Steve Harper
Steve Harper
  • Видео 823
  • Просмотров 53 080
Say This to Your Customers and See the Difference! (What Businesses Need to Know)
Ever wonder why your clients don’t come back for your service even though you think you did a really great job? Do you want your customers to be loyalists and not just one-time buyers?
This is the answer.
Years of coaching business owners and people who work for them led me to a realization. Today, I will share what I think most businesses lack in terms of customer service. Clue: It all comes down to effective communication. This video is complete with real life examples, solutions, and solid advice. Listen up!
In case it’s your first time here, I’m Steve Harper. I’m a firm believer in the power of human connections, so much so that I wrote a book about it called The Ripple Effect.
I have b...
Просмотров: 0

Видео

I’m Creating Boundaries For Myself
Просмотров 317 часов назад
I just came back from a two-and-a-half-week vacation. My backpacks were a bit heavier than before because I brought back realizations. When you stay away from distractions, deadlines, and the daily noise to spend time in the tranquility of nature, you will realize how much unnecessary junk you’re taking in your daily life. You will discover how badly you need to slow things down when everything...
Drowning in My Inbox
Просмотров 3День назад
Sorry, I didn’t hear you soon enough. I’m currently buried in ten thousand emails… and counting. Seeing my phone light up and another notification popping up is enough to send me to therapy. Does your email inbox give you this much anxiety? Today, I just got an epiphany. I need my email sorted out, or if I can’t find the time and the motivation to do so, I need to find someone else to do it for...
How do I find time for myself? (Good Questions | August 2024)
Просмотров 3121 день назад
How do I find time for myself? (Good Questions | August 2024)
Brian Massey and the Science of Converting Website Visitors to Customers
Просмотров 621 день назад
Brian Massey and the Science of Converting Website Visitors to Customers
(AUDIO ONLY) Brian Massey and the Science of Converting Website Visitors to Customers
Просмотров 1628 дней назад
(AUDIO ONLY) Brian Massey and the Science of Converting Website Visitors to Customers
Use Eye Contact. Just Don't Be Creepy About It!
Просмотров 38Месяц назад
Use Eye Contact. Just Don't Be Creepy About It!
How to Improve Your Networking Game?
Просмотров 15Месяц назад
How to Improve Your Networking Game?
Life Formula (The Stoic Way)
Просмотров 11Месяц назад
Life Formula (The Stoic Way)
The Ripple Effect Podcast: Perfect vs Good Enough!
Просмотров 12Месяц назад
The Ripple Effect Podcast: Perfect vs Good Enough!
The Ripple Effect Podcast: Perfect vs Good Enough
Просмотров 30Месяц назад
The Ripple Effect Podcast: Perfect vs Good Enough
Ripple Testimonials: Gregg Riley
Просмотров 10Месяц назад
Ripple Testimonials: Gregg Riley
Applying To Be Your Coach
Просмотров 21Месяц назад
Applying To Be Your Coach
Ripple Testimonials: Rami Jahedi
Просмотров 6Месяц назад
Ripple Testimonials: Rami Jahedi
Frustration and how I deal with it
Просмотров 153Месяц назад
Frustration and how I deal with it
Olympic Swimmers Don’t Train In A Bathtub
Просмотров 2,1 тыс.Месяц назад
Olympic Swimmers Don’t Train In A Bathtub
You Need a Coach. Here's Why.
Просмотров 38Месяц назад
You Need a Coach. Here's Why.
Your behind the scenes look at Seat At The Table
Просмотров 10Месяц назад
Your behind the scenes look at Seat At The Table
Does your personality type affect how you connect? (Good Questions | July 2024)
Просмотров 49Месяц назад
Does your personality type affect how you connect? (Good Questions | July 2024)
Rippling Is Better Than Networking. You Should Join Us!
Просмотров 21Месяц назад
Rippling Is Better Than Networking. You Should Join Us!
Declutter Your Life and Mind with Jennifer Vazquez
Просмотров 180Месяц назад
Declutter Your Life and Mind with Jennifer Vazquez
(Audio Only) Declutter Your Life and Mind with Jennifer Vazquez
Просмотров 90Месяц назад
(Audio Only) Declutter Your Life and Mind with Jennifer Vazquez
Unexpected Connections come at Unexpected Times
Просмотров 14Месяц назад
Unexpected Connections come at Unexpected Times
Appreciation Too Much or Too Little
Просмотров 102 месяца назад
Appreciation Too Much or Too Little
Scenes From The Ripple: Coffee and Conversation - July 2024
Просмотров 212 месяца назад
Scenes From The Ripple: Coffee and Conversation - July 2024
This phrase will kill your credibility!
Просмотров 1152 месяца назад
This phrase will kill your credibility!
Ripple Diaries: June Live Ripple Meetup
Просмотров 212 месяца назад
Ripple Diaries: June Live Ripple Meetup
Rippling in Plain Sight with Somer Hackley
Просмотров 312 месяца назад
Rippling in Plain Sight with Somer Hackley
(Audio only) Rippling In Plain Sight with Somer Hackley
Просмотров 92 месяца назад
(Audio only) Rippling In Plain Sight with Somer Hackley
Masterclass In The Lack of Leadership
Просмотров 952 месяца назад
Masterclass In The Lack of Leadership

