"Could not connect to the server" Mac App Store Error Fix

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  • Опубликовано: 22 авг 2024
  • A solution for the macOS App Store error:
    “Could not connect to the server.”
    “We could not complete your request.”
    Text version available:
    ansonalex.com/t...
    For behind the scenes and exclusive content:
    / ansonalex.c0m
    Published by Anson Alexander from AnsonAlex.com.

Комментарии • 184

  • @tinajensen2435
    @tinajensen2435 4 года назад +22

    How did you become so wise? I have the same issue regarding the problem I am facing before and once again it works brilliantly. Really appreciable!

  • @Supriya_000
    @Supriya_000 5 лет назад +9

    I've tried a million different things and finally changing the SSL settings to 'trust-always' fixed everything!! Thank you!!

  • @DZR2003
    @DZR2003 5 месяцев назад +1

    Broooooooo!!!! THANK YOUUUUUUUU!!!! It’s been 3 months. Finally!! This fixed everything. God bless you!!! 🙏🏻

    • @AnsonAlexander
      @AnsonAlexander  5 месяцев назад

      Awesome, glad to help, you're welcome!

  • @MrKen-wy5dk
    @MrKen-wy5dk 3 года назад +2

    There should be an App for this fix.

  • @Yokozs
    @Yokozs 3 года назад +2

    dude i spent money on a vpn then it located me to the app store and i couldn't download the app i was crying but u rly helped 😂😂

  • @JoseRivera-jp3yy
    @JoseRivera-jp3yy 5 лет назад +1

    Lifesaver. My wife was going crazy and than I found this post. Thanks a million

    • @AnsonAlexander
      @AnsonAlexander  5 лет назад

      You're very welcome! I'm glad you've been able to resolve it!

  • @OurCodeWorld
    @OurCodeWorld 5 лет назад +2

    Worked perfectly to enable the access to the AppStore in a emulated MacOS through VirtualBox, thanks !

  • @aqua9328
    @aqua9328 3 года назад +2

    I did everything and it still did not work. Help?

  • @shempbones2112
    @shempbones2112 4 года назад +1

    Neither of these worked for me... any other suggestions?

  • @jeffEvans1221
    @jeffEvans1221 4 года назад

    Life saver brother. Been Producing and Mastering music for years and for a On e reason all of the sudden downloading VST’s quit working. It was telling me no server found. Thanks so much for the share and the expertise. Much Appreciated. 👍

  • @abhijeetrkv
    @abhijeetrkv 4 года назад +1

    it worked i got one app downloaded, and again now giving same error, Please help did everything again but of no use

  • @sqsek
    @sqsek 3 года назад +2

    I've spent so much time today looking for a solution and finally this one worked :-) Thank you so much!

  • @MohamedAKarim
    @MohamedAKarim 4 года назад +1

    sign out and then sign in fixed my problem - thanks so much

  • @RCI302
    @RCI302 Год назад

    Wow! You are the man… for the past 2 hours I have been like a chimpanzee staring at this screen! 🙏🏼🙏🏼

  • @owpidcock
    @owpidcock 5 лет назад +2

    I have just found a super simple solution elsewhere. I went to Network Preferences and changed the location to a new one that I made. Bingo. Problem solved.

  • @dancingdisco3417
    @dancingdisco3417 5 лет назад +1

    Hello.
    I'm experiencing a problem of my own and I was wondering if you could help me out?
    I've just recently bought myself a new iMac and I've just set it all up and restarted it and all that. But when I go to log into the Apple App Store. It tells me to put my password in and everything, which I do. Then it does that loading thing after you've put in your password. But after that it doesn't do anything. It doesn't log in or anything.
    I've tried multiple different things and non of them have actually worked out for me.
    I've had a Mac before and never have I experienced this type of issue. Could you please try and help me find out what this problem is so that I can use the App Store properly, please? Thanks! :)

    • @CamiUrquidi
      @CamiUrquidi 5 лет назад

      this is exactly the same problem I have! and I just couldn't fix it with this video either... did you get to fix yours??? I have the MOJAVE OS

    • @nkechionwuka4660
      @nkechionwuka4660 5 лет назад +1

      I am having the exact same issue. please let me know if you are able to get it solved

    • @CamiUrquidi
      @CamiUrquidi 5 лет назад

      Nkechi Onwuka I still wasn’t able... contacted apple and they told me to erase and reset my Mac... I saved everything in a external disk and am resetting right now... will update you if this works.

