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One of my favourite rounds. Very childish and amazingly funny 😂😂. Stephen's response is amazing and the school boy antics are quality...👍🤣🤣🤣

or a slave.

Chortle-chortle, those licence paying poor people and their miserable jobs. We really mustn't expect any better from them! Chortle-chortle... 😂👍

Can the US adopt this please?

This was my breakup song

Hehehe ya my friends and me got moved up a floor to another table as well in chinese resteraunt near soho .honestly didnt mind

Wow now that's a wonderful song choice. Great video thnx!

Just so you know. This video showed up when i was looking for mystrade. I never thought about sherstrade once in my life. I saw this and was like "hm, kinda weird, but i could see how it works". But few days after seeing this video i was like "hmm, i wonder if there's fanfiction about them..." and i'm no longer who i was before and now i ship them so damn hard.

That’d be Wn Kei , legend

Of course, bad customer service is " You've given me money, now ur my bitch. hahahahaha"

「こんなにいいとは思えない」、

Love this! Ship them sooo hard!!

In the 1983 non fiction book Hackers: Heroes of the Computer Revolution by Steven Levy there's a passage where the MIT hackers order something in Chinese that the manager thinks they won't be able to handle: "You can't eat! No taste! No taste!"

And that restaurant would be Wong Kei. Not the same now sadly...

I was in a supermarket last year and couldn’t find the chutney I wanted so asked a member of staff who huffily led me to the right place. I tried to lighten the situation by saying “Oh, it was there, I should have worn my glasses!” to which he replied completely deadpan “Well yeah, that’s what they’re for.” Can’t argue with that logic. I took no offence at all. Anyone who’s worked im retail knows how shitty it is, and it’s natural to be grouchy.

Förlåt, men jag trodde först att det var en sketch . Vafan är det här för skämtarrangemang? Har Körberg blivit akut senil!? Det här är DÅLIGT. Sluta berömma per automatik och använd ditt eget omdöme.

I'm American and mostly agree with this. The "put on a shit-eating grin as you perform drudgery or something else you loathe" mentality has always baffled me. Just do your job to the best of your ability and go about your day. But the thought of working in sales, retail, marketing, etc. makes me want to jump out of a 10 story window head-first so I die on impact and I enjoy working in IT so... maybe I'm a wee bit biased.

David Mitchell - caring conservative. I love this man.

Han är bara bäst! 😊

❤❤❤❤❤❤❤

They're right. British customer service is horrendous. It's shockingly bad sometimes.

I work in retail. Yes, sometimes we are grumpy. Often awful contracts, awful hours, minimum wage, never a weekend off, not a chance to book your holidays during Christmas, New Year, Easter, summer holidays, half term, standing on our feet for HOURS (at my job, a 6 hours shift doesn't include a break, for a 8 hours shift we get 20 minutes!) etc...and guess what? We MUST smile, we MUST be polite even when we're treated like garbage, when people insult us, yell at us, complain about ridicolous things and so on. I worked in a place where, if you didn't seem very enthusiast, you were reprimended by the managers. But hey, I don't have the money these guys have, but I still have to pay rent and bills, I still need to eat! So yes, we have to pretend to be happy all the time because we need that paycheck. Probably they spend the same amount of money I earn in a month just at Costa Coffee.

I want that in johnlock be frendship like in sherstrade. Nobody beat on face. (I don't know english, and to lazy for open google))

You have to fake it at an interview because otherwise how can you fake it for a customer. It's still a test and you either pass or fail.

This is my favorite song❤❤❤

You don’t have to be Swedish to love this song and Tommy’s singing it!

haha that is almost certainly the wong kei that Phil is referring to. Been there a few times myself it's fucking brilliant

Do you want to work for an award-winning company? Do you have an outgoing personality and a 'can do' attitude?... If the answer is yes then you're as full of shit as we are. Welcome aboard.