Комментарии

  • @blazinglions9554
    @blazinglions9554 3 дня назад

    Nice

  • @bluebubble612
    @bluebubble612 3 дня назад

    Rooting for you!

  • @dps8629
    @dps8629 16 дней назад

    I mean... There is some common sense here. But I think you are missing out on the realities people face. Its not really sound advice, or even a sound metaphor. Its presumptive of opportunities while trivializing barriers which is, factually, the most common bias of people who succeed. Going to have this a D+. The will is there, but you didnt spend the time with the people who needed the pep talk, to hear their ideas, strategies and blah blah blah to understand the fundemental issues at play for people who are struggling. Frankly, you need to step out of the shower and start swimming in the bathtub.

    • @SteveHarperrippleon
      @SteveHarperrippleon 12 дней назад

      I don't know your circumstances, and you probably don't know mine. I'm happy to have a conversation with you outside of comments about both. Let me assure you, I've worked with people from all walks of life. Many of them have lost everything and can not imagine changing their circumstances because the obstacles seem too great. So, there is absolutely no presumption about opportunities or the lack thereof. I appreciate your perspective and your willingness to share it. However, the time and effort you took to write your comment and conclude it with an intended insult misses the mark. I will say that if you want me to address something specific to you or someone you may have in mind when you view content like this, I am more than happy to give it a try. Perhaps I will hit the mark more closely for you and actually help you see that the only reason I do what I do is to help make the world (and the people in it) a little bit better. That's my goal to have a positive Ripple Effect out there in the world. But if you are down to chat, I am totally game to hear more of your thoughts and see how I can serve you (or yours) better. LMK. Have an awesome day and Ripple On!!!

    • @dps8629
      @dps8629 12 дней назад

      @@SteveHarperrippleon Ah, you know what. I had just come from an argument when I wrote this. I feel my observation still stands, but I also owe an apology. I am sorry for my misplaced anger. I appreciate that you want to send out well meaning messages, but as someone who has a number of barriers and a considerable drive to achieve the presumptive nature of your advice struck me as hollow. People don't fail because they want to, they aren't in poor conditions because they want to be. The opportunity to belong to a group of people who are aligned with your interests, particularly ones who will better you, are difficult to find. Add in other problems people might face like disabilities, neurodiversity, discrimination, etc. Simply telling the person to jump in the right pool is akin to telling them the sky is the limit, even if you miss you land among the stars. A cold vacuum indeed. Blanket therapy is condescending to the people who need help. It's not going to help people who need specific information, the courage to face their limitations, or to ask for help. People don't need any more cat posters telling them to, "hang in there."

