MissOyin The company treats their employees like shit, and the employees treat costumers like shit. It's a vicious cycle. Whenever i go in with a bare face im ignored bc they assume i wont spend money
Chloe Evans Hey, I wanted to ask about like why you dont like t there?? Im about to start working there soon and I need to know what im about to get myself into
isabella Pena honestly it's a good place to work because you get so much knowledge on all of the brands and you do get gratis (free makeup). But you don't get paid that much and when holiday comes around you can't request off for anything for months and it's so unfair. Like I get it people shop for holiday but we have lives too and they forget that. Plus you work your ass off dealing with crazy clients and you still aren't making what you should be.
I totally understand this!! I was working a job that paid me $17.30/HR but going to work everyday gave me anxiety!! It was not worth it. I quit and now I work a job that pays me minimum wage $11.40 and I totally enjoy it. I also have tons of bills to pay as well but I am getting by. Good luck with everything! Things will work out!
christina maleena Damn, girl... I live in the Bay Area in California and I make $31.25/Hour & I'm a 23 year old woman.... You would literally starve to death on $11.00 an hour out here! Idk if you would really even get by on $17.00 tbh. Its crazy.
God dang girl, 17.30 and 11.40 an hour is a shit ton compared to where I live. Minimum wage here is 7.25. I envy wherever you live where minimum wage is 11.40.
well its not really that great. im guessing you probably live in the midwest based off of your min wage. It may be lower but the cost of living is cheaper. here in cali the minimum wage is 10.50 and higher in san fran but you can barely survive off of that because the cost of living is sooooo high. matter of fact you need two jobs to BARELY make it.
Lol when I was interviewed for Sephora the manager told me that I should expect to work every single Sunday/Saturday from October-December and no exceptions and that I should be used to that already working in retail, and if I'm not ok with that that she'll have to terminate the interview immediately. Rudest interview ever.
At my first job at downtown disney they told me they dont care if my birthday is July 4th or Xmas day there was no way I could expect to get any major holidays off or any days when they were hosting events. And any weekends either lol
You hit the nail on the head when you said "No one becomes successful staying in their comfort zone"! I truly believe (just with your content) you will do amazingly well in what you love. Many blessings, do what you love! Sending waves of support... Congratulations on making the step, it's forward here on out 🙌🏽🙏🏽💞
As someone who just quit a three year long retail job, I can tell you that while its sorta easy to get into and will make you easy money in a sense but after a while it will suck your soul and turn you into a zombie. If you are considering it I would seriously say consider the fact that you probably will lose most of your social life and it'll be incredibly difficult to pursue other ventures in life, like youtube or studies full time. But having an understanding and supportive partner is definitely something you need to have your back.
I almost cried when you talked about how you weren't able to go to your sister's games and remembering how no one was at yours growing up. I know how that feels. I'm so proud of you for taking this huge step ! #snapchatfam best of luck, you got this!!!!
My JCPENNY Sephora has alot of rude girls working in it like I don't know how they got that job. Most of the time I go there they will see me and not ask me if they can help me or say hi or nothing. I spend major bucks there and their non friendliness makes me not want to go shopping there. I rather go to the main sephora in mall or other online just so I don't have to see their rude faces. It's sad.
Maryann Zamora Ours is in Jcpennys too, if you're anything other than white, the follow you, and asked if you need help every 2 minutes. Like I cannot shop in peace.
Maryann Zamora the one in our Jc Penny’s, Sephora, actually had better customer service than the other one in the mall..... the mall Sephora was HORRIBLE and they were actually out of a product for the longest time, every time I went in, I’d look for it...... anyway I asked one day was there another Sephora anywhere near by and they said, “NOPE” and the whole time, there was another one under the SAME ROOF!!!!!! They had one in the JC Penny store in the mall...... anyway that’s not even close to being the worst thing that I could tell ya about that place and how they treat people... now at the end of the video, I don’t really understand the title of the video versus the content... the title kind of makes ya think the reason you left was due to something related to Sephora
Anyway nothing wrong with the video, so please don’t take that way, it was just a lot leading up to pretty much leaving/quitting for personal reasons, rather than anything to do with Sephora, other than the schedule.... anyway idk, lol It’s not a big deal or anything I guess I’m just still sitting here, like u would in a movie, waiting to see how it ends, to get answers that you have watched the whole movie to get to the end, for the answers, and then BOOM, it’s over and U r still sitting there thinking 🤔......... “ummmm oooook, so I really just sat here this long, and that was it?” Lol. On a good note, you didn’t have to deal with some of the horror stories that many others have shared.... good luck with everything!!!
Show them your rent money and you won't be ignored anymore. Also if you want to annoy the shit outta them just ask them to show you like 20 things and explain stuff about it then leave saying " nah, i don't like it" :D
You're ignored because employees are trained to only help people who look like they will buy a lot of product. On the little headsets they'll be like "someone help the girl/guy in *insert zone here*, they look like a big spender!"
I feel like each time i go to Sephora (I've only been to two locations) I'm so disappointed in the customer service. (not to reflect anything badly against you. I'm sure you were great)
yes the ones i go to in oklahoma i always know way more about every product they literally cant tell me anything. or have know idea about any of the products. very strange.
Piepeek honestly it varies on the location really , at the one i work in everyone is so nice to the costumers we go around the store asking everyone if they needed help and everyone is nice to each other i get complaints from costumers coming from other Sephoras saying they were denied samples or treated badly and i think it's just the employees it's not really the industriy
Piepeek Most regular Sephoras seem to have "meh" CS, but all the SiJCP's I've been to have been lovely and the girls are always nice and compliment my eyeliner :P
you're so humble and down to earth. I honestly think your channel will grow quickly. your videos show that you put in a lot of hard work, creativity, and effort. you got this, girl!
It takes guts to take that leap of faith. From my experience, when you take that leap of faith for all the right reasons, the universe seems to bless you for it. Push out any ounce of doubt or fear, and believe with your whole heart that youtube will be a place where you'll continue to grow, and the sky's the limit. You have the makings for greatness. And being genuine and loving what you do, translates on video. I'm excited to see how far you will go. Keep on keeping on, girl. xx
You just earned a subscriber. I love how this video isn't a bashing video working at Sephora, it's all honest truth about your personal experiences. You are so brave to talk about why you quit but also I can tell deep down in your heart, you will always have a place there if they gave you better hours so you can spend quality time with your family. Thank you for giving us helpful tips. I can't wait to watch more of your videos. xx
When you were talking about the conversation you had with Chris seriously reminded me so much of how supportive my boyfriend is with me. You're so blessed to be in the position you're in because some people think too much about the "what ifs" and don't have the guts to make the moves you're making. Congrats on how far you've come girl! I can't wait to see where you'll be a year from now or even 6 months from now ❤️
It really makes life soooo much easier when they have your back right? Especially with a decision like this.. I love him ❤️ Thank you and I'm so glad you'll be following me on my journey xo!
