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There has got to be a way to replace the entire wire harness. Whirlpool sells it for around $30

Everyone google whirlpool wire lawsuit. Its been updated.

Ive been keying all Whirlpool appliances in the box stores. A little bit of payback

Well said Brian! Can't agree more about lack of quality these days. I've made this repair twice now and the wires broke in different locations each time. Now some wires have broke at the location where they vertically enter the door, seen in your video around 15:17. At my wits end with this refrigerator. I feel at this point I have to take the door apart or replace the door?

haha, !st use or 24 hours... better than what I'm getting now. It just failed a couple of days ago. Haven't gone to check the wires still googling issue of my MSB27C2XAM00 but same ice maker setup.

Replace the door and remove and never reinstall the kick plate

I have the same problem sir u do good job 👏👍🏻👍🏻🫡

Does a singular male and female plug connector exist that the wires could be inserted into at the curve? This would make the job so much easier, all you would need to do is cut and strip all wires and insert them into each connector and then plug in. The plug connectors could act as protection where they bend. If only I were an electrician.

So I bought a new ice amker and installed it, but it still didn't work. The next day, I found this video. I looked at the bottom of the fridge and I found two broken wires just like in this video. I have to get some wires, solder, and/or some other connectors to splice it back together. That will have to be when the stores open tomorrow. It's not fixed yet, but I'm confident that this will fix it.

Thank you. Helped my 87-year-old in-laws with your ideas. LG just bought GE Brands. Wonder what demon designs will result from that

May the Lord have His hands of protection over you Noah as you go off to college. May everyone who comes into contact with you on campus and off, feel Jesus through you and the way you choose to live your life. I don't know you, but I know God does and He is going to use you in a mighty way for His glory. God bless you Noah son of God .❤

Engineers are paid to make Appliances break and buy new. Some of stupidest people are these engineers with zero common sense.

Our Maytag is just a couple of months old. Ice stopped working today. Piece of shit

Finally found your video. The problem was just as you described. I reconnected the wires (all of them) and I followed your modifications to the kickplate, put extra covering on the wire harness and removed all the pinchpoints at the frame and it moves freely now. It now twists instead of bending. I was going nuts troubleshooting this until I found your video. Thanks!

I'm just making ice cubes the old fashioned way

Finaly something I can use. Might need some extra wire though. Maybe speaker wire. Great video.

is the repair you did still standing strong one year later?

this video has made my life better, and helped me avoid the frustration of multiple repairs. Thanks my man

Everyone needs to contact their local Better Business Bureua about this problem. I recently did and am now trying to negotiate a solution . They (exe office) said this is first they heard of the problem.

Repaired (7) broken door wires . Still no ice or water.. possibly the valves under the refrigerator.

Am having the exact same problem right now. Am not an mechanical engineer, however, after watching your video I feel totally confident that I will be able to fix my problem. Great tutorial video! Thank you.😊

Thank you! Great video. I just found the same problem - every wire except the ground was severed. Took me about a full day to repair even with your excellent instructions. There is now a class action lawsuit - Costa, et al. v. Whirlpool Corp., Case No. 1:24-cv-00188-UNA, in the U.S District Court for the District of Delaware. I'm looking into joining it.

Great repair video Brian. I have a Whirlpool with 2 broken wires and will use your repair for reference to my repair effort some time this week. Thank you.

Thank you, that was great. I have the same problem. I think I can now be confident in fixing the wires

Exact same problem I’m having; did a poor sodder job that only lasted 1 month with my kids continuously stepping on the bottom plate while swinging the doors open like they are trying to achieve lift-off. Thanks for commiserating and showing your fix.

Exact same problem I’m having; did a poor sodder job that only lasted 1 month with my kids continuously stepping on the bottom plate while swinging the doors open like they are trying to achieve lift-off. Thanks for commiserating and showing your fix.

Great video Brian, I like the fact that you are so patient during this long process.

Awesome Video! I used new style heat shrink connectors with solder in them and a heat gun. Was hard to do laying on floor! Had to did twice i just added 3 inches of wire to make harness longer. Great Video!