    • @SteveHarperrippleon
      @SteveHarperrippleon 12 дней назад

      @@dps8629@dps8629 Hey, if you have barriers, I'm happy to talk to you about them and see where or if I can help. I promise no cat posters. Just to let you know, the video isn't a panacea, nor was it designed to be a one-size-fits-all kind of video. I get everyone has different perspectives and it's these perspectives that lend themselves to conversation and dialogue, much like we are having here. You never know why someone ends up in your life's path, but if you don't take the time to explore it, then you may be missing out on something really great. My D+ video might have cracked the door open just a tiny bit and led you here, but let's see if we both have what it takes to keep the door open or at least keep it from slamming shut. And thank you for the apology - though one wasn't necessary. It's okay to call it like you see it. That's what makes this thing called the Internet so great. But just know, I am not letting you off that easy and I am truly holding space to see if there's still yet a Ripple here to be created.

  • @Md.ShahinAlams
    @Md.ShahinAlams 19 дней назад

    Great content! Finding time for self-care is so important, and this video touches on key points. To reach an even wider audience, consider optimizing the video title and description with targeted keywords and a more engaging format. Small changes can lead to big results in views, likes, and engagement! I'd be happy to help if you're looking to boost your video's visibility.

  • @andrewwoode
    @andrewwoode 28 дней назад

    Thanks

  • @Maurycy5
    @Maurycy5 Месяц назад

    This appeared in my recommendations randomly and the relatively short length coupled with the somewhat catchy title and a kind looking person in the thumbnail made me intrigued. I was really hoping for an interesting take on the statement from the title. It pains me that this turned out to be... trivial.

    • @SteveHarperrippleon
      @SteveHarperrippleon Месяц назад

      I'm sorry to hear you were disappointed. Curious in what regard you thought it was trivial? Did you take anything from it?

  • @RaminJahediOpticTour
    @RaminJahediOpticTour Месяц назад

    Amen brother

    • @SteveHarperrippleon
      @SteveHarperrippleon Месяц назад

      Thanks for watching sir! I owe you an email response on the other thing.

  • @scottcohen6010
    @scottcohen6010 Месяц назад

    Amen

  • @lgh1551
    @lgh1551 Месяц назад

    Yes, Steve, lad. This is true. God bless.

  • @FrederikHrusc
    @FrederikHrusc Месяц назад

    I dont want to relive watching this video.

  • @JosephFusco
    @JosephFusco Месяц назад

    Nicely done!

  • @Juustovastaava
    @Juustovastaava Месяц назад

    I wish i had a place like that looks nice

    • @SteveHarperrippleon
      @SteveHarperrippleon Месяц назад

      Thank you. Where do you record now? Honestly, until I got a little nutty, I was just recording in a corner office.

  • @doakturner1110
    @doakturner1110 Месяц назад

    Jennifer ROCKS such an awesome woman I've been blessed to know several years!

    • @SteveHarperrippleon
      @SteveHarperrippleon Месяц назад

      Thank you for watching sir. Jennifer is amazing. I am so excited to see where this portion of her entrepreneurial journey takes her.

  • @SteveTlapek
    @SteveTlapek 2 месяца назад

    Great video with a very honest and helpful message. Thanks!

  • @RetreatHacker
    @RetreatHacker 2 месяца назад

    Pretty cool

    • @SteveHarperrippleon
      @SteveHarperrippleon 2 месяца назад

      Hey if you are in Austin, we'll be doing another this Friday! Come join us!

  • @DrAshaPrasad
    @DrAshaPrasad 2 месяца назад

    Haha... oh my, they should try doing business in Europe. It's all about Life -Work Balance. Happy, healthy employees are more productive, well-rested, and ready to work when on the job.

  • @yveblyth5030
    @yveblyth5030 2 месяца назад

    You sound like a really lovely person😊

    • @SteveHarperrippleon
      @SteveHarperrippleon 2 месяца назад

      Why thank you for saying that. I try. Not sure if I am always successful but I give myself an A for effort at least. Thanks for watching!

