- Видео 139
- Просмотров 267 769
DevRev
Добавлен 13 июл 2021
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most - and creating a company-wide culture of product and customer-centricity.
DevRev takes a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact - with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams.
DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley.
DevRev takes a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact - with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams.
DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley.
How AI transforms search and workflows | Effortless 2024
Why are developers and customers still wasting time on tedious searches?
AI can do more than assist-it can automate complex tasks and give you back the time to focus on what truly matters.
Efficiency isn’t just a choice anymore, it’s a necessity.
Take the next step.
Register now for Effortless 2024 and discover a smarter, faster way to work: dvrv.ai/3Y4wZHH
#Effortless2024 #AIandDesign #BayArea #Events #AIinHeart
AI can do more than assist-it can automate complex tasks and give you back the time to focus on what truly matters.
Efficiency isn’t just a choice anymore, it’s a necessity.
Take the next step.
Register now for Effortless 2024 and discover a smarter, faster way to work: dvrv.ai/3Y4wZHH
#Effortless2024 #AIandDesign #BayArea #Events #AIinHeart
Просмотров: 94
Видео
Why Billion-dollar companies still fail customers | Effortless 2024
Просмотров 8914 дней назад
Billion-dollar revenue, but still failing customers? The real issue isn’t the tools-it’s the silos between teams. AI alone won’t fix it-it takes a cohesive platform that unites product, people, and customers to drive real, lasting change. Find out how at Effortless 2024. Haven’t registered yet? Do it now: dvrv.ai/3NbVwEq #Effortless2024 #AIandDesign #BayArea #Events #AIinHeart
Workflows: AI-powered no-code personalized automations
Просмотров 2522 месяца назад
Create custom workflows without coding. DevRev's workflow engine offers easy-to-use tools for building personalized automations for your organization. With pre-built library of AI-powered nodes, you can quickly implement advanced features like intelligent search, clustering, and analysis.
Support like a lightning fast pit-crew: DevRev's SLA
Просмотров 1172 месяца назад
DevRev's new SLA feature gives you complete control over your support performance. It helps businesses improve customer support performance by providing granular insights, automation, and real-time monitoring. By setting clear SLAs, tracking performance, and taking proactive actions, businesses can enhance customer satisfaction and drive operational efficiency. Set clear goals, track progress, ...
Transforming Customer Support Replacing Zendesk with DevRev
Просмотров 2842 месяца назад
Missed our live webinar on 'Transforming Customer Support: Replacing Zendesk with DevRev'? Watch the recording now to revisit the key takeaways: 1. Seamlessly transitioning from Zendesk to DevRev, with minimal disruption and maximum impact. 2. Boosting agent productivity, reducing response times, and enhancing overall customer satisfaction with DevRev's modern, integrated platform. 3. A compreh...
DevRev Airdrop
Просмотров 582 месяца назад
DevRev is elevating the game with exciting updates! Watch the video to discover why DevRev's Airdrop remains a customer favorite. DevRev's Airdrop is a comprehensive migration and sync tool that simplifies the transition process by eliminating the need for third-party services. It provides a robust set of features to ensure a smooth and efficient migration of data from all your existing systems...
“Challenging The Status Quo in Tech” featuring Dheeraj Pandey and Rohit Toshniwal
Просмотров 1732 месяца назад
DevRev and Leo Capital brought together two industry giants, Dheeraj Pandey, Founder & CEO of DevRev, and Rohit Toshniwal, Co-founder of Sprih, for an exclusive fireside chat. They discussed the art of disrupting the status quo, sharing their insights on overcoming challenges, scaling startups, and the future of tech. Their perspectives were not only insightful but also incredibly inspiring, he...
Delivering Exceptional Customer Service with Automations Powered by DevRev’s Native Workflow Engine
Просмотров 1973 месяца назад
Missed our live webinar? Watch the recording now to discover how DevRev Agent OS can transform your customer support operations with its powerful, extensible workflow engine. What you'll learn: 🔧 Building complex, customizable workflows that integrate seamlessly with your existing tools. 📈 Enhancing agent productivity, SLA performance, CSAT, and achieving cost savings with native workflow autom...