If memory strikes me, right, whirlpool, makes a replacement component for this problem. And you have to take the door off to do it, but the wire loom is configured differently than the original and you could see where they lengthen it and require certain clips to go and all the jobs that I’ve done this, I’ve never had a callback at all these years.

Yep, that’s exactly what’s wrong with ours. Three year mark. Thanks for the great video!

You nailed it thank you for this video!

I think this is the way to go. Great job.

A very helpful tip to extend the life of the compressor is to add 50ml of sulphuric acid to the compressor before regassing. This helps reduce corrosion.

I’m having a whirlpool side by side delivered this coming Thursday 2/15. I’m thinking of canceling the order after watching this video. Model WRS588FIHZ. Any suggestions on this model?

Similar fridge but the water fill hose to the ice tray freezes closed. Thaw with hair dryer, works for a while, then freezes again. Do you have that problem?

Thank you!!!

I just fixed my mom's ice maker in about 15 minutes by splicing a wire back together on her piece of garbage. Thank you so much.

I have the same refrigerator and the same problem. I had a Maytag repairman tell me he could fix it for $1800 but it would happen again. Any lawyers out there want to start a class action lawsuit?

Have a Maytag side by side made in 2002 and still never had an issue. Only issue was when we first got it the water had a plastic taste and the reservoir has to be replaced. Doing a kitchen remodel soon and I really don't want to throw out my fridge because they are all trash nowadays.

Still going strong? I just found my white wire broken and butt spliced it quickly to see if it fixes it. I'm definitely going to need to go back in and make a more permanent fix. I worry that the solder will prevent the wire from flexing.

Agreed about still selling products with this defect. They know it and are still selling them. I went into a store and played dumb and asked an associate about it. He said that Whirlpool is aware of it and has made corrections in its wiring. What a load of crap. I was able to replicate this repair on my fridge Thanks to this video it only took about 90 minutes. Thank you so much for posting this. I hope others see it and can save themselves from going without ice or buying a new unit. Many thanks.

Thanks for the knowledge…. got my fridge making ice again…. Thanks again

Ridiculous! Good job fixing this. I’m about to go to battle with Whirlpool.

How long ago was this made and how long has the repair lasted. Is it still working? I have the same issue and the underside of my wirrlpool fridge looks exactly like this. Think I can replicate this repair. Looks pretty straight forward. Thank you for making this video.

I’m having this exact same issue. My wife has been telling me to contact Maytag but I’ve been hesitant because I knew they wouldn’t do anything. Sounds like you’re experience is exactly how I figured mine would go. I’m going to try this fix or some modifications from the comments section. Thank you for this video!

Thanks for putting out this video. I have Whirlpool refrigerator whose ice maker is not working for a last few days and after checking your video, I looked all the cables and few of them seem to have broken. And one of them seem to have come apart up to a level that I won't be able to connect them without using an extension to connect the both ends to complete the circuit. Question for you before I get on this project - Is there any specific kind/guage of cable that I need to be using for the connection here? Please let me know. Thanks in advance.

The Kitchenaid KRSF705HPS has the same problem!!!!!!! Buyer beware. Right after my original manufacturer's warranty expired it cut through the wires. I had a service person come out that I paid for out of pocket, and he knew right away what the problem was. Said I would need a whole new door. I guess they don't have time to fix wires. I contacted Kitchenaid for help. Totally got the run around. They offered to send me a visa gift card for the price of the service call. The manufacturer is fully aware they have a manufacturing defect and until they reach some unknown quota of complaints, they're not about to do anything about it. Their answer is purchasing endless extended warranties for top $$$ or your outta luck. Nightmare. Thank you for your video and how not to have to buy an entire new door! Very helpful. Now, just need my electrician son to come over after he's worked all day or better yet on his day off to fix it. Hahahaha.🤣

Extremely helpful video. Particularly enjoyed the adapt and adjust process. Exceptional work, thank you.

Good for you.

I have a Maytag washer and dryer that have been going for about 35 years. Yes I have worked on both. but the older ones are built better. As a retired GM tech this problem developed many times in "high flex" areas. I found extending the wires to move the repair out of this "high flex" area. Some of the best wire for these areas is stainless steel wire! You have to use crimp connectors, but the wire is near impossible to break. Good luck.