  • @suzysoulshine5344
    @suzysoulshine5344 3 месяца назад

    You are a FORCE, my friend! I’m sure you’ll be back on the field in no time! ⚽️ 🏃

  • @SteveHarperrippleon
    @SteveHarperrippleon 3 месяца назад

    The honesty Jen shares in this podcast is so inspiring. Thank you Jen Mac for being such an amazing guest!

    • @jenmacgil
      @jenmacgil 3 месяца назад

      Appreciate your kind words Steve, thank you!

  • @AntoinetteGriffin
    @AntoinetteGriffin 3 месяца назад

    awww--thank you Steve! You made my day! I appreciate you!!

  • @mr.ofromthestore
    @mr.ofromthestore 4 месяца назад

    Great, video keep up the good work

  • @AlfredPoor
    @AlfredPoor 4 месяца назад

    This is a great concept. Mark Bornstein of ON24 has said "There's a difference between interest and intent." It's so easy to be led astray by false approval.

  • @DrAshaPrasad
    @DrAshaPrasad 5 месяцев назад

    Thanks Steve for this reminder. We are all human beings and have the same challenges and feelings... when we can connect with no judgment, it is always the best chance of building long-lasting relationships

    • @SteveHarperrippleon
      @SteveHarperrippleon 5 месяцев назад

      Without question. Speaking of which...when are we connecting again?

  • @zachjharper
    @zachjharper 5 месяцев назад

    Love it!

  • @DrAshaPrasad
    @DrAshaPrasad 5 месяцев назад

    You are a master connector Mr. Ripple

    • @SteveHarperrippleon
      @SteveHarperrippleon 5 месяцев назад

      I need you as my agent. How much commission with you charge me?

  • @DrAshaPrasad
    @DrAshaPrasad 5 месяцев назад

    Overwhelm is the state of affairs these days :) I am a big list person as well and mind mapping constantly, it helps me get it out of my head and its easier for me to handle one thing at a time. Thanks for sharing this topic Steve, very helpful

    • @SteveHarperrippleon
      @SteveHarperrippleon 5 месяцев назад

      Thanks for watching my friend! You and I need to talk about Mind Mapping. I've tried and it just plain doesn't work for me. I'm curious how you are doing it.

  • @LeanneVenier
    @LeanneVenier 5 месяцев назад

    Absolutely, Steve! 💯 ...some next steps just take us a little longer than others! LOL but better late than never and the universe usually provides the perfect timing when you set that as your intention! 😊

  • @DUSTINLUCY
    @DUSTINLUCY 6 месяцев назад

    Great interview! New Mexico dudes with so much good info.

  • @Jennyocracy
    @Jennyocracy 6 месяцев назад

    AMAZING

  • @josephhouse4819
    @josephhouse4819 6 месяцев назад

    Are you down with opp

    • @SteveHarperrippleon
      @SteveHarperrippleon 6 месяцев назад

      Totally had that song running through my head when I did this video. "Down with opp. Yeah you know me!"

    • @SteveHarperrippleon
      @SteveHarperrippleon 6 месяцев назад

      And thank you Joseph for watching! It really does mean a lot to me. So thank you!

  • @LeanneVenier
    @LeanneVenier 7 месяцев назад

    Lol. Awesome, Steve! Spot-on! Dont be a poser! ❤❤❤

  • @MrSerghei1981
    @MrSerghei1981 7 месяцев назад

    It's a good explanation for that - it's because of memories 😢

  • @thecourier2018
    @thecourier2018 7 месяцев назад

    You get a custom to the speed of time. As it kid it was, a minute felt like an hour, an hour felt like a day, a day felt like a week, a week a month, a month a year. As an Adult, a year feels like a month, a month feels like a week, a week feels like a day, a day feels like an hour, and an hour feels like a minute.