Delivering customer delight with AI
Просмотров 1143 месяца назад
DevRev, in collaboration with Support-Driven, hosted an inspiring webinar featuring two exceptional women leaders in customer support: Andrea Silas, President of Technical Support at DreamHost, and Jenny Chudy, Director of Customer Contact Center at Prime Group Holdings. Sharing their journeys from entry-level roles to executive positions, these leaders explored how AI is transforming customer ...
DevRev on DevRev: Support Automations with Customer Experience Engineers.
Просмотров 2534 месяца назад
DevRev on DevRev: Support Automations with Customer Experience Engineers. DevRev's virtual session on support automations, led by our Customer Experience Engineers, dived into streamlining workflows. We covered managing bug tickets, handling feature requests, and enhancing the support process through automation. Attendees received valuable recommendations from our Support Engineers on improving...
Embracing AI Powered Support
Просмотров 984 месяца назад
Embracing AI Powered Support by Elec Boothe and Mollie Holland Elec Boothe elaborated on Bolt's seamless transition to DevRev using Airdrop, highlighting the platform's capacity to streamline operations and empower support agents and customers. Know more about Effortless New York 2024 here: dvrv.ai/4dRRrkO
Agent OS
Просмотров 5134 месяца назад
Manoj Agarwal - Co-founder and President, DevRev Haritha S Ramakrishnan - Product, DevRev Aditi Mishra - Product Marketing, DevRev “Two AI agents can collaborate to solve a harder problem and bring in a human when it's needed” The session explored AI collaboration, emphasizing how two AI agents can solve tough problems and involve humans as needed. Manoj, Aditi, and Haritha elaborated on this, ...
Timeless Legacy
Просмотров 284 месяца назад
Timeless legacy: Product design and storytelling at The New York Times Georg Petschnigg - SVP and Head of Product Design, The New York Times “The product should feel bespoke and tailored towards you” Georg Petschnigg spoke about the importance of designing products with the customer's perception in mind. It's all about ensuring that the final product makes customers feel understood and acknowle...
AI in the Enterprise Retrofit or Redesign
Просмотров 1064 месяца назад
AI in the Enterprise Retrofit or Redesign
AI in the Enterprise Retrofit or Redesign: Part 2
Просмотров 364 месяца назад
AI in the Enterprise Retrofit or Redesign: Part 2
Game Set Match Elevating India with Sports and Tech Innovation
Просмотров 114 месяца назад
Game Set Match Elevating India with Sports and Tech Innovation
Opening Keynote: Fireside chat with Neelkanth Mishra and Ramesh Lakshminarayanan
Просмотров 1614 месяца назад
Opening Keynote: Fireside chat with Neelkanth Mishra and Ramesh Lakshminarayanan
Welcome Entertainment by Actor Vishal Malhotra
Просмотров 334 месяца назад
Welcome Entertainment by Actor Vishal Malhotra
AI-powered support automation with DevRev
Просмотров 3505 месяцев назад
AI-powered support automation with DevRev
The value of Essentialism - Using AI and Design to maximize customer impact
Просмотров 4575 месяцев назад
The value of Essentialism - Using AI and Design to maximize customer impact
How Spotnana uses support insights in its VoC program
Просмотров 1006 месяцев назад
How Spotnana uses support insights in its VoC program
❤nice
😠 *promosm*
Outstanding as usual!
Fantastic work Dheeraj and Manoj!
Sounds like a great event at the convergence of GenAI, SaaS and India opportunity!! Could you upload the event highlight video too, @CNBC-TV18 Thanks in advance!
Hi Prasoon. Thanks much for your support. You can watch the full event highlights video here: ruclips.net/video/0J_6a-UDrPg/видео.html
stupid video! fire ur marketing team, doesn't tell anything abt company or product
Nice summary, well wishes Dheeraj & team
Great job!
It really unique and great idea. Especially developer get motivation like my code has real impact to end user. I think it great motivation then your developer monthly pay.
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"Devil is in the defaults" - loved it! so true
WOW very cool!!
Simply amazing Broadcast. It's fascinating to see how visionary people think over future and technologies. Thanks for having this discussion on a public platform, looking forward to many more.