Sabrina!!!!😍😍😍😍😍 Baby girl you will be missed you are truly amazing as a friend a person a coworker! God has amazing plans for you and you continue to do you boo!! You are going to blossom in this RUclips community and you will get far you are kind and have a good heart and very smart and hard worker!!!! Good luck with everything and I'm here for you in whatever you need!!!!! Love you ms.Sabrina❤️❤️❤️❤️
Awwwww Aries! I didn't even get to say bye to you!!! I'm going to miss you SO much, you're seriously the best! Thank you sooooo much for everything.. you've always supported me at work and here on my channel and it really means a lot! I'M GUNNA MISS YOU! Love you girly! ❤️😭
I just got hired at Sephora so this video is SUPER helpful to me!! I'm just waiting for a call from HR about when my first training shift is. I'm really excited. Your experience with the interview was exactly how I felt! Lol. But we didn't have a group interview. I loved how part of the interview process is role playing, it made it really fun. Keep up the amazing videos!!❤️❤️
I personally don't like color IQ. When I got scanned I was told the foundation color I was currently using was too light, but in all honesty the foundation colors I'm normally recommended are always way too dark for me and the lighter one seems to blend in with my skin better. Yeah it makes me look more pale than I already am, but with bronzer and blush I bring color back into my skin and I'd rather my foundation look a little too light than too dark.
Yes! I agree I feel like it can match too dark sometimes because of the lighting/shadows in the store. What I ALWAYS did was apply it on the client to MAKE SURE it was the right match. If it was too dark we would go one, two shades lighter. It's a great tool but I didn't solely rely on it for that same reason
Marie Jay well you seem like a smart sephora associate, because the sephora I go to must really suck because first of all the associate I asked to do my color IQ acted like I was a bother and then left me hanging after giving me my color IQ number! I work in retail and I know how hard it is but some of the associates at this sephora seem to have a habit of running away from customers loll.
Lauren Solano Girl I didn’t even know they had such a thing, they sure never told me.... WOW 😮 I guess a lot of the employees only help who they wanna help, sad but true....:(
You have a good man!!! He supports you and your dreams!! Retail jobs are overwhelming I was going through the same thing as you in February! Once you let that go, you'll be making yourself happy! Just keep your head up!! You got this! 😘
I work at Sephora and I can relate to you in certain things, some of the differences I think it has to do with you coming from a JcPenney Sephora. But I know what you mean by feeling super overwhelmed. I haven't had a Sunday off for over a year let alone a weekend. This is because I also am a college student full time on weekdays and then weekends I work so I literally have no time off what so ever. Also last semester I almost lost it. I had internships hours + regulars classes + Sephora I was going crazy. Some days I didn't even know what day of the week it was because of me doing the same weekly routine over and over. I also have no other source of income and my internships were not payed so I had to rely on coming to work no matter how exhausted i felt. Honestly do what makes you happy w.e gives you peace of mind as long as you have a positive vibe surrounding you, you will attract other positive things. Good luck hun
I currently work at SiJCP and your reasons for priorities is crazy. I'm currently experiencing that feeling of missing out. I'm kind of glad I saw this video because it kind of clarified my priorities but I definitely love working at Sephora. I definitely just have to do better with time management.
Congrats to you for taking that leap of faith and following your passion. I know 100% scary it is and having the support of your partner and family means EVERYTHING! I just subbed to you and I will watch every video to support you on this journey. You got this girl! 🙂💖
You are a blessing in disguise. I literally quit my job on tuesday because I hated everyday that I woke up to go to work.But I had been applying at different jobs everyday. on Friday they called me for an interview and offered me a job. I was so afraid of quiting because I had bills to pay but God worked in my favor. Thank you so much for being an inspiration to me , this made my day. Keep doing what your doing 😚😍🙌
Oh my goodness congratulations! You followed your heart and it got you somewhere better! So happy for you! I wish you nothing but the best at your new job! Much love ❤️
You're seriously one of my favorite RUclipsrs! I honestly feel like I can relate to you! I love your makeup looks and hope RUclips is going to treat you well!
I just went back and saw this today and listening to you say how scared you were leaving because of bills and how everyone told you to just go for what makes you happy is just where I am at. I wanna do you tube but I would never be able to pay bills. Just hearing all you’ve said in this was an eye opener and look at you now! I am so happy for you and I hope so so much more to come for you! I love your channel and I love you! Never give up! 💜
I work in retail also and I get it. life passes you by so fast. I was interested in working at sephora that's why I clicked ur video. but surprisingly enough u gave me more advice then what I needed about stepping outside your comfort zone and doing what u truly want to do. I am now subscribed to your channel and wish u the best. I hope everything works out exactly how you want it to. you've inspired me to continue my goal of my youtube channel as well. don't get discouraged of the small group of subscribers you have now because you've managed to change some of our lives in the smallest ways. ❤
You're so humble and down to earth. Your voice is very calming lol. I wish you nothing but success and the best of luck !! You will do good 😚😊 hard work will pay off. ❤️
I feel like there is a reason I found this video, your situation is exactly what I am going through and it is a very hard decision but what I learned is if you don't try, you will never know. I love this and it is really hard dealing with school, youtube and working a job you hate everyday.
My husband works swing shifts at a good job and I quit my job back in march from being there for over 3 years. I asked my husband could I quit because I was over it. Best decision I made. I was never able to see my husband or kids because I was at work. 💕
Dear Marie Jay, so well done. You did the right thing. I worked in catering for 20 years. Was a restaurant manager, bar manager etc etc. My last catering job was at a school (9years) and to cut a long story short the company I worked for lost the contract and we transferred as is the law to the new company. They were the worst. I had been wanting to do something different for years, and am 52, but was just thinking. Wanting to change and not doing anything about it. So when the post came up in a very high end fruit and vegetable store in North London I declared an interest and applied and got the job. I handed my notice, but it is the best thing I’ve done. I am tired at the end of the day. Standing for I hours a day is a killer girl. Like you I believe take a risk. I hope you are finished University now. All the best. Big hug, Neil
You just gained a subscriber, you have inspired me do start my channel. I am also in school, a mom of 3 boys and married. I love make-up and have a desire to start a channel but I'm afraid. So, I was considering going back to an old job but you were my confirmation to move forward. My old job presented me with some of the same problems that you were experiencing. Thank you for being so transparent.
