Видео 20
Просмотров 3 598

Jane Yu on Papa's Inaugural Transparency Report and Promoting Safety on Caregiving Platforms

40:36

Alice Hunsberger on Policy, Operations and Building a Successful Career in Trust & Safety

47:49

Content Policies: An Inside Look at How Online Platforms Try to Keep You Safe

29:42

Does Hinge’s Hidden Words Feature Make Online Dating Safer?

13:32

Double Click: The Adobe Terms of Service Controversy

10:01

TrustLab ModerateAI Demo

1:50

Heather Grunkemeier on Balancing Empathy and Well-Being as a Trust & Safety Professional

How can Trust and Safety professionals navigate promoting online safety and mitigating real world harms while also maintaining their own well-being?
In today’s episode of Click to Trust, we are joined by Heather Grunkemeier, Founder of Twinkle LLC and a seasoned Trust and Safety leader, who shares her personal journey through the highs and lows of working in this space. Heather discusses the mental health challenges faced by professionals in Trust and Safety and the importance of setting boundaries to prevent burnout. Drawing from her own experience, she provides invaluable advice on creating a sustainable work-life balance and the tools that have helped her along the way, including findi...

Видео

Jane Yu on Papa's Inaugural Transparency Report and Promoting Safety on Caregiving Platforms

40:36

Jane Yu on Papa's Inaugural Transparency Report and Promoting Safety on Caregiving Platforms

Просмотров 42Месяц назад

How can platforms safeguard vulnerable populations while meeting the needs of service providers? What roles do transparency and continuous education play in building trust and preventing incidents? Ensuring safety in caregiving platforms requires thoughtful strategies that go beyond the basics of vetting and monitoring. In today’s episode of Click to Trust, we are joined by Jane Yu, Head of Tru...

Alice Hunsberger on Policy, Operations and Building a Successful Career in Trust & Safety

47:49

Alice Hunsberger on Policy, Operations and Building a Successful Career in Trust & Safety

Просмотров 372 месяца назад

Maintaining trust and safety online is a delicate balancing act. What responsibility do platforms have to support their content moderators? What does it mean to be an ethical BPO? How can platforms promote user safety both on and offline? In today’s episode of Click to Trust, Alice Hunsberger, VP of Trust and Safety at Partner Hero, dives deep into the evolving landscape of ethical content mode...

Content Policies: An Inside Look at How Online Platforms Try to Keep You Safe

29:42

Content Policies: An Inside Look at How Online Platforms Try to Keep You Safe

Просмотров 902 месяца назад

Keeping users safe is a complex task for all online platforms. Many try to enact content policies to protect us from harmful content, but are those policies enough? And just how enforceable are they anyway? In this episode of Click to Trust, we examine the critical role content policies play in ensuring online safety. And to help us do that, we’ll hear from Sabrina (Pascoe) Puls, TrustLab’s Dir...

Does Hinge’s Hidden Words Feature Make Online Dating Safer?

13:32

Does Hinge’s Hidden Words Feature Make Online Dating Safer?

Просмотров 824 месяца назад

Dating apps let users transform virtual interactions into real-world meetings. So, how effectively are these platforms addressing the myriad safety challenges? In this episode of Double Click, we explore Hinge's latest initiative: Hidden Words. This user-driven moderation tool designed to empower daters by allowing them to filter out specific words, phrases, or emojis from their matches' first ...

Double Click: The Adobe Terms of Service Controversy

10:01

Double Click: The Adobe Terms of Service Controversy

Просмотров 9844 месяца назад

In this first episode of Double Clicks, a Click to Trust mini-series, we delve into the uproar caused among online creators when Adobe's updated terms of service sparked a heated debate. Allegations surfaced that Adobe might use user-generated content to train generative AI, leading to widespread concern about privacy and intellectual property rights. As social media ignited with screenshots an...

1:50

TrustLab ModerateAI Demo

Просмотров 2605 месяцев назад

Tired of juggling complex content moderation systems? Meet ModerateAI by TrustLab! ModerateAI blends advanced AI with human expertise for seamless content moderation. Key features: ✅ Smart review approach ✅ Seamless integration with existing systems ✅ AI classifiers and human reviewers working in sync ✅ Custom policy enforcement ✅ Comprehensive analytics dashboard Say goodbye to complex workflo...

Election Misinformation: Platform Challenges and Solutions with Tom Siegel

26:43

Election Misinformation: Platform Challenges and Solutions with Tom Siegel

Просмотров 736 месяцев назад

In this episode of Click to Trust, we draw our series of episodes about election misinformation to a close with an examination from TrustLab CEO Tom Siegel. From the need for collaboration between platforms to combat misinformation to the impact of algorithmic amplification on the spread of misinformation to the role of AI in both exacerbating and addressing the problem, several key themes have...

Measuring Misinformation with Xiaolin Zhuo

17:51

Measuring Misinformation with Xiaolin Zhuo

Просмотров 587 месяцев назад

In this episode of Click to Trust, TrustLab’s own Xiaolin Zhou about the European Union’s Code of Practice on Disinformation. The Code of Practice is a first-of-its-kind study that measures the prevalence and sources of misinformation across major social platforms. In our conversation, Xiaolin shared her team’s findings on online misinformation and the impact the Code of Practice can have on sl...

Populism in the Age of Social Media & AI, with Tom Davidson

33:38

Populism in the Age of Social Media & AI, with Tom Davidson

Просмотров 338 месяцев назад

2024 is a busy year for democracy! More countries will hold elections this year that at any point in the next two decades to come. So perhaps more than ever, it’s critical that we take a look at the growing amount of misinformation that threatens to influence or subvert these elections. In this episode of Click to Trust, we’ll hear from computational sociologist Tom Davidson about how misinform...

Misinformation Goes Social: Karishma Shah on Ensuring Election Integrity in the Era of Social Media

26:40

Misinformation Goes Social: Karishma Shah on Ensuring Election Integrity in the Era of Social Media

Просмотров 1438 месяцев назад

In this episode of Click to Trust, we’ll hear from Karishma Shah, Program Manager of News Integrity Parterships at Meta. In her interview with Carmo Braga da Costa, Karishma provides a behind the scenes look at how organizations like Meta are partnering with independent, fact-checking organizations to fight against misinformation. Karishma explains the full scope of the challenge presented by A...

Panicking Responsibly with Katie Harbath, Chief Global Affairs Officer at Duco Experts

32:32

Panicking Responsibly with Katie Harbath, Chief Global Affairs Officer at Duco Experts

Просмотров 1128 месяцев назад

2024 is a busy year for democracy! More countries will hold elections this year that at any point in the next two decades to come. So perhaps more than ever, it’s critical that we take a look at the growing amount of misinformation that threatens to influence or subvert these elections. In this episode of Click to Trust, we’ll hear from Katie Harbath, an expert in misinformation and election in...