I totally agree with Mitchell's sentiments here. Unfortunately though, we're shifting inexorably towards that pathetic, false, cheese-fuelled American nonsense. Can't buy a bloody sandwich without some fucker demanding that I should have a good day. Fuck off. YOU have a good day, I'll make my own decision thank you. Trying to get a bit of kip on the train and what have you got? "We apologise profusely for the 30 second delay to your service, here are 17 reasons for this tiny, insignificant delay and I sincerely hope this doesn't cause you too much convenience and wish you all the best for your onward journey, on behalf of the train company may I...." SHUT THE FUCK UP. I know this all happens because other bastards complain that they don't get enough information, but I long for the days when the train would just trundle on in relative peace and you didn't give a shit if it was ten minutes late. And every conductor on my train line now thinks he's a stand-up comedian - you don't have to be hilarious to make announcements and check tickets, just do your job and leave the bloody public address system alone.

And the incompetent Jo Brand didn't even flap a gum. Marvelous

dumb

"why do you want to work for tesco?" because I like not starving to death and Sainsbury's isn't hiring at the moment

A Chinese Basil Fawlty? I'd pay good money to see that.

I disagree with Mitchell on the point of customer service. Why take it out on the customer? Essentially that is what you are doing when you're short "about your job". It reflects badly on you and is certainly rude to the person you meet.

Well if that impresses you definitely fly Air Canada. They take your type of "service" to a whole new level.

Nothing worse than explaining for the 100th time in a week that yes, we do have to go through ID even though I called you, yes I know we've spoken before but it's the rules, no I'm not a stupid robot, my supervisor will just explain this to you again, and by the way we could have got through ID by now. Got out of customer service to take a job at half the pay. Best decision I ever made. I was always polite and deferential, but I don't judge people who aren't. Most of the time, if you think the customer service agent is being moody or difficult or whatever, it's because you, the customer, are a massive arsehole.

Ahh The Wong Kee in Chinatown. Go and see for yourselves.

On the other side of this, my fiancé is American and it still freaks me out that he'll just start up a conversation with people in shops. I'm British and try and find how I can interact with as few people as possible.

reading these comments, it's so easy to identify the people who've never worked in a customer-facing environment, or with retail managers.

The more I think about this clip the more it annoys me. Mainly because people doing their jobs badly just spreads the misery around and whether you like it or not David Mitchel, some of your £7.20 or w/e minimum wage is these days IS for you to do your job properly and if you don't want to meet your contractual obligations; employers shouldn't be forced by law to pay you wages. What I find particularly frustrating about it is that EVERYONE agrees these jobs are menial and easy; so there shouldn't be any struggle to perform them to an adequate standard. Being a rude cunt to your customers because you don't like you own life choices isn't particularly excusable.

Phil Jupitus is talking about Wong Kei's in Chinatown, awful place.

I had exactly the same thing happen to me in Won Kei's in wardour St I thought it was kind of funny but won't go back.

Yes, that Chinese restaurant is written up as the rudest in London, and we were told if we wanted to sit together on the same table, to go home and eat in your own dining room! We were then shown the door!

Is Fry channelling UKIP with that suit? Disappointing.

It’s a watertight argument but still, manners cost nothing

About forty years ago some friends and I frequented a pub in the Queens Park area of Brighton, specifically because the landlord WAS so outrageously rude...I swear it brought him in loads of trade...

"It's the sign either of a liar or a moron". David Mitchell is brilliant.

Oh, the days when QI was funny.

There are about 7.3 bilion people on this shitty planet, why should I pretend to like anyone of them? At work I have a whole bunch of idiots underneath me, no one is speaking my language or wants to understand it or at least tries to understand it. Why shou I care about anyone of them? They shall do their work what they were hired for, if they can not do a simple task like hammering boards together the next idiot is waiting. I am not friendly, I am efficient. Thats it.

The restaurant he is referring to is called 'Wong Kei' in case anyone is wondering.