Girl I know the pressure. I work in Sephora in Australia... it's so rewarding with an amazing team but it's so hard and it takes it's toll big time! I would love to do my youtube full time, but there's no way I could financially!! Big ups to you girl! Xx
Started choking up after you started talking about why you quit. Will always be here to support girl!!! Keep it up!! I hope everything works out for you. You also have free lancing so I'm sure you'll be alright!! ❤️ Love from Toronto
This video is super old but super inspiring. It brought tears to my eyes. Literally going through the same thing trying to move out of my comfort zone (retail) all while juggling school, family, bills and a relationship. Its very stressful but your success let’s me know to follow my heart. Thank you for this and good luck with everything. You have a new subbie!
Sabrina! You made the right decision and thank you for this video. I literally went to an interview at Sephora on Friday and unfortunately I didn't get the job. But I feel like this video was definitely a sign from God 😩 continue to do RUclips honey, you'll get very far... you're one of my role models on here!😘😘😘
It took a lot of guts to do what you did and I hope that you are truly successful! Do what makes you happy! We only get one life and it's too short to spend time doing things that aren't making you happy. I don't normally comment on youtube videos, but your video really hit home with me. I wish I could afford to quit retail, focus on school and have more time with my man; but I know that it will all come in good time. Sending good vibes your way!
Sephora was an AMAZING job for me...I taught Gr. 2 from 9-3:30, then worked at a free-standing Sephora from 4-10:00. The gratis made it 100% worth it...for me. It's been 8 years since I was a holiday helper there (then offered permanent). 3 kids later, I'm still teaching but would LOVE to go back P/T when my kids are older. I just love makeup THAT much...
Came across your YT channel and literally getting ready to go to work as I sit here and watch this video. (I've been working at a freestanding Sephora for 4 years now) and let me tell you, continue to do you! Everything happens for a reason and keep it up! Xoxo ❤️️
Good, you are stepping out on faith! Believe in yourself, never question your passion. Keep it going it will pay off. Also you have support and that is important and the driving force to get you going with your goals.
Girl I've watched your RUclips channel grow over the last year and I'm sure it's only going to get bigger! You are a genuine person and I'm so glad I ran across your channel! Keep it up!
First time commenting on RUclips in general,,,but I've loved your videos especially this one I loved that you are so honest and open. Also love your look on this video you look natural but still gorgeous :) I got faith that your channel will be bigger and bigger! We are here to support you! I'm currently learning English and your English is so easy to understand to me! Lots of love from Japan ❤️
You seem like a genuine, hard-working, and inspiring individual. Your love of RUclips and your viewers has a lot to tell about you as a person. THAT alone is reason enough for me to subscribe to your page. Expect the likes on your videos gorgeous. Good luck!
I also work for a very customer-centered retail company. In our case, weekends are where you get the most hours, and you get most of your hours based on your performance. So maybe you had a good performance, especially on busy days (weekends). Just a thought! It's awesome that you took the time to make this really informative video. Appreciate the hustle👊
Congratulations on 75,000 subscribers!!! Keep your head up! Every decision you make, leads you to the next challenge in your life. I'm confident you'll be successful here on RUclips! You're very inspiring and this video made me realize many changes I need to make in my life!
I think you did the right thing, sometimes you have to take risks to do what makes you happy and I'm glad to see that you did . you know what right in heart and mind . I'm happy for you :D
I really loved this video! Thank you for really opening up on this topic because it definitely helped me since I have sooo much on my plate ( full time student, demanding job, and acting). Choosing what makes you happy and spending time with your family is definitely important because life is just too short! Thank you sooo much for this! I wish nothing but the best for you and your YT channel!
I remember when I quit my job at EXPRESS for the same exact reason you left Sephora. I felt like I was suffercating. I followed my dream of doing music and it's amazing to be doing what I love!!! I just subbed to support you and your dream!!! 😘😘
I wish you the best of luck! I definitely have been in that position where I quit my job and I have bills to pay. But that's great you have such a huge support system. If it doesn't work out - then at least you know you did all you could. But grind it out and put your heart into it then wondering what would've happened and not take the risk! Best of luck girl! I love your videos
Retail is no joke, but that aside, you just brought tears to my eyes girl. Good luck with your channel, and I wish you nothing but the best. You see me very sweet 💜
i just accidentally found your channel & i love how real and genuine you are! i'm positive you'll accomplish amazing things with this channel. i'm always happy to see people following their dreams. congrats to you - and your boyfriend, for supporting your vision. i'm excited to see what else you have in store!
I just subscribed to your channel!😊💘 I used to work at Sephora too but I quit after being there for almost 3 months I work inside a jcpenney too as well I really didn't like my store manager, I would always work with every weekend & I never had weekends off either. Plus the hours were so bad at times. I also didn't get train that well or at all I feel like. I didn't get gratis right away when I first started like the 1st month I was there I didn't get anything but in my second month I did & the things weren't that great tbh. Glad I found your channel!
Hey Marie Jay! This is the very 1st video I have watched of you and I just want to say thank you!!! This is the type of friend in my head kinda talk I needed to hear. LOL (And you just showed up in my "what to watch".) You have no idea how this is helping me with my decision to leave Sephora. I also like that you never bashed the Sephora company, it was more for YOUR own personal reasons why you left. Unlike the other videos I have seen, other people quit for no real reason. I really connect with the family aspect of it all. Because my sister, mom and I live with my grandparents. Around this time of their life they really need our attention. Its hard being at work and not knowing if they are alright. Like you, I couldn't move on to something I really love to do because of "MY BILLS". Besides, its true that retail is shaky anyways, I will not be making the same amount of money I made two weeks ago. I just need to have faith and plus we both have the support of our families. Once again THANK YOU!! P.S. you really did move me to tears on this one. NEW SUBBIE!
