Commercial Excellence Partners
Commercial Excellence Partners
  • Видео 80
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CEP Webinar 008: Practical Price Management: Map Your Profit Upside! (23 Oct 2024)
Our resident experts, Dominik and Patrick, talk about their trademark-pending Profit Upside Mapping® framework for a practical and immediately actionable way to map your business' profit upsides in a webinar hosted by our Managing Partner, Vimal on 23 Oct 2024.
This is a return of our webinar from July 2024, back on popular demand.
Many companies face challenges in boosting their profits, often struggling to find a balance between intuitive "gut feeling" pricing and overly complex, analytical pricing transformation projects. Traditional research and theoretical concepts may not provide the practical and pragmatic solutions needed to assess pricing power effectively. To address this gap, we ...
Просмотров: 16

Видео

Customers of the Future in the Banking Sector
День назад
Our Partners, AJ and Alvin, discuss the importance of banks and their leaders pivoting to serve their customers of the future. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commerc...
Case Study: The Common Disconnect of the Selling and Buying Process in the Banking Sector
Просмотров 1День назад
Our Partners, AJ and Alvin, share a case study of of the gap in the buyers' and sellers' perspectives in the banking sector. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercia...
Staying Competitive through Great Customer Experience in the Banking Sector
Просмотров 1День назад
Our Partners, AJ and Alvin, talk about how the banking sector can stay competitive through great customer experience. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial chall...
Designing a Winning Customer Journey in the Banking Sector
Просмотров 1День назад
Our Partners, AJ and Alvin, discuss the the design thinking muscle needed to raise the commercial value of banks. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial challenge...
What does a Seamless Customer Journey Across Different Products Look Like in the Banking Sector?
День назад
Our Partners, AJ and Alvin, discuss what a great customer journey in a bank for a customer buying different products would look like. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome ...
Digital Transformation and Sustainability in the Banking Sector
День назад
About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial challenges. Our clients value our hands-on experience to shape strategic vision, implement proven customer-centric framewor...
Customer Segmentation in the Banking Sector
Просмотров 1День назад
Our Partners, AJ and Alvin, share insight on how banks can more accurately segment their customers instead of by demographics. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commerc...
Disruption is Causing Banks to Shift Focus to Customers
Просмотров 1День назад
Our Partners, AJ and Alvin, discuss the shifts needed in the banking sector. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial challenges. Our clients value our hands-on exp...
Challenges in the Banking Sector
День назад
Our Partners, AJ and Alvin, discuss some challenges faced in the banking sector. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial challenges. Our clients value our hands-on...
How do you balance the need to satisfy customer demands with the need to maintain profitability?
Просмотров 2День назад
Our Managing Partner, AJ, talks about the balance between investing in meeting customer demands with costs in the company. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial ...
What metrics do you use to measure the success of a customer-centric approach?
Просмотров 1День назад
Our Managing Partner, AJ, talks about the metrics for measuring the success of customer-centric approaches. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial challenges. Our...
What role do you see back office roles like HR play in building a customer-centric culture?
День назад
Our Managing Partner, AJ, shares the importance of back office roles in building customer-centricity within an organization. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercia...
Example: Customer Centricity in HR
Просмотров 2День назад
Our Managing Partner, AJ, shares an example of how HR can be customer-centric in their organization. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial challenges. Our client...
Why financial risks should NOT be your first consideration in innovation
Просмотров 1День назад
Our Managing Partner, AJ, discusses why financial risks should not be the first consideration when innovating. About Commercial Excellence Partners (CEP): We are an expert network of experienced commercial excellence practitioners and educators. We support leaders in large organisations to drive customer-centric initiatives designed to outperform competitors and overcome commercial challenges. ...
Stage Gate as a Tool for Managing Risks in Innovation
Просмотров 2День назад
Stage Gate as a Tool for Managing Risks in Innovation
How do leaders balance innovation with the potential risks associated with new and untested ideas?
Просмотров 2День назад
How do leaders balance innovation with the potential risks associated with new and untested ideas?
Building the Right Environment for Innovation with Metrics
День назад
Building the Right Environment for Innovation with Metrics
Case Study: 3M's Approach to Measuring Innovation
День назад
Case Study: 3M's Approach to Measuring Innovation
How do you get cross-functional teams to innovate?
Просмотров 4День назад
How do you get cross-functional teams to innovate?
What is Service Design?
Просмотров 4День назад
What is Service Design?
Example: Citizen-Centric Service Design in Governments
Просмотров 2День назад
Example: Citizen-Centric Service Design in Governments
Case Study: Service Design Excellence in Government
Просмотров 2День назад
Case Study: Service Design Excellence in Government
CRM Disipline in Sales: Your First Level Sales Managers as the Key to a Successful Sales Team
14 дней назад
CRM Disipline in Sales: Your First Level Sales Managers as the Key to a Successful Sales Team
The Two Dimensions of Sales Success
Просмотров 114 дней назад
The Two Dimensions of Sales Success
Case Study: Process Discipline in Sales
Просмотров 514 дней назад
Case Study: Process Discipline in Sales
How do you build long-term relationships with clients?
Просмотров 214 дней назад
How do you build long-term relationships with clients?
What is the biggest differentiator when it comes to sales among competing products?
Просмотров 114 дней назад
What is the biggest differentiator when it comes to sales among competing products?
What are the biggest struggles B2B businesses in the technology sector face with sales?
Просмотров 214 дней назад
What are the biggest struggles B2B businesses in the technology sector face with sales?
How can leaders make the transition from managing today's business to exploring new innovations?
Просмотров 114 дней назад
How can leaders make the transition from managing today's business to exploring new innovations?

Комментарии

  • @markuskeiper3314
    @markuskeiper3314 4 дня назад

    Great webinar, very insightful and practical. When will you go deeper on this topic, please?

  • @yohanesjeffryjohary9037
    @yohanesjeffryjohary9037 10 месяцев назад

    Thanks AJ, relevant topic. In my industry (Facility Management) we called the B2B process is NOSE (Need Outcome Solution Evidence). Commercial Excellence is a mindset that required to have not only by sales team but also operational team. Aiming customer experiences for values beyond productivity improvement is the virtue for long lasting relationship and building stickiness with customers. It should be part of organizational culture.

  • @markuskeiper3314
    @markuskeiper3314 Год назад

    How can one engage with you guys?