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Dear Sir/Mam, Please be informed that the customer needs to visit the nearest branch and submit the required form to update their mobile number and email ID in their account, as well as in their MeroShare account.For more information, you can Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Mam, thank you for reaching out to us. To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, thank you for reaching out to us. To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, thank you for reaching out to us. To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us. Please call us at 015970020 from your registered mobile number so we can assist you in resetting your mobile banking password. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Madam, Please be informed that you can contact our overseas staff to change your mobile number. You can find the contact information for our overseas staff in the following link: www.siddharthabank.com/remit >> Track Contact Person>> Select country >> Click on “Search” If you are not residing in the mentioned countries, you will need to visit the nearest branch during your next visit to Nepal. For more information, you can Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Mam, Please be informed that the guardian of the minor needs to call 015970020 from their registered mobile number to reset the password. Alternatively, the guardian can visit the nearest branch and submit the required form. For further assistance you can Send us a message via Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919. Thank you, Siddhartha Care.

Dear Sir/Mam, thank you for reaching out to us. To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, thank you for reaching out to us. To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, We apologize for the inconvenience caused to you.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Please elaborate on your concern by calling us at 015970020 or emailing us at customercare@sbl.com.np. This will allow us to check the application status and provide you with the necessary information. For further assistance you can Send us a message via Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 Thank you, Siddhartha Care.

Dear Sir/Mam, Please elaborate on your concern by calling us at 015970020 or emailing us at customercare@sbl.com.np. This will allow us to check the application status and provide you with the necessary information. For further assistance you can Send us a message via Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 Thank you, Siddhartha Care.

Dear Sir/Mam, please elaborate on your concern by calling us at 015970020 or emailing us at customercare@sbl.com.np. This will allow us to check the application status and provide you with the necessary information. For further assistance you can Send us a message via Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Please elaborate on your concern by calling us at 015970020 or emailing us at customercare@sbl.com.np. This will allow us to check the application status and provide you with the necessary information. For further assistance you can Send us a message via Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 Thank you, Siddhartha Care.

Dear Sir/Mam, If you're having trouble installing our mobile banking app, it could be due to a few reasons. First, make sure your phone is compatible with the app. Next, check if you have a stable internet connection. It's also important to ensure you have enough storage on your device. Sometimes, updating the app store or clearing its cache can help resolve issues. Additionally, check if any security settings are blocking the installation.For further assistance you can Send us a message via Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Mam, Please be informed that to apply for the ECOM card, you will need to visit our nearest branch along with your original PAN card and one passport-sized photo. For further assistance, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us. You can contact us via phone at 015970020, email at customercare@sbl.com.np, or send message through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us. However, we did not fully understand your concern. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, We apologize for the inconvenience caused to you. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, We apologize for the inconvenience caused to you. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, Please be informed that a certain charge will be applied to your registered SIM when sending the SMS..For more information, you can Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Mam, We apologize for the inconvenience caused to you. However, we did not fully understand your concern. To address your concerns effectively, please contact us via phone at 015970020, email at customercare@sbl.com.np, or through the authorized Facebook messenger of Siddhartha Bank or WhatsApp at 9851242919 or Viber at "Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare." This will enable us to assist you promptly and efficiently. Thank you, Siddhartha Care.

Dear Sir/Mam, you can redeem the Siddhartha reward points by logging in to Siddhartha BankSmart XP mobile app or web version, you can see option of Siddhartha Rewards from where you can redeem your accumulated points for a variety of rewards, including free mobile top-ups, ISP services, TV subscriptions, airline tickets, insurance, software, hotel bookings, holiday experiences, marketplace purchases, gift cards, and other exciting benefits spread across various categories.For more information, you can visit this link rewards.siddharthabank.com/AboutUs.aspx or Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Mam, Please be informed that you can open saving account in 0 balance too. It varies as per product you choose, Kindly go through the following link regarding account opening openaccount.siddharthabank.com/ For more information, you can also call us directly at 015970020, or email us at customercare@sbl.com.np, or visit your nearest branch. Thank you, Siddhartha Care.

Dear Sir/Madam, You can open an online Demat account from abroad by visiting the website onlinedemat.siddharthacapital.com/ to initiate the registration process. Once you have completed the online form and submitted the necessary documents, you will need to verify your account after receiving the Demat account number. For verification, you can schedule a meeting through the video banking service using the link videobanking.siddharthabank.com/dmat. This process allows you to open and verify your Demat account remotely, even if you are abroad. For more information, you can Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Madam, Please be informed that a stamp pad is indeed a required item for completing the Video KYC verification. While you can open your account from home using the Video KYC method, having a stamp pad is essential for this process. So please arrange the stamp pad and join accordingly. For more information, you can Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Madam, Please be informed that you can also use an international mobile number when opening an account online. Please note that after you receive your account details, you need to activate your account by using Video KYC via this link: videobanking.siddharthabank.com/account-onboarding For more information, you can Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or WhatsApp at 9851242919 or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Mam, Thank you for reaching out to us.To address your concerns effectively, please elaborate your concern by calling us at 015970020 or by emailing us at customercare@sbl.com.np , This will enable us to assist you promptly and efficiently. We are available at your service 24/7. Thank you, Siddhartha Care.

Dear Sir/Madam, Please be informed that account holders must visit the nearest branch or representative office to change their mobile number due to security concerns. If you are residing in a location where we have overseas staff, please contact our representatives in Qatar, UAE, Japan, or South Korea. You can find the contact information for our overseas staff in the following link: www.siddharthabank.com/remit >> Track Contact Person>> Select country >> Click on “Search” If you are not residing in the mentioned countries, you will need to visit the nearest branch during your next visit to Nepal. For more information, you can Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.

Dear Sir/Madam, We would like to inform you that account holders can directly call us at 015970020 from their registered mobile number to reset their password. Alternatively, you can visit your nearest branch, obtain the password reset form, and submit it at the branch. Please note that self-presentation is mandatory for this process. For more information, you can Send us a message via authorized Facebook Messenger or Viber at Siddhartha Bank Customer Care www.viber.com/siddharthabankcustomercare or email us at customercare@sbl.com.np. Thank you, Siddhartha Care.