1.Check Power:Ensure the speaker is powered on and plugged in correctly. Try a different power outlet. 2.Check Connections:Verify that the cables between the speaker and the audio source are securely connected and not damaged. 3.Audio Settings:On a computer, check the audio output settings to ensure the correct device is selected and not muted. 4.Update Drivers:If connected to a computer, update the audio drivers to ensure they are not outdated. 5.Reset to Factory Settings:If available, reset the speaker to factory settings. 6.Hardware Issue:If none of the above work, contact Edifier customer support for possible hardware issues.
I just bought it and the subwoofer is not working 😢
1.Check Power:Ensure the speaker is powered on and plugged in correctly. Try a different power outlet.
2.Check Connections:Verify that the cables between the speaker and the audio source are securely connected and not damaged.
3.Audio Settings:On a computer, check the audio output settings to ensure the correct device is selected and not muted.
4.Update Drivers:If connected to a computer, update the audio drivers to ensure they are not outdated.
5.Reset to Factory Settings:If available, reset the speaker to factory settings.
6.Hardware Issue:If none of the above work, contact Edifier customer support for possible hardware issues.