  • @mannyak832
    @mannyak832 7 месяцев назад

    so true bro!!!

  • @paulstevenson6975
    @paulstevenson6975 7 месяцев назад

    Wow. Game changer in almost the first sentence! You do know that this is all complete nonsense, I presume?

    • @SteveHarperrippleon
      @SteveHarperrippleon 7 месяцев назад

      I'm curious why you say that? Did you listen to the whole interview? Any specific questions you have on the technology, I have no doubt Lark would be game to answer.

  • @GBrianBenson
    @GBrianBenson 7 месяцев назад

    Honored to call you my friend Brother Steve.

  • @JosephFusco
    @JosephFusco 9 месяцев назад

    It's just marketing, right? And marketing and advertising is a tax companies pay for being unremarkable.

    • @SteveHarperrippleon
      @SteveHarperrippleon 9 месяцев назад

      You are right. I love that statement. May I borrow it? Giving you full credit of course.

    • @JosephFusco
      @JosephFusco 9 месяцев назад

      @@SteveHarperrippleon Haha! I heard somewhere many years ago, but I don't know where or who!

    • @SteveHarperrippleon
      @SteveHarperrippleon 9 месяцев назад

      @@JosephFusco Then it's yours as far as I am concerned. :)

  • @carrievanston3656
    @carrievanston3656 10 месяцев назад

    I love this! Great reminder!! 😀👍

  • @normank1144
    @normank1144 Год назад

    'promo sm' 👉

  • @SteveHarperrippleon
    @SteveHarperrippleon Год назад

    This is an example of just how crazy some parents take youth sports - apple.news/A18v7stlzRiKAcuHowUVIiQ

  • @DrAshaPrasad
    @DrAshaPrasad Год назад

    Love this Steve.. it is so true. We all have our own set of skills and working together is so important.

  • @lethabozitha7692
    @lethabozitha7692 Год назад

    You right

  • @lizhandlin6906
    @lizhandlin6906 Год назад

    This video made my entire day. I read it in the hair salon and my hairdresser was so moved. Thank you for being a great friend and the BEST rippler.

  • @cynthiaberg899
    @cynthiaberg899 Год назад

    Thanks so much for mentioning TellMe Insight Cards!!! So glad you love them.

  • @tommyobama7811
    @tommyobama7811 Год назад

    No.

  • @cpt.lando333
    @cpt.lando333 Год назад

    Thank you

  • @RaminJahediOpticTour
    @RaminJahediOpticTour Год назад

    Great podcast. You both are amazing!

  • @fitnessh2o
    @fitnessh2o Год назад

    Big thanks for sharing this video..nice one!!

  • @SteveHarperrippleon
    @SteveHarperrippleon Год назад

    Ted Rubin is the man!

  • @mehdibarzali3952
    @mehdibarzali3952 Год назад

    Hi 1st comment ➕ 1st like ❤🧡💛💚💙💜<3

    • @SteveHarperrippleon
      @SteveHarperrippleon Год назад

      Thanks for watching Mehdi!

    • @mehdibarzali3952
      @mehdibarzali3952 Год назад

      @@SteveHarperrippleon NP my friend If you're confused by my name Im Moroccan

    • @SteveHarperrippleon
      @SteveHarperrippleon Год назад

      @@mehdibarzali3952 I play soccer with a Moroccan guy. Good people and grateful to know you! How can I help you create some positive Ripples in your world?

    • @mehdibarzali3952
      @mehdibarzali3952 Год назад

      @@SteveHarperrippleon Honestly you are most welcome but if you really REALLY wanna help me you could prove W. Sahara is and has always been Morocco if you believe in it cuz people all around SM(social media) are saying W.Sahara is one thing and Morocco is another and it just made me real mad lately BTW you might be suprised but I'm 12🤣

    • @mehdibarzali3952
      @mehdibarzali3952 Год назад

      Go and ask people there most will tell you they are Moroccan