Services Marketing: A Practical Approach
Services Marketing: A Practical Approach
  • Видео 40
  • Просмотров 120 819
Case Study - V
services marketing mix, training services marketing, agriculture extension services, religious marketing, special community development program, social marketing, Social marketing mix, additional marketing mix,
marketing.
To access the translated content:
1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation
The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video Text Track below the video.
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Видео

Case Study - IV
Просмотров 1,1 тыс.7 лет назад
health care services, professional services, consultancy services marketing, advertising services marketing, Marketing research, retail services marketing, To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text tr...
Case Study - II
Просмотров 1,5 тыс.7 лет назад
marketing of insurance services, bank marketing, market research and Indian banks, housing and financial intermediation, portfolio management service, factoring services marketing, mutual funds To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in...
Case Study - I
Просмотров 2,6 тыс.7 лет назад
tourism and travel services, hotel services, airline service marketing, railways service marketing, Transportation and logistics services, courier services marketing, Pipelines To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regi...
Case Study - III
Просмотров 1 тыс.7 лет назад
telecom services marketing, internet experience, media services marketing, newspaper marketing services, broadcasting services marketing To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books wh...
Consumer Protection
Просмотров 9807 лет назад
To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video Text Track below the video. Your feedback is highly ...
Providing Service Guarantees
Просмотров 3,6 тыс.7 лет назад
unconditional service guarantee To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video Text Track below the...
Managing Service Recovery
Просмотров 1,1 тыс.7 лет назад
Service recovery To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video Text Track below the video. Your fe...
Managing Customers
Просмотров 9377 лет назад
retaining current customers and customer lifetime value, customer lifetime value To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subt...
Pricing the Service
Просмотров 3,3 тыс.7 лет назад
conjoint analysis, activity based costing, value pricing, True economic value To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitl...
Managing Integrated Marketing Communications - II
Просмотров 1,1 тыс.7 лет назад
communication mix, Management of service promises To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video Te...
Managing Integrated Marketing Communications - I
Просмотров 1,2 тыс.7 лет назад
Integrated marketing communications, To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video Text Track belo...
Designing the Physical Evidence
Просмотров 1,1 тыс.7 лет назад
Physical evidence, physical environment, physical facilities, To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video ...
Managing Demand and Capacity - II
Просмотров 1,4 тыс.7 лет назад
yield management , waiting line strategies To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video Text Trac...
Managing Demand and Capacity - I
Просмотров 3,5 тыс.7 лет назад
demand patterns, Strategies for capacity and demand To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video ...
Managing Channel Conflict
Просмотров 5 тыс.7 лет назад
Managing Channel Conflict
Managing Service Delivery Channels
Просмотров 1,5 тыс.7 лет назад
Managing Service Delivery Channels
Educating Customers
Просмотров 1,1 тыс.7 лет назад
Educating Customers
Developing Service Personnel
Просмотров 1,8 тыс.7 лет назад
Developing Service Personnel
Segmenting the Market, Targeting and Positioning
Просмотров 1,7 тыс.7 лет назад
Segmenting the Market, Targeting and Positioning
Exploring Marketing Oppurtunities
Просмотров 1,3 тыс.7 лет назад
Exploring Marketing Oppurtunities
Exploring Marketing Oppurtunities - I
Просмотров 1,5 тыс.7 лет назад
Exploring Marketing Oppurtunities - I
Services Marketing Process
Просмотров 8 тыс.7 лет назад
Services Marketing Process
Understanding the Micro-Environment - II
Просмотров 2,2 тыс.7 лет назад
Understanding the Micro-Environment - II
Services Marketing Research
Просмотров 2,3 тыс.7 лет назад
Services Marketing Research
Understanding Consumer Behaviour
Просмотров 1,4 тыс.7 лет назад
Understanding Consumer Behaviour
New Service Development
Просмотров 3,7 тыс.7 лет назад
New Service Development
The Service Product
Просмотров 4,2 тыс.7 лет назад
The Service Product
Service Quality - II
Просмотров 1,4 тыс.7 лет назад
Service Quality - II
Service Quality - I
Просмотров 2,2 тыс.7 лет назад
Service Quality - I

