Serviceware offers strategies and software solutions that help companies compete digitally with best-in-class Enterprise Service Management (ESM) - by improving service quality and efficiently managing service costs.

The core of the portfolio is the Serviceware platform which includes the software solutions Serviceware Processes, Serviceware Financial, Serviceware Resources, Serviceware Knowledge and Serviceware Performance. All solutions can be integrated, but can also be used independently of each other.

Our experienced and skilled team is available throughout your transition process from delivering strategic consulting over defining your service strategy all the way to implementation with the Serviceware platform. In addition, we offer the infrastructure solutions and managed services necessary for operation - securely and reliably.