    • @CamiUrquidi
      @CamiUrquidi 5 лет назад

      Nkechi Onwuka it finally workeeeeeed! I followed this video! ruclips.net/video/RxhQtos5ruc/видео.html

    • @nkechionwuka4660
      @nkechionwuka4660 5 лет назад

      @@CamiUrquidi oh wow, thank you, will be waiting for an update! I really hope that works

  • @MrGriz
    @MrGriz 5 лет назад

    Holy Cow. That worked. Dec 12, 2018. Running Sierra 10.12.6. Gratitude to you for sharing the solution.

  • @brianortega6255
    @brianortega6255 5 лет назад +2

    I tried everything and this is the only thing that worked for me , thank you so much !

  • @jeluim
    @jeluim 3 года назад

    It Works ! Now log in no have the error “Could not connect to the server.”

  • @tanna4
    @tanna4 5 лет назад +2

    Thank you!!! Finally got a solution, tried a lot of things that didn't work out

  • @prajwalgurung2754
    @prajwalgurung2754 3 года назад +2

    It didn't worked in mine bro

  • @persipina2008
    @persipina2008 3 года назад +1

    Can you help! My App Store is white page

  • @225slantsix
    @225slantsix 3 года назад +1

    I tried this fix. Both steps. It did not work for me unfortunately. I am trying to upgrade my MacBook to the big sur os. If anyone knows another way to do it without the app store I'd appreciate the help.

  • @ArtfulShelley
    @ArtfulShelley 5 лет назад +2

    No one wondered why he tells you to go into the App Store and check that you are connected to the right country's App Store when the whole problem is WE CAN'T GET TO THE APP STORE. LOLOLOL

  • @owpidcock
    @owpidcock 5 лет назад +4

    Didn't work for me unfortunately. The quest continues.

    • @CamiUrquidi
      @CamiUrquidi 5 лет назад +2

      Owen Pidcock did you do something to solve it? Mine still doesn’t work... :(

    • @marbellah20
      @marbellah20 4 года назад

      This didnt work for me but I down loaded mac os high sierra and than i could update my computer now it works 😁😁

  • @smgerlis
    @smgerlis 5 лет назад

    This definitely worked for me. It was the certificate which was the problem. Thank you.

  • @fmb7719
    @fmb7719 2 года назад

    Hi, what happens if I have no access to appstore, since im reinstalling os X
    Thanks!

  • @Jayysam95
    @Jayysam95 3 года назад

    Hey I tried this and I'm still getting the error when trying to update to Mojave from high Sierra. Any other fixes? It says "the server gave an hour during download 500 internal server error"

  • @isaiahnuwagaba8722
    @isaiahnuwagaba8722 4 года назад

    alex bro it didnt work for me am trying to update to mac os catalina from my mojave but it didnt work for me everytime i go to system preferences to update it says cannot connect to the server once i upgrade

  • @annegriffith100
    @annegriffith100 4 года назад

    Amazing tutorial, my computer is now working properly, no more angst, thank you !

  • @chewypoo
    @chewypoo 5 лет назад

    Wow...! THANK YOU SO MUCH. This is why I love technology & people smart like yourself who shares free info to help others that struggle thru this kind of stuff. I had trouble logging into my icloud with my old imac for awhile now & desperatly googling to find the solution. Thank god your knowledge sharing help it right away. Ahhhh, feels good relief. Finally, Thank you again....!

