Hello sir. Just bought your bradley P10 smoker. Doesn't hold setting temperature . Setup for 82°C but raised up to 95-97°C contact warehouse where purchased . Passing as hot potatoes. Any hints please? Thank from GB
I currently have the digital 4 rack and it's getting old and a little problematic with errors so I was looking to upgrade soon. Does this unit fix having the feed in multiple pucks or blanks to just get one puck on the element or is it a different feed system where I can get away with only loading 1 puck for a quick 20 minute smoke?
Hello Wade, you should make a RUclips video how to change the heat sensor on the P10 smoker because it is a common problem for a lot of people that are having a Error 6.
I've been researching smokers and settled on a Digital 4 rack bradley. Kept reading and researching and I've seen an alarming amount of feedback about smoker catching fire. I want 1, but now I'm paranoid about it catching fire.
On another question Wade. Can I upgrade my digital four rack smoker with the 900w fin heater if I replace the wiring with 14guage and the NTE 8149 thermal cut off fuse. Would I have to use a larger fuse in the generator. My unit is over 10 years old and works great except during the winter here in Edmonton. Thanks
Hi there! We won't be able to assist you this time, sorry. As any modification to the smokers would no be compliant with our safety certifications, so we can't recommend you to go this way as well. Best regards
Yes! You can turn on only the smoke generator without the main heat source. In case you want/need to compensate the smoker generator heat, adding an ice tray inside will accomplish that.
Shame about all the issues myself and many others have faced using the P10. Failing parts after only a few months, especially considering the one I bought was from the latest models being made from the manufacturers which was already delayed for months. Puck heating element dies out, replacement parts are super difficult to replace and still don't work. Worked great until it died. Customer service is quite a joke. No replacement for the unit has been offered. Had so many plans to make a ton of cool & professional videos using the smoker. Wouldn't ever recommend this smoker or the Bradley brand to anyone, unless you want a big piece of scrap metal sitting in the corner wasting space & collecting dust!
The final email in a chain with Bradley After applying a lubricant/rust dissolver to the screw I was unable to remove it. The screw slots gave out. Now the screw head must be ground off. At this point I do not have enough screws to fully reassemble the bisquette heater. When I spoke to Olev and asked him what the dimensions were for those screws his answer was that he would have to research that for me, and he would let me know. I have not heard from him. The local big box and hardware stores carry nothing identical. The choices there are either slightly too large or too small, and in that small size only Imperial is available here. I think the dimensions must be Metric and I need those dimensions in order to purchase replacements online. I am going to order stainless steel screws and replace all the rusted screws in the P10, which is almost all of them. Please, at least give me the correct screw dimensions. In the picture below you can see that the bracket holding the heating wires is badly corroded. I understand you will not replace the entire heater assembly, but would you at least replace that part? I am going to fully disassemble the bisquette heater, grind off all the rust, and repaint it with a heat tolerant rust resistant coating. I’m also going to examine the drip pan to try and understand how drippings got inside that heater in the first place since it is unreasonable to have to disassemble that part of the P10 to clean up what should not be there. That concludes my request for help, and my information for you regarding repair of this unit. MESSAGE FROM A VERY DISSAPOINTED CUSTOMER I have used Bradley smokers for over 40 years. My first was an aluminum model that eventually had to be replaced. I’ve purchased several to give as gifts to others. I am as loyal and long term a customer as Bradley could hope to have. The treatment I have received from support has been unpleasant. I’ve been accused of mistreating my P10 by support, then later had Olev confirm the screws were a bad choice that will be replaced. Now I’ve been accused of not properly caring for my P10 because I did not disassemble the heater to clean it. That procedure is not called for in your manual and should not be needed. I will never again purchase a product from Bradley. Not because my P10 has problems, but because Bradley support tries to blame the product problems on me, and refuses to acknowledge and replace that which is faulty. My entire interaction with Bradley has been fully documented in pictures and email. Take a moment to examine my RUclips page and the videos I have there. They are detailed and have good reviews. I will be adding a detailed review of my experience with the P10, showing the rust throughout, the magnets sticking to what is claimed to be stainless steel, and the emails from support trying to blame me for those defects. Although my videos only get a up to 40,000 views, there is not much on RUclips discussing the P10, so I expect my video will be easy to find if people research the P10 prior to purchase. Because you are not going to correct the deficiencies in your product I am going to alert prospective customers to them. Most disturbing to me is that Bradley intends to keep shipping P10s with steel screws until November when the first run of P10s with stainless screws is expected. Are you planning to send everyone a set of new screws and tell them to replace them. Such would be a good policy for those of us who already have our P10s, but shipping out units with steel screws when you could easily procure and replace the screws in your inventory units is just unethical. Like rust, the rot in a company comes from the top and works its way in. It saddens me that Wade Bradley has so little interest in his customers that he has chosen not to engage with me when I asked courteously that he do so. Leaders who shield themselves from disappointed customers, hide behind low tier technical support and refuse to acknowledge product deficiencies eventually pay the price. Word gets out, sales drop off and they no long have a company to lead. Good luck Wade, that is where you are taking Bradley. Bendrix Bailey Bendrix Bailey - RUclips
My guiding service - lots of client contact Northeast Woodlands Guiding
Hello! The smokers are created and certified for outside use only. So you should use it on your porch or backyard. let me know if I can help in any other way. Cheers
Hello! Yes it can. The P10 features 2 separated heat elements, one to heat the oven and another to generate smoke. So you can cold smoke turning on only the smoke. If you need to compensate that temperature, an ice tray in one of the racks will do that. Cheers
Hello Dieghen, The P10 has more internal space than our previous smokers, and lots of briskets were prepared with Bradleys, so it should be fine. Here are two links of videos preparing recipes so you can have a better idea of the size/proportions: ruclips.net/video/QAVMia18AgI/видео.html ruclips.net/video/mUnrm3WsMTg/видео.html
This product looks amazing. I would like to get one for my catering business. Please could you give me an example: how much pieces of chicken can go into to your largest smoker??