Комментарии

  • @MargaretHall-n5f
    @MargaretHall-n5f 4 дня назад

    Carter Mill

  • @user-rs1uw8ou4p
    @user-rs1uw8ou4p 6 месяцев назад

    This is not a explanation .. only slidee reading 😢

  • @AdUpUp
    @AdUpUp Год назад

    This was very helpful! Thank you’

  • @dishudefaulter3716
    @dishudefaulter3716 Год назад

    i can also read sir , but we need explaination in hindi

  • @bhavanasharma15
    @bhavanasharma15 Год назад

    Thank u so much sir for this vdo

  • @tanushkasoni5908
    @tanushkasoni5908 Год назад

    Sir read to hum b kr sakte ha . Ye sun ne. Nahi aye the . Haye haye pura tym khrab krdiaaa😢😢👿

  • @danishyounis7244
    @danishyounis7244 Год назад

    Sir give lecture on service guarantee and iso 10001......

  • @sillahlamzo7092
    @sillahlamzo7092 2 года назад

    Thank you very much. It helps me greatly.

  • @fitrisinambela1308
    @fitrisinambela1308 2 года назад

    thank you for your sharing

  • @pratiksingh6856
    @pratiksingh6856 2 года назад

    Wowww 😂

  • @tushartomar6717
    @tushartomar6717 3 года назад

    cant able to understand anything.... teaching nhi aati

  • @jubileegogoi2203
    @jubileegogoi2203 3 года назад

    Thank you sir for providing us the notes

  • @rahulkukreja4847
    @rahulkukreja4847 3 года назад

    Bekar

  • @garimajain8100
    @garimajain8100 3 года назад

    When u gonna provide notes

  • @shreyashavaldar2076
    @shreyashavaldar2076 3 года назад

    Even professional services are for profit right? Why they're not under for profit service?

  • @tharunmangattil2759
    @tharunmangattil2759 3 года назад

    👍

  • @akasharya1751
    @akasharya1751 4 года назад

    angrej ka bchcha hoga jese english bolne ki sochi bhi q tune

  • @akasharya1751
    @akasharya1751 4 года назад

    chutiye Buddhhe reading to hum bhi kr skte h...video bnata h to explain kr deta

  • @kingston99
    @kingston99 4 года назад

    Sir, you can only read the slides- I must say your eyesight is perfect but delivery a lecture is zero. If you were in my class for a presentation I would have given you zero marks.

  • @nisarahmed9970
    @nisarahmed9970 4 года назад

    Super sir and thanks

  • @yoyoyadav3570
    @yoyoyadav3570 5 лет назад

    Aabe mujhe padhane aata hai

  • @banjitdeka5043
    @banjitdeka5043 5 лет назад

    👍👍👍👍👍

  • @SRT_SHORTS0001
    @SRT_SHORTS0001 5 лет назад

    He is just dictating not explaining well Kind-a waste if time to watch this video

  • @heyguys6360
    @heyguys6360 5 лет назад

    Superb ....

  • @Purple-be5qy
    @Purple-be5qy 6 лет назад

    Thank You :) Great video !!

  • @Nikhil-ji8dp
    @Nikhil-ji8dp 6 лет назад

    Explain also in hindi

  • @amaindhucon2066
    @amaindhucon2066 6 лет назад

    very very bad teaching first learn and u can publish the vedio u r copying frm google and u r taking lesson thiz not proper way teaching u r not give cln nd clr information jut saw the paper nd u r explaing wht this sir

  • @Dhamaka333
    @Dhamaka333 7 лет назад

    Very bad teaching... Learn first teach later.