    • @chewypoo
      @chewypoo 5 лет назад

      yes step 2 did it for me....:)

  • @bradh9564
    @bradh9564 5 лет назад

    I haven't got a clue if this has worked yet as I haven't quite verified. All that I'm emphatically certain of here is that, was a DAMN good video regardless!

  • @luigirosagazo6441
    @luigirosagazo6441 11 месяцев назад +1

    Hey, im having a problem on my macbook, i couldn't create an apple account, when i try to it say verification failed unknown error, does any body know how to fix it?

    • @AnsonAlexander
      @AnsonAlexander  11 месяцев назад

      Hmm, I haven't seen it specifically. Are you sure you're connected to the internet? Have you tried multiple internets maybe? Like try tethering from your phone or going to a coffee shop?

  • @jaberkwt8857
    @jaberkwt8857 4 года назад +1

    It works for me, thank you so much, you are the best 👍

  • @jadegolding6044
    @jadegolding6044 4 года назад

    THANK YOU! I've been having a nightmare, did this and now it works. Thank you so much!

  • @parsanoori8217
    @parsanoori8217 4 года назад

    You definitely deserves thousands of likes

  • @DonnaKhan1
    @DonnaKhan1 3 года назад

    My Mac is saying cannot connect to server it’s connected to internet but not loading anything I’ve tried this and nothing works still. Any ideas?

  • @sheepnomore8063
    @sheepnomore8063 5 лет назад

    Thank you so much! After watching several other videos, THIS one worked!

  • @Haseeb___
    @Haseeb___ 4 года назад

    I did the first one and restarted and now my Mac does not want to start up. It’s just sitting in the loading screen. What should I do please help.😢

  • @Abdullah-mh4qc
    @Abdullah-mh4qc 5 лет назад

    what to do with "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
    Macbook Air Mid 2012
    OS X 10.8.5 not able to upgrade with above error message.

  • @fishin4salmon
    @fishin4salmon 4 года назад

    Easy fix Thanks. Explanation was simple and clear to follow along. All good now. Thanks so much.

  • @gamer-thrones6757
    @gamer-thrones6757 5 лет назад

    Dude this worked!! I updated from el capitan to mojave and app store wouldn't work!! Thnx a bunch.

  • @speedolite
    @speedolite 8 месяцев назад

    I'm sure it worked for Sierra. I juet upgraded(?) to Sonoma, and there is no db/crls folder

  • @MuhammedhRayazMuthalif
    @MuhammedhRayazMuthalif 5 лет назад +1

    The second change to sort out the certificate with the blue icon worked for me. Running Mojave. Restored the OS and hit this issue. I did not clear the files in the indicated location. Hence the fix was to sort out the certificate which was not being trusted.

    • @tracymetz729
      @tracymetz729 5 лет назад

      Thank you so much!! After much searching in desperation for a solution, yours worked! Thanks again, much appreciated!!

  • @theunderground-theatre815
    @theunderground-theatre815 5 лет назад

    omg! ty ty ty i got it on your first step... so i couldnt retrieve the password for my original id and created a new...and simply signing out of the old allowed me to sign into the new! MAC GOD!!! TY TY TY

  • @neesanchhetri1576
    @neesanchhetri1576 4 года назад

    thanks!! fixed... I was freaking out with my new macbook that wasn't Downloading anything from the App Store..

  • @hernandoarrazola4676
    @hernandoarrazola4676 Год назад

    Thank you Anso, worked for me.

  • @josiway
    @josiway 5 лет назад

    Thank you!! Saved me hours of troubleshooting.

  • @mukulpengoriya367
    @mukulpengoriya367 4 года назад

    thnks brother you are perfect solution provide ... my problem is solve after watching this video

  • @alexyang7151
    @alexyang7151 4 года назад

    Worked for Catalina. Hopefully, it's not gonna reappear in the future.