You're seriously one of my favs on RUclips! You're so down-to-earth, sweet, talented, and GENUINE which I totally respect and love about you. I think you made a great decision! Go for your dreams and do what you love. Your passion for YT and giving us great content definitely shines through. XO 💗🎃
This is the first video of yours I've seen and I really related with you on the never having someone come to your games or school events. I like this video it's not over the top screaming to get attention it honestly feels like having a real conversation with a friend.
Oh my goodness you're definitely GOALS girl! This is my first time tuning into your channel & I subbed the first minute in! I totally understand why you quit for your personal reasons. But it's so DOPE of you to be hustling work, RUclips, and most importantly your education! I'm working "Seasonal" right now and it's a lot to take in but I love it! I just need to get more confident in the credit card offering! If you have any tips, I'd LOVE to hear them! Lol. Keep up the poppin' work
Thank you so much for tuning in!! Haha yeah it was definitely a lot of balancing! Omg how do you like it so far??? For the credit card offering what we did was make little bags of deluxe samples and give them out to clients who applied. There was a higher chance of them applying if they got free makeup in return. Also letting them know that they can use it to get credit at Sephora Inside JCP. .. something they can't do at a freestanding :)
Totally just stumbled upon your channel via this video, and had to subscribe and comment because I hope so much this transition in your life leads to amazing things. HUGE thumbs up in support!
after seeing this, i automatically subscribed. and it was so crazy the things that you go through and take risks to do things that you love.this was very heartwarming and you deserve a lot more and i wish to join your journey
So proud of you making a good decision to do what you love! You're very courageous and such a great role model. Wish you all the best and congrats on passing 75k! ❤️
I applied and got interviewed I had a friend who worked their and kept telling me to apply and every time I stepped into the store I got compliments on my makeup and I use to work at a beauty school so I had high hopes I was going to get hired but unfortunately I don't and was pretty sad about it. I feel like they ask more for retail experience which I didn't have 😕
I don't say this much, but watching your video just now inspired me. I've never seen any of your other videos and thought this was gonna be another Sephora bashing video. thankfully it was well done and classy. I give you props for that. secondly I know what that fear of the unknown feels like, I'm going through it now. I just graduated from Beauty School and I have state board tests to take and I'm super nervous. Secondly I decided not too long ago to move out of state both for work opportunites and to be closer to my boyfriend. the thing with change is that no one has all the answers. sure there are some similarities but each person and situation is unique. bless you for your courage and spreading it out. You are 100% correct as well as your boyfriend and cousin. sometimes in life you need to take a leap of faith and if you stick to your comfort zone you'll never grow. You've got this. you'll reach for the stars and beyond. Best of luck to you! :)
Love this video !! Soo inspiring. I'm going through the same thing now 😭I needed to hear this. Keep taking those risks and don't give up yet this is just the beginning for you ! 💕💕
I'm so proud of you! I've come across a few of your videos here and there and I finally had to subscribe because you're so humble and talented at what you do! This was just TWO months ago and now you're almost at 100k! You're gonna go far girl! 💕
Your decision to leave your job was very brave and selfless. You have a beautiful gift and I believe you're going to be successful in whatever you decide to do because you are genuine. God bless you :-)
You are so inspiring I'm about to turn 18 and I want to start a RUclips channel and I have been thinking about applying at Sephora in JCP and you helped me so much I will apply and start my RUclips channel I love watching your channel because you seem so down to earth and it seems like you are actually in person talking to us!!
I see so many "Why I Quit Sephora" videos. If they treated their employees well they'd get long term employees, better able to assist customers.
MissOyin
The company treats their employees like shit, and the employees treat costumers like shit. It's a vicious cycle. Whenever i go in with a bare face im ignored bc they assume i wont spend money
MissOyin or maybe it's just a bunch of people who expect to not work like a hard decent worker cause It's just "makeup"
MissOyin girl u better preach! I about to quit soon too I can't take it anymore
Chloe Evans Hey, I wanted to ask about like why you dont like t there?? Im about to start working there soon and I need to know what im about to get myself into
isabella Pena honestly it's a good place to work because you get so much knowledge on all of the brands and you do get gratis (free makeup). But you don't get paid that much and when holiday comes around you can't request off for anything for months and it's so unfair. Like I get it people shop for holiday but we have lives too and they forget that. Plus you work your ass off dealing with crazy clients and you still aren't making what you should be.
19:22 why she quit Sephora yaaaa welcome
But I mean the first part is important to learn stuff
Edgardo's World thanx
The hero we need ^^
LOL THANKS jesus
wish I wouldve seen this comment first!
I totally understand this!! I was working a job that paid me $17.30/HR but going to work everyday gave me anxiety!! It was not worth it. I quit and now I work a job that pays me minimum wage $11.40 and I totally enjoy it. I also have tons of bills to pay as well but I am getting by. Good luck with everything! Things will work out!
idk where you live but 11.40 is a lot compared to 8.25 which is what I get paid in New Jersey.
Dani Belle what was your job that paid you $17.30/HR
christina maleena Damn, girl... I live in the Bay Area in California and I make $31.25/Hour & I'm a 23 year old woman.... You would literally starve to death on $11.00 an hour out here! Idk if you would really even get by on $17.00 tbh. Its crazy.
God dang girl, 17.30 and 11.40 an hour is a shit ton compared to where I live. Minimum wage here is 7.25. I envy wherever you live where minimum wage is 11.40.
well its not really that great. im guessing you probably live in the midwest based off of your min wage. It may be lower but the cost of living is cheaper. here in cali the minimum wage is 10.50 and higher in san fran but you can barely survive off of that because the cost of living is sooooo high. matter of fact you need two jobs to BARELY make it.
Lol when I was interviewed for Sephora the manager told me that I should expect to work every single Sunday/Saturday from October-December and no exceptions and that I should be used to that already working in retail, and if I'm not ok with that that she'll have to terminate the interview immediately. Rudest interview ever.
At my first job at downtown disney they told me they dont care if my birthday is July 4th or Xmas day there was no way I could expect to get any major holidays off or any days when they were hosting events. And any weekends either lol
itiskmac I work in nursing and I don't even know what a weekend or holiday is lol it sucks so bad!
popcornlover722
popcornlover722
wowww 😢
You hit the nail on the head when you said "No one becomes successful staying in their comfort zone"! I truly believe (just with your content) you will do amazingly well in what you love. Many blessings, do what you love! Sending waves of support... Congratulations on making the step, it's forward here on out 🙌🏽🙏🏽💞
As someone who just quit a three year long retail job, I can tell you that while its sorta easy to get into and will make you easy money in a sense but after a while it will suck your soul and turn you into a zombie. If you are considering it I would seriously say consider the fact that you probably will lose most of your social life and it'll be incredibly difficult to pursue other ventures in life, like youtube or studies full time. But having an understanding and supportive partner is definitely something you need to have your back.