Hello Gillbert, The internal area is 76L, while the cooking area (racks) is 5 x 0.13m² / 5x 201.6 inches² If you need more information, please email me directly: marketing@bradleysmoker.com
Hello Michael, sorry for the late reply. Not truly cold smoke, as there will always be some heat inside. But the solution to cold smoke with a P10 is to turn off the oven temperature, and add an ice tray inside the oven so the temperature of the bisquette burner is compensated. Cheers
I bought this product in june of 2021 in july around the 7th i started using it on the 21 of july it went down ,the burner first then the mother board and its still down the company wont replace it they sent parts and the system is still down.If you buy this product and its doesnt do what you expect from it you must have a back up plan.They wont help just a lot of run arounds
Hello Ronnie, Sorry to hear that you had issues, it was probably an unfortunate fail on the parts you've described. With the P10 specially, we had several delays on our international shipments of the new units, as well as the parts to fix your smoker. I can't access your information from RUclips, so please send a message to support@bradleysmoker.com copying marketing@braldeysmoker.com so we can check the availability of the parts and the best way to fix your smoker. Regards
Sounds about right with Bradley, I had a smoker go down and temp sensor didn't cut out.... they told me if was the winds fault.... said they would send out paperwork to get a new one... blah blah blah....
For the money WAY to small If im going to spend that kind of money I want to smoke way more than what is going to fit in that, Other than the size sounds great ,Your paying for a "microwave technology "To Small make the size bigger you will make it up on Sales Volume, That I guarantee
Hello! The smoker sold out before we expected, and was available online only for a bit. It should be available again soon. If you are in Canada, Canadian Tire might have units available, but limited inventory. Cheers
@@BradleySmokerOfficial Thanks for the response. I'm in Alabama. Cabela's lists it as sold out. I'll get one as soon as possible. My digital Bradley 4 rack smoker has been great.
Got one that arrived this weekend and honestly am so disappointed can't even get a smoke.had issues trying to season it. Did all the trouble shooting to fix the issues. Finally got it to season tried ribs and same error3. Would never recommend this to anyone. $1000 wasted. We are going to call Bradley tomorrow and return this hunk of junk.
![Yeat & Quavo - 5BRAZY [Official Music Video]](http://i.ytimg.com/vi/4XxnTAwyxus/mqdefault.jpg)
Can you cold smoke with the P10?
Would be great to have a taller version with more more room - I want to replace my existing 6 shelf Bradley but this is too small
Hello sir. Just bought your bradley P10 smoker. Doesn't hold setting temperature . Setup for 82°C but raised up to 95-97°C contact warehouse where purchased . Passing as hot potatoes.
Any hints please? Thank from GB
I would love to see a detailed video on the differences between this and the older digital model.
I currently have the digital 4 rack and it's getting old and a little problematic with errors so I was looking to upgrade soon. Does this unit fix having the feed in multiple pucks or blanks to just get one puck on the element or is it a different feed system where I can get away with only loading 1 puck for a quick 20 minute smoke?
Can u cold smoke salmon with this unit?
Hello Wade, you should make a RUclips video how to change the heat sensor on the P10 smoker because it is a common problem for a lot of people that are having a Error 6.
I've been researching smokers and settled on a Digital 4 rack bradley. Kept reading and researching and I've seen an alarming amount of feedback about smoker catching fire. I want 1, but now I'm paranoid about it catching fire.
