.
The way the dispatcher shouts at the poor woman and blames her is honestly disgusting. I can’t believe how people can behave in such a way - especially having a job like this 🤬🤮
"Thank you for being there for me, Miss Donna" 😢
The fact the dispatcher was giggling and being rude just pisses me off
hey you know what pisses me off is how the dispatcher lies to Debra Stevens and she doesn't do her job right and she told her coworker that there was someone else in the water and it was not Debra Stevens
Ughh it made me mad when she was like “I don’t think it’s taller than you are” like wtf, she wasn’t there. She doesn’t know how tall that water is.
Exactly right !!!! I hope this call haunts her nightmares!!!!!
"I don't think it's taller than you are" WELL IF YER WRONG SHE'S DEAD SO MAYBE BE SURE ABOUT THAT, UGH...
@@prettyuglysupernovarudegur2310 i think it will only haunt her because now the world knows she was an absolute insensitive arsehole to this poor woman. I wonder if she has changed her name and moved away. I would never ever hire her
Imagine being afraid you're going to die. Crying for your life as the water slowly rises. And being taunted and lectured with not a single ounce of sympathy from someone who is supposed to ease your fear. This is appalling. That poor woman.
I lost my mind when the dispatcher told Debbie to shut up. This woman is DYING and is SCARED FOR HER LIFE and the dispatcher is just telling her to shut up. Such a shame that the last person Debbie ever talked to was this rude dispatcher who basically laughed at her situation.
I lost my mind when that grown ass woman didnt know how to swim... Or critically think and get off the car as soon as it hit the water. Breaking windows...something... Stood there like a moron. You have to help yourself u cant rely on others, either die trying or survive, but do nothing but wait screams low IQ thought process to me...
As a dispatcher you have 2 main jobs... Get help immediately to the people needing help, and try to keep the callers calm cause they are in a panicked state. She failed miserably in everything
Yesss a Disturban video I have NOT seen. You know I'm going down the rabbit hole when...
O.G. subscriber always thankful for your channel xo
If you’re trapped in a submerged vehicle, pull off the headrest. Most headrests have two pointed metal spikes that can shatter glass. Nowadays designed specifically for this reason. I’d take my chances hanging out the window than drowning.
Good information
Thanks
Yes thank you for this information!!! ❤️
Thank you so much.
I saw this one Scandal
lol. no. have you ever tried to smash a window with a headrest, or seen videos of anyone else trying to do the same? it doesn’t work even if you jam one of the spikes into the corner of the window and try to crack it that way, it’s useless. you’ll just be tiring yourself out.
Oh my, when she said she had her animals to get home to.. That broke me.. 😔
"You're not three foot tall so you'll be okay" what in the actual f. Does this dispatcher not even know anything about flood waters? She said it dragged her car, you don't think it could drag a person?
This is rough to listen to. Always have something in your vehicle that will allow you to smash a window. When your vehicle is in the water you cannot open the doors until the vehicle is fully submerged and the pressure changes.
What would be the best thing??
Even if she would've done as you suggested, she couldn't swim. Not only would she have to fight against the water rushing in the window to escape, if the flood waters were deep enough the SUV would've filled up and gone under. Then she'd have only a limited amount of time to escape the SUV and get to the surface before she ran out of breath. But then again, she can't swim, so the water would've carried her away.
In addition, had she broken the window, any jagged pieces of glass sticking up from where the window sits in the door might've seriously cut her as she dragged herself out. She could've bled out long before an officer reached her. Throw in those lacerations being exposed to contaminated water and infections are very likely. Granted that wouldn't happen immediately, so the blood loss would be the real threat.
There really was no safe escape strategy she could perform on her own. Her survival depended upon external aid, which sadly she did not receive in time. There are no words to describe the terror she suffered.
@@emergencyfood3568 dude she wasn't submerged in the ocean . She drove into a puddle and got stuck and refused to do anything to save herself
@@jacobkudrowich a puddle?? What???
@@jacobkudrowich wait it was foreal a puddle?? Like a pond??? I stg I thought it was a lake or something and she drove off a bridge or something. It’s been difficult for me to picture where she was.
I’m absolutely disgusted with the lack of compassion shown. How unprofessional. Telling her to shut up and laughing while on the call with a woman who’s terrified is just blows my mind.This is heartbreaking.
She was so polite , too polite to the 911 dispatcher considering her situation, unreal! So sad!
So sad that this was the last person this poor woman had to speak with before she tragically died.
She kept that girl on the phone. The girl mentioned calling her mother she told her to call her after she got out . Call someone she knew would have been something , at least they would cared . The 911 ***** made sure that girl died .She may have lived if she had just gotten a different 911 person.
She made sure she died panicked and frustrated and the caller STILL thanked her.
Or it could've been during an emergency, it's the 911 operator's job to keep you on the phone.
Please read the full context of what happened. No, she could not have survived. It was a flash flood, she gave the wrong info on her location and the rescuers couldn't find her initially. Then when they did find her car the water was too fast for them to even approach. Her car was stuck in some trees, so if she went outside she would have been swept away by the waters and since she couldn't swim she will drown.
@@fc7307 exactly. People are using emotion rather than reason. Even if she got a different dispatcher, she would've died. She wasn't very helpful with directions.
She should have called her mother instead, who was also on a paper route nearby and knew the area. She would have found her more quickly.
Standing water at night is level and looks like the road surface. It can be very confusing. Once a creek floods the current is unreal. Her vehicle was truly trapped.
Dispatcher was being a bitch on her last day of work. Cruel and unbelievable.
At first she was not in a submerged car (since the call lasted 23 minutes) she was locked in that car, watching how the tide was rising little by little and she could not open the doors and probably not lower the windows (or maybe she could, but being an overweight woman I couldn't go out there) It wasn't until the end that the water entered the car when in desperation he screamed "I can't breathe" perhaps in the seconds before that scream as there was silence that was when the water began to enter, flooding the car quickly. This situation could be easily resolved in an emergency. 23 minutes is a blessing. Millions of lives are saved in seconds. She had an eternity and did nothing to help her
I can not describe how much I hate that dispatcher, probably rolling her eyes, while the poor woman was praying :(
She wouldn’t even prayer with her. Just taunted about throwing up on herself and “worried about your new phone” that was pretty horrific of the dispatcher to be so uncaring.
I am not a religious person but I would have prayed with her.
@@dragonflylady13 I was thinking the exact same damn thing 💔 I wish she got told how to get on top of the roof of her car, because if Debra was given the same respect and kindness that she was showing Donna, maybe Debra would have stayed calm and had a chance to save herself. I'm not a crier, but this one tore at my heartstrings and I teared up a little halfway through. I don't know how I listened to the whole thing, you can hear her start to take on water at the very end and I almost screamed. The dispatcher didn't give a damn at all, she just wanted to clock out and go home after final shift. 'Bitch' just ain't a strong enough name for her. Miss Debbie sounded like such a sweet soul. The way she said she needed to get home to her animals reminded me so much of my elderly mother, and its got me absolutely shook. This could easily be any one of us on a bad day in terrible weather! She didn't see the water in the dark at 4 am, and she died thinking everyone there was laughing at her 😢
I wish I could’ve answer to her call, just to comfort her. Poor baby, I hate humans but damn, she’s so pure and respectful. How could this dispatcher be so damn mean?
The 911 operator is nothing but a POS. I hope she is never able to find employment anywhere else. This phone call is one of the most horrible inhuman 911, I’ve ever heard. Sad so Sad....😢