I almost cried when you talked about how you weren't able to go to your sister's games and remembering how no one was at yours growing up. I know how that feels. I'm so proud of you for taking this huge step ! #snapchatfam best of luck, you got this!!!!
Group interviews are very stupid :(
My JCPENNY Sephora has alot of rude girls working in it like I don't know how they got that job. Most of the time I go there they will see me and not ask me if they can help me or say hi or nothing. I spend major bucks there and their non friendliness makes me not want to go shopping there. I rather go to the main sephora in mall or other online just so I don't have to see their rude faces. It's sad.
Maryann Zamora Ours is in Jcpennys too, if you're anything other than white, the follow you, and asked if you need help every 2 minutes. Like I cannot shop in peace.
Maryann Zamora the one in our Jc Penny’s, Sephora, actually had better customer service than the other one in the mall..... the mall Sephora was HORRIBLE and they were actually out of a product for the longest time, every time I went in, I’d look for it...... anyway I asked one day was there another Sephora anywhere near by and they said, “NOPE” and the whole time, there was another one under the SAME ROOF!!!!!! They had one in the JC Penny store in the mall...... anyway that’s not even close to being the worst thing that I could tell ya about that place and how they treat people... now at the end of the video, I don’t really understand the title of the video versus the content... the title kind of makes ya think the reason you left was due to something related to Sephora
Anyway nothing wrong with the video, so please don’t take that way, it was just a lot leading up to pretty much leaving/quitting for personal reasons, rather than anything to do with Sephora, other than the schedule.... anyway idk, lol It’s not a big deal or anything I guess I’m just still sitting here, like u would in a movie, waiting to see how it ends, to get answers that you have watched the whole movie to get to the end, for the answers, and then BOOM, it’s over and U r still sitting there thinking 🤔......... “ummmm oooook, so I really just sat here this long, and that was it?” Lol. On a good note, you didn’t have to deal with some of the horror stories that many others have shared.... good luck with everything!!!
Now I'm wondering how 80% of the sephora employees I've encountered got their jobs since I'm usually ignored when I go in there -___-
Julia Tran agree!
Julia Tran true af
Julia Tran you should complain about it!
Show them your rent money and you won't be ignored anymore. Also if you want to annoy the shit outta them just ask them to show you like 20 things and explain stuff about it then leave saying " nah, i don't like it" :D
You're ignored because employees are trained to only help people who look like they will buy a lot of product. On the little headsets they'll be like "someone help the girl/guy in *insert zone here*, they look like a big spender!"
Your lip color compliments you so perfectly
Thank you ❤️
I feel like each time i go to Sephora (I've only been to two locations) I'm so disappointed in the customer service. (not to reflect anything badly against you. I'm sure you were great)
yes the ones i go to in oklahoma i always know way more about every product they literally cant tell me anything. or have know idea about any of the products. very strange.
Piepeek honestly it varies on the location really , at the one i work in everyone is so nice to the costumers we go around the store asking everyone if they needed help and everyone is nice to each other i get complaints from costumers coming from other Sephoras saying they were denied samples or treated badly and i think it's just the employees it's not really the industriy
Piepeek
Most regular Sephoras seem to have "meh" CS, but all the SiJCP's I've been to have been lovely and the girls are always nice and compliment my eyeliner :P
you're so humble and down to earth. I honestly think your channel will grow quickly. your videos show that you put in a lot of hard work, creativity, and effort. you got this, girl!
It takes guts to take that leap of faith. From my experience, when you take that leap of faith for all the right reasons, the universe seems to bless you for it. Push out any ounce of doubt or fear, and believe with your whole heart that youtube will be a place where you'll continue to grow, and the sky's the limit. You have the makings for greatness. And being genuine and loving what you do, translates on video. I'm excited to see how far you will go. Keep on keeping on, girl. xx
yes!
I just watched your GRWM for work at Sephora and now this lol!
mel same!!
mel lmaoo same I was like "wait a minute"
me to!!!
mel you just took the words out my mouth
Me too 😂
You just earned a subscriber. I love how this video isn't a bashing video working at Sephora, it's all honest truth about your personal experiences. You are so brave to talk about why you quit but also I can tell deep down in your heart, you will always have a place there if they gave you better hours so you can spend quality time with your family. Thank you for giving us helpful tips. I can't wait to watch more of your videos. xx
When you were talking about the conversation you had with Chris seriously reminded me so much of how supportive my boyfriend is with me. You're so blessed to be in the position you're in because some people think too much about the "what ifs" and don't have the guts to make the moves you're making. Congrats on how far you've come girl! I can't wait to see where you'll be a year from now or even 6 months from now ❤️
It really makes life soooo much easier when they have your back right? Especially with a decision like this.. I love him ❤️ Thank you and I'm so glad you'll be following me on my journey xo!
Sabrina!!!!😍😍😍😍😍
Baby girl you will be missed you are truly amazing as a friend a person a coworker! God has amazing plans for you and you continue to do you boo!!
You are going to blossom in this RUclips community and you will get far you are kind and have a good heart and very smart and hard worker!!!!
Good luck with everything and I'm here for you in whatever you need!!!!!
Love you ms.Sabrina❤️❤️❤️❤️
Ps. I will continue to support your you tube Channel❤️❤️❤️❤️
Awwwww Aries! I didn't even get to say bye to you!!! I'm going to miss you SO much, you're seriously the best! Thank you sooooo much for everything.. you've always supported me at work and here on my channel and it really means a lot! I'M GUNNA MISS YOU! Love you girly! ❤️😭
I just got hired at Sephora so this video is SUPER helpful to me!! I'm just waiting for a call from HR about when my first training shift is. I'm really excited. Your experience with the interview was exactly how I felt! Lol. But we didn't have a group interview. I loved how part of the interview process is role playing, it made it really fun. Keep up the amazing videos!!❤️❤️
Btw I feel like you're gonna hit 100k really soon!!😍
Omg how exciting! Congratulations! I wish you nothing but the best! ❤️
Marie Jay thank you so much!! I wish you happiness with this step you're taking in your life!