Most of those issues are user error. Guys don't clean the grease or keep the water bowl full. Then of course it will burn down
This is a wonderful smoker.
Unfortunately too expensive for me.
I love digital smokers with USB or app control.
Anyway, Mr. Bradley. Top device :-)
On another question Wade. Can I upgrade my digital four rack smoker with the 900w fin heater if I replace the wiring with 14guage and the NTE 8149 thermal cut off fuse. Would I have to use a larger fuse in the generator. My unit is over 10 years old and works great except during the winter here in Edmonton. Thanks
Hi there!
We won't be able to assist you this time, sorry. As any modification to the smokers would no be compliant with our safety certifications, so we can't recommend you to go this way as well.
Best regards
Does the P10 cold smoke? You have not made mention of this in either of the videos I’ve watched. Thanks
Yes!
You can turn on only the smoke generator without the main heat source.
In case you want/need to compensate the smoker generator heat, adding an ice tray inside will accomplish that.
Can you check on this Smoker with your Smartphone?
Shame about all the issues myself and many others have faced using the P10. Failing parts after only a few months, especially considering the one I bought was from the latest models being made from the manufacturers which was already delayed for months. Puck heating element dies out, replacement parts are super difficult to replace and still don't work. Worked great until it died. Customer service is quite a joke. No replacement for the unit has been offered. Had so many plans to make a ton of cool & professional videos using the smoker. Wouldn't ever recommend this smoker or the Bradley brand to anyone, unless you want a big piece of scrap metal sitting in the corner wasting space & collecting dust!
The final email in a chain with Bradley
After applying a lubricant/rust dissolver to the screw I was unable to remove it. The screw slots gave out. Now the screw head must be ground off. At this point I do not have enough screws to fully reassemble the bisquette heater.
When I spoke to Olev and asked him what the dimensions were for those screws his answer was that he would have to research that for me, and he would let me know. I have not heard from him. The local big box and hardware stores carry nothing identical. The choices there are either slightly too large or too small, and in that small size only Imperial is available here. I think the dimensions must be Metric and I need those dimensions in order to purchase replacements online.
I am going to order stainless steel screws and replace all the rusted screws in the P10, which is almost all of them. Please, at least give me the correct screw dimensions.
In the picture below you can see that the bracket holding the heating wires is badly corroded. I understand you will not replace the entire heater assembly, but would you at least replace that part?
I am going to fully disassemble the bisquette heater, grind off all the rust, and repaint it with a heat tolerant rust resistant coating. I’m also going to examine the drip pan to try and understand how drippings got inside that heater in the first place since it is unreasonable to have to disassemble that part of the P10 to clean up what should not be there.
That concludes my request for help, and my information for you regarding repair of this unit.
MESSAGE FROM A VERY DISSAPOINTED CUSTOMER
I have used Bradley smokers for over 40 years. My first was an aluminum model that eventually had to be replaced. I’ve purchased several to give as gifts to others. I am as loyal and long term a customer as Bradley could hope to have.
The treatment I have received from support has been unpleasant. I’ve been accused of mistreating my P10 by support, then later had Olev confirm the screws were a bad choice that will be replaced. Now I’ve been accused of not properly caring for my P10 because I did not disassemble the heater to clean it. That procedure is not called for in your manual and should not be needed.
I will never again purchase a product from Bradley. Not because my P10 has problems, but because Bradley support tries to blame the product problems on me, and refuses to acknowledge and replace that which is faulty.
My entire interaction with Bradley has been fully documented in pictures and email. Take a moment to examine my RUclips page and the videos I have there. They are detailed and have good reviews. I will be adding a detailed review of my experience with the P10, showing the rust throughout, the magnets sticking to what is claimed to be stainless steel, and the emails from support trying to blame me for those defects. Although my videos only get a up to 40,000 views, there is not much on RUclips discussing the P10, so I expect my video will be easy to find if people research the P10 prior to purchase.
Because you are not going to correct the deficiencies in your product I am going to alert prospective customers to them. Most disturbing to me is that Bradley intends to keep shipping P10s with steel screws until November when the first run of P10s with stainless screws is expected. Are you planning to send everyone a set of new screws and tell them to replace them. Such would be a good policy for those of us who already have our P10s, but shipping out units with steel screws when you could easily procure and replace the screws in your inventory units is just unethical.
Like rust, the rot in a company comes from the top and works its way in. It saddens me that Wade Bradley has so little interest in his customers that he has chosen not to engage with me when I asked courteously that he do so. Leaders who shield themselves from disappointed customers, hide behind low tier technical support and refuse to acknowledge product deficiencies eventually pay the price. Word gets out, sales drop off and they no long have a company to lead. Good luck Wade, that is where you are taking Bradley.