  • @AfraBT
    @AfraBT 6 лет назад +2

    I still have the same issue after I done what you did?

    • @sanjubaba9
      @sanjubaba9 6 лет назад

      same here.

    • @stan0486
      @stan0486 5 лет назад

      same here

    • @krystalwu6451
      @krystalwu6451 5 лет назад

      same here

    • @sher-lynn1908
      @sher-lynn1908 5 лет назад

      Same

    • @crystalwu443
      @crystalwu443 5 лет назад

      AFRA BINTOUQ after I did all I can do but it still can’t log in my App Store. So the last solution with I’m not really want to do is ease everything in your laptops which is factory reset. 😭

  • @S.A.S-Queen
    @S.A.S-Queen 5 лет назад

    Awesome!! This worked for me, thanks. I never would have figured this out on my own.

  • @kipallen7161
    @kipallen7161 2 года назад

    Dos this solution work for 11.6?

  • @Hejjanko
    @Hejjanko 5 лет назад

    cheers man this helped out so much nothing else worked

  • @OthonOliveira
    @OthonOliveira 5 лет назад

    It worked with the first solution you said, thank you!

  • @kevinjo3494
    @kevinjo3494 5 лет назад +1

    Thank youu!! The step 2 was absolutely amazing.:)

  • @fallingscalesmedia
    @fallingscalesmedia 6 лет назад

    last step worked for me -- you rock!

  • @Zarazz948
    @Zarazz948 4 года назад

    Thank you. Although I clicked Purchases and it asked me to sign in and it worked! If that works for anyone please give a like 👍🏽

  • @jchae9820
    @jchae9820 5 лет назад

    i haven't used my macbbok in over 2 years... and now it's completely blocked... i believe it's the date and time that wasn't set 'automatically' so it's 2016 in it now... and i can't fix it bcz the password re-entering is required to be able to access and fix date and time... so when i put the password there's always ''server error'' due to DATE expiration... now how would fix this.. plleeeaase help SOS

  • @bonga.r6445
    @bonga.r6445 5 лет назад

    My apple app store pe install pe click karne k bad sirf loading e hota ja rahi hai... Kaise fix karu plz help me plzz

  • @coolhandjennie
    @coolhandjennie 5 лет назад

    I made the changes but sadly it didn't fix the map server issue for the Maps program.

  • @jimhester2004
    @jimhester2004 6 лет назад

    Good info, Anson. Thanks.

  • @abhijeetrkv
    @abhijeetrkv 4 года назад

    Worked like a charm, Thanks mate!

  • @petersiebert7906
    @petersiebert7906 5 лет назад

    Hallo, I've just been looking at this as I have an IMac with OS Mojave and the problems will be as per following: Log-In server is not for your Mac optimised and must be updated. I have had several infos as MF Manager is not..... MS Excel is not........ Vodafone mobile Broadband ist not ........and many others.
    It seems that in the near future my Mac will not operate at all. Now I am German and my Mac is also in the the German language so not quite sure how to tackle the problems. Has anybody any ideas. The shop where I purchased the IMac was not helpfull and Apple was'nt either.

  • @johnsingh4000
    @johnsingh4000 5 лет назад

    The second option works .Thank you.

  • @qwaqwa1960
    @qwaqwa1960 4 года назад

    Woo! I couldn't get Safari to update to 12.1.2 (on Sierra 10.12.6) - on _three_ different machines! It would download, then pop up an error saying the file had been deleted...blahblah...(306). Your certificate hack solved the problem! Yay. How did you figure it out? Maybe make a video explaining that!

    • @qwaqwa1960
      @qwaqwa1960 4 года назад

      Amazingly, I also just now updated the other two machines...WITHOUT doing that certificate hack! (and no, the setting had not propagated through the cloud) Crazy stuff. You should work for Apple.

  • @manasiknouruldeen1538
    @manasiknouruldeen1538 4 года назад +1

    thankkkkk you sooooo much this actually worked!!!!