How are you liking Sephora ?
Same! I'm going to sign my contract tomorrow!
I personally don't like color IQ. When I got scanned I was told the foundation color I was currently using was too light, but in all honesty the foundation colors I'm normally recommended are always way too dark for me and the lighter one seems to blend in with my skin better. Yeah it makes me look more pale than I already am, but with bronzer and blush I bring color back into my skin and I'd rather my foundation look a little too light than too dark.
Yes! I agree I feel like it can match too dark sometimes because of the lighting/shadows in the store. What I ALWAYS did was apply it on the client to MAKE SURE it was the right match. If it was too dark we would go one, two shades lighter. It's a great tool but I didn't solely rely on it for that same reason
Marie Jay well you seem like a smart sephora associate, because the sephora I go to must really suck because first of all the associate I asked to do my color IQ acted like I was a bother and then left me hanging after giving me my color IQ number! I work in retail and I know how hard it is but some of the associates at this sephora seem to have a habit of running away from customers loll.
Lauren Solano Girl I didn’t even know they had such a thing, they sure never told me.... WOW 😮 I guess a lot of the employees only help who they wanna help, sad but true....:(
I quit so many jobs. You're going to be okay. It's scary but it's a change. Good luck girl 💃🏻
Thank you!
Why she quit @ 19:15 lol
xaech thanks 😂😂😂😂
good for you doll. work to live, not the otherway around. At the end of the day, its how you"re living life and doing what's right, not whats easy.
You have a good man!!! He supports you and your dreams!! Retail jobs are overwhelming I was going through the same thing as you in February! Once you let that go, you'll be making yourself happy! Just keep your head up!! You got this! 😘
I work at Sephora and I can relate to you in certain things, some of the differences I think it has to do with you coming from a JcPenney Sephora. But I know what you mean by feeling super overwhelmed. I haven't had a Sunday off for over a year let alone a weekend. This is because I also am a college student full time on weekdays and then weekends I work so I literally have no time off what so ever. Also last semester I almost lost it. I had internships hours + regulars classes + Sephora I was going crazy. Some days I didn't even know what day of the week it was because of me doing the same weekly routine over and over. I also have no other source of income and my internships were not payed so I had to rely on coming to work no matter how exhausted i felt. Honestly do what makes you happy w.e gives you peace of mind as long as you have a positive vibe surrounding you, you will attract other positive things. Good luck hun
I'm so glad that you chose the right priorities. Happiness is most important for your health.
I currently work at SiJCP and your reasons for priorities is crazy. I'm currently experiencing that feeling of missing out. I'm kind of glad I saw this video because it kind of clarified my priorities but I definitely love working at Sephora. I definitely just have to do better with time management.
Congrats to you for taking that leap of faith and following your passion. I know 100% scary it is and having the support of your partner and family means EVERYTHING! I just subbed to you and I will watch every video to support you on this journey. You got this girl! 🙂💖
its' definitely scary as you said... having that support made it easier for me to just do it. Thank you so much for subscribing xo
You are a blessing in disguise. I literally quit my job on tuesday because I hated everyday that I woke up to go to work.But I had been applying at different jobs everyday. on Friday they called me for an interview and offered me a job. I was so afraid of quiting because I had bills to pay but God worked in my favor. Thank you so much for being an inspiration to me , this made my day. Keep doing what your doing 😚😍🙌
so happy for you, congrats girl
Oh my goodness congratulations! You followed your heart and it got you somewhere better! So happy for you! I wish you nothing but the best at your new job! Much love ❤️
popcornlover722 thanks so much
Marie Jay OMG 😍😍 thank you so much and I wish you all the best too , keep making more amazing videos as always .
I'm wishing you much success, Sabrina!! You made the right choice. By taking this big step, there are great things coming your way.
You're seriously one of my favorite RUclipsrs! I honestly feel like I can relate to you! I love your makeup looks and hope RUclips is going to treat you well!
Congratulations on 75k that's really awesome, your hard work and effort will pay off soon enough! :)
Thank you!!! :D
Chris is an amazing supporter, you're very lucky. I'm so proud of you for doing this!! Love you girl!!!
Thank you so much love ❤️
OKAY BUT WAIT YOU HELPED ME OUT OMG THIS IS CRAZY BRO SHE IS SO DOWN TO EARTH I LOVED HER AW IMA MISS YOU
I just went back and saw this today and listening to you say how scared you were leaving because of bills and how everyone told you to just go for what makes you happy is just where I am at. I wanna do you tube but I would never be able to pay bills. Just hearing all you’ve said in this was an eye opener and look at you now! I am so happy for you and I hope so so much more to come for you! I love your channel and I love you! Never give up! 💜
I work in retail also and I get it. life passes you by so fast. I was interested in working at sephora that's why I clicked ur video. but surprisingly enough u gave me more advice then what I needed about stepping outside your comfort zone and doing what u truly want to do. I am now subscribed to your channel and wish u the best. I hope everything works out exactly how you want it to. you've inspired me to continue my goal of my youtube channel as well. don't get discouraged of the small group of subscribers you have now because you've managed to change some of our lives in the smallest ways. ❤
The sound of your voice is so soothing I watch your videos over and over just to hear your voice 😂❤️
You're so humble and down to earth. Your voice is very calming lol. I wish you nothing but success and the best of luck !! You will do good 😚😊 hard work will pay off. ❤️
I feel like there is a reason I found this video, your situation is exactly what I am going through and it is a very hard decision but what I learned is if you don't try, you will never know. I love this and it is really hard dealing with school, youtube and working a job you hate everyday.
I almost cried when you told me Chris' response. He is the real deal. The fact that he loves you and supports you that much is invaluable.
My husband works swing shifts at a good job and I quit my job back in march from being there for over 3 years. I asked my husband could I quit because I was over it. Best decision I made. I was never able to see my husband or kids because I was at work. 💕
This gives me so much faaaaaith haha. It's scary because it's risky but hearing your own personal take on it makes me feel so much better!
I love that you didn't bash them and that you still encouraged people to go for the job !
Dear Marie Jay, so well done. You did the right thing. I worked in catering for 20 years. Was a restaurant manager, bar manager etc etc.