Bendrix Bailey
Bendrix Bailey - RUclips
My guiding service - lots of client contact
Northeast Woodlands Guiding
question: for indoor use what would be the best method of ventilation?
Can you use it in house with a good fan?
Hello!
The smokers are created and certified for outside use only. So you should use it on your porch or backyard.
let me know if I can help in any other way.
Cheers
which model is newest ...P10 or SB 1019 and what is the different between them? Thank you.
Hello Grzegorz,
The model number for the P10 is BS1019, so you are probably talking about the same product, but referring to the code vs name of it.
hi, can the smoker can do "cold smoke salmon", low temperature ,thanks
Hello!
Yes it can. The P10 features 2 separated heat elements, one to heat the oven and another to generate smoke. So you can cold smoke turning on only the smoke.
If you need to compensate that temperature, an ice tray in one of the racks will do that.
Cheers
Thanks a lot
Brisket? How can you fit a brisket inside here? Still I'm curious to see how it works
Hello Dieghen,
The P10 has more internal space than our previous smokers, and lots of briskets were prepared with Bradleys, so it should be fine.
Here are two links of videos preparing recipes so you can have a better idea of the size/proportions:
ruclips.net/video/QAVMia18AgI/видео.html
ruclips.net/video/mUnrm3WsMTg/видео.html
This product looks amazing. I would like to get one for my catering business. Please could you give me an example: how much pieces of chicken can go into to your largest smoker??
Hello Gillbert,
The internal area is 76L, while the cooking area (racks) is 5 x 0.13m² / 5x 201.6 inches²
If you need more information, please email me directly: marketing@bradleysmoker.com
Why is this model discontinued?
@@crstsn2 It is not discontinued, actually the model sold out before expected.
But it should be available again soon.
Cheers
I’m having trouble with my Bradley smoker of my food getting a bitter smoke flavor am I using it wrong?
Lol do thy give a good smoke ring ?
Is this able to be used indoor and flueless or does it need a flu
Hello Rod,
All Bradley Smokers are for outside use, never indoor. And they are all electric powered.
Cheers
this is so great
Does it do cold smoke?
Hello Michael, sorry for the late reply. Not truly cold smoke, as there will always be some heat inside. But the solution to cold smoke with a P10 is to turn off the oven temperature, and add an ice tray inside the oven so the temperature of the bisquette burner is compensated.
Cheers
Does it work with Bradley iSmoke App?
Hello Janusz,
This model does not have built in Bluetooth, so not for now.
I bought this product in june of 2021 in july around the 7th i started using it on the 21 of july it went down ,the burner first then the mother board and its still down the company wont replace it they sent parts and the system is still down.If you buy this product and its doesnt do what you expect from it you must have a back up plan.They wont help just a lot of run arounds
Hello Ronnie,
Sorry to hear that you had issues, it was probably an unfortunate fail on the parts you've described.
With the P10 specially, we had several delays on our international shipments of the new units, as well as the parts to fix your smoker.
I can't access your information from RUclips, so please send a message to support@bradleysmoker.com copying marketing@braldeysmoker.com so we can check the availability of the parts and the best way to fix your smoker.
Regards
Exactly the same as me. Never will recommend Bradley to anyone...
Sounds about right with Bradley, I had a smoker go down and temp sensor didn't cut out.... they told me if was the winds fault.... said they would send out paperwork to get a new one... blah blah blah....
For the money WAY to small If im going to spend that kind of money I want to smoke way more than what is going to fit in that, Other than the size sounds great ,Your paying for a "microwave technology "To Small make the size bigger you will make it up on Sales Volume, That I guarantee
I can't buy this ANYWHERE. No one has it to sell.
Hello!
The smoker sold out before we expected, and was available online only for a bit.
It should be available again soon. If you are in Canada, Canadian Tire might have units available, but limited inventory.
Cheers
@@BradleySmokerOfficial Thanks for the response. I'm in Alabama. Cabela's lists it as sold out. I'll get one as soon as possible. My digital Bradley 4 rack smoker has been great.
@@RonPaulOrElse thanks for letting me know!
Also, stay tuned to our newsletter, I'll send a note there when it is back.
Cheers
No way a full brisket fits in that
Got one that arrived this weekend and honestly am so disappointed can't even get a smoke.had issues trying to season it. Did all the trouble shooting to fix the issues. Finally got it to season tried ribs and same error3. Would never recommend this to anyone. $1000 wasted. We are going to call Bradley tomorrow and return this hunk of junk.
he smoked a but to much in his life