  • @athomecooking5544
    @athomecooking5544 4 года назад

    Do I need to delete cricahe?

  • @jennygarvin3483
    @jennygarvin3483 2 года назад

    My laptop is restarting now I pray this works

  • @ruelluna8182
    @ruelluna8182 5 лет назад

    Wow! Thank you! Working on macOS Mojave 10.14.2

  • @hermandinho1
    @hermandinho1 4 года назад +1

    Thanks. It worked for me

  • @monanaim3439
    @monanaim3439 4 года назад +1

    Thank you soooooo much my problem was fixed 💐💐

  • @irisrichard6286
    @irisrichard6286 4 года назад

    Did not work on my Macbook Pro.

  • @kenwimba
    @kenwimba 5 лет назад

    Thank you very much! Works on el capitan. Like heaven.

  • @ashleydavis5074
    @ashleydavis5074 4 года назад

    where is the password after the SSL trick? Nothing came up and I'm having trouble after that step. Super tech stupid over here🙋🏼‍♀️!!

  • @josephabakporo7143
    @josephabakporo7143 4 года назад

    It worked for me, thank you so much, you are the best

  • @LuisRodriguez-hh8rq
    @LuisRodriguez-hh8rq 5 лет назад

    Got it to work, even in the new macOS 10.15 it works, thanks.

  • @swansea3673
    @swansea3673 2 года назад

    hi i just want you to know that it works for me!!! thank you so much!!!

  • @danxstream
    @danxstream 4 года назад

    It works for me thankyou mate!

  • @MrRickardus
    @MrRickardus 5 лет назад

    Thank you. It has worked for me.

  • @triplegreatest6998
    @triplegreatest6998 3 года назад

    I did both and nothing works

  • @shakenleader
    @shakenleader 5 лет назад +1

    thank you! it worked

  • @abstracks
    @abstracks 5 лет назад

    This worked for me, thanks!!!!

  • @alarfastkhan9417
    @alarfastkhan9417 2 года назад

    /var/db/crls/ not allowed to typing

  • @djowtkass2036
    @djowtkass2036 4 года назад

    Blessings to you, worked for me also..

  • @superumesh777
    @superumesh777 4 года назад

    SSL certifciate issue is the source of problem.

  • @kamyarba9674
    @kamyarba9674 6 лет назад

    my mac appstore show error : NSURLErrorDomain error -1012
    please help🙏🏼

  • @knyawfamilyadventure465
    @knyawfamilyadventure465 4 года назад

    Thanks that very helpful.

  • @The-252
    @The-252 2 года назад

    THANK YOU SOOO MUCH

  • @mietm12
    @mietm12 5 лет назад

    11/06/2018 this worked for me :) thank you

  • @IvanGarciaMiranda
    @IvanGarciaMiranda 5 лет назад

    Thanks, work for me on MOJAVE OS

  • @fridericodemali3887
    @fridericodemali3887 4 года назад

    ABSOLUT CHAMPIONS LEAQUE BOY!
    MAGIC

  • @wp1619
    @wp1619 4 года назад

    It works!!! Thank you very much!!

  • @rhondamichael6040
    @rhondamichael6040 4 года назад

    Thank you so much!

  • @youbest9279
    @youbest9279 2 года назад

    Thank you

  • @abrock6215
    @abrock6215 5 лет назад

    Did not work for me.

  • @Roblox_gamer-iy1nb
    @Roblox_gamer-iy1nb 5 лет назад

    THANK YOU SO MUCH

  • @krunalpadsumbiya4008
    @krunalpadsumbiya4008 10 месяцев назад +1

    You did it dude!!! 👌👌

  • @AlessandroBattellino
    @AlessandroBattellino 5 лет назад

    Thank you!

  • @ELIyslflyashell
    @ELIyslflyashell 4 года назад

    Thank You 2020
    1st solution