My last catering job was at a school (9years) and to cut a long story short the company I worked for lost the contract and we transferred as is the law to the new company. They were the worst. I had been wanting to do something different for years, and am 52, but was just thinking. Wanting to change and not doing anything about it. So when the post came up in a very high end fruit and vegetable store in North London I declared an interest and applied and got the job. I handed my notice, but it is the best thing I’ve done. I am tired at the end of the day. Standing for I hours a day is a killer girl. Like you I believe take a risk. I hope you are finished University now. All the best. Big hug, Neil
Sephora was probably the worst retail job I had lol I'm so glad I have my actual career job now
hollisteez what do you do now ? Don't mean to be nosy
belledamebebe nothing makeup or retail related lol I'm a physical therapist
hollisteez That's so cool! That's a great career in the health field. I heard thats where the money is at
belledamebebe Depends on if you go all the way through for your doctorate but it's worth it 😊
Kyra Leigh the doctorate is the only way to go :P
living on RUclips. why the heck not everyone's doing it.
You just gained a subscriber, you have inspired me do start my channel. I am also in school, a mom of 3 boys and married. I love make-up and have a desire to start a channel but I'm afraid. So, I was considering going back to an old job but you were my confirmation to move forward. My old job presented me with some of the same problems that you were experiencing. Thank you for being so transparent.
PLEASE DO A TUTORIAL ON THIS LOOK NEXT !! 😍 you look so fresh and flawless and that lip color ties it all together
It's so sweet how kind of a sister you are. Thank you for being the amazing person you are. You are so incredible. Have a great day.
youre eyebrows look soo damn good here, make a video on your makeup here!!
Girl I know the pressure. I work in Sephora in Australia... it's so rewarding with an amazing team but it's so hard and it takes it's toll big time! I would love to do my youtube full time, but there's no way I could financially!! Big ups to you girl! Xx
Started choking up after you started talking about why you quit. Will always be here to support girl!!! Keep it up!! I hope everything works out for you. You also have free lancing so I'm sure you'll be alright!! ❤️ Love from Toronto
This video is super old but super inspiring. It brought tears to my eyes. Literally going through the same thing trying to move out of my comfort zone (retail) all while juggling school, family, bills and a relationship. Its very stressful but your success let’s me know to follow my heart. Thank you for this and good luck with everything. You have a new subbie!
Sabrina!
You made the right decision and thank you for this video. I literally went to an interview at Sephora on Friday and unfortunately I didn't get the job. But I feel like this video was definitely a sign from God 😩 continue to do RUclips honey, you'll get very far... you're one of my role models on here!😘😘😘
Things happen for a reason girly! Something better is coming your way! Thank you love!!!
It took a lot of guts to do what you did and I hope that you are truly successful! Do what makes you happy! We only get one life and it's too short to spend time doing things that aren't making you happy. I don't normally comment on youtube videos, but your video really hit home with me. I wish I could afford to quit retail, focus on school and have more time with my man; but I know that it will all come in good time. Sending good vibes your way!
Sephora was an AMAZING job for me...I taught Gr. 2 from 9-3:30, then worked at a free-standing Sephora from 4-10:00. The gratis made it 100% worth it...for me. It's been 8 years since I was a holiday helper there (then offered permanent). 3 kids later, I'm still teaching but would LOVE to go back P/T when my kids are older. I just love makeup THAT much...
Came across your YT channel and literally getting ready to go to work as I sit here and watch this video. (I've been working at a freestanding Sephora for 4 years now) and let me tell you, continue to do you! Everything happens for a reason and keep it up! Xoxo ❤️️
Good, you are stepping out on faith! Believe in yourself, never question your passion. Keep it going it will pay off. Also you have support and that is important and the driving force to get you going with your goals.
Girl I've watched your RUclips channel grow over the last year and I'm sure it's only going to get bigger! You are a genuine person and I'm so glad I ran across your channel! Keep it up!
Thank you so much babe!!
First time commenting on RUclips in general,,,but I've loved your videos especially this one I loved that you are so honest and open. Also love your look on this video you look natural but still gorgeous :) I got faith that your channel will be bigger and bigger! We are here to support you! I'm currently learning English and your English is so easy to understand to me! Lots of love from Japan ❤️
Thank you so much! I'm so glad you're here to follow me on the crazy little journey! xo ❤️
the fact you're doing what you love to do, you're already ahead of the game.. Truly believe you made the right choice:)
You seem like a genuine, hard-working, and inspiring individual. Your love of RUclips and your viewers has a lot to tell about you as a person. THAT alone is reason enough for me to subscribe to your page. Expect the likes on your videos gorgeous. Good luck!
at 25:03 is when I 100% wanted to subscribe to your channel. I can tell how passionate you are, keep up the great work!
I also work for a very customer-centered retail company. In our case, weekends are where you get the most hours, and you get most of your hours based on your performance. So maybe you had a good performance, especially on busy days (weekends). Just a thought! It's awesome that you took the time to make this really informative video. Appreciate the hustle👊
I think you made the right move, So excited for you girl! 💜💜💜
proud of you for going with your heart!
Congratulations on 75,000 subscribers!!! Keep your head up! Every decision you make, leads you to the next challenge in your life. I'm confident you'll be successful here on RUclips! You're very inspiring and this video made me realize many changes I need to make in my life!
I think you did the right thing, sometimes you have to take risks to do what makes you happy and I'm glad to see that you did . you know what right in heart and mind . I'm happy for you :D
Thank you! It was a tough decision but I'm glad I made it :D
Best Sephora hiring and quitting video. I watched a lot and yours is the best! Good luck to you.
I really loved this video! Thank you for really opening up on this topic because it definitely helped me since I have sooo much on my plate ( full time student, demanding job, and acting). Choosing what makes you happy and spending time with your family is definitely important because life is just too short! Thank you sooo much for this! I wish nothing but the best for you and your YT channel!
I remember when I quit my job at EXPRESS for the same exact reason you left Sephora. I felt like I was suffercating. I followed my dream of doing music and it's amazing to be doing what I love!!! I just subbed to support you and your dream!!! 😘😘
I wish you the best of luck! I definitely have been in that position where I quit my job and I have bills to pay. But that's great you have such a huge support system. If it doesn't work out - then at least you know you did all you could. But grind it out and put your heart into it then wondering what would've happened and not take the risk! Best of luck girl! I love your videos
Yes exactly.. I didn't want to end up wondering "what if" and so I bit my tongue and went for it! And now I'm going to put my all in to it
Do what you love! Because you know what we're here to support you through It and I know you got this and youll be successful in RUclips! Love you 😘
Retail is no joke, but that aside, you just brought tears to my eyes girl. Good luck with your channel, and I wish you nothing but the best. You see me very sweet 💜
i just accidentally found your channel & i love how real and genuine you are! i'm positive you'll accomplish amazing things with this channel. i'm always happy to see people following their dreams. congrats to you - and your boyfriend, for supporting your vision. i'm excited to see what else you have in store!
Thank you so much for the love and support!
I just subscribed to your channel!😊💘 I used to work at Sephora too but I quit after being there for almost 3 months I work inside a jcpenney too as well I really didn't like my store manager, I would always work with every weekend & I never had weekends off either. Plus the hours were so bad at times. I also didn't get train that well or at all I feel like. I didn't get gratis right away when I first started like the 1st month I was there I didn't get anything but in my second month I did & the things weren't that great tbh. Glad I found your channel!
I love how real you are! And kudus for your man for giving you that push you needed. Much ❤️
Hey Marie Jay! This is the very 1st video I have watched of you and I just want to say thank you!!! This is the type of friend in my head kinda talk I needed to hear. LOL (And you just showed up in my "what to watch".) You have no idea how this is helping me with my decision to leave Sephora. I also like that you never bashed the Sephora company, it was more for YOUR own personal reasons why you left. Unlike the other videos I have seen, other people quit for no real reason. I really connect with the family aspect of it all. Because my sister, mom and I live with my grandparents. Around this time of their life they really need our attention. Its hard being at work and not knowing if they are alright. Like you, I couldn't move on to something I really love to do because of "MY BILLS". Besides, its true that retail is shaky anyways, I will not be making the same amount of money I made two weeks ago. I just need to have faith and plus we both have the support of our families. Once again THANK YOU!!
P.S. you really did move me to tears on this one. NEW SUBBIE!
You're seriously one of my favs on RUclips! You're so down-to-earth, sweet, talented, and GENUINE which I totally respect and love about you. I think you made a great decision! Go for your dreams and do what you love. Your passion for YT and giving us great content definitely shines through. XO 💗🎃
This is the first video of yours I've seen and I really related with you on the never having someone come to your games or school events. I like this video it's not over the top screaming to get attention it honestly feels like having a real conversation with a friend.
Wow you did it!! So proud of you! You are very genuine and you deserve it! #Snapchatfam
Awww thank you!!!
Oh my goodness you're definitely GOALS girl! This is my first time tuning into your channel & I subbed the first minute in! I totally understand why you quit for your personal reasons. But it's so DOPE of you to be hustling work, RUclips, and most importantly your education! I'm working "Seasonal" right now and it's a lot to take in but I love it! I just need to get more confident in the credit card offering! If you have any tips, I'd LOVE to hear them! Lol. Keep up the poppin' work
Thank you so much for tuning in!! Haha yeah it was definitely a lot of balancing! Omg how do you like it so far??? For the credit card offering what we did was make little bags of deluxe samples and give them out to clients who applied. There was a higher chance of them applying if they got free makeup in return. Also letting them know that they can use it to get credit at Sephora Inside JCP. .. something they can't do at a freestanding :)
Congratulations on 75k! I knew when I first channel you were going to grow fast! 100k is around the corner :)
Totally just stumbled upon your channel via this video, and had to subscribe and comment because I hope so much this transition in your life leads to amazing things. HUGE thumbs up in support!
Ahhhh thank you soooo much for supporting even though you just stumbled across my channel! It really means a lot! Welcome to my channel ❤️
after seeing this, i automatically subscribed. and it was so crazy the things that you go through and take risks to do things that you love.this was very heartwarming and you deserve a lot more and i wish to join your journey
So proud of you making a good decision to do what you love! You're very courageous and such a great role model. Wish you all the best and congrats on passing 75k! ❤️
You definitely made the right choice!! So proud of you and your success on your RUclips channel!!
Thank you Dianna for always supporting!
gotta get the snacks and tea for that 29 min video 😂 #snapfam
I applied and got interviewed I had a friend who worked their and kept telling me to apply and every time I stepped into the store I got compliments on my makeup and I use to work at a beauty school so I had high hopes I was going to get hired but unfortunately I don't and was pretty sad about it. I feel like they ask more for retail experience which I didn't have 😕
Leslie Zamora same here girl! Got no call back and I'm pretty bummed out :'(
I don't say this much, but watching your video just now inspired me. I've never seen any of your other videos and thought this was gonna be another Sephora bashing video. thankfully it was well done and classy. I give you props for that. secondly I know what that fear of the unknown feels like, I'm going through it now. I just graduated from Beauty School and I have state board tests to take and I'm super nervous. Secondly I decided not too long ago to move out of state both for work opportunites and to be closer to my boyfriend. the thing with change is that no one has all the answers. sure there are some similarities but each person and situation is unique. bless you for your courage and spreading it out. You are 100% correct as well as your boyfriend and cousin. sometimes in life you need to take a leap of faith and if you stick to your comfort zone you'll never grow. You've got this. you'll reach for the stars and beyond. Best of luck to you! :)
I'm proud of you for taking a risk. I want to do a RUclips Channel too. But I'm still scare to start one.
XiongMina same
The ending is so inspiring! i couldnt stop starring at your lipstick its gorgeous😍
Love this video !! Soo inspiring. I'm going through the same thing now 😭I needed to hear this. Keep taking those risks and don't give up yet this is just the beginning for you ! 💕💕
This fall look is so cute I just cant even!
I'm so proud of you! I've come across a few of your videos here and there and I finally had to subscribe because you're so humble and talented at what you do! This was just TWO months ago and now you're almost at 100k! You're gonna go far girl! 💕
just stumbled upon your channel, you soon preeeetttyyyyyy oh lawed
this is the first video that I watch of yours and I'm not disappointed at all, the end was so inspirational! I'm about to go binge watch your videos!
Ahh you gained a subscriber girl! Good luck !!!!!
Awww thank you for subscribing!!!
Your decision to leave your job was very brave and selfless. You have a beautiful gift and I believe you're going to be successful in whatever you decide to do because you are genuine. God bless you :-)
Lowkey made me emotional when you were telling us how he told you to just do RUclips, I'm here for it!
You are so inspiring I'm about to turn 18 and I want to start a RUclips channel and I have been thinking about applying at Sephora in JCP and you helped me so much I will apply and start my RUclips channel I love watching your channel because you seem so down to earth and it seems like you are